New Work Habits For A Radically Changing World

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    New Work Habits For A Radically Changing World - Presentation Transcript

    1. New Work Habits for A Radically Changing World Source: Excerpt from Price Pritchett New Work Habits for A radically changing world Florance Sinniah
    2. Objectives
      • To provide a different perspective of how aggressive the information age and environmental impact has on how we operate and think daily
      • Sharing of 13 ground rules for Job Success in the Information Age
    3. Current environment
      • World economy continue to be uncertain
        • Workforce reduction, spending control, pay cut..
        • Downsize to keep the business going
        • Merger & Acquisition become norm
      • Intense profit margin pressure
      • Competition everywhere
      • Globalization
      • Emerging Market Growth – China, India, Russia, Vietnam
    4. The world has changed Already an estimated 2/3 of US employees work in the services sector, and “knowledge” is becoming our most important “product” By year 2010, no developed country will have more than 1/6 or 1/8 of its workforce in the traditional roles of making and moving goods Careers come and go. Jobs change. This is noting new – it’s just happening far faster than ever before. Report indicate that 1.5million Web pages are added each day, and that the number of Websites is doubling every 8 months Every year more and more people will be self employed There has been more information produced in the last 10 years than during the previous 5000
      • More & more service and knowledge based work
      • New technologies (computers & communication) created intense worldwide competition
      • Career had already quit working like they used to
      • Does no good to complain about what’s happening
      • The world doesn't care about our opinions and feeling
      Shifting of the way organizations operate The world rewards only to those who can catch on to what’s happening & seize the opportunity brought about by the change
    5. Changes always comes bearing gifts…
      • Many priceless opportunities for those who play by the new rules, position ourselves right and take personal responsibilities for our future
    6. Meet the challenge
      • Follow below 13 ground rules for managing your job during radical change
    7. 13 ground rules for managing your job during radical change
      • Become a quick-change artist
      • Commit fully to your job
      • Speed Up
      • Accept ambiguity and uncertainty
      • Behave like you’re in business for yourself
      • Stay in school
      • Hold yourself accountable for outcomes
      • Add value
      • See yourself as a service center
      • Manage your own morale
      • Practice Kaizen
      • Be a fixer, not a finger pointer
      • Alter your expectation
      1 2 3 4 5 6 7 9 8 11 10 13 12
      • Resist to change will be dead-end street
      • Career opportunities come when you align immediately
      • Organizations want people who adapt fast not those who resist
      • Be quick change artist can build your reputation
      • Take personal responsibility for adapting to change
      GR# 1: Become a quick change artist You think you understand the situation, but what you don’t understand is the situation had just changed - Putnam Investments advertisement The facts What it means to You
      • Your organization will keep reshaping , shifting and flexing to fit the rapidly changing world
      • Duties will be constantly realigned
      • Short lived assignments will be common
      • May work for more than on “employer” at a time
    8. 13 ground rules for managing your job during radical change
      • Become a quick-change artist
      • Commit fully to your job
      • Speed Up
      • Accept ambiguity and uncertainty
      • Behave like you’re in business for yourself
      • Stay in school
      • Hold yourself accountable for outcomes
      • Add value
      • See yourself as a service center
      • Manage your own morale
      • Practice Kaizen
      • Be a fixer, not a finger pointer
      • Alter your expectation
      1 2 3 4 5 6 7 9 8 11 10 13 12
      • Career success belongs to the committed, get out of there if you can’t commit
      • Who recommit quickly when change reshapes their work
      • Strong job commitment makes work far more satisfying
      • An excellent antidote for stress
      • Fine cure for the pain of change
