Creating the Blended Classroom of the Future - ASTD 2010

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  • 1. M215: Creating the Blended Learning Classroom of the Future Bjorn Billhardt, CEO Enspire Learning, Inc. [email_address] ASTD 2010 International Conference and Expo
    • Learning Objectives:
    • Create an effective online/classroom blended training program
    • Use simulations, stories, and social networks to create blended learning
    • Evaluate the applicability of new technologies to specific training settings
  • 2. Today’s Agenda
    • Why E-learning is Not Working
    • The Promise of Blended Learning
    • Effective Ingredients of Blended Learning
    • Creating the Blended Class of the Future
    • Discussion / Q&A
  • 3. A Quick Introduction
    • Bjorn Billhardt, CEO of Enspire Learning
    • Offers blended leadership programs, simulations, games, and custom programs
    • Clients include Microsoft, MIT, Yahoo, SAP, Pfizer, American Heart Association, UNICEF, and Harvard
  • 4. 2000 Headlines
    • “ E-learning will make e-mail look like a rounding error”
      • John Chambers, CEO of Cisco
    • “ Online Education to Be Free; Billionaire Envisions Cyber-U”
    • “ Sues Harvard”
  • 5. IDC Projections
  • 6. Is E-learning Working?
    • Low engagement with recorded slides
    • Low relevance of content
    • No learning context
    • No social context
    • But… why is it still being used?
  • 7. Maturing Technology
  • 8. Ingredients / Best Practices of the Blended Classroom of the Future (Classroom Brainstorming Exercise)
    • Engage live subject matter experts online
    • Create a lab environment - live or virtual – for technical training
    • Use online collaboration tools for application sharing
    • Create virtual scenarios – as pretests or as part of the classroom
    • Share user stats – not just to test and record learners, but for fun!
    • Find and utilize related media to illustrate points – movies, etc.
    • Utilize interactive tools of web collaboration software - polling, breakout chat rooms, etc.
    • Create personalized learning experiences
  • 9. Blending it Together
    • “ One lesson we learned is that the highest impact programs … blend a more complex media with one or more of the simpler media.” - Josh Bersin
    Video E-learning Podcasts Wikis/blogs Job Aids Lectures Online simulations & games Webinars ARGs Case studies Coaching Informal learning EPS Reference library 2nd Life Virtual labs On-the-job assignments 360 Assessments Classroom simulations Synchronous Asynchronous Complex Easy
  • 10. Effective Ingredients of Blended Learning
  • 11. 3 Effective Ingredients of A Blended Class
    • Stories: Content with relevance (and humor)
    • Simulations : Games that give feedback and reinforce learning
    • Social Interactions: Collaboration that creates context and reinforces learning
  • 12. Stories “ We tell ourselves stories in order to live.” – Joan Didion
  • 13. Stories and Online Interactions
    • Use of connected storylines and ‘online humor’
      • Different from classroom humor
    • Interactive stories
      • Exploration of topics
      • Frequent knowledge checks
    • Challenging story-based problem
      • Users become vested in solution
    • Embedded tools / assessments
      • Participants use story-based learning to reflect on skills and preferences
  • 14. What’s Wrong With This Picture?
  • 15. Types of Simulations
    • Role-play exercises and games
    • On-the-job practice assignments
    • Self-paced online simulations
      • Product / Software Simulations
      • Branching
      • Case-study-based
      • Spreadsheet-based
    • Team-based competitive simulation experiences
  • 16. Different Types and Uses of Training Simulations (Classroom Brainstorming Exercise) Classroom Online Both Lab exercises for technical training Online mini-games to reinforce knowledge Software Simulation (using Captivate) Business simulation with role-playing in classroom Online single-player and multi-player games (strategy, business acumen, etc.) Sales Simulation – Customer Service; demonstrating process as a success story Flight control room simulations Scenario-based soft-skill simulations; Show both correct and incorrect way of doing things Business simulations with competition in classroom or online Choose your own adventure style simulation
  • 17. Social Interactions “ I am always ready to learn, but I don’t like being taught.” – Winston Churchill
  • 18. Buzz-Word-O-Meter: Social Interactions (Classroom Brainstorming Exercise
    • Facebook
    • Twitter
    • Blogs
    • Bots
    • Cloud computing
    • Yammer
    • Wikis
    • Informal Learning
    • Bing
    • LinkedIn
    • Newsgator
    • Tummeling (check out
  • 19. Social Interactions
    • A coherent learning experience
      • Small cohorts; aligned job experiences
    • Shared learning moments
      • Live online meetings
      • Guest lectures
    • A sense of joint accomplishment
      • Graduation ceremonies
      • Celebrations, awards, recognition
    • Interaction through wikis and blogs
  • 20. Question and Answer Bjorn Billhardt [email_address]
  • 21. Appendix B: Sample Program
    • Integrated leadership development program for high-potential managers
    • Online business acumen & finance course
    • Classroom based leadership simulation & case discussions
    • Ongoing project & interaction among cohort
  • 22. Appendix C: Sample Simulation Play Finance for Non-Financial Managers - Online Delivery Play takes place over 3-4 weeks. Introduction and debriefs take place through virtual meeting software. Turns advance daily. Teams of up to four participants meet in daily phone conferences to make decisions. Day 1 Introduction Webinar Days 2–5 Pre-work / Turns 1–4 Day 6 Webinar Debrief 1 Days 7–10 Turns 5–8 Day 11 Webinar Debrief 2 Days 12–15 Turns 9–12 Day 16 Webinar Debrief