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New Work Habits For A Radically Changing World

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Good ground rules for professional success. …

Good ground rules for professional success.

Thanks Florance and Price

Published in: Career

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  • 1. New Work Habits for A Radically Changing World Source: Excerpt from Price Pritchett New Work Habits for A radically changing world Florance Sinniah
  • 2. Objectives
    • To provide a different perspective of how aggressive the information age and environmental impact has on how we operate and think daily
    • Sharing of 13 ground rules for Job Success in the Information Age
  • 3. Current environment
    • World economy continue to be uncertain
      • Workforce reduction, spending control, pay cut..
      • Downsize to keep the business going
      • Merger & Acquisition become norm
    • Intense profit margin pressure
    • Competition everywhere
    • Globalization
    • Emerging Market Growth – China, India, Russia, Vietnam
  • 4. The world has changed Already an estimated 2/3 of US employees work in the services sector, and “knowledge” is becoming our most important “product” By year 2010, no developed country will have more than 1/6 or 1/8 of its workforce in the traditional roles of making and moving goods Careers come and go. Jobs change. This is noting new – it’s just happening far faster than ever before. Report indicate that 1.5million Web pages are added each day, and that the number of Websites is doubling every 8 months Every year more and more people will be self employed There has been more information produced in the last 10 years than during the previous 5000
  • 5.
    • More & more service and knowledge based work
    • New technologies (computers & communication) created intense worldwide competition
    • Career had already quit working like they used to
    • Does no good to complain about what’s happening
    • The world doesn't care about our opinions and feeling
    Shifting of the way organizations operate The world rewards only to those who can catch on to what’s happening & seize the opportunity brought about by the change
  • 6. Changes always comes bearing gifts…
    • Many priceless opportunities for those who play by the new rules, position ourselves right and take personal responsibilities for our future
  • 7. Meet the challenge
    • Follow below 13 ground rules for managing your job during radical change
  • 8. 13 ground rules for managing your job during radical change
    • Become a quick-change artist
    • Commit fully to your job
    • Speed Up
    • Accept ambiguity and uncertainty
    • Behave like you’re in business for yourself
    • Stay in school
    • Hold yourself accountable for outcomes
    • Add value
    • See yourself as a service center
    • Manage your own morale
    • Practice Kaizen
    • Be a fixer, not a finger pointer
    • Alter your expectation
    1 2 3 4 5 6 7 9 8 11 10 13 12
  • 9.
    • Resist to change will be dead-end street
    • Career opportunities come when you align immediately
    • Organizations want people who adapt fast not those who resist
    • Be quick change artist can build your reputation
    • Take personal responsibility for adapting to change
    GR# 1: Become a quick change artist You think you understand the situation, but what you don’t understand is the situation had just changed - Putnam Investments advertisement The facts What it means to You
    • Your organization will keep reshaping , shifting and flexing to fit the rapidly changing world
    • Duties will be constantly realigned
    • Short lived assignments will be common
    • May work for more than on “employer” at a time
  • 10. 13 ground rules for managing your job during radical change
    • Become a quick-change artist
    • Commit fully to your job
    • Speed Up
    • Accept ambiguity and uncertainty
    • Behave like you’re in business for yourself
    • Stay in school
    • Hold yourself accountable for outcomes
    • Add value
    • See yourself as a service center
    • Manage your own morale
    • Practice Kaizen
    • Be a fixer, not a finger pointer
    • Alter your expectation
    1 2 3 4 5 6 7 9 8 11 10 13 12
  • 11.
    • Career success belongs to the committed, get out of there if you can’t commit
    • Who recommit quickly when change reshapes their work
    • Strong job commitment makes work far more satisfying
    • An excellent antidote for stress
    • Fine cure for the pain of change
    • Bringing out your best potential & more valuable
    GR# 2: Commit fully to your job They’re only putting in a nickel, but they want a dollar song.” - Song Title
    • Your employer will expect more from you
    • Market place is far more demanding these days
    • Your customer expect top notch & speedy service or will take their business to competitors
    • Do more-Faster and better – with less
    • This calls for highly committed people
    The facts What it means to You
  • 12. 13 ground rules for managing your job during radical change
    • Become a quick-change artist
    • Commit fully to your job
    • Speed Up
    • Accept ambiguity and uncertainty
    • Behave like you’re in business for yourself
    • Stay in school
    • Hold yourself accountable for outcomes
    • Add value
    • See yourself as a service center
    • Manage your own morale
    • Practice Kaizen
    • Be a fixer, not a finger pointer
    • Alter your expectation
    1 2 3 4 5 6 7 9 8 11 10 13 12
  • 13.