      • Bringing out your best potential & more valuable
      GR# 2: Commit fully to your job They’re only putting in a nickel, but they want a dollar song.” - Song Title
      • Your employer will expect more from you
      • Market place is far more demanding these days
      • Your customer expect top notch & speedy service or will take their business to competitors
      • Do more-Faster and better – with less
      • This calls for highly committed people
      The facts What it means to You
    9. 13 ground rules for managing your job during radical change
      • Become a quick-change artist
      • Commit fully to your job
      • Speed Up
      • Accept ambiguity and uncertainty
      • Behave like you’re in business for yourself
      • Stay in school
      • Hold yourself accountable for outcomes
      • Add value
      • See yourself as a service center
      • Manage your own morale
      • Practice Kaizen
      • Be a fixer, not a finger pointer
      • Alter your expectation
      1 2 3 4 5 6 7 9 8 11 10 13 12
      • Organization that are lean, agile and quick to respond have the edge
      • Organization can’t go fast if their employees go slow
      • You need to operate in strong sense of urgency
      • Emphasize action, don’t bog down in endless preparation
      • Learn to fail fast, fix it and race on
      • Seek radical breakthrough
      GR# 3: Speed Up Cable TV required 25years to reach a critical mass of 10million subscribers, but cell phones and VCRs took only 9 years to achieve that level. The worldwide web reached the same plateau in a mere 5 years
      • “ Slow” kills companies
      • Environment drives the decision to decentralize, to delegate power
      • Organization must eliminate excess baggage, abandon bureaucratic practice
      • This is raw survival instincts at work. Organization must accelerate or they will die
      The facts What it means to You
    10. 13 ground rules for managing your job during radical change
      • Become a quick-change artist
      • Commit fully to your job
      • Speed Up
      • Accept ambiguity and uncertainty
      • Behave like you’re in business for yourself
      • Stay in school
      • Hold yourself accountable for outcomes
      • Add value
      • See yourself as a service center
      • Manage your own morale
      • Practice Kaizen
      • Be a fixer, not a finger pointer
      • Alter your expectation
      1 2 3 4 5 6 7 9 8 11 10 13 12
      • Learn to create role clarity for yourself.
      • Take personal responsibility for figuring out the top priorities
      • Don’t wait for someone to frame out your duties
      • Chase down information you need
      • Show initiatives
      • Learn to loosen up
      • Accept the fact that your work life is going to be fuzzy around the edges
      GR# 4: Accept ambiguity and uncertainty “ It’s like driving at night in the fog. You can only see as far as your headlights, but you can make the whole trip that way” - E.L. Doctorow
      • You are faced with new expectations, shifting priorities, and different reporting relationships
      • There are more questions than answers
      • Role may be vague, assignment altered constantly,
      • Work roles out of focus most of the time
      The facts What it means to You
    11. 13 ground rules for managing your job during radical change
      • Become a quick-change artist
      • Commit fully to your job
      • Speed Up
      • Accept ambiguity and uncertainty
      • Behave like you’re in business for yourself
      • Stay in school
      • Hold yourself accountable for outcomes
      • Add value
      • See yourself as a service center
      • Manage your own morale
      • Practice Kaizen
      • Be a fixer, not a finger pointer
      • Alter your expectation
      1 2 3 4 5 6 7 9 8 11 10 13 12
      • Assume more personal responsibility for the success for the entire enterprise
      • You need a sense of managing the whole
      • Think how you (personally) can help cut costs, serve customer better, improve productivity, and innovate
      • How you can add directly to the financial health of the organization
      • Think yourself as “Self Employed”, you are on your own, you have to “build your business”
      GR# 5: Behave like you’re in business for yourself “ We are all in this alone” - Lily Tomlin
      • Organizations are breaking into bits and getting flatter
      • Organization become more entrepreneurial. They want decision to be made by people closest to the customer to move faster.
