Elizabeth Nesius Writing Center Coordinator Passaic County Community College <ul><li>The Hybrid Tutoring Experience:  The ...
Colleges too often view online and face-to-face tutoring as completely separate and  even in opposition to each other.   <...
Historical Backdrop <ul><li>In 2007, a Title V Grant was awarded to Passaic County Community College to fund the creation ...
PCCC Writing Center <ul><li>The mission of the PCCC Writing Center is to support students taking writing intensive courses...
College Writing Exam <ul><li>The College Writing Exam (CWE) is a graduation requirement for all PCCC students.  </li></ul>...
Creation of the Hybrid System <ul><li>Face-to-Face tutoring is traditional method </li></ul><ul><li>Online tutoring is bec...
Creation of the Hybrid System <ul><li>Neither system satisfactory to all students </li></ul><ul><li>With the creation of t...
Face-to-Face Tutoring <ul><li>Writing Intensive Courses </li></ul><ul><ul><li>Students receive help with all writing assig...
Face-to-Face Tutoring <ul><li>CWE </li></ul><ul><ul><li>Students preparing for the CWE given chance to practice with topic...
Face-to-Face Tutoring <ul><li>Workshops on a variety of writing topics offered for small groups.  Topics include: </li></u...
Making an Appointment <ul><li>Students make appointments through an online scheduling interface. </li></ul><ul><li>WC Onli...
 
Online Tutoring <ul><li>Online tutoring offered to all PCCC students through eTutoring.org </li></ul><ul><li>Writing Cente...
 
eTutoring.org <ul><li>Online tutoring system made of several consortiums nationwide. </li></ul><ul><ul><li>30+ colleges in...
eTutoring.org <ul><li>Tutors address essays from any of the participating colleges </li></ul><ul><li>Tutors address essays...
 
Face-to-Face vs. Online <ul><li>Benefits: eTutoring </li></ul><ul><li>24/7 access for students  </li></ul><ul><li>Remote a...
Face-to-Face vs. Online <ul><li>Benefits: eTutoring </li></ul><ul><li>Several points of view on a single assignment:  Essa...
The Hybrid System <ul><li>Student writes a draft of essay </li></ul><ul><li>Draft is submitted to eTutoring </li></ul><ul>...
Benefits to Students <ul><li>Assistance with/explanation of tutor comments </li></ul><ul><li>Tutoring sessions are more pr...
Benefits to Students <ul><li>Ability to revise with a tutor present to assist </li></ul><ul><li>Both long term and immedia...
Benefits to Staff <ul><li>Writing Center Administrators </li></ul><ul><li>Ability to track students’ progress through WI c...
Benefits to Instructors <ul><li>By the time the instructor sees the essay, it’s significantly improved .  </li></ul><ul><l...
Looking to the Future <ul><li>Hybrid system started informally in the Fall 2008 semester; result of student need and facul...
PCCC Writing Intensive Courses <ul><li>Introduction to Literature </li></ul><ul><li>Introduction to Psychology </li></ul><...
PCCC Writing Intensive Courses <ul><li>Introduction to Critical Thinking in a Diverse World </li></ul><ul><li>Introduction...
Contact Info <ul><li>Elizabeth Nesius </li></ul><ul><li>[email_address] </li></ul>
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The Hybrid Tutoring Experience

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This presentation will discuss using online tutoring in conjunction with face-to-face tutoring as two halves of a complete tutoring experience. We will look at the PCCC Writing Center’s combination of the use of eTutoring with face-to-face tutoring to help students improve not only individual papers, but also their writing in general.

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The Hybrid Tutoring Experience

