Let Your Voice Be Heard: May Survey Results
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Let Your Voice Be Heard: May Survey Results

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This is the Brailsford & Dunlavey presentation at the campus forums on the results of the survey.

This is the Brailsford & Dunlavey presentation at the campus forums on the results of the survey.

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Let Your Voice Be Heard: May Survey Results Presentation Transcript

  • 1. EMU & SRC Campus Consultation Process Presentation May 3 - 4, 2010
  • 2. AGENDA  Process  Focus Groups  Survey Results  Demand Programming  Summary of Findings  Next Steps  Q&A
  • 3. PROCESS  Assess Needs of EMU & SRC Within Oregon 2020 Vision  Broad Outreach to Campus Community During 2010  Conceptualize Solutions for Improvements – Qualitative & Quantitative Analyses – Listen, Analyze, Report, Repeat  More Information Gathering this Fall  Final Recommendations December 2010
  • 4. FOCUS GROUPS  Approximately 100 Participants in Focus Groups Held Feb.15th – 17th, 2010  Academics, Legacy, Environment, and Diversity Draw Students and Employees to UO  Experience Met Most Expectations  EMU has Great Location Central to Campus, but it is Not Always Inviting, and Difficult to Navigate  Many Opportunities to Improve:  Lounges / Spaces to Study and Socialize  Expanded Food Options with Local / Sustainable Focus  Activity Spaces (Indoor & Outdoor)  Late-Night Activities  Participants Wanted an Active, Vibrant Campus “Living Room”
  • 5. FOCUS GROUPS  SRC is Heavily Utilized by Students, and Employees Would Like Great Access As Well  Facility is Often Overcrowded and Impacted by General Users and Instructional Courses.  Several Way Finding Issues Discussed  Areas to Improve:  More Activity Space Overall  Specialized Group Fitness Spaces  Social Amenities (Juice Bar, Lounge, Spa)  More Accessible (Physically and Aesthetically) Facilities and Equipment  Expanded Outdoor Programs and Spaces
  • 6. SURVEY RESULTS  Needs Assessment Survey  Emailed to Every Student, Staff, and Faculty Member  6,700 Surveys Were Started  5,706 Completed Surveys  4,553 Students (20.5% Participation)  1,153 Employees (25.5% Participation)  +/- 1.5% Margin of Error for Student Sample  +/- 2.9% Margin of Error for Employee Sample
  • 7. SURVEY ANALYSIS Demographics - Students Q. 178 What is your age? Q. 178 What is your age? (All respondents, n= 4,538) 60% (All respondents, n= 4,538) 60% 52% 50% 52% 50% 40% 40% 30% 26% 30% 26% 20% 13% 20% 10% 13% 7% 10% 0% 7% 1% 1% 0% 0% 0% 1% 1% 0% 0% Under 18 18-19 20 to 24 25 to 29 30 to 39 40 to 49 50 to 59 60 or Under 18 18-19 20 to 24 25 to 29 30 to 39 40 to 49 50 to 59 older 60 or older B&D Survey University B&D Survey University
  • 8. SURVEY ANALYSIS Erb Memorial Union - Students Q. 16 How often do you typically visit the Erb Memorial Q. 16 How often do you typically visit the Erb Memorial Union? Union? (All respondents, n= 5,010) (All respondents, n= 5,010) 40% 34% 40% 35% 34% 35% 30% 26% 30% 25% 26% 19% 25% 20% 19% 16% 20% 15% 16% 15% 10% 5% