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People Pulse People Pulse Document Transcript

  • People PulseAn Induction Manual
  • It gives us immense pleasure to welcome you to be a part of the Vatika HospitalityTeam.Your contribution is important to us in order to ensure our sustained success andgrowth.While a heartfelt warmth and passion to serve our internal and external clients isimportant at Vatika, we also believe in creative experimentation, responsiveimplementation of ideas. We aim at keeping the motivation and charm to workalive.As you learn your new role, you would discover our unique culture. Meanwhile, themanual ‘People Pulse’ will share with you our success story and familiarize youwith the organization environment; to put you at comfort.You are an important addition to our team, and we look forward to a long,productive, and mutually fulfilling time together.Have Fun!All the very bestThe Management Team
  • INDEX Topic Content Page No. Vatika Ventures 4–5The Vatika Group - Know the brand A tour to Vatika 6 – 14 Key People at Vatika 15 Vatika Hospitality 16 – 17 Vision, Mission & Core Values 18 Success Mantra @ Vatika 19 Organization Structure 21The organization - Know theenvironment Departments & Core functions 22 The culture 23 The Vatika Dictionary 24 HR Guide 26 – 27Reference Guide - Know the rules &benefits We care 28 Quick Reference 29 - 30
  • Know the brandVatika Hospitality 2011 Ver1.1 3
  • Vatika VenturesVatika GroupFounded in 1991, the Vatika Group believes in conducting business with integrity andtransparency. The vision is to create value for all stakeholders through a process thatfocuses on delivering excellent products complemented with personalized services. Vatikaas a group has stood for developing projects that are commercially viable, architecturallyoutstanding and structurally sound. Attention to detail, aesthetics and international designconcepts and innovations have created spaces that uphold unparalleled quality and reflecttimelessness.Real estateHomes – a space of your ownSmall details transform a house into a home, an apartment complex into a community ofpeople. That is why each detail in a Vatika home translates to a space that fits around yourneeds instead of the other way around.Commercial – a space to flourishOur commercial spaces offer a convenient and conducive environment meant to suit yourunique business requirements. Our commercial environs offer a perfect blend of design,style and efficient planning.Townships – a space for community livingWe at Vatika understand that it is more than homes that make a community successful. In allour townships, we work to create a neighborhood with well defined retail and communityspaces. Schools, hospitals, and clubs are all part of our commitment to develop aneighborhood where communities can thrive.EducationThe MatriKiran chain of schools is inspired by the ideals and ideas of integrated education ofthe Mother and Sri Aurobindo. The educational aim is to help children develop theirintellectual, emotional, physical, aesthetic and social capabilities through learning byexploration and discovery.HospitalityHotels – a space to rejuvenateThe Westin Sohna- Gurgaon Resort & Spa--The first Westin in India to set new standards inluxury with its range of signature services including the exclusive and first Heavenly Spa inIndia – a sanctuary of serenity that epitomizes the best.2008: Pevonia Asia spa award-most luxurious treatment2009: Pevonia Asia spa award-most innovative treatmentWe are proud to redefine hospitality with the Westin Gurgaon -- A prelude of unmatchedservice and luxurious surroundings in the prime location on the Mehrauli- Gurgaon road. Itinvites the discerning few who value life’s precious gifts of time and space to call their own.Vatika Hospitality 2011 Ver1.1 4
  • Business Centers – a space to growOur fully serviced business centres equipped with the state-of-the-art-technology providesan exclusive ambience and professional support that will help your business dreams takeshape.Restaurants – a space to connectOur fine dining restaurants focus on providing a warm yet stylish ambience coupled withserving authentic cuisine backed by excellent service.• Won burrp! Awards – Most Romantic Restaurant 2009 for ‘Coriander Leaf’• Won burrp! Awards – Most Romantic Mexican Place 2010 for ‘The Fox’• Won HT City Crystal Awards - Best Indo-Pak Restaurant 2010 for ‘Coriander Leaf’• Won Times Food Award - Best Italian Restaurant 2010 for ‘56 Ristorante Italiano’• Won Times Food Award - Best Italian Restaurant 2011 for ‘56 Ristorante Italiano’Facilities – a space to trustThe expertise of our 9001 certified Space Management division plays a pivotal role in themeticulous planning and delivery of every project. Our integrated space managementsolutions take into account customers evolving day-to-day requirements and providespecialized care and maintenance of complexes which result in an environment that you cantrust to remain pristine and timeless.Vatika Hospitality 2011 Ver1.1 5
