Swot analysis of wikis an enterprise perspective

SoCialsoftware
An Enterprise perspective
SWOT ANALYSIS OF WIKIS
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Copyright by Tobias Brenner and MilosVujnovic

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Strengths:
Accessibility and openness
usually everybody is able and allowed to read and add content
Edit function and log of edits (versioning)
content can be changed and new information can be added; in addition
all actions are traced in a log file/document
Structuring of content
the content is organized with catchwords and hyperlinks
Facilitate to work with colleagues and other users
a group of users shares information within a wiki
and organizes the workflow

Copyright by Tobias Brenner and Milos Vujnovic
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Weaknesses:
Content is constantly changing
as everybody can change the content, information can change as well
Editors need to be more intuitive
often editors are not used to this technology, so wikis are not as
dynamic as they could be
Difficulties to trust content; not professionally edited
as there is no professional editor, users often do not really trust
the information of wikis
Difficulties to gain support of the management for implementation
as wikis break systematically with existing control mechanisms, need of
strong management sponsors is required

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Opportunities:
Creates knowledge and communities
all the information of your company in one source, the editors and users can see who is a specialist of a topic which again allows community building
Wisdom of crowds
the collective knowledge of a group is more comprehensive than the knowledge of a single person; the more information from different users you bring in a wiki, the more knowledge you receive
Fast knowledge transfer
there is no usual editing process; what is typed in, can be seen by every user
Connection to other applications
a wiki can be used as a basis for enterprise communications, it can link or integrate applications like microblogs
Flexible and expandable knowledge resource
as more and more people load up information into a wiki, a collaborative knowledge base is created

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Enterprise 2.0 & Social Media Strategies Blog
Threats:
Users can erase content
this might happen by failure or by vandalism
Sensitive company data in open wikis
not every information in a company should be open to every employee
Copyright issues
not all information brought into a wiki is necessarily shareable. There might be a copyright on some information

VIRTUAL IDENTITY OF TOBIAS BRENNER
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VIRTUAL IDENTITY OF MILOS VUJNOVIC
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http://milosvujnovic.blogspot.com	72
http://milosvujnovic.blogspot.de	2
http://www.milosvujnovic.blogspot.com	1

Swot analysis of wikis an enterprise perspective

by enterprisezweinull on Aug 30, 2010

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Swot analysis of wikis an enterprise perspective — Presentation Transcript