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SCHOOL OF ARCHITECTURE, BUILDING AND
DESIGN
BACHELOR IN QUANTITY SURVEYING (HONOURS)
Management Science (MGT60203)
Name Student ID
Lee Kim Thiam 0310710
Than Lek Mei 0315538
Wong Geng Sen 0321690
Gregory Ho Fung Chean 0321793
Bo Yong Khong 0316317
Parvesh Ferag 0320760
Table of Content
Content Page
Acknowledgment 1
Abstract 2
1.0 Introduction 3
1.1 Part 1 (Purpose of the building as case study)
4
2.0 Part 2 (Existing types of system)
2.1 Mechanical and Air-conditioning System
2.7 Electrical Supply System
2.13 Fire Protection System
2.25 Vertical Transportation System
5
9
13
20
3.0 Part 3 (Problems and Recommendations)
3.1 Ventilation System
3.2 Fire Protection System
26
29
4.0 Conclusion 33
References 34
Appendix 35
Vision and Mission
A Vision Statement defines the optimal desired future state. It outlines where you
want to be. Communicates both the purpose and values of your business. It is the
mental picture of what an organization wants to achieve over time. It provides
guidance and inspiration as to what an organization is focused on achieving in five,
ten, or more years. It is function as leading all employees understand their work every
day ultimately contributes towards accomplishing over the long term. And also, vision
is written succinctly in an inspirational manner that makes it easy for all employees to
repeat it at any given time. Leaders may change, but a clearly established Vision
encourages people to focus on what's important and better understand organization-
wide change and alignment of resources. However, defining an organization's Vision
is not always easy for senior leadership to do.
Our Vision
1. To provide safe and healthy work environment for employees
2. To continuously engage, communicate and provide training to employees and
business partners
3. To be the leading corporation in delivering sustainable growth
KRIMSON TECH
Our vision is to provide a safe and healthy working environment for employees and
business partners. In order to improve their dedication to company and guide toward
the mission. Working in a comfortable and friendly environment able to improve the
product and service quality. Employees are able to perform extremely well without
any pressure and hesitation in such manner. Secondly, we tend to continuously
engage, communicate and provide relevant training to our employees and business
partners to promote and improve the quality, environment and management system.
Creating an opportunity for employees to learn and grow. We try to bring up more
and more talented employees to achieving new levels of personal and professional
growth. In order to push the company growing and developing. We strive to be the
leading corporation in delivering sustainable growth, innovative and quality products
to enhance stakeholder’s values. We are committed to offer our customers with
excellent quality, efficient delivery and flexible service through our uncompromising
commitment towards total customers’ satisfaction. A highly respected and dedicated
organization that fully committed to continuous enhancement of our core business in
construction and development. A Mission statement defines the present state or
purpose of an organization. A Mission statement talks about how you will get to
where you want to be. Defines the purpose and primary objectives related to your
customer needs and team values. Mission statement is written succinctly in the form
of a sentence or two, but for a shorter timeframe than a Vision statement. The period
can be one to three year time. It is something that all employees should be able to
articulate upon request. Some businesses may refine their Mission statement based on
changing economic realities or unexpected responses from consumers. A mission
statement may change, but it should still tie back to your core values, customer needs
and vision. Understanding the Mission gives employees a better perspective on how
their job contributes to achieving it, which can increase engagement, retention, and
productivity. Having a clearly defined Mission statement also helps employees better
understand things like company-wide decisions, organizational changes, and resource
allocation, thereby lessening resistance and workplace conflicts. Mission statements
explain your organization's foundation, so change should be kept to a minimum.
Our Mission
1. To deliver value with excellence to our stakeholders
2. To lead the market and be responsive to market trends and customer need
Our mission is to deliver value with excellence to our stakeholders. We promise to
provide a sustainable highly return to stakeholders. Next, we aimed to lead the market
by continually developing and innovating quality products and projects that meet and
exceed market expectations and to be responsive to market trends and customer
needs. We are going to raise our benchmark to challenge ourselves to grow and
improve in all our developments and service.
CEO/Director
General
Managing
Director
Technical
Advisor
Project
Manager
Structure
Engineer
Chief Survey
Quantity
Surveyor
Construction
Group
Site
Inspectors
Site
Supervisor
Site Worker
Director
Finance
Accountant
Admin Clerk
Human
Resources
Manager
Admin Clerk
Plant &
Machinery
Manager
Plant &
Machinery
Supervisor
Company Organization Chart
Jobs Scope
CEO/director
Director position is to direct and control the company’s operations and to give
strategic guidance and direction to the board and ensure that the company achieves its
mission and objectives. The director is also responsible for the day-to-day operation
of the organization, which includes managing committees and staff as well as
developing business plans in collaboration with the board. In essence, the board
grants the executive director the authority to run the organization. Besides, director
has to prepare a corporate plan and annual business plan and monitor progress against
these plans to ensure that the company attains its objectives as cost-effectively and
efficiently as possible.
General Manager Director
The general manager directs and coordinates activities of one or more departments,
such as engineering, operations or sales, or a major division of the business
organization and aids chief administrative officers in formulating and administering
organization policies by performing the following duties personally or through
subordinate managers. Obtains profit contribution by managing staff; establishing and
accomplishing business objectives.
Technical Adviser
A technical advisor is an individual who is expert in a particular field of knowledge,
hired to provide detailed information and advice to people working in that field. For
example, a construction company might hire a technical expert in fluid dynamics to
advise them if seeking to move a small water course or a company operating in
adventure education will frequently hire technical experts to ensure that their policies
and procedures are robust enough to handle the hazards they are going to face.
Project Manager
Project manager is a professional in the field of project management. Project
managers can have the responsibility of the planning, execution and closing of any
project. A project manager is the person responsible for accomplishing the stated
project objectives. The project manager must have a combination of skills including
an ability to ask penetrating questions, detect unstated assumptions and resolve
conflicts, as well as more general management skills.
Structure Engineer
The role of the structural engineer is a key component in the construction process.
Part of the wider discipline of civil engineering, structural engineering is concerned
with the design and physical integrity of buildings and other large structures, like
tunnels and bridges. Structural engineers have wide range of responsibilities, not least
a duty to ensure the safety and durability of the project on which they are working.