  • A tour to VatikaCOMMERCIAL PORTFOLIO First India Place Location:Gurgaon Area: 1,71,000 sq. ft.Vatika TriangleLocation:GurgaonArea: 1, 30,000 sq. ft. Vatika Atrium Location:Gurgaon Area: 2,20,000 sq. ft.Vatika Hospitality 2011 Ver1.1 6
  • Vatika TowersLocation: GurgaonArea: 3, 84,000 sq. ft. Vatika City Point Location: Gurgaon Area: 1,70,000 sq. ft.Vatika Business ParkLocation: GurgaonArea: 8, 70,000 sq. ft.Vatika Hospitality 2011 Ver1.1 7
  • Vatika MindscapesLocation : FaridabadArea: 9,00,000 sqft Vatika Professional Point Location : Gurgaon Area : 1,50,000 sqftRESIDENTIAL & TOWNSHIPSVatika CityLocation : GurgaonArea : 37 acresVatika Hospitality 2011 Ver1.1 8
  • Vatika Infotech CityLocation : JaipurArea : 808 acres Vatika City Central Location : Ambala Area : 170 acresVatika India NextLocation : GurgaonArea : 750 acresVatika Hospitality 2011 Ver1.1 9
  • HOTELS / RESORTSThe Westin – Sohna Resort & SpaLocation : Sohna RoadArea : 36 acresThe Westin – GurgaonLocation : GurgaonArea : 4.2 acresVatika Hospitality 2011 Ver1.1 10
  • RESTAURANTSCoriander Leaf (Indian Pakistani Cuisine)Location: GurgaonArea: 1,364 sq. ft.The Fox (Multi cuisine)Location: GurgaonArea: 5,169 sq. ft.Vatika Hospitality 2011 Ver1.1 11
  • 56 Ristorante Italiano (Italian cuisine)Location: GurgaonArea: 5,895 sq. ft.Jing (Chinese cuisine)Location: GurgaonArea: 4,275 sq. ft.Vatika Hospitality 2011 Ver1.1 12
  • BUSINESS CENTRES Location : Gurgaon (First India Place) Area: 16,799 sq. ft.Location: Gurgaon (Vatika Atrium)Area: 25,440 sq. ft. Location: Hyderabad (NSL Icon) Area: 23,538 sq. ft.Vatika Hospitality 2011 Ver1.1 13
  • Location : Pune (Tech Park One) Area: 32,395 sq. ft.Location: Bengaluru (Divyasree Chambers)Area: 25,000 sq. ft. Location: Mumbai (Supreme Business Park) Area: 34,374 sq. ftVatika Hospitality 2011 Ver1.1 14
  • Key people @ Vatika Group Mr. Anil Bhalla Chairman & Managing Director Mr. Anil Bhalla – Managing Director – Vatika Group has established a name for himself and the group by successfully setting up a large number of real estate projects. He holds a Master’s degree in Commerce. The Vatika Group has successfully completed large commercial and residential developments in the region and Mr. Bhalla has been the key person for major technical developments in almost all the ventures. His dynamic leadership, spirit and strong vision are the key skills in driving the business to success. Mr. Gautam Bhalla Deputy Managing Director Mr. Gautam Bhalla – Deputy Managing Director, Vatika Limited has been instrumental in the growth of the company. Rather than resting on past laurels he aims to make Vatika achieve greater heights. He is B.Sc. in Accounting and Finance from Lehigh University. He has worked with KPMG and joined Vatika Group in 2001. Within a time span of almost a decade he has been the major force in delivering world class residential and commercial projects by Vatika. Mr. Gaurav Bhalla Deputy Managing Director Mr. Gaurav Bhalla – Deputy Managing Director – Vatika Hotels is the key force in creating Vatika Hospitality a benchmark in the NCR. Within a short span of less than a decade, Mr. Bhalla has made Vatika Hospitality a brand to reckon with. He holds a Master’s degree in Business Management from University of Buckingham UK and a diploma in Business Management from Harvard University. He joined the Vatika Group in 2001 soon after completing his Masters and has worked in Hotel Hyatt Regency, New Delhi, prior to this.Vatika Hospitality 2011 Ver1.1 15
  • Vatika HospitalityVatika Group has emerged as one of the leading names in the sectors of Hospitality. It has awide array of projects in its portfolio, ranging from Hotels, Business Centers, to concept-based Restaurants, to Facilities Management Services for own properties and otherrenowned clients.Hotels & Resorts The group has introduced world class luxury with its chain of Westin Hotels & Resorts, in association with Starwood Hotels. Vatika Hospitality has set its benchmark with the opening of its first Westin property: The Westin Sohna Resort and Spa, an upscale resort located in close proximity to Delhi and Gurgaon. Vatika’s The Westin Gurgaon is a flagship hotel which features 300 rooms, five dining outlets, 15,000 sq. ft. of meeting and function space, approximately 16,000 sq. ft. health and spa center.Restaurants The Fox A unique blend of global cuisines ensures that the Fox at First India Place provides a memorable dining experience. The Fox also has an amphitheatre to add to its specialities. It has 100 table covers other than an amphitheatre. Coriander Leaf As a tribute to the rich culinary heritage of India & Pakistan, Vatika Hospitality embarked on a mission to introduce authentic Pakistani & Awadhi cuisine through Coriander Leaf located at Vatika Triangle, Gurgaon. It has 80 table covers. 56, Ristorante Italiano At 56, Ristorante Italiano, located at Vatika Atrium, Gurgaon, the guests are taken through a journey of culinary all the way from North to South of Italy. It has 80 table covers apart from an amphitheatre.Vatika Hospitality 2011 Ver1.1 16
  • Jing Jing, located at Vatika Towers, derives its name from the Chinese equivalent of capital of a country. This name was chosen to emphasize that Jing is, figuratively, the capital of all Chinese cuisine destinations in India. It has 144 table covers. Vcater Vcater is the catering division of Vatika Hospitality which consistently delivers creative experiences by offering original aromas & tastes from speciality kitchens. Vcater brings the best of its fine dining experience at your doorstep. Vatika Business Centre Vatika Business Centre offers professional office spaces to match business needs. Our centres are readily furnished with premium fit- outs, ergonomically designed furniture, an in-house IT support team. We are committed to providing our clients with the very best in serviced offices, meeting rooms and virtual office solutions - this means the most prestigious locations, the most dynamic working environments, and state of the art technology and business support services. Vatika Business Centres being part of the Vatika hospitality have its presence in Gurgaon, Pune, Hyderabad, Bangalore and Mumbai. The group will expand its foot prints soon in Chennai and international locations. Enviro – Facilities Management by Vatika With rich experience of 15 years of service excellence in facilities management, enviro is conceptualized to ensure quality service to clients for world class upkeep of buildings, environment and machinery. It provides customized and optimized end to end solutions for integrated facility management services. Enviro is an ISO 9001:2008 facilities management organization. It is certified by TUVSUD South Asia and accredited by DAR Germany. Portfolio  15 million sqft of Commercial space  1800 acres of township  5 million sqft of Residential  400 hotel and resort roomsVatika Hospitality 2011 Ver1.1 17
  • Vision, Mission & Core ValuesVisionTo be recognized as the leading hospitality group in India creating unmatched servicebenchmarksMission  To deliver personalized service experience by creating an environment for innovation and creativity  To provide a learning environment and growth opportunities to our people and promote their passion to deliverCore Values  Power of commitment  Integrity  Quality  Inherent trustVatika Hospitality 2011 Ver1.1 18
  • Success Mantra @ Vatika10 Principles of Success 1. Adhere to your commitments. 2. Never compromise on integrity. 3. Be true to yourself and others around you. 4. Take initiatives and follow them to the end. 5. Practice quality in whatever you do. 6. Listen to other people’s ideas. Always show willingness to learn and impart learning to others. 7. Respond, don’t react. Have the courage to face reality and overcome adverse circumstances. 8. Understand your authority and responsibility; take decisions and keep others informed. 9. Be transparent in your behavior. Have a caring attitude and exhibit team spirit. 10. Bring fun to workplace. Stay happy, energetic & motivated & be a source of inspiration.Vatika Hospitality 2011 Ver1.1 19
  • Know the environmentVatika Hospitality 2011 Ver1.1 20
  • Organization StructureVatika Hospitality 2011 Ver1.1 21
