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Human Resource Management Gary Dessler

Human Resource Management Gary Dessler
11th Edition.
HRM Dessler

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Dessler 16 Presentation Transcript

  • 1. © 2008 Prentice Hall, Inc.© 2008 Prentice Hall, Inc. All rights reserved.All rights reserved. PowerPoint Presentation by Charlie CookPowerPoint Presentation by Charlie Cook The University of West AlabamaThe University of West Alabama 1 Human ResourceHuman Resource ManagementManagement ELEVENTH EDITIONELEVENTH EDITION G A R Y D E S S L E RG A R Y D E S S L E R Employee Safety and HealthEmployee Safety and Health ChapterChapter 1616 Part 5 | Employee RelationsPart 5 | Employee Relations
  • 2. © 2008 Prentice Hall, Inc. All rights reserved. 16–2 After studying this chapter, you should be able to: 1.1. Explain the basic facts about OSHA.Explain the basic facts about OSHA. 2.2. Explain the supervisor’s role in safety.Explain the supervisor’s role in safety. 3.3. Minimize unsafe acts by employees.Minimize unsafe acts by employees. 4.4. Explain how to deal with important occupational healthExplain how to deal with important occupational health problems.problems.
  • 3. © 2008 Prentice Hall, Inc. All rights reserved. 16–3 Occupational Safety LawOccupational Safety Law • Occupational Safety and Health ActOccupational Safety and Health Act  The law passed by Congress in 1970 “to assure soThe law passed by Congress in 1970 “to assure so far as possible every working man and woman in thefar as possible every working man and woman in the nation safe and healthful working conditions and tonation safe and healthful working conditions and to preserve our human resources.”preserve our human resources.” • Occupational Safety and Health AdministrationOccupational Safety and Health Administration (OSHA)(OSHA)  The agency created within the Department of LaborThe agency created within the Department of Labor to set safety and health standards for almost allto set safety and health standards for almost all workers in the United States.workers in the United States.
  • 4. © 2008 Prentice Hall, Inc. All rights reserved. 16–4 Inspection GuidelinesInspection Guidelines • Initial ContactInitial Contact  Refer inspector to the company’s OSHA coordinator.Refer inspector to the company’s OSHA coordinator.  Check inspector’s credentials.Check inspector’s credentials.  Ask inspector why he or she is inspecting theAsk inspector why he or she is inspecting the workplace: Complaint? Regular scheduled visit?workplace: Complaint? Regular scheduled visit? Fatality or accident follow-up? Imminent danger?Fatality or accident follow-up? Imminent danger?  If the inspection stems from a complaint, you areIf the inspection stems from a complaint, you are entitled to know whether the person is a currententitled to know whether the person is a current employee, though not the person’s name.employee, though not the person’s name.  Notify your counsel.Notify your counsel.
  • 5. © 2008 Prentice Hall, Inc. All rights reserved. 16–5 Inspection Guidelines (cont’d)Inspection Guidelines (cont’d) • Opening ConferenceOpening Conference  Establish focus and scope of the planned inspection.Establish focus and scope of the planned inspection.  Discuss procedures for protecting trade secret areas.Discuss procedures for protecting trade secret areas.  Show inspector that you have safety programs inShow inspector that you have safety programs in place. He or she may not go to the work floor ifplace. He or she may not go to the work floor if paperwork is complete and up to date.paperwork is complete and up to date.
  • 6. © 2008 Prentice Hall, Inc. All rights reserved. 16–6 Inspection Guidelines (cont’d)Inspection Guidelines (cont’d) • Walk-Around InspectionWalk-Around Inspection  Accompany the inspector and take detailed notes.Accompany the inspector and take detailed notes.  If inspector takes a photo or video, you should, too.If inspector takes a photo or video, you should, too.  Ask for duplicates of all physical samples and copiesAsk for duplicates of all physical samples and copies of all test results.of all test results.  Be helpful and cooperative, but don’t volunteerBe helpful and cooperative, but don’t volunteer information.information.  To the extent possible, immediately correct anyTo the extent possible, immediately correct any violation the inspector identifies.violation the inspector identifies.