Chief Surveyor
Chief Surveyor is responsible for upcoming field tasks, to include planning,
scheduling, calculations, materials, and equipment necessary for surveying, control,
and various building systems layout. The Chief Surveyor must ensure that the work is
performed to company quality standards, and fully meets the intent and specific
requirements of the contract. The Chief Surveyor makes sure that the results are
presented in a manner that is accurate, efficient, timely and above all professional.
Quantity Surveyor
Quantity surveyors provide expert advice on construction costs. They help to ensure
that proposed projects are affordable and offer good value for money, helping the
client and the design team assess and compare different options, and then track
variations, ensuring that costs remain under control as the project progresses. Quantity
surveyors can specialize in a specific aspect of construction costs, or in a particular
type of construction.
Construction Group
Construction group has responsible for inspecting and reporting on virtually every
phase of the construction process. Ensure that all contract documents represented by
working drawings and the contractors properly execute specifications. Also
responsible for establishing and maintaining a professional working relationship with
architects, engineers, testing labs, general contractors, subcontractors, school board
personnel, and the general public.
Site Inspectors
Site inspectors plan, monitor and direct construction projects, including inspecting
each construction phase, analyzing materials, examining techniques used and ensuring
that the structure follows industry standards and all laws. They review building codes,
local ordinances and zoning laws, as well as approve blueprints and monitor
construction sites. In addition to inspecting the construction of buildings, construction
inspectors examine streets, water systems, dams, foundations, bridges and other
structural steel or concrete reinforced structures.
Site Supervisor
The Site Supervisor’s role is to coordinate and control all physical aspects of the day-
to-day working on construction projects to ensure safety and compliance with all
regulatory requirements. As the site supervisor, he/she has to both assess and manage
safety hazards in the workplace. Responsibilities may also include managing and
instructing the site workers, setting goals for the team and seeing projects through to
completion.
Site Worker
Site workers assist on building and construction sites by doing a range of manual
laboring jobs. Construction workers may specialize by working with particular
tradespeople as a trade assistant, such as a plasterer or bricklayer's laborer, or a
carpenter's assistant. Site workers mostly work outdoors.
Director Finance
Director finance works with all departments of the business to help them plan and
manage their budgets. He/she also work closely with the CEO to help them manage
the overall business so it makes the most money it can. Director finance has to
providing strategic and financial guidance to ensure that the company's financial
commitments are met; and developing all necessary policies and procedures to ensure
the sound financial management and control of the company’s business.
Accountant
An accountant performs financial functions related to the collection, accuracy,
recording, analysis and presentation of a business, organization or company's
financial operations. The accountant usually has a variety of administrative roles
within a company's operations. In a very small company, an accountant or
accountants may perform all of the accounting jobs described in this section, but in
medium and large companies, different accountants will be responsible for financial
accounting, managerial accounting, and internal auditing.
Admin Clerk
The Administrative Clerk is responsible for providing administrative and clerical
services in order to ensure effective and efficient administrative operations. The
Administrative Clerk must comply with the Financial Administration Act, Generally
Accepted Accounting Principles and settlement policies and procedures.
Human Resources Manager
Human resource manager has two basic functions: overseeing department functions
and managing employees. He/ she maintains and enhances the organization's human
resources by planning, implementing, and evaluating employee relations and human
resources policies, programs, and practices.
Plant & Machinery Manager
It direct and coordinate through subordinates the activities of Plant & Machinery
Department, and proper work allocation and utilization in order to obtain optimum
use of equipment, facilities, and human resources. Beside, plant & machinery
manager has to coordinate with project team, ensure and confirm the arrangements of
equipment and vehicles in line with the project requirements. Next, it maintains good
business relationships with clients and potential clients through regular co-ordination
and communication at all times promoting company’s business interests.
Plant & Machinery Supervisor
Plant & machinery supervisor administer all employee schedules and provide training
to subordinates as per requirement and supervise all everyday production schedules
and assist to resolve all maintenance issues. It maintains record of all raw materials
coming to plant and maintain efficient safety regulations for same and organize all
tools to increase efficiency of all activities. They also has to provide training if
required to improve working and monitor and ensure compliance to all manufacturing
schedules.
Selection criterions
Before choosing the managerial trainees for our company, it is important to have a
selection criterions as a guideline for the selection. It could help us to filter up the
amount of candidates, and focus on what kind of person and characteristic we are
looking for this position as well as for the company to find the right person in a more
efficient and effective way. There are some selection criterions our company have set.
Good interpersonal skill. Able to communicate effectively in English, Chinese
and BM.
As a managerial level of employee, we will have to lead a team and communicate
with the members. A good communication skill is able to transfer the information
effectively with one another. Beside that, managerial level of employee will have to
opportunities to meet up with our clients where may be different race or background.
Hence it is important to a good interpersonal skill and able to communicate in
different language.
Willing to travel around (oversea or state)
Company may send employees to other places to have training or meet up with our
clients to for business purpose. Employees might have travel to other places for a
period of time as a business trip.
Bachelor or Master Holders with minimum 1 year working experience
Candidates must have knowledge and skill relevant to our field in order to understand
the job scope. Company are highly recommended of workers with worker experience.
Workers with worker experience will easier to adapt to the managerial position and
better understanding of workers. However, fresh graduated are also welcome to apply.
Leadership qualities and able to work co-operatively in a team
Leadership skill are one of the important criterions because they will become the
future managerial employees where they will need to lead and work in a team. Leader
with great leadership skill is able to produce a good working environment and
effective team. The job of managerial employee is to lead the team to complete the
assigned task. It is more on leading and teamwork.
Highly self-motivated and achievement person
Managerial employees will have more responsible compare to other workers. It is
very important for the employees to able motivate their own and believe they can
achieve the goal. Managerial employees will need to have good achievement for
themselves which mean they will keep improve and motivate their own to achieve the
ultimate goal of their life.
After we are clear what is the selection criterions. We will proceed to the interview
activities select form the candidates.
How are we going to advertise the job application?
- Given 30k to find the 3 employees
- Salary & working hours must be stated (2.5-3.5k salary & 8 working hours
Mon – Sat)
- Post an ad on jobstreet.com or involve in exhibition fairs in universities to
promote the company
- Have to find these employees within 6 months time period.
- Work long term and able to commit future to the company
- Bachelor/Masters degree holder with minimum 1 year working experience
(fresh grads)
- Long term employees
INTERVIEW ACTIVITIES
Activity 1
Q: Why do you choose to join this company?