    • Organization that are lean, agile and quick to respond have the edge
    • Organization can’t go fast if their employees go slow
    • You need to operate in strong sense of urgency
    • Emphasize action, don’t bog down in endless preparation
    • Learn to fail fast, fix it and race on
    • Seek radical breakthrough
    GR# 3: Speed Up Cable TV required 25years to reach a critical mass of 10million subscribers, but cell phones and VCRs took only 9 years to achieve that level. The worldwide web reached the same plateau in a mere 5 years
    • “ Slow” kills companies
    • Environment drives the decision to decentralize, to delegate power
    • Organization must eliminate excess baggage, abandon bureaucratic practice
    • This is raw survival instincts at work. Organization must accelerate or they will die
    The facts What it means to You
  • 14. 13 ground rules for managing your job during radical change
    • Become a quick-change artist
    • Commit fully to your job
    • Speed Up
    • Accept ambiguity and uncertainty
    • Behave like you’re in business for yourself
    • Stay in school
    • Hold yourself accountable for outcomes
    • Add value
    • See yourself as a service center
    • Manage your own morale
    • Practice Kaizen
    • Be a fixer, not a finger pointer
    • Alter your expectation
    1 2 3 4 5 6 7 9 8 11 10 13 12
  • 15.
    • Learn to create role clarity for yourself.
    • Take personal responsibility for figuring out the top priorities
    • Don’t wait for someone to frame out your duties
    • Chase down information you need
    • Show initiatives
    • Learn to loosen up
    • Accept the fact that your work life is going to be fuzzy around the edges
    GR# 4: Accept ambiguity and uncertainty “ It’s like driving at night in the fog. You can only see as far as your headlights, but you can make the whole trip that way” - E.L. Doctorow
    • You are faced with new expectations, shifting priorities, and different reporting relationships
    • There are more questions than answers
    • Role may be vague, assignment altered constantly,
    • Work roles out of focus most of the time
    The facts What it means to You
  • 16. 13 ground rules for managing your job during radical change
    • Become a quick-change artist
    • Commit fully to your job
    • Speed Up
    • Accept ambiguity and uncertainty
    • Behave like you’re in business for yourself
    • Stay in school
    • Hold yourself accountable for outcomes
    • Add value
    • See yourself as a service center
    • Manage your own morale
    • Practice Kaizen
    • Be a fixer, not a finger pointer
    • Alter your expectation
    1 2 3 4 5 6 7 9 8 11 10 13 12
  • 17.
    • Assume more personal responsibility for the success for the entire enterprise
    • You need a sense of managing the whole
    • Think how you (personally) can help cut costs, serve customer better, improve productivity, and innovate
    • How you can add directly to the financial health of the organization
    • Think yourself as “Self Employed”, you are on your own, you have to “build your business”
    GR# 5: Behave like you’re in business for yourself “ We are all in this alone” - Lily Tomlin
    • Organizations are breaking into bits and getting flatter
    • Organization become more entrepreneurial. They want decision to be made by people closest to the customer to move faster.
    • You are seeing more self-directed teams
    • More power, information, and responsibility flow through you
    The facts What it means to You
  • 18. 13 ground rules for managing your job during radical change
    • Become a quick-change artist
    • Commit fully to your job
    • Speed Up
    • Accept ambiguity and uncertainty
    • Behave like you’re in business for yourself
    • Stay in school
    • Hold yourself accountable for outcomes
    • Add value
    • See yourself as a service center
    • Manage your own morale
    • Practice Kaizen
    • Be a fixer, not a finger pointer
    • Alter your expectation
    1 2 3 4 5 6 7 9 8 11 10 13 12
  • 19.