  • 7. © 2008 Prentice Hall, Inc. All rights reserved. 16–7 What Causes Accidents?What Causes Accidents? Chance Occurrences Employees’ Unsafe Acts Basic Causes of Accidents Unsafe Conditions
  • 8. © 2008 Prentice Hall, Inc. All rights reserved. 16–8 What Causes Accidents? (cont’d)What Causes Accidents? (cont’d) Improperly Guarded Equipment Defective Equipment Improper Ventilation Improper Illumination Hazardous Procedures Unsafe Storage Unsafe Conditions
  • 9. © 2008 Prentice Hall, Inc. All rights reserved. 16–9 Controlling Workers’ Compensation CostsControlling Workers’ Compensation Costs • Before the AccidentBefore the Accident  Communicate written safety and substance abuseCommunicate written safety and substance abuse policies to workers and then strictly enforce policies.policies to workers and then strictly enforce policies. • After the AccidentAfter the Accident  Be proactive in providing first aid, and make sure theBe proactive in providing first aid, and make sure the worker gets quick medical attention.worker gets quick medical attention.  Make it clear that you are interested in the injuredMake it clear that you are interested in the injured worker and his or her fears and questions.worker and his or her fears and questions.  Document the accident; file required reports.Document the accident; file required reports.  Encourage a speedy return to work.Encourage a speedy return to work.
  • 10. © 2008 Prentice Hall, Inc. All rights reserved. 16–10 Workplace Exposure HazardsWorkplace Exposure Hazards • Chemicals and other hazardous materials.Chemicals and other hazardous materials. • Excessive noise and vibrations.Excessive noise and vibrations. • Temperature extremes.Temperature extremes. • Biohazards including those that are normallyBiohazards including those that are normally occurring and manmade.occurring and manmade. • Ergonomic hazards of poorly designedErgonomic hazards of poorly designed equipment that forces workers to do jobs whileequipment that forces workers to do jobs while contorted in unnatural positions.contorted in unnatural positions. • Slippery floors and blocked passageways.Slippery floors and blocked passageways.
  • 11. © 2008 Prentice Hall, Inc. All rights reserved. 16–11 Dealing with Substance AbuseDealing with Substance Abuse When an Employee Tests Positive In-house Counseling Referral to an Outside Agency Discharge Disciplining
  • 12. © 2008 Prentice Hall, Inc. All rights reserved. 16–12 Violence at WorkViolence at Work • Steps to Reduce Workplace Violence:Steps to Reduce Workplace Violence:  Institute heightened security measuresInstitute heightened security measures  Improve employee screeningImprove employee screening  Provide workplace violence trainingProvide workplace violence training  Provide organizational justiceProvide organizational justice  Pay enhanced attention to employeePay enhanced attention to employee retention/dismissalretention/dismissal  Take care when dismissing violent employeesTake care when dismissing violent employees  Deal promptly with angry employeesDeal promptly with angry employees  Understand the legal constraints on reducingUnderstand the legal constraints on reducing workplace violenceworkplace violence
  • 13. © 2008 Prentice Hall, Inc. All rights reserved. 16–13 Evacuation PlansEvacuation Plans • Evacuation contingency plans should contain:Evacuation contingency plans should contain:  Methods for early detection of a problem.Methods for early detection of a problem.  Methods for communicating the emergencyMethods for communicating the emergency externally.externally.  Communications plans for initiating an evacuation.Communications plans for initiating an evacuation.  Communications plans for those the employer wantsCommunications plans for those the employer wants to evacuate that provide specific information aboutto evacuate that provide specific information about the emergency, and let them know what action theythe emergency, and let them know what action they should take next.should take next.
  • 14. © 2008 Prentice Hall, Inc. All rights reserved. 16–14 K E Y T E R M S Occupational Safety and Health ActOccupational Safety and Health Act Occupational Safety and Health Administration (OSHA)Occupational Safety and Health Administration (OSHA) occupational illnessoccupational illness citationcitation unsafe conditionsunsafe conditions behavior-based safetybehavior-based safety material safety data sheets (MSDS)material safety data sheets (MSDS) burnoutburnout natural securitynatural security mechanical securitymechanical security organizational securityorganizational security