Reason: To have an idea if they know about our company
Q: What can you offer for this company?
Reason: To know what they are capable of
Q: Do you have any principles in life that you follow?
Reason: To know what their personality is
Q: How is this principle going to relate to what you are going to do for this
company?
Reason: To understand if they are able to fit in with the company policy
Q: Have you been involved in any event organisation? If yes, please elaborate on
what you did.
Reason: To know if they are a team player or independent worker
Q: What are the strength and limitation that you posses?
Reason: To know if they are able to give their maximum potential to the company
Q: Where do you see yourself in 10 years time?
Reason: To know their vision for the company and also an indirect question to
know if they are planning to work for this company for long or short term
Q: If we were to do this interview all over again, what language are you able to do
it in other than English
Reason: To know what other language they know.Q: How many countries have
you visited so far and which country do you like the most?
Reason: To know how often they travel and if it is convenient for them to travel
around for the company.
At the end of this section candidates will be asked to do a DISC profile.
The Purpose of this individual interview is to have a better understand of the
candidates, the background and passion toward the work. The DISC index is a test to
gain knowledge of the participants’ characteristic. By doing this test, we are able to
understand the characteristic of the candidates and determine the candidates are
suitable for the position or not.
Activity 2
The activity is focus on the analysis skill and observation. How the candidates able to
find the core value of the company and organize the presentation. Next, this activity is
also to test the presentation skill and self-confidence of the candidates. How the
candidates transfer the information effectively in a short time and the confidence he
had toward himself.
- In this individual activity, candidates are given company detail.
- Candidates are given 15m to analyse the company and prepare a presentation
on how to sell that company.
- After the presentation will have a Q&A section.
Activity 3
This group activity is to see the analysis skill, communication skill and leadership of
the candidates. During the discussion HOD will evaluate every person with how they
analyse the situation, their solution and how they negotiate or pursuit one another
with their idea. This activity is more focused on how they work in the team and
leadership of person.
- From the candidates, they are divided into groups and have discussion
- They will be given a case study, candidates are ask to analyse and find a
solution
- List down where the areas that need improvement are and how they overcome
the situation
- Everyone is asked to present their solution based on their research and their
knowledge of management skills.
- At the end of the discussion the group must agree with only one solution for
the company
- During the discussion, HOD or higher level employees will evaluate every
person in the group
Training and Development
Training
A program organized by an organization to develop employees’ knowledge and skills
based on the requirements of their jobs. It is a process where employees get the
opportunity to learn the core skills and adapt competencies to allow them to complete
their job. Training is a short term program which focuses on the present situation, to
improve the working performance of the employees.
Development
An organized activity in which the manpower of the organization learns and grows,
which can be classified as self-assessment act or self-management. It is a systematic
on-going procedure where employees learn to enhance their conceptual theoretical
knowledge. Development is not only limited to a specific task, but aims to improve
employees’ personality and attitude which will aid them in facing future challenges. It
is a long term program where employees prepare themselves for future challenges.
Procedure
Our selected trainees will be listed down accordingly. Before providing the necessary
training for the trainees, we must understand their abilities, strengths and limitations.
This is to help the company provide training in a more effective way, focusing on
which parts we need to strengthen in a potential employee as well overcoming their
limitations. For example, if we know a trainee is good in technical skills such as
tendering and measurements but weak in management skills, we will be able to focus
more on their limitations by giving training in aspects of project management or
leadership training to help him in enhancing his leading capabilities. Next, since the
trainee is good in tendering and measurement, the company could send him for BIM
training where he or she is able to have a better understanding. After training, we
could assign him or her into a group of people lead the team in practicing the use of
BIM in our company. Furthermore, to prepare employees in becoming future
managerial employees, they should know how the company works and functions. We
will place them in every department like the human resources department, contract
department as well as construction department for a certain period of time. By doing
this, they will be able to learn and understand how each department functions, how
these departments are interconnected to one another and the whole process of the
company. It will also help them understand the culture of the company which allows
them to work more efficiently.
Becoming a managerial employee in not only assigning workload to employees. They
should know every detail of the work given in order for them to supervise and guide
his or her team. In every department, the HOD will be asked to evaluate the trainees.
That way, we will be able to provide the necessary training or seminars according to
what the trainees really need to enhance their performance, overcome limitations and
expand their capacity.
After training, trainees are given the opportunity to practice what they have learned.
The company will assign our trainees into specific departments or groups of people
according to the training they have experienced. At the same time, they will also be
assigned under different managerial employees for mentorship purposes. If the
trainees face any difficulties or challenges, he or she will be able to refer to their
mentors for guidance. Throughout the mentorship, mentors will observe their mentees
on how much they have applied on what they have learned and how they develop
themselves. This is fairly important, but it is even more important for the employee to
recognise self-assessment, improve and develop themselves for further goals. This is
one of the most important criterions for any managerial employee. Every three
months, mentors will have a reflection section with their mentees to evaluate their
performances for the past few months along with advice on how to improve
themselves. After a year or two, mentors will be asked to write reports to evaluate the
performance and growth of their mentees. The top level managerial department will
take consideration of the trainee choices through these reports and determine whether
these trainees are suitable for whichever available position and department.
Information Technology and Management
Storing and protecting information
With the use of information technology, a company is able to protect their valuable
records in an electronic storage system. According to an article in Science Daily,
information technology security engineering systems protect your electronic
information from being hacked or wiped out during a technological
disaster. Electronic security engineering means your valuable records will remain
untouchable.
Automated Processes
In business, most workers are usually busy with lots of works to complete within a
certain duration, so they must look for ways to do their works faster. Information
technology improves our company's efficiency by developing automated processes to
take the burden off our staff. In turn, our employees are free to work on other things
while the computer runs their reports, creates queries, tracks projects and monitors
financials.
Work Remotely
Information technology systems make the staff more flexible in their work by
allowing remote access to the company’s electronic network. Thus, the staff can
choose their time to do work either at home or somewhere else. This accessibility
allows you to increase the productivity of the work assigned to you because the
assigned works will be pending even when you are not physically in the office.
Communication
Communication is very useful and vital in the business world as information
technology provides the useful assets to communicate faster and effectively. Through
new technology such as email and video-conferencing, communications will be
improved within a business and also to external customers. Communication between
branches or even between countries will be improved.
