Social media for eparticipation and local development “ eDemocracy and eParticipation: A research-oriented perspective” Brussels, Jun 12th 2009 Eleonora Pantò – eleonora.panto@csp.it CSP innovation in ICT

Piemonte facts & figures 4,4 million inhabitants 8 Provinces 1.206 Municipalities 43,3% of the territory is covered by mountain

4,4 million inhabitants

8 Provinces

1.206 Municipalities

43,3% of the territory is

covered by mountain

Piemonte facts & figures € 124 billion GDP ( 8,1% of national total) 1,8% of GDP invested in R&D 1st Italian region for private investment in R&D Over 200 private and public R&D centers, 380 laboratories, 4 universities, 6 science and technology parks The regional Government recognizes research and innovation as a crucial factor in fostering local development . In 2005 a dedicated regional Authority was founded and in 2006 the first Law for Research and Innovation was approved, aiming at organizing, promoting and coordinating the regional R&I system

€ 124 billion GDP ( 8,1% of national total)

1,8% of GDP invested in R&D

1st Italian region for private investment in R&D

Over 200 private and public R&D centers, 380 laboratories, 4 universities, 6 science and technology parks

CSP is a research organism (C323) Figures: Turnover 5 millions euro (2008) 43 full contracts + 45 external collaborators Mission: Experimental development and applied industrial research in innovation project

CSP: Assets and Research Digital TV Collaborative Working Creative industry Mobility Living labs Embedded systems Cognitive System Semantic approach Social Networks Wireless networks; Security & Trusted content Network & Signal monitoring Image processing SME Company Government Non profit

A research activity and ebook “inside web.20” Personalization and user profiling Folksonomies Intuitive interface User Generated Content recommendation anytime anywhere design partecipation usabilit y mobility Content aggregation remixability

Social Ware Social media are based on the ability of the users to set up networks using social software (socialware) The evolution of the web makes possible answering to the emerging needs to design services for the citizens, granting the access to the information and supporting the participation inside the processes of taking decision.

Social media for eparticipation Some examples, including but not limited to CSP projects for the local governments: At neighbourhood level SANPABLOG At urban level DIGITAL SEMANTIC ASSISTANT At rural level ORCO&SOANA

Some examples, including but not limited to CSP projects

for the local governments:

At neighbourhood level SANPABLOG

At urban level DIGITAL SEMANTIC ASSISTANT

At rural level ORCO&SOANA

www.sanpablog.it

SanPablog - The trial area: a neighboorhood in Torino

Sanpablog is an Urban blog The Urban Blog is born and grown around a specific area, and the people living there, and it’s related to the activities that are located in that specific place. SanPablog is the urban blog dedicated to the San Paolo neighborhood in Torino (in a more general way to the entire local city department) http://www.youtube.com/watch?v=41x4-66LTSE

The Urban Blog is born and grown around a specific area, and the people living there, and it’s related to the activities that are located in that specific place.

Sanpablog: Main objectives Create, support and stimulate participation Promote communication among citizens, associations and institution Give voice to the people living in the San Paolo neighborhood, to create a local and defined identity

Create, support and stimulate participation

Promote communication among citizens, associations and institution

Give voice to the people living in the San Paolo neighborhood, to create a local and defined identity

SanPablog: Main features Collective Blog Moderated Video Blog Wikimap Geotagged contents A public Internet cafè Active since 2006

Collective Blog

Moderated

Video Blog

Wikimap

Geotagged contents

A public Internet cafè

SanPablog: figures Jan 2006 – Jun 2009 Authors and registered users 107 (wich 10 are active parts of the newsroom) Number or posts (Jan 2006 - Jun 2009): 452 Number of comments: 1599 Number of categories 11 Number of videopost: 5 Storia e Futuro Altri luoghi Eventi Frizzi e Lazzi Gente Laboratorio Luoghi Photoblog Redazione VideoBlog

Statistics Jan – Jun 2006 (trial): - 6.166 unique visits - 22.412 pages visited April 2008: - 52.329 unique visits - 89.371 pages visited A marzo 2009: 81.087 unique visits - 139.218 pages visited

A marzo 2009:

81.087 unique visits

- 139.218 pages visited

A Social Adaptive Multi-Device Recommender Guide torino.mydsa.it

iCity: The Trial Area, Torino

iCity is an adaptive and social mobile guide iCITY is an adaptive and social mobile guide that combines several methodologies (from intelligent systems to Semantic Web and Web 2.0 ) in order to give personalized information about cultural events carried out in the City of Turin.

iCITY is an adaptive and social mobile guide that combines several methodologies (from intelligent systems to Semantic Web and Web 2.0 ) in order to give personalized information about cultural events carried out in the City of Turin.

iCity: Main Objectives The main goals of The ICITY Project are to: improve navigation and information retrieval; allow users to actively cooperate in the authoring process; provide tailored, location-based contents through different devices provide accurate and trustworthy information thanks to the resulting collective knowledge uses effectively semantic technologies in order to provide more accurate contents to users.

The main goals of The ICITY Project are to:

improve navigation and information retrieval;

allow users to actively cooperate in the authoring process;

provide tailored, location-based contents through different devices

provide accurate and trustworthy information thanks to the resulting collective knowledge

uses effectively semantic technologies in order to provide more accurate contents to users.

iCity: Main features iCITY is: Adaptive Social Mobile Based on Semantic Web Based on principles of Web 2.0 Started in 2005 Tested in 2008 Under implementation

iCITY is:

Adaptive

Social

Mobile

Based on Semantic Web

Based on principles of Web 2.0

iCity: Main features iCITY is characterized by: User Generated Content (UGC) Social Tagging Adaptivity content adaptivity according to user interests and location presentation adaptivity according to the device Community dynamics among users who share "time" and "knowledge" (even for occasional users) Communication strenghtening among user and among people and enviroment (thanks to geolocalization)

iCITY is characterized by:

User Generated Content (UGC)

Social Tagging

Adaptivity

content adaptivity according to user interests and location

presentation adaptivity according to the device

Community dynamics among users who share "time" and "knowledge" (even for occasional users)

Communication strenghtening among user and among people and enviroment (thanks to geolocalization)

A simple scheme | Torino Cultura vs iCITY Yesterday RSS Participation + Geolocalization No collaboration RSS Today

Welcome to iCITY/2

www.orcosoana.tv

Digital Territory - The trial area: Valli Orco e Soana 11 small municipalities 616.06 km 2 8,300 inhabitants (density: 13.5 inh/km 2 ) about 15,000 tourists every year The trial area has been selected in order to maximize the transferability model into other regional areas, even with a different size.

11 small municipalities

616.06 km 2

8,300 inhabitants (density: 13.5 inh/km 2 )

about 15,000 tourists every year

The trial area has been selected in order to maximize the transferability model into other regional areas, even with a different size.

Digital Territory: Main Objectives Main objectives: Convert the area into a “digital territory”: an open-air lab Trial digital convergence and its sustainability Develop a replicable model to overcome digital divide 11 small rural municipalities have been provided with: wireless broadband connectivity multimedia User-Generated Content system for IP-TV IP-radio and blog innovative services Started in 2005 Operating in 2008

Main objectives:

Convert the area into a “digital territory”: an open-air lab

Trial digital convergence and its sustainability

Develop a replicable model to overcome digital divide

11 small rural municipalities have been provided with:

wireless broadband connectivity

multimedia User-Generated Content system for IP-TV

IP-radio and blog

innovative services

Digital Territory - Partners “ A business – citizens - government partnership” The heart of the innovation model is the cooperation set-up among public and private players , involved in the planning, set-up and experimentation

“ A business – citizens - government partnership”

The heart of the innovation model is the cooperation set-up among public and private players , involved in the planning, set-up and experimentation

Digital Territory - The Main Features (infrastructures) existing assets owned by local organisations underutilized dark fibre TV-radio trellises wireless technologies HiperLAN, Wi-Fi, DVB-T and DVB-H For the delivery of broadband services, the project exploited the convergence of: A pervasive broadband wireless network with ADSL-like connection speed. (at least 2Mbps downstream and 512kbps upstream)

existing assets owned by local organisations

underutilized dark fibre

TV-radio trellises

wireless technologies

HiperLAN, Wi-Fi, DVB-T and DVB-H

NETWORK: Architecture (2) Pre-existing Optical fibre backbone, connecting the electricity supplier stations to the regional backbone (Wi-PIE) Pre-existing TV-radio trellises