    • Lifelong learning is the only way to remain competitive in the job market
    • Your future employability depends on you to stay abreast of what’s happening in your field
    • Read, attend workshops and seminars, take courses, Volunteer for understudy, accept lateral moves that will broaden you, ask for learning opportunities
    • Be sure to develop transferable skills to give “portability” to your career
    • The more you know how to do, and the better you do it, the more valuable you become
    GR# 6: Stay in school “ Mankind’s knowledge base is now doubling in a period of less than 2years” - Peter Cochrane Tips for Time Travelers
    • It doesn’t take long for skills and knowledge to get outdated in fast-changing world
    • Technological advances and flood of new information make it hard to keep up with what’s going on
    • Some careers don’t even get a chance to change, they simply disappear
    The facts What it means to You
  • 20. 13 ground rules for managing your job during radical change
    • Become a quick-change artist
    • Commit fully to your job
    • Speed Up
    • Accept ambiguity and uncertainty
    • Behave like you’re in business for yourself
    • Stay in school
    • Hold yourself accountable for outcomes
    • Add value
    • See yourself as a service center
    • Manage your own morale
    • Practice Kaizen
    • Be a fixer, not a finger pointer
    • Alter your expectation
    1 2 3 4 5 6 7 9 8 11 10 13 12
  • 21.
    • Think broadly
    • Consider the big picture
    • Learn to work across departmental boundaries
    • Combine your efforts seamlessly with others to achieve same end results
    • Eliminate unnecessary steps
    • Do your part, drive organization directly toward the outcomes that count the most
    GR# 7: Hold yourself accountable for outcomes “ Somebody has to do something, and it’s just incredibly pathetic that is has to be us” -Jerry Garcia of The Grateful Dead
    • Responsibility, power, and authority are being pushed down to the lowest levels. For this to work, you have to stand accountable to results
    • Your worth will be measured by your work group’s collective results
    The facts What it means to You
  • 22. 13 ground rules for managing your job during radical change
    • Become a quick-change artist
    • Commit fully to your job
    • Speed Up
    • Accept ambiguity and uncertainty
    • Behave like you’re in business for yourself
    • Stay in school
    • Hold yourself accountable for outcomes
    • Add value
    • See yourself as a service center
    • Manage your own morale
    • Practice Kaizen
    • Be a fixer, not a finger pointer
    • Alter your expectation
    1 2 3 4 5 6 7 9 8 11 10 13 12
  • 23.
    • Prove your worth to the organization
    • Make a difference
    • Add enough value so everyone can see that something very important would be missing if you left
    GR# 8: Add value “ The factory of the future will have only two employees, a man and a dog. The man will be there to feed the dog. The dog will be there to keep the man from touching the equipment.” - Warren Bennis Author and Distinguished Professor of Business Administration, University of Southern California
    • It’s your “contribution” that counts, not the hours (or years) you put in. Or how busy you are
    • The experience that your have may not worth today because the world is changing so rapidly
    • You will be paid for performance, your value add rather than your tenure, good intentions or activity level
    The facts What it means to You
  • 24. 13 ground rules for managing your job during radical change
    • Become a quick-change artist
    • Commit fully to your job
    • Speed Up
    • Accept ambiguity and uncertainty
    • Behave like you’re in business for yourself
    • Stay in school
    • Hold yourself accountable for outcomes
    • Add value
    • See yourself as a service center
    • Manage your own morale
    • Practice Kaizen
    • Be a fixer, not a finger pointer
    • Alter your expectation
    1 2 3 4 5 6 7 9 8 11 10 13 12
  • 25.
    • You must get close- intimately close-to your customers
    • Seek regular, direct contact with your customers
    • Build strong relationship
    • Deliver the highest quality service possible
    • Anticipate their needs, and develop a reputation for responsiveness
    GR# 9: See yourself as service center “ They laughed at Joan of Arc, but she went right ahead and built it” - Gracie Allen
    • Your job security depends on how valuable you are to your “customer”
    • There are both internal and external customers
    • We always take our customers for granted
    • Your customer will replace you with a better service provider if you are not competitive
    • The more you allow your service to go soft, the greater the odds you could end up in downsizing statistics
    The facts What it means to You
  • 26. 13 ground rules for managing your job during radical change
    • Become a quick-change artist
    • Commit fully to your job
    • Speed Up
    • Accept ambiguity and uncertainty
    • Behave like you’re in business for yourself
    • Stay in school
    • Hold yourself accountable for outcomes
    • Add value
    • See yourself as a service center
    • Manage your own morale
    • Practice Kaizen
    • Be a fixer, not a finger pointer
    • Alter your expectation
    1 2 3 4 5 6 7 9 8 11 10 13 12
  • 27.