Organisations use different software packages for a variety of tasks and activities. The
examples of these software used are:
 Word processing – to create and type business letters, memos and reports.
 Spreadsheets – to calculate financial information such as sales figures, cash
budgets and also to create bar charts and graphs from such data to make
evaluation.
 Databases – to keep records of employees such as their address, date of birth
and medical information.
 Desktop publishing – to create professional newsletters, staff, magazines,
books or other publications.
 Presentation – To communicate or present information on new products or
market research findings to customers, clients, employees or management. It
can be used for training purposes also.
Strategic Significance
Information technology is changing the way most companies are operating nowadays.
This involves the process in which companies implement to create or manufacture
their products. Basically speaking, the entire package of physical goods, services and
information companies are reshaped to provide an even better experience for
customers or users. We strive to implement strategic significance by reshaping our
services, mainly on how our quantity surveyors provide their services in any projects
given. For example, if we were given a two billion dollar project, we cannot possibly
hire more than a hundred quantity surveyors to complete bills of quantities and tender
documents just for one single project. This is where information technology comes
into play, where just one software can complete a hundred man workload within
months without having to establish costs of over-hiring of quantity surveyors.
Establishment of information technology can overtake most companies who may have
not established information technology as a part of them. However, this may depend
on the amount of money, time and energy are appropriately allocated on the proper
segmentations of information technology in the company. A small miscalculation or
surplus of investment in the wrong field may result in an extensive loss, losing our
competitive advantage over other companies.
Information Management
Information management is the management of organizational process and systems
that acquire, create, organize, distribute and use information.
Reason to manage information:
 To save time and money – viewing the past works from another colleagues,
this makes the task easier to do than redo it again.
 To monitor the company’s progress – by keeping all the records, the
management will be enable to figure out what are the areas that benefits the
company the most. Therefore, improvements can be carried out if necessary.
 To improve efficiently and productivity – by categorising all the information,
the employees will find it easy to refer when needed.
 To reduce uncertainty or risk – by having all the information of a product or
services like writing every single detail, this will allow the employees to refer
back whenever he or she needed it.
Computer Software Implemented
Aconex
Aconex is a very big platform that provides companies transparency and control from
the moment a project is received. If there is an emergency where a file in a personal
desktop is lost, a user can always log in to Aconex under a company and retrieve the
data needed. This software can be accessed anywhere by anybody who are involved
in the project itself.
As like any other construction company, BIM and tenders are the main factors that
concern most owners, and the construction industry can get very messy if every party
has to meet another party just for a confirmation on a small part of a project. That is
why Aconex allows our company to put up a project where employees are able to
view any comments or updates to a project directly. The surplus point is, this software
can be accessed anytime and anywhere. To ensure that our projects do not get leaked
out for a risk of sabotage, we make sure that any information that is uploaded onto
Aconex cannot be extracted out into an external source. This ensures that outside
parties who do not have access to an Aconex account under our company’s profile
cannot access our projects.
Benefits:
a) Owners can spot problems right on hand before employees hand in their parts.
b) Can be accessed anywhere by any relevant party. .
c) Very secured and information is only accessible explicitly by project
members.
d) No limit to data or participants.
e) Coordinated file distribution with unlimited BIM size models.
f) Increased productivity with reduced printing costs.
Toggl
Toggl is a software that is mainly used to keep track of the time allocated for any
projects on hand. It logs in how much time is taken for a project or task to complete
and how much time is left for a project. This software that is very easy to use where
even the most illiterate person is able to use it well. Our company uses this software
for employees to ensure that they complete their parts of a project in time. This
implements active timeliness which ensures employees are always on time in report
or billing hand-ins. It is available on every user platform like computers or mobile
phones.
Most of the time, employees have a hard time keeping track of their projects or tasks
because of overwhelming work. Due to this problem, we have decided to implement
Toggl as our time tracking software. Whenever a task or project is uploaded, it is set
up with Toggl to put employees on track of their tasks for their respective projects.
This allows employees to make sure that whatever they are doing are on track, thus
allowing for early report submissions or what not.
Benefits:
a) Implement timeliness in employees.
b) Boosts productivity as it is easy to use.
c) Can be accessed even without any source of Internet connection or mobile
service.
Quickbooks
An online accounting service that aids companies in any accounting issue. This
software helps monitor the company’s cash flow, create business reports or anything
that is financially related. It is easy to set up and is customisable to a user’s needs.
Another feature of Quickbooks is that it is now very simple for employers to pay
employees as this software automatically pays employees according to a certain
period of time set for each employee.
Our company is a big one and having to rely on a specific department to handle all the
financial issues or statements can be hectic for our employees. This not only reduces
productivity by refraining from our employees from completing other tasks but also
increases cost to complete or overcome financial statements. That is why we use
Quickbooks, to provide us a let off burden of having to go through most financial
issues without any problems.
Symfact
An online software that effectively manages all contract types and processes while
highlighting the risks and obligations needed to fulfil by a company in a contract. It is
very secure as well as transparent making it suitable for big or small business entities.
As a company which is mainly involved in contractual obligations, we cannot afford
to make mistakes in this department. That is why we make sure everything goes
smoothly by using Symfact. Our employees can keep track of every contract our
company deals with easily with a few clicks on their computers.
Skype
Skype is an online software that provides the bridge of communication between two
or more people, no matter how far either parties are. It allows users to use video calls
as a basic form of communication to communicate with other people in other parts of
the world. At most of twenty-five people can be added into a group.
For our company, we have decided to use Skype as our communication software as
this allows us to have face to face discussions or conferences without having to travel
far away to other regions of the world. For example, if one of our clients are situated
in a different part of the world, then Skype will allow us to communicate face to face
with one another.
Information Technology
WAN
A computer network that spans a relatively large geographical area. Typically, a
WAN consists of two or more local-area networks (LANs).
Computers connected to a wide-area network are often connected through public
networks, such as the telephone system. They can also be connected through leased
lines or satellites. The largest WAN in existence is the Internet.
Basecamp
Basecamp’s unique blend of tools is everything any team needs to stay on the same
page about whatever they’re working on. It is built with complicated project
timelines, message boards and share files among all the team members. It can keep all
your workers on task while letting everyone else know what other team members are
up to. It can even track project time on a per-member basis, for creating detailed
billing and reports when the job is done.