  1. 1. Elizabeth Nesius Writing Center Coordinator Passaic County Community College <ul><li>The Hybrid Tutoring Experience: The Path to Better Writers </li></ul>
  2. 2. Colleges too often view online and face-to-face tutoring as completely separate and even in opposition to each other. <ul><li>This presentation will discuss using online tutoring in conjunction with face-to-face tutoring as two halves of a complete tutoring experience. We will look at the PCCC Writing Center’s combination of the use of eTutoring with face-to-face tutoring to help students improve not only individual papers, but also their writing in general . </li></ul>
  3. 3. Historical Backdrop <ul><li>In 2007, a Title V Grant was awarded to Passaic County Community College to fund the creation of a writing intensive program. </li></ul><ul><li>20 interdisciplinary, multi-section writing intensive courses are being developed over 5 years. </li></ul><ul><li>A writing center was created to support these courses. </li></ul>
  4. 4. PCCC Writing Center <ul><li>The mission of the PCCC Writing Center is to support students taking writing intensive courses. </li></ul><ul><li>A secondary function of the Center is to offer tutoring for students preparing to take the College Writing Exam. </li></ul>
  5. 5. College Writing Exam <ul><li>The College Writing Exam (CWE) is a graduation requirement for all PCCC students. </li></ul><ul><li>For the CWE, students are asked to write a five paragraph essay of at least 450 words about a general topic or a topic from their major. </li></ul><ul><li>Students have two hours to compose a coherent, college level essay on one of the two topics. (The topics are not given in advance.) </li></ul>
  6. 6. Creation of the Hybrid System <ul><li>Face-to-Face tutoring is traditional method </li></ul><ul><li>Online tutoring is becoming increasingly popular at many schools </li></ul><ul><li>PCCC used online tutoring to support students in writing before the Writing Center; no face-to-face facility for college level students. </li></ul>
  7. 7. Creation of the Hybrid System <ul><li>Neither system satisfactory to all students </li></ul><ul><li>With the creation of the Writing Intensive program, it became apparent that the best system for the students would be a combination of online and face-to-face tutoring. </li></ul>
  8. 8. Face-to-Face Tutoring <ul><li>Writing Intensive Courses </li></ul><ul><ul><li>Students receive help with all writing assignments </li></ul></ul><ul><ul><li>Help offered at all stages, from prewriting to development to revision </li></ul></ul><ul><ul><li>Students also get help with research, information literacy, and grammar </li></ul></ul>
  9. 9. Face-to-Face Tutoring <ul><li>CWE </li></ul><ul><ul><li>Students preparing for the CWE given chance to practice with topics similar to those on the exam </li></ul></ul><ul><ul><li>Help offered for several stages: prewriting, writing, and proofreading. </li></ul></ul><ul><ul><li>The focus is on creating a passable product in a 2 hour period. </li></ul></ul>
  10. 10. Face-to-Face Tutoring <ul><li>Workshops on a variety of writing topics offered for small groups. Topics include: </li></ul><ul><ul><li>Academic Writing </li></ul></ul><ul><ul><li>Various stages of the writing process </li></ul></ul><ul><ul><li>Research and information literacy </li></ul></ul><ul><ul><li>Grammar topics </li></ul></ul><ul><ul><li>Exam preparation </li></ul></ul>
  11. 11. Making an Appointment <ul><li>Students make appointments through an online scheduling interface. </li></ul><ul><li>WC Online allows students to pick time and date as well as the tutor they would like to meet with </li></ul><ul><li>They can access the schedule from anywhere and make appointments 24/7 </li></ul>
  12. 13. Online Tutoring <ul><li>Online tutoring offered to all PCCC students through eTutoring.org </li></ul><ul><li>Writing Center tutors trained to be etutors as well as face-to-face tutors </li></ul><ul><li>Students in Writing Intensive courses required to use eTutoring at least twice during the course </li></ul>
  13. 15. eTutoring.org <ul><li>Online tutoring system made of several consortiums nationwide. </li></ul><ul><ul><li>30+ colleges in the Northeast Consortium </li></ul></ul><ul><ul><li>Made up of both 2 and 4-year colleges </li></ul></ul><ul><li>Shared resources; each college provides tutors </li></ul><ul><li>Writing tutoring asynchronous: submission and response system </li></ul>
  14. 16. eTutoring.org <ul><li>Tutors address essays from any of the participating colleges </li></ul><ul><li>Tutors address essays on any subject. </li></ul><ul><li>Students may submit any single assignment up to 3 times for comments </li></ul><ul><li>Tutors have specific guidelines on what to address for each draft (1 st , 2 nd , 3 rd ) </li></ul><ul><li>Comments in the form of a 1 page letter at the beginning and embedded comments throughout </li></ul>