  • Departments & Core Functions Department Functions Head of Department Recruitment, Selection, Joining, Training and Development, Payroll, Col. Manu Raj Singh HR & Admin Performance appraisal, all IT (General Manager) related issues( web connectivity) Taxation, General Accounting, Profit and Loss, Ledgers, Balance Rajesh Garg Accounts & Finance Sheet, Budgeting, Other general (Vice President) financial issues. Gaurav Bhalla Brand Management, Marketing Corporate Communication (Deputy Managing and Internal Communication Director) F & B Operations, Sales, Services, Vineet Taing Restaurant Operations Production (Vice President) Sharad LoombaBusiness Centre Operations Operations, Client Management (General Manager) Facility Management, Client Brig Naveen Kohli Enviro Operations Services (General Manager) New Projects Execution, Project Management, Planning, designing Deepak Uppal Project Management and Implementation of new (President) projectsVatika Hospitality 2011 Ver1.1 22
  • Culture @ Vatika HospitalityDress CodeAs a part of service industry, the dress code in the organization is formal wear. It includesbusiness formals and semi-formals. Saris and suits are allowed for females.Open Door PolicyThe members are free to approach their superiors for any concern they have and seeksolutionsTransparencyWe believe in being transparent to our internal and external clients. Any kind of misleadinginformation is not appreciated.Respect for individualWe treat all individuals equally. Presence of every one, irrespective of the level of grade, isrespected and acknowledged.CelebrationsWe celebrate selected festivals in the office, along with the birthdays of all the members ofVatika Hospitality.Appreciations & RecognitionsWe organize get-togethers and events for the members to appreciate and recognize theircontributions in the system.OwnershipWe believe in giving the ownership to all the members, both, in terms of authority andresponsibility. The members are expected to respect the given space and not use it to theirpersonal advantage at company’s cost.Suggestions and FeedbackAll the members are welcomed for innovative ideas, suggestions and feedback in favour ofthe organization and system for improvisationGuest ExperienceWe strive constantly to enhance the guest experiences with Vatika Hospitality. The familywalks an extra mile to leave a map and create ‘moment of truth’.Vatika Hospitality 2011 Ver1.1 23
  • The Dictionary of Vatika HospitalityABC of Vatika HospitalityLetter Word Letter Word A Achieve N Nurture B Beyond O Opportunity C Creative P Passion D Develop Q Quality E Experience R Result F Finesse S Synergy G Guest T Transparency H Hospitality U Unique I Innovation V Vatika J Joy W Warmth K Keen X (E)Xcellence L Lasting Y Yardstick M Milestone Z ZenithEssentially Vatika Hospitality  Warmth  Experience  Passion  Quality  Creativity  Integrity  Innovation  Commitment  Welcome  Trust  Courtesy  Transparency  Guest  Team work  Class  Appreciation  Perfection  Compliments  Modern  Respect  Consideration  Individuality  Excellence  ContemporaryVatika Hospitality 2011 Ver1.1 24
  • HR GuidePlease Note: Below mentioned are quick reference guidelines. Each employee must gothrough the detailed policies mentioned on Vconnect. All the updated policies are asuploaded on Vconnect.Timings: The official timings are 9:00 am to 6:00 pm. However, employees working invarious sites will be advised by their respective HOD’s regarding the same.Attire: Formals. Employees working in various sites should be in uniform provided by theCompany.Attendance: Attendance is tracked through biometrics (finger print) as well as Vconnect(internal portal).Employees working in various sites will have to mark the muster roll as well.The official timings or the time schedule approved by the HODs will be adhered to. However,15 minutes grace time is allowed for 3 times in a month.Salary: Salary is credited on 7th of every month. Salary slips can be viewed throughVConnect. Deductions are based on attendance, TDS, Professional taxes, Loans, Advancesetc. Reimbursement as like Medical Reimbursement, Leave travel Allowance (as per theactuals) to be claimed along with the submission of bills on or before 31st March.Leaves:Quantum of leave per year is as follows: Earned 18 days (24 days for the hospitality division operational staff in Vatika Hospitality) Casual 6 days Sick 6 days  During probation, employees can avail of Sick Leave & Casual Leave. Earned Leaves shall be credited to all confirmed employees only.  Leaves are credited on a prorata basis, beginning calendar year.  Leave to be availed only after it is sanctioned by the HOD and HR department.Reimbursement:Reimbursement for local travel (subject to change as per prevailing conditions) is as follows: Own 2 wheeler Rs. 4.00/ km (excluding bicycle) Own 4 wheeler Rs. 8.00/ km Bus/ Auto/ Taxi etc. As per actualFollowing mode of conveyance can be used by an employee L1 – L4 Own Vehicle/ AC Taxi/ Taxi L5 – L8 Own Vehicle (Four/Two wheeler)/ Auto/ Taxi L9 – L10 Own Two wheeler/ Public transport/ Auto (if necessary)/ four wheeler (on authorization by admin. for specific work only) W1 – W3 Own Two wheeler/ Public transport/ Three wheeler (on authorization by HOD/Admin department)Vatika Hospitality 2011 Ver1.1 26
  • Rest & Meal Periods:Employees are allowed with one meal period of 30 min on each working day.Display of ID Card & Name Badges:All employees while on duty/or on company premises shall be required to display their IDcard and name badges at all times.Employee conduct:To ensure timely operations and provide the best possible work environment, Vatika expectsemployees to follow rules of conduct that will protect the interest and safety of all employeesand the Organization.  Participating in illegal strike or abetting the same.  Leaking out any confidential information to the Outsiders.  Demanding, taking or giving bribes/gifts or any illegal gratification or indulging in amy corrupt practice and/ or lending and borrowing money to and from subordinate employees.  Refusal to work on holidays or on off days when required to do so, refusal to work overtime, in the exigencies of Employer’s business/work not withstanding any statutory provisions.  Unauthorized use of Employer’s facility/equipment or any other thing for personal cause.  Absence from place of work without the permission of the departmental head.  Habitual neglect of work or negligence in work.  Wilful disfigurement, destruction or alteration or forgery of any record/file of the Employer.  Non-observance of safety measures or failure to use safety appliances like helmets, seat belts, etc or interference with safety devices or firefighting equipment or disobedience of a safety instruction by the superior.  Use of alcohol/ drug within the premises of Vatika or while on duty is completely restricted and may lead to strict disciplinary action upto the extent of termination of employment.  Sexual and unlawful harassment will not be tolerated. Actions, words, jokes, or comments based on an individual’s sex, race, color, religion, age, disability, national origin, sexual orientation or any other legally protected characteristic should be avoided.Grievance Handling:An employee having a grievance shall intimate the same to his/her HOD through an e-mailor writing. The HOD should give a reply for the grievance within two working days. If theemployee doesn’t get a reply for the grievance from HOD, he can then send a copy to theHR/Admin Department. The HR/Admin department should settle the matter within next twoworking days. In case the matter is not sorted out within seven working days, he/she is freeto communicate the same to the Executive director.Vatika Hospitality 2011 Ver1.1 27
  • We CareGroup policies • Group mediclaim policy • ESI • Group personnel accident policy • Group gratuity scheme • Group insurance schemeGroup mediclaim policy: Employees above the gross salary bracket of Rs.15000/- of VatikaGroup are covered under Mediclaim Policy. (Refer Vconnect)ESI: Employees below the gross salary bracket of Rs.15000/- of Vatika Group are coveredunder ESI. Self and dependant family members are covered as per government norms.Group personnel accident policy: All employees of Vatika are covered in this policy and theamount allotted is based on the designation. (Refer vconnect)Group gratuity scheme: Payment of Gratuity at the rate of 15 days salary for everycompleted year of service subject to maximum ceiling of Rs. 10 lakhs. 5 years ofemployment at Vatika is mandatory.Group insurance scheme: All employees of Vatika are covered in this policy.Maternity Benefits  All the confirmed female employees are eligible for Maternity Benefits.  Paid leave for 12 weeks. One hour relaxation thereafter for 1 month.  