Vyew
With Vyew, anyone can host an Internet session that lets scattered colleagues work
together on a project in real time. This Web conferencing platform gives you a very
simple whiteboard where you can upload documents for discussion, share your
desktop, or create designs from scratch.
Benefits of Vyew:
a) It’s easy – no extra installations required.
b) It’s compatible – PC, MAC, Linux powerpoints etc
c) Conferencing features – white boarding ,video conferencing , screen
sharing
d) Collaboration features - continuous rooms are always saved and always-
on. Contextual discussion forums, voice-notes, track and log activity.
Management Science

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Management Science

  • 1. SCHOOL OF ARCHITECTURE, BUILDING AND DESIGN BACHELOR IN QUANTITY SURVEYING (HONOURS) Management Science (MGT60203) Name Student ID Lee Kim Thiam 0310710 Than Lek Mei 0315538 Wong Geng Sen 0321690 Gregory Ho Fung Chean 0321793 Bo Yong Khong 0316317 Parvesh Ferag 0320760
  • 2. Table of Content Content Page Acknowledgment 1 Abstract 2 1.0 Introduction 3 1.1 Part 1 (Purpose of the building as case study) 4 2.0 Part 2 (Existing types of system) 2.1 Mechanical and Air-conditioning System 2.7 Electrical Supply System 2.13 Fire Protection System 2.25 Vertical Transportation System 5 9 13 20 3.0 Part 3 (Problems and Recommendations) 3.1 Ventilation System 3.2 Fire Protection System 26 29 4.0 Conclusion 33 References 34 Appendix 35
  • 3. Vision and Mission A Vision Statement defines the optimal desired future state. It outlines where you want to be. Communicates both the purpose and values of your business. It is the mental picture of what an organization wants to achieve over time. It provides guidance and inspiration as to what an organization is focused on achieving in five, ten, or more years. It is function as leading all employees understand their work every day ultimately contributes towards accomplishing over the long term. And also, vision is written succinctly in an inspirational manner that makes it easy for all employees to repeat it at any given time. Leaders may change, but a clearly established Vision encourages people to focus on what's important and better understand organization- wide change and alignment of resources. However, defining an organization's Vision is not always easy for senior leadership to do. Our Vision 1. To provide safe and healthy work environment for employees 2. To continuously engage, communicate and provide training to employees and business partners 3. To be the leading corporation in delivering sustainable growth KRIMSON TECH
  • 4. Our vision is to provide a safe and healthy working environment for employees and business partners. In order to improve their dedication to company and guide toward the mission. Working in a comfortable and friendly environment able to improve the product and service quality. Employees are able to perform extremely well without any pressure and hesitation in such manner. Secondly, we tend to continuously engage, communicate and provide relevant training to our employees and business partners to promote and improve the quality, environment and management system. Creating an opportunity for employees to learn and grow. We try to bring up more and more talented employees to achieving new levels of personal and professional growth. In order to push the company growing and developing. We strive to be the leading corporation in delivering sustainable growth, innovative and quality products to enhance stakeholder’s values. We are committed to offer our customers with excellent quality, efficient delivery and flexible service through our uncompromising commitment towards total customers’ satisfaction. A highly respected and dedicated organization that fully committed to continuous enhancement of our core business in construction and development. A Mission statement defines the present state or purpose of an organization. A Mission statement talks about how you will get to where you want to be. Defines the purpose and primary objectives related to your customer needs and team values. Mission statement is written succinctly in the form of a sentence or two, but for a shorter timeframe than a Vision statement. The period can be one to three year time. It is something that all employees should be able to articulate upon request. Some businesses may refine their Mission statement based on changing economic realities or unexpected responses from consumers. A mission statement may change, but it should still tie back to your core values, customer needs and vision. Understanding the Mission gives employees a better perspective on how their job contributes to achieving it, which can increase engagement, retention, and productivity. Having a clearly defined Mission statement also helps employees better understand things like company-wide decisions, organizational changes, and resource allocation, thereby lessening resistance and workplace conflicts. Mission statements explain your organization's foundation, so change should be kept to a minimum. Our Mission 1. To deliver value with excellence to our stakeholders 2. To lead the market and be responsive to market trends and customer need Our mission is to deliver value with excellence to our stakeholders. We promise to provide a sustainable highly return to stakeholders. Next, we aimed to lead the market by continually developing and innovating quality products and projects that meet and exceed market expectations and to be responsive to market trends and customer needs. We are going to raise our benchmark to challenge ourselves to grow and improve in all our developments and service.
  • 5. CEO/Director General Managing Director Technical Advisor Project Manager Structure Engineer Chief Survey Quantity Surveyor Construction Group Site Inspectors Site Supervisor Site Worker Director Finance Accountant Admin Clerk Human Resources Manager Admin Clerk Plant & Machinery Manager Plant & Machinery Supervisor Company Organization Chart Jobs Scope CEO/director Director position is to direct and control the company’s operations and to give strategic guidance and direction to the board and ensure that the company achieves its mission and objectives. The director is also responsible for the day-to-day operation of the organization, which includes managing committees and staff as well as developing business plans in collaboration with the board. In essence, the board grants the executive director the authority to run the organization. Besides, director has to prepare a corporate plan and annual business plan and monitor progress against these plans to ensure that the company attains its objectives as cost-effectively and efficiently as possible.
  • 6. General Manager Director The general manager directs and coordinates activities of one or more departments, such as engineering, operations or sales, or a major division of the business organization and aids chief administrative officers in formulating and administering organization policies by performing the following duties personally or through subordinate managers. Obtains profit contribution by managing staff; establishing and accomplishing business objectives. Technical Adviser A technical advisor is an individual who is expert in a particular field of knowledge, hired to provide detailed information and advice to people working in that field. For example, a construction company might hire a technical expert in fluid dynamics to advise them if seeking to move a small water course or a company operating in adventure education will frequently hire technical experts to ensure that their policies and procedures are robust enough to handle the hazards they are going to face. Project Manager Project manager is a professional in the field of project management. Project managers can have the responsibility of the planning, execution and closing of any project. A project manager is the person responsible for accomplishing the stated project objectives. The project manager must have a combination of skills including an ability to ask penetrating questions, detect unstated assumptions and resolve conflicts, as well as more general management skills. Structure Engineer The role of the structural engineer is a key component in the construction process. Part of the wider discipline of civil engineering, structural engineering is concerned with the design and physical integrity of buildings and other large structures, like tunnels and bridges. Structural engineers have wide range of responsibilities, not least a duty to ensure the safety and durability of the project on which they are working. Chief Surveyor Chief Surveyor is responsible for upcoming field tasks, to include planning, scheduling, calculations, materials, and equipment necessary for surveying, control, and various building systems layout. The Chief Surveyor must ensure that the work is performed to company quality standards, and fully meets the intent and specific requirements of the contract. The Chief Surveyor makes sure that the results are presented in a manner that is accurate, efficient, timely and above all professional.