  15. 18. Face-to-Face vs. Online <ul><li>Benefits: eTutoring </li></ul><ul><li>24/7 access for students </li></ul><ul><li>Remote access </li></ul><ul><ul><li>Distance and online students </li></ul></ul><ul><ul><li>School closings </li></ul></ul><ul><ul><li>Travel </li></ul></ul><ul><li>Fast turnaround of essays: 24-48 hours </li></ul><ul><li>Good for students uncomfortable working face-to-face </li></ul>Benefits: Face-to-Face <ul><li>One-on-one time with a living person </li></ul><ul><li>Ability to ask questions on the spot </li></ul><ul><li>Students make physical corrections to papers rather than tutors </li></ul><ul><li>Help for people uncomfortable with or don’t have access to computers </li></ul>
  16. 19. Face-to-Face vs. Online <ul><li>Benefits: eTutoring </li></ul><ul><li>Several points of view on a single assignment: Essays submitted for multiple drafts have a different tutor for each draft </li></ul><ul><li>Students directed to websites for additional help: unlimited resources and expertise </li></ul><ul><li>Tutors (to a certain extent) choose essays relates to their areas of expertise </li></ul>Benefits: Face-to-Face <ul><li>Ability to make appointments; students guaranteed a specific time slot </li></ul><ul><li>Students get as much help as desired for assignments </li></ul><ul><li>Students choose tutor they prefer to work with </li></ul>
  17. 20. The Hybrid System <ul><li>Student writes a draft of essay </li></ul><ul><li>Draft is submitted to eTutoring </li></ul><ul><li>Student brings etutor comments to the Writing Center and reviews comments with a tutor </li></ul><ul><li>Student then revises the draft, either in the Writing Center or on his/her own and resubmits to eTutoring. </li></ul><ul><li>The cycle continues…. </li></ul>
  18. 21. Benefits to Students <ul><li>Assistance with/explanation of tutor comments </li></ul><ul><li>Tutoring sessions are more productive (both face-to-face and online) </li></ul><ul><li>eTutoring gives an overview of issues with an essay. Students can then go through the essay with a tutor to find instances of these problems and workshop how to correct them. </li></ul>
  19. 22. Benefits to Students <ul><li>Ability to revise with a tutor present to assist </li></ul><ul><li>Both long term and immediate feedback on revisions </li></ul><ul><li>Ability to rework a draft (with guidance) at least 5 times </li></ul><ul><li>Assurance that tutor suggestions are valid </li></ul><ul><li>On-the-spot technical support for eTutoring problems </li></ul>
  20. 23. Benefits to Staff <ul><li>Writing Center Administrators </li></ul><ul><li>Ability to track students’ progress through WI courses </li></ul><ul><li>WC tutors write reports on each session; hybrid system allows administrators to see reports that include eTutoring </li></ul><ul><li>Writing Center Tutors </li></ul><ul><li>Tutors don’t have to look at an essay “cold” </li></ul><ul><li>Tutor comments born out by etutor comments, and vice versa </li></ul><ul><li>Tutors have structure and guidance for their live sessions based on etutor comments </li></ul>
  21. 24. Benefits to Instructors <ul><li>By the time the instructor sees the essay, it’s significantly improved . </li></ul><ul><li>Instructors can spend less time on grading. </li></ul><ul><ul><li>Papers are easier to read. </li></ul></ul><ul><ul><li>There is less to mark/correct. </li></ul></ul><ul><li>Validation for instructor as his/her comments born out by professional writing tutors </li></ul>
  22. 25. Looking to the Future <ul><li>Hybrid system started informally in the Fall 2008 semester; result of student need and faculty input </li></ul><ul><li>System formalized for this semester in the Writing Center </li></ul><ul><li>The hope is to make it a part of the course requirements for future WI courses </li></ul>
  23. 26. PCCC Writing Intensive Courses <ul><li>Introduction to Literature </li></ul><ul><li>Introduction to Psychology </li></ul><ul><li>Western Civilization I </li></ul><ul><li>Western Civilization II </li></ul>Spring 2009
  24. 27. PCCC Writing Intensive Courses <ul><li>Introduction to Critical Thinking in a Diverse World </li></ul><ul><li>Introduction to Philosophy </li></ul><ul><li>Introduction to Political Science </li></ul><ul><li>Music Appreciation </li></ul>To Be Added in Fall 2009
  25. 28. Contact Info <ul><li>Elizabeth Nesius </li></ul><ul><li>[email_address] </li></ul>
  26. 29. Thank you!

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