    • Don’t let low morale drain away precious energy, destroy your self-confidence, or damage your attractiveness as a job candidate
    • Take charge of your moods
    • Show resilience – bounce back on your own
    GR# 10: Manage your own morale “ If a cat spoke, it would say things like ‘ Hey, I don’t see the problem here’” - Roy Blount, Jr
    • Saddling someone else to keep you contented and upbeat at work is a slick move
    • Higher management can end up having to do things that are hard for people to accept.
    • This doesn’t mean that whoever is in charge should carry the burden of responsibility to pump you back up
    • If you expect someone to take care of your morale, you dis-empower yourself, you will end up hurting longer than necessary
    The facts What it means to You
  • 28. 13 ground rules for managing your job during radical change
    • Become a quick-change artist
    • Commit fully to your job
    • Speed Up
    • Accept ambiguity and uncertainty
    • Behave like you’re in business for yourself
    • Stay in school
    • Hold yourself accountable for outcomes
    • Add value
    • See yourself as a service center
    • Manage your own morale
    • Practice Kaizen
    • Be a fixer, not a finger pointer
    • Alter your expectation
    1 2 3 4 5 6 7 9 8 11 10 13 12
  • 29.
    • You should upgrade your job performance
    • Your productivity, response time, quality, cost control, and customer service should all show steady gain
    • Your skills should be in a state of constant renewal
    • If you’ve passionately practiced kaizen, you’ll have built your competency level. Your track record will help sell you
    GR# 11: Practice Kaizen “ Good quality is a stupid idea. The only thing that counts is your quality getting better at a more rapid rate than your principal competitors. It’s real simple. If we’re not getting more, better, faster than they are, then we are getting less better or more worse.” - Tom Peters
    • Organization can’t improve unless its people do
    • Kaizen keep you reaching, stretching to outdo yesterday
    • Major innovations will occur if every employee constantly keeps an eye out for improvements
    • Without Kaizen, you’ll both be “out of business”
    The facts What it means to You
  • 30. 13 ground rules for managing your job during radical change
    • Become a quick-change artist
    • Commit fully to your job
    • Speed Up
    • Accept ambiguity and uncertainty
    • Behave like you’re in business for yourself
    • Stay in school
    • Hold yourself accountable for outcomes
    • Add value
    • See yourself as a service center
    • Manage your own morale
    • Practice Kaizen
    • Be a fixer, not a finger pointer
    • Alter your expectation
    1 2 3 4 5 6 7 9 8 11 10 13 12
  • 31.
    • Take personal responsibilities
    • Assume ownership of problems
    • Let the solutions start with you
    GR# 12: Be a fixer, not a finger-pointer “ We have only one person to blame, and that’s each other.” - Barry Beck New York Ranger
    • Problems are the natural offspring of change, so you will see plenty of them in the years to come
    • Organizations need people who can take care of problems, not point them out
    • We wasted time and energy to criticize and complain
    The facts What it means to You
  • 32. 13 ground rules for managing your job during radical change
    • Become a quick-change artist
    • Commit fully to your job
    • Speed Up
    • Accept ambiguity and uncertainty
    • Behave like you’re in business for yourself
    • Stay in school
    • Hold yourself accountable for outcomes
    • Add value
    • See yourself as a service center
    • Manage your own morale
    • Practice Kaizen
    • Be a fixer, not a finger pointer
    • Alter your expectation
    1 2 3 4 5 6 7 9 8 11 10 13 12
  • 33.
    • Reframe your relationship with the organization
    • Don’t assume you are automatically “entitled” to pay increases, promotions
    • What you can do is to constantly upgrade your skills, stay flexible and never think that your employer is supposed to protect your future
    • Take personal responsibility for your career
    GR# 13: Alter your expectation “ It’s a question of whether we’re going to go forward into the future, or past to the back” - Vice President Dan Quayle
    • Organization can’t stop the world from changing. The best they can do is adapt.
    • High velocity change has eliminated the need for many jobs.
    • Because of new technology and global competition, organization are being reshaped and work is being done differently
    • The marketplace is merciless
    The facts What it means to You
  • 34. Lastly,
    • Embrace change
    • and
    • Develop the work habits you need
    • for job success in the Information
    • Age
  • 35. Refer to below book for more details
    • The Employee Handbook of
    • New Work Habits
    • For A Radically Changing World
    • 13 Ground Rules for Job Success
    • In the Information Age
    • Price Pritchett