NETWORK: Architecture (2) Pre-existing Optical fibre backbone Wireless connection fibre to pre-existing trellises Wireless contribution network

NETWORK: Architecture (2) Pre-existing Optical fibre backbone Wireless connection fibre to pre-existing trellises Wireless contribution network Wireless access areas

Digital Territory: A remote management system

Pilot users’ groups Broadband connectivity provided to 45 distributed points: PA buildings churches, libraries, tourist offices Gran Paradiso National Park facilities Small local businesses, hotels, restaurants schools; post offices; astronomical observatory Civil Protection offices 9 hot-spots for tourists and nomadic users (more than 80 registered users; 810 accesses in 6 months) 1 alpine refuge has been selected to test innovative services (seismic and weather monitoring; webcam streaming; hot-spot Wi-Fi)

Broadband connectivity provided to 45 distributed points:

PA buildings

churches, libraries, tourist offices

Gran Paradiso National Park facilities

Small local businesses, hotels, restaurants

schools; post offices; astronomical observatory

Civil Protection offices

9 hot-spots for tourists and nomadic users (more than 80 registered users; 810 accesses in 6 months)

1 alpine refuge has been selected to test innovative services (seismic and weather monitoring; webcam streaming; hot-spot Wi-Fi)

Broadband & innovative services at 2217m a.s.l.

Digital Territory Main Features For the active participation of the local community, an integrated multi-channel platform was developed, in order to collect User Generated Content TV Web RADIO Blog A a local editorial staff was trained by professionals on audio-video digital content production. The formats are based on episodes.

For the active participation of the local community,

an integrated multi-channel platform was developed,

in order to collect User Generated Content

TV

Web RADIO

Blog

A a local editorial staff was trained by professionals on audio-video digital content production.

The formats are based on episodes.

Net TV Blog Radio

Statistics One year’s trial: 20 citizens trained to produce contents for TV and radio One local secondary school run a journalism course and was provided with a radio-laboratory to produce contents The TV collected more than 70 episodes The radio collected more than 30 episodes and music 24/24 The blog had 70 registered users, 150 posts, 40 comments

One year’s trial:

20 citizens trained to produce contents for TV and radio

One local secondary school run a journalism course and was provided with a radio-laboratory to produce contents

The TV collected more than 70 episodes

The radio collected more than 30 episodes and music 24/24

The blog had 70 registered users, 150 posts, 40 comments

A sustainable model The overall design of infrastructure, services and content production follows the principles of: technology convergence re-usability sustainability The network and services experimented are now becoming patrimony of the area and will be managed by a local business operator, for the network management and the broadband services delivery (10 years authorization). Transferred to local actors in Jun2009

The overall design of infrastructure, services and content production follows the principles of:

technology convergence

re-usability

sustainability

The network and services experimented

are now becoming patrimony of the area

and will be managed by a local business operator, for the network management and the broadband services delivery (10 years authorization).

The social divide challenge Access Literacy eCitizenship Participation Media l Digital Broadband Equipment

INFRASTRUCTURES Technology integration and complementarity innovative + “traditional”, wired + wireless technologies to deploy connectivity in very remote areas which, would be cut off from TELCOs’ commercial offers. Re-use of existing facilities (trellises, under-utilised optical fiber, …) to produce the lowest environmental impact and cost for the local community SERVICES Development and experimentation of innovative services to make a concrete and valuable use of the network Social media LITERACY Local community involvement from local bodies to users, thus contributing to the network and services design, set-up, experimentation and improvement The Social Divide Challenge

INFRASTRUCTURES

Technology integration and complementarity innovative + “traditional”, wired + wireless technologies to deploy connectivity in very remote areas which, would be cut off from TELCOs’ commercial offers.

Re-use of existing facilities (trellises, under-utilised optical fiber, …) to produce the lowest environmental impact and cost for the local community

SERVICES

Development and experimentation of innovative services to make a concrete and valuable use of the network

Social media LITERACY

Local community involvement from local bodies to users, thus contributing to the network and services design, set-up, experimentation and improvement

www.csp.it Eleonora Pantò [email_address]