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Slide 1: Managing an Enterprise Resource Planning System in a Dynamic Business Environment Steve Savis IT Team Leader, PeopleSoft Project Monsanto Company

Slide 2: Enterprise Resource Planning • What Is Enterprise Resource Planning (ERP)? • The Evolution of ERP • ERP at Monsanto • Challenges of Managing the ERP System • The Future of ERP • Questions

Slide 3: What Is ERP? • multi-module application software that helps organization manage its core business • product planning, inventory maintenance, supplier interaction, order tracking, financial and HR management • relational database system, client/server distributed architecture • business process analysis and retraining • rich functionality across all areas

Slide 4: The Evolution of ERP • 1960s: Inventory Control • 1970s: Material Requirement Planning (MRP) • 1980s: Manufacturing Resources Planning (MRP-II) • 1990s: Enterprise Resource Planning (ERP)

Slide 5: ERP at Monsanto • PeopleSoft project began in 1991 • First major company to implement PeopleSoft • HR, Payroll, and Benefits • Oracle platform • Team of 20 developers • U.S., Canada, Asia/Pacific, Latin America North

Slide 6: ERP at Monsanto • U.S. Salaried and Wage Payrolls • Center for Employee Services • Total Compensation • Employee Stock Purchase Plans • Position Management • EEO/AAP • External Vendor Interfaces

Slide 7: Challenges of Managing the ERP • Application Development • Upgrades • Globalization • Mergers, Acquisitions, and Divestitures • Communicating IT Value

Slide 8: Application Development • Change Control • Impact Analysis • Testing and Documenting • Training and Support • Demand Management

Slide 9: Upgrades • Development Freeze • Dealing with Customizations • Hardware Requirements of Other Applications • Beware of New Features • Intrateam Communication • Client Commitment

Slide 10: Globalization • Requirements Definition • Language Barriers • Data Integrity • Client Resistance • “Follow-the-sun” Support

Slide 11: Mergers, Acquisitions, and Divestitures • Understanding the Business • Asking the Right Questions • Collecting Data • Clarifying Roles and Responsibilities • Holding Debriefing Meetings

Slide 12: Communicating IT Value • Budgetary Crosshairs • Quantifying the Benefits • Providing Realistic Estimates • Linking to New Technology

Slide 13: The Future of ERP • move from client/server applications to Internet-based applications • “Enterprise applications for the Internet economy” • electronic commerce, sales force customization, and customer relationship management software • self-service applications; Web-based order entry

Slide 14: Questions