  • 7. Quantity Surveyor Quantity surveyors provide expert advice on construction costs. They help to ensure that proposed projects are affordable and offer good value for money, helping the client and the design team assess and compare different options, and then track variations, ensuring that costs remain under control as the project progresses. Quantity surveyors can specialize in a specific aspect of construction costs, or in a particular type of construction. Construction Group Construction group has responsible for inspecting and reporting on virtually every phase of the construction process. Ensure that all contract documents represented by working drawings and the contractors properly execute specifications. Also responsible for establishing and maintaining a professional working relationship with architects, engineers, testing labs, general contractors, subcontractors, school board personnel, and the general public. Site Inspectors Site inspectors plan, monitor and direct construction projects, including inspecting each construction phase, analyzing materials, examining techniques used and ensuring that the structure follows industry standards and all laws. They review building codes, local ordinances and zoning laws, as well as approve blueprints and monitor construction sites. In addition to inspecting the construction of buildings, construction inspectors examine streets, water systems, dams, foundations, bridges and other structural steel or concrete reinforced structures. Site Supervisor The Site Supervisor’s role is to coordinate and control all physical aspects of the day- to-day working on construction projects to ensure safety and compliance with all regulatory requirements. As the site supervisor, he/she has to both assess and manage safety hazards in the workplace. Responsibilities may also include managing and instructing the site workers, setting goals for the team and seeing projects through to completion. Site Worker Site workers assist on building and construction sites by doing a range of manual laboring jobs. Construction workers may specialize by working with particular tradespeople as a trade assistant, such as a plasterer or bricklayer's laborer, or a carpenter's assistant. Site workers mostly work outdoors. Director Finance Director finance works with all departments of the business to help them plan and manage their budgets. He/she also work closely with the CEO to help them manage the overall business so it makes the most money it can. Director finance has to
  • 8. providing strategic and financial guidance to ensure that the company's financial commitments are met; and developing all necessary policies and procedures to ensure the sound financial management and control of the company’s business. Accountant An accountant performs financial functions related to the collection, accuracy, recording, analysis and presentation of a business, organization or company's financial operations. The accountant usually has a variety of administrative roles within a company's operations. In a very small company, an accountant or accountants may perform all of the accounting jobs described in this section, but in medium and large companies, different accountants will be responsible for financial accounting, managerial accounting, and internal auditing. Admin Clerk The Administrative Clerk is responsible for providing administrative and clerical services in order to ensure effective and efficient administrative operations. The Administrative Clerk must comply with the Financial Administration Act, Generally Accepted Accounting Principles and settlement policies and procedures. Human Resources Manager Human resource manager has two basic functions: overseeing department functions and managing employees. He/ she maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. Plant & Machinery Manager It direct and coordinate through subordinates the activities of Plant & Machinery Department, and proper work allocation and utilization in order to obtain optimum use of equipment, facilities, and human resources. Beside, plant & machinery manager has to coordinate with project team, ensure and confirm the arrangements of equipment and vehicles in line with the project requirements. Next, it maintains good business relationships with clients and potential clients through regular co-ordination and communication at all times promoting company’s business interests. Plant & Machinery Supervisor Plant & machinery supervisor administer all employee schedules and provide training to subordinates as per requirement and supervise all everyday production schedules and assist to resolve all maintenance issues. It maintains record of all raw materials coming to plant and maintain efficient safety regulations for same and organize all tools to increase efficiency of all activities. They also has to provide training if required to improve working and monitor and ensure compliance to all manufacturing schedules.
  • 9. Selection criterions Before choosing the managerial trainees for our company, it is important to have a selection criterions as a guideline for the selection. It could help us to filter up the amount of candidates, and focus on what kind of person and characteristic we are looking for this position as well as for the company to find the right person in a more efficient and effective way. There are some selection criterions our company have set. Good interpersonal skill. Able to communicate effectively in English, Chinese and BM. As a managerial level of employee, we will have to lead a team and communicate with the members. A good communication skill is able to transfer the information effectively with one another. Beside that, managerial level of employee will have to opportunities to meet up with our clients where may be different race or background. Hence it is important to a good interpersonal skill and able to communicate in different language. Willing to travel around (oversea or state) Company may send employees to other places to have training or meet up with our clients to for business purpose. Employees might have travel to other places for a period of time as a business trip. Bachelor or Master Holders with minimum 1 year working experience Candidates must have knowledge and skill relevant to our field in order to understand the job scope. Company are highly recommended of workers with worker experience. Workers with worker experience will easier to adapt to the managerial position and better understanding of workers. However, fresh graduated are also welcome to apply. Leadership qualities and able to work co-operatively in a team Leadership skill are one of the important criterions because they will become the future managerial employees where they will need to lead and work in a team. Leader with great leadership skill is able to produce a good working environment and effective team. The job of managerial employee is to lead the team to complete the assigned task. It is more on leading and teamwork. Highly self-motivated and achievement person Managerial employees will have more responsible compare to other workers. It is very important for the employees to able motivate their own and believe they can achieve the goal. Managerial employees will need to have good achievement for themselves which mean they will keep improve and motivate their own to achieve the ultimate goal of their life. After we are clear what is the selection criterions. We will proceed to the interview activities select form the candidates.
  • 10. How are we going to advertise the job application? - Given 30k to find the 3 employees - Salary & working hours must be stated (2.5-3.5k salary & 8 working hours Mon – Sat) - Post an ad on jobstreet.com or involve in exhibition fairs in universities to promote the company - Have to find these employees within 6 months time period. - Work long term and able to commit future to the company - Bachelor/Masters degree holder with minimum 1 year working experience (fresh grads) - Long term employees INTERVIEW ACTIVITIES Activity 1 Q: Why do you choose to join this company? Reason: To have an idea if they know about our company Q: What can you offer for this company? Reason: To know what they are capable of Q: Do you have any principles in life that you follow? Reason: To know what their personality is Q: How is this principle going to relate to what you are going to do for this company? Reason: To understand if they are able to fit in with the company policy Q: Have you been involved in any event organisation? If yes, please elaborate on what you did. Reason: To know if they are a team player or independent worker Q: What are the strength and limitation that you posses? Reason: To know if they are able to give their maximum potential to the company Q: Where do you see yourself in 10 years time? Reason: To know their vision for the company and also an indirect question to know if they are planning to work for this company for long or short term Q: If we were to do this interview all over again, what language are you able to do it in other than English
  • 11. Reason: To know what other language they know.Q: How many countries have you visited so far and which country do you like the most? Reason: To know how often they travel and if it is convenient for them to travel around for the company. At the end of this section candidates will be asked to do a DISC profile. The Purpose of this individual interview is to have a better understand of the candidates, the background and passion toward the work. The DISC index is a test to gain knowledge of the participants’ characteristic. By doing this test, we are able to understand the characteristic of the candidates and determine the candidates are suitable for the position or not. Activity 2 The activity is focus on the analysis skill and observation. How the candidates able to find the core value of the company and organize the presentation. Next, this activity is also to test the presentation skill and self-confidence of the candidates. How the candidates transfer the information effectively in a short time and the confidence he had toward himself. - In this individual activity, candidates are given company detail. - Candidates are given 15m to analyse the company and prepare a presentation on how to sell that company. - After the presentation will have a Q&A section.
  • 12. Activity 3 This group activity is to see the analysis skill, communication skill and leadership of the candidates. During the discussion HOD will evaluate every person with how they analyse the situation, their solution and how they negotiate or pursuit one another with their idea. This activity is more focused on how they work in the team and leadership of person. - From the candidates, they are divided into groups and have discussion - They will be given a case study, candidates are ask to analyse and find a solution - List down where the areas that need improvement are and how they overcome the situation - Everyone is asked to present their solution based on their research and their knowledge of management skills. - At the end of the discussion the group must agree with only one solution for the company - During the discussion, HOD or higher level employees will evaluate every person in the group
  • 13. Training and Development Training A program organized by an organization to develop employees’ knowledge and skills based on the requirements of their jobs. It is a process where employees get the opportunity to learn the core skills and adapt competencies to allow them to complete their job. Training is a short term program which focuses on the present situation, to improve the working performance of the employees. Development An organized activity in which the manpower of the organization learns and grows, which can be classified as self-assessment act or self-management. It is a systematic on-going procedure where employees learn to enhance their conceptual theoretical knowledge. Development is not only limited to a specific task, but aims to improve employees’ personality and attitude which will aid them in facing future challenges. It is a long term program where employees prepare themselves for future challenges. Procedure Our selected trainees will be listed down accordingly. Before providing the necessary training for the trainees, we must understand their abilities, strengths and limitations. This is to help the company provide training in a more effective way, focusing on which parts we need to strengthen in a potential employee as well overcoming their limitations. For example, if we know a trainee is good in technical skills such as tendering and measurements but weak in management skills, we will be able to focus more on their limitations by giving training in aspects of project management or leadership training to help him in enhancing his leading capabilities. Next, since the trainee is good in tendering and measurement, the company could send him for BIM training where he or she is able to have a better understanding. After training, we could assign him or her into a group of people lead the team in practicing the use of BIM in our company. Furthermore, to prepare employees in becoming future managerial employees, they should know how the company works and functions. We will place them in every department like the human resources department, contract department as well as construction department for a certain period of time. By doing this, they will be able to learn and understand how each department functions, how these departments are interconnected to one another and the whole process of the company. It will also help them understand the culture of the company which allows them to work more efficiently. Becoming a managerial employee in not only assigning workload to employees. They should know every detail of the work given in order for them to supervise and guide his or her team. In every department, the HOD will be asked to evaluate the trainees. That way, we will be able to provide the necessary training or seminars according to what the trainees really need to enhance their performance, overcome limitations and expand their capacity.
  • 14. After training, trainees are given the opportunity to practice what they have learned. The company will assign our trainees into specific departments or groups of people according to the training they have experienced. At the same time, they will also be assigned under different managerial employees for mentorship purposes. If the trainees face any difficulties or challenges, he or she will be able to refer to their mentors for guidance. Throughout the mentorship, mentors will observe their mentees on how much they have applied on what they have learned and how they develop themselves. This is fairly important, but it is even more important for the employee to recognise self-assessment, improve and develop themselves for further goals. This is one of the most important criterions for any managerial employee. Every three months, mentors will have a reflection section with their mentees to evaluate their performances for the past few months along with advice on how to improve themselves. After a year or two, mentors will be asked to write reports to evaluate the performance and growth of their mentees. The top level managerial department will take consideration of the trainee choices through these reports and determine whether these trainees are suitable for whichever available position and department.
  • 15. Information Technology and Management Storing and protecting information With the use of information technology, a company is able to protect their valuable records in an electronic storage system. According to an article in Science Daily, information technology security engineering systems protect your electronic information from being hacked or wiped out during a technological disaster. Electronic security engineering means your valuable records will remain untouchable. Automated Processes In business, most workers are usually busy with lots of works to complete within a certain duration, so they must look for ways to do their works faster. Information technology improves our company's efficiency by developing automated processes to take the burden off our staff. In turn, our employees are free to work on other things while the computer runs their reports, creates queries, tracks projects and monitors financials. Work Remotely Information technology systems make the staff more flexible in their work by allowing remote access to the company’s electronic network. Thus, the staff can choose their time to do work either at home or somewhere else. This accessibility allows you to increase the productivity of the work assigned to you because the assigned works will be pending even when you are not physically in the office. Communication Communication is very useful and vital in the business world as information technology provides the useful assets to communicate faster and effectively. Through new technology such as email and video-conferencing, communications will be improved within a business and also to external customers. Communication between branches or even between countries will be improved. Organisations use different software packages for a variety of tasks and activities. The examples of these software used are:  Word processing – to create and type business letters, memos and reports.  Spreadsheets – to calculate financial information such as sales figures, cash budgets and also to create bar charts and graphs from such data to make evaluation.  Databases – to keep records of employees such as their address, date of birth and medical information.  Desktop publishing – to create professional newsletters, staff, magazines, books or other publications.  Presentation – To communicate or present information on new products or market research findings to customers, clients, employees or management. It can be used for training purposes also.