Light work. Must inform at least 10 weeks before expected date of deliveryScholarship SchemeChildren of Employees will be considered for scholarship on merit basis. Students of ClassIII to Class VI will be awarded scholarships of Rs.500/-students of class VII – IX Rs.750/-,students of class X – XII Rs 1000/- per month each based on merit.Higher Education AssistanceCourse fee/Part course fee of an Employee will be reimbursed by the company. Priorapproval and intimation is must.Other BenefitsVatika Hospitality provides special offers to the employees to ease up their routine worries.Please Note: Conditions apply on all the offers listed below. The details and procedure canbe referred through Vconnect.  25% discounts at Vatika Westin Properties  20% discount at Vatika FnB outlets  20% discount at Pizza Hut  One source concierge service for Vatika Employees’ personal work  Free health checkups for Vatika EmployeesVatika Hospitality 2011 Ver1.1 28
  • Quick ReferenceVatika URL1. Corporate WebsiteFrom Web - http://www.vatikagroup.com2. VconnectFrom Corporate Office - http://198.168.0.10/adrenalinFrom Web - http://www.vatikaconnect.com/adrenalin3. WebmailFrom Web - http://webmail.vatikagroup.comContact ListCorporate Office (Vatika Triangle)Vatika Triangle, 7th Floor, Sushant Lok Phase I, MG Road, Gurgaon - 122 002, Haryana,IndiaTelephone Number (VT 7th Floor) : +91 124 4177777Telephone Number (VT 4th Floor) : +91 124 4355500Fax Number : +91 124 4177700First India PlaceSushant Lok I, MG Road, Gurgaon - 122 002, Haryana, IndiaTelephone Number : +91 124 4688825Telephone Number (Facilities) : +91 124 4688820Fax Number (Facilities) : +91 124 4688820Vatika City PointSector 25, Mehrauli Gurgaon Road, Gurgaon - 122 002, Haryana, IndiaTelephone Number : +91 124 4376497/ 4376498Telephone Number (Facilities) : +91 0124-4212856Vatika AtriumSector 53, Golf Course Road, Gurgaon - 122 002, Haryana, IndiaTelephone Number : +91 124 4311291Telephone Number (Facilities) : +91 124 4311281Vatika TowersSector 54, Golf Course Road, Gurgaon - 122 002, Haryana, IndiaTelephone Number (Facilities) : +91 124 4301173Telephone Number (GO Fitness) : +91 124 4313330Fax Number (Facilities) : +91 124 4301172Vatika Business ParkSector-49 ,Sohna Gurgaon Road,Gurgaon.Telephone Number (Projects) : +91 124 4224701Telephone Number (Facilities) : +91 0124 4238851, 4238852Vatika CitySector 49, Gurgaon Sohna Road, Near Badshahpur Village, Gurgaon - 122 002, Haryana,IndiaTelephone Number (Projects) : +91 0124-4212718Telephone Number (Facilities) : +91 0124-4212717 ,4212719Telephone Number : +91 0124-4212869 (Mr.Sanjay Bhardwaj)Vatika Hospitality 2011 Ver1.1 29
  • The FoxFirst India Place, Sushant Lok Phase I, Mehrauli Gurgaon Road, Gurgaon - 122 002,Haryana, IndiaTelephone Number : +91 124 4688888Coriander LeafVatika Triangle, Sushant Lok Phase I, MG Road, Gurgaon - 122 002, Haryana, IndiaTelephone Number : +91 124 4062121/417773856 – Ristorante IlatlianoVatika Atrium, Sector 53, Golf Course Road, Gurgaon - 122 002, Haryana, IndiaTelephone Number : +91 124 4311298, 4311299Vatika Business Centre (Gurgaon)First India Place, Block B, 2nd Floor, Sushant Lok Phase I, MG Road, Gurgaon - 122 002,Haryana, IndiaTelephone Number : +91 124 4028888Fax Number : +91 124 4028800Vatika Business Centre (Gurgaon)Vatika Atrium, 3rd Floor, Sector 53, Golf Course Road, Gurgaon - 122 002, Haryana, IndiaTelephone Number : +91 124 4311111Fax Number : +91 124 4311100Office Number : +91 124 4311282Vatika Business Centre (Pune)Level 5, Techpark One, Airport Road, Yerawada, Pune - 411006, Maharashtra, IndiaTelephone Number : +91 020 40111111 Vatika Business Centre (Hyderabad)3rd Floor, NSL Icon, Plot No. 1-4, Road No. 12, Banjara Hills, Hyderabad - 500 034, AndhraPradesh, IndiaTelephone Number : +91 040 44311111Fax Number : +91 040 44311100Vatika Business Centre (Bengaluru)2nd floor, Wing A 11, Divyasree Chambers, O’Shaugnessy Road, Langford Town, Bangalore– 560 025, IndiaTelephone Number : +91 80 42911111Vatika Business Centre (Mumbai)7th floor, Wing B, Supreme Business Park, Behing Lake Castle Building, HiranandaniGardens, Powai, Mumbai 400 076, IndiaWestin Sohna Resort & SpaVatika Complex, P.O. Dhaula, Karanki Road, Sohna, Gurgaon 122103, Haryana, IndiaTelephone Number : +91 124 4508888Fax Number : +91 124 4508800White Lotus (Retail Outlet) : +91 124 4508612The Westin, GurgaonHotel Site No. 1, Sector 29, Gurgaon - 122 002, Haryana, IndiaTelephone Number : +91 1244103238Vatika Hospitality 2011 Ver1.1 30