      • You are seeing more self-directed teams
      • More power, information, and responsibility flow through you
      The facts What it means to You
    12. 13 ground rules for managing your job during radical change
      • Become a quick-change artist
      • Commit fully to your job
      • Speed Up
      • Accept ambiguity and uncertainty
      • Behave like you’re in business for yourself
      • Stay in school
      • Hold yourself accountable for outcomes
      • Add value
      • See yourself as a service center
      • Manage your own morale
      • Practice Kaizen
      • Be a fixer, not a finger pointer
      • Alter your expectation
      1 2 3 4 5 6 7 9 8 11 10 13 12
      • Lifelong learning is the only way to remain competitive in the job market
      • Your future employability depends on you to stay abreast of what’s happening in your field
      • Read, attend workshops and seminars, take courses, Volunteer for understudy, accept lateral moves that will broaden you, ask for learning opportunities
      • Be sure to develop transferable skills to give “portability” to your career
      • The more you know how to do, and the better you do it, the more valuable you become
      GR# 6: Stay in school “ Mankind’s knowledge base is now doubling in a period of less than 2years” - Peter Cochrane Tips for Time Travelers
      • It doesn’t take long for skills and knowledge to get outdated in fast-changing world
      • Technological advances and flood of new information make it hard to keep up with what’s going on
      • Some careers don’t even get a chance to change, they simply disappear
      The facts What it means to You
    13. 13 ground rules for managing your job during radical change
      • Become a quick-change artist
      • Commit fully to your job
      • Speed Up
      • Accept ambiguity and uncertainty
      • Behave like you’re in business for yourself
      • Stay in school
      • Hold yourself accountable for outcomes
      • Add value
      • See yourself as a service center
      • Manage your own morale
      • Practice Kaizen
      • Be a fixer, not a finger pointer
      • Alter your expectation
      1 2 3 4 5 6 7 9 8 11 10 13 12
      • Think broadly
      • Consider the big picture
      • Learn to work across departmental boundaries
      • Combine your efforts seamlessly with others to achieve same end results
      • Eliminate unnecessary steps
      • Do your part, drive organization directly toward the outcomes that count the most
      GR# 7: Hold yourself accountable for outcomes “ Somebody has to do something, and it’s just incredibly pathetic that is has to be us” -Jerry Garcia of The Grateful Dead
      • Responsibility, power, and authority are being pushed down to the lowest levels. For this to work, you have to stand accountable to results
      • Your worth will be measured by your work group’s collective results
      The facts What it means to You
    14. 13 ground rules for managing your job during radical change
      • Become a quick-change artist
      • Commit fully to your job
      • Speed Up
      • Accept ambiguity and uncertainty
      • Behave like you’re in business for yourself
      • Stay in school
      • Hold yourself accountable for outcomes
      • Add value
      • See yourself as a service center
      • Manage your own morale
      • Practice Kaizen
      • Be a fixer, not a finger pointer
      • Alter your expectation
      1 2 3 4 5 6 7 9 8 11 10 13 12
      • Prove your worth to the organization
      • Make a difference
      • Add enough value so everyone can see that something very important would be missing if you left
      GR# 8: Add value “ The factory of the future will have only two employees, a man and a dog. The man will be there to feed the dog. The dog will be there to keep the man from touching the equipment.” - Warren Bennis Author and Distinguished Professor of Business Administration, University of Southern California
      • It’s your “contribution” that counts, not the hours (or years) you put in. Or how busy you are
      • The experience that your have may not worth today because the world is changing so rapidly
      • You will be paid for performance, your value add rather than your tenure, good intentions or activity level
      The facts What it means to You
    15. 13 ground rules for managing your job during radical change
      • Become a quick-change artist
      • Commit fully to your job
      • Speed Up
      • Accept ambiguity and uncertainty
      • Behave like you’re in business for yourself
      • Stay in school
      • Hold yourself accountable for outcomes
      • Add value
      • See yourself as a service center
      • Manage your own morale
      • Practice Kaizen
      • Be a fixer, not a finger pointer
      • Alter your expectation
      1 2 3 4 5 6 7 9 8 11 10 13 12
      • You must get close- intimately close-to your customers
      • Seek regular, direct contact with your customers
      • Build strong relationship
      • Deliver the highest quality service possible
      • Anticipate their needs, and develop a reputation for responsiveness
      GR# 9: See yourself as service center “ They laughed at Joan of Arc, but she went right ahead and built it” - Gracie Allen
      • Your job security depends on how valuable you are to your “customer”
      • There are both internal and external customers
      • We always take our customers for granted
      • Your customer will replace you with a better service provider if you are not competitive
      • The more you allow your service to go soft, the greater the odds you could end up in downsizing statistics
      The facts What it means to You
    16. 13 ground rules for managing your job during radical change
      • Become a quick-change artist
      • Commit fully to your job
      • Speed Up
      • Accept ambiguity and uncertainty
      • Behave like you’re in business for yourself
      • Stay in school
      • Hold yourself accountable for outcomes
      • Add value
      • See yourself as a service center
      • Manage your own morale
      • Practice Kaizen
      • Be a fixer, not a finger pointer
      • Alter your expectation
      1 2 3 4 5 6 7 9 8 11 10 13 12
      • Don’t let low morale drain away precious energy, destroy your self-confidence, or damage your attractiveness as a job candidate
      • Take charge of your moods
      • Show resilience – bounce back on your own
      GR# 10: Manage your own morale “ If a cat spoke, it would say things like ‘ Hey, I don’t see the problem here’” - Roy Blount, Jr
      • Saddling someone else to keep you contented and upbeat at work is a slick move
      • Higher management can end up having to do things that are hard for people to accept.