  • 16. Strategic Significance Information technology is changing the way most companies are operating nowadays. This involves the process in which companies implement to create or manufacture their products. Basically speaking, the entire package of physical goods, services and information companies are reshaped to provide an even better experience for customers or users. We strive to implement strategic significance by reshaping our services, mainly on how our quantity surveyors provide their services in any projects given. For example, if we were given a two billion dollar project, we cannot possibly hire more than a hundred quantity surveyors to complete bills of quantities and tender documents just for one single project. This is where information technology comes into play, where just one software can complete a hundred man workload within months without having to establish costs of over-hiring of quantity surveyors. Establishment of information technology can overtake most companies who may have not established information technology as a part of them. However, this may depend on the amount of money, time and energy are appropriately allocated on the proper segmentations of information technology in the company. A small miscalculation or surplus of investment in the wrong field may result in an extensive loss, losing our competitive advantage over other companies. Information Management Information management is the management of organizational process and systems that acquire, create, organize, distribute and use information. Reason to manage information:  To save time and money – viewing the past works from another colleagues, this makes the task easier to do than redo it again.  To monitor the company’s progress – by keeping all the records, the management will be enable to figure out what are the areas that benefits the company the most. Therefore, improvements can be carried out if necessary.  To improve efficiently and productivity – by categorising all the information, the employees will find it easy to refer when needed.  To reduce uncertainty or risk – by having all the information of a product or services like writing every single detail, this will allow the employees to refer back whenever he or she needed it.
  • 17. Computer Software Implemented Aconex Aconex is a very big platform that provides companies transparency and control from the moment a project is received. If there is an emergency where a file in a personal desktop is lost, a user can always log in to Aconex under a company and retrieve the data needed. This software can be accessed anywhere by anybody who are involved in the project itself. As like any other construction company, BIM and tenders are the main factors that concern most owners, and the construction industry can get very messy if every party has to meet another party just for a confirmation on a small part of a project. That is why Aconex allows our company to put up a project where employees are able to view any comments or updates to a project directly. The surplus point is, this software can be accessed anytime and anywhere. To ensure that our projects do not get leaked out for a risk of sabotage, we make sure that any information that is uploaded onto Aconex cannot be extracted out into an external source. This ensures that outside parties who do not have access to an Aconex account under our company’s profile cannot access our projects. Benefits: a) Owners can spot problems right on hand before employees hand in their parts. b) Can be accessed anywhere by any relevant party. . c) Very secured and information is only accessible explicitly by project members. d) No limit to data or participants. e) Coordinated file distribution with unlimited BIM size models. f) Increased productivity with reduced printing costs.
  • 18. Toggl Toggl is a software that is mainly used to keep track of the time allocated for any projects on hand. It logs in how much time is taken for a project or task to complete and how much time is left for a project. This software that is very easy to use where even the most illiterate person is able to use it well. Our company uses this software for employees to ensure that they complete their parts of a project in time. This implements active timeliness which ensures employees are always on time in report or billing hand-ins. It is available on every user platform like computers or mobile phones. Most of the time, employees have a hard time keeping track of their projects or tasks because of overwhelming work. Due to this problem, we have decided to implement Toggl as our time tracking software. Whenever a task or project is uploaded, it is set up with Toggl to put employees on track of their tasks for their respective projects. This allows employees to make sure that whatever they are doing are on track, thus allowing for early report submissions or what not. Benefits: a) Implement timeliness in employees. b) Boosts productivity as it is easy to use. c) Can be accessed even without any source of Internet connection or mobile service. Quickbooks An online accounting service that aids companies in any accounting issue. This software helps monitor the company’s cash flow, create business reports or anything that is financially related. It is easy to set up and is customisable to a user’s needs. Another feature of Quickbooks is that it is now very simple for employers to pay employees as this software automatically pays employees according to a certain period of time set for each employee. Our company is a big one and having to rely on a specific department to handle all the financial issues or statements can be hectic for our employees. This not only reduces productivity by refraining from our employees from completing other tasks but also increases cost to complete or overcome financial statements. That is why we use Quickbooks, to provide us a let off burden of having to go through most financial issues without any problems. Symfact An online software that effectively manages all contract types and processes while highlighting the risks and obligations needed to fulfil by a company in a contract. It is very secure as well as transparent making it suitable for big or small business entities. As a company which is mainly involved in contractual obligations, we cannot afford to make mistakes in this department. That is why we make sure everything goes smoothly by using Symfact. Our employees can keep track of every contract our company deals with easily with a few clicks on their computers.
  • 19. Skype Skype is an online software that provides the bridge of communication between two or more people, no matter how far either parties are. It allows users to use video calls as a basic form of communication to communicate with other people in other parts of the world. At most of twenty-five people can be added into a group. For our company, we have decided to use Skype as our communication software as this allows us to have face to face discussions or conferences without having to travel far away to other regions of the world. For example, if one of our clients are situated in a different part of the world, then Skype will allow us to communicate face to face with one another. Information Technology WAN A computer network that spans a relatively large geographical area. Typically, a WAN consists of two or more local-area networks (LANs). Computers connected to a wide-area network are often connected through public networks, such as the telephone system. They can also be connected through leased lines or satellites. The largest WAN in existence is the Internet. Basecamp Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. It is built with complicated project timelines, message boards and share files among all the team members. It can keep all your workers on task while letting everyone else know what other team members are up to. It can even track project time on a per-member basis, for creating detailed billing and reports when the job is done. Vyew With Vyew, anyone can host an Internet session that lets scattered colleagues work together on a project in real time. This Web conferencing platform gives you a very simple whiteboard where you can upload documents for discussion, share your desktop, or create designs from scratch. Benefits of Vyew: a) It’s easy – no extra installations required. b) It’s compatible – PC, MAC, Linux powerpoints etc c) Conferencing features – white boarding ,video conferencing , screen sharing d) Collaboration features - continuous rooms are always saved and always- on. Contextual discussion forums, voice-notes, track and log activity.