      • This doesn’t mean that whoever is in charge should carry the burden of responsibility to pump you back up
      • If you expect someone to take care of your morale, you dis-empower yourself, you will end up hurting longer than necessary
      The facts What it means to You
    17. 13 ground rules for managing your job during radical change
      • Become a quick-change artist
      • Commit fully to your job
      • Speed Up
      • Accept ambiguity and uncertainty
      • Behave like you’re in business for yourself
      • Stay in school
      • Hold yourself accountable for outcomes
      • Add value
      • See yourself as a service center
      • Manage your own morale
      • Practice Kaizen
      • Be a fixer, not a finger pointer
      • Alter your expectation
      1 2 3 4 5 6 7 9 8 11 10 13 12
      • You should upgrade your job performance
      • Your productivity, response time, quality, cost control, and customer service should all show steady gain
      • Your skills should be in a state of constant renewal
      • If you’ve passionately practiced kaizen, you’ll have built your competency level. Your track record will help sell you
      GR# 11: Practice Kaizen “ Good quality is a stupid idea. The only thing that counts is your quality getting better at a more rapid rate than your principal competitors. It’s real simple. If we’re not getting more, better, faster than they are, then we are getting less better or more worse.” - Tom Peters
      • Organization can’t improve unless its people do
      • Kaizen keep you reaching, stretching to outdo yesterday
      • Major innovations will occur if every employee constantly keeps an eye out for improvements
      • Without Kaizen, you’ll both be “out of business”
      The facts What it means to You
    18. 13 ground rules for managing your job during radical change
      • Become a quick-change artist
      • Commit fully to your job
      • Speed Up
      • Accept ambiguity and uncertainty
      • Behave like you’re in business for yourself
      • Stay in school
      • Hold yourself accountable for outcomes
      • Add value
      • See yourself as a service center
      • Manage your own morale
      • Practice Kaizen
      • Be a fixer, not a finger pointer
      • Alter your expectation
      1 2 3 4 5 6 7 9 8 11 10 13 12
      • Take personal responsibilities
      • Assume ownership of problems
      • Let the solutions start with you
      GR# 12: Be a fixer, not a finger-pointer “ We have only one person to blame, and that’s each other.” - Barry Beck New York Ranger
      • Problems are the natural offspring of change, so you will see plenty of them in the years to come
      • Organizations need people who can take care of problems, not point them out
      • We wasted time and energy to criticize and complain
      The facts What it means to You
    19. 13 ground rules for managing your job during radical change
      • Become a quick-change artist
      • Commit fully to your job
      • Speed Up
      • Accept ambiguity and uncertainty
      • Behave like you’re in business for yourself
      • Stay in school
      • Hold yourself accountable for outcomes
      • Add value
      • See yourself as a service center
      • Manage your own morale
      • Practice Kaizen
      • Be a fixer, not a finger pointer
      • Alter your expectation
      1 2 3 4 5 6 7 9 8 11 10 13 12
      • Reframe your relationship with the organization
      • Don’t assume you are automatically “entitled” to pay increases, promotions
      • What you can do is to constantly upgrade your skills, stay flexible and never think that your employer is supposed to protect your future
      • Take personal responsibility for your career
      GR# 13: Alter your expectation “ It’s a question of whether we’re going to go forward into the future, or past to the back” - Vice President Dan Quayle
      • Organization can’t stop the world from changing. The best they can do is adapt.
      • High velocity change has eliminated the need for many jobs.
      • Because of new technology and global competition, organization are being reshaped and work is being done differently
      • The marketplace is merciless
      The facts What it means to You
    20. Lastly,
      • Embrace change
      • and
      • Develop the work habits you need
      • for job success in the Information
      • Age
    21. Refer to below book for more details
      • The Employee Handbook of
      • New Work Habits
      • For A Radically Changing World
      • 13 Ground Rules for Job Success
      • In the Information Age
      • Price Pritchett

    + enavarroenavarro, 3 months ago

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    Good ground rules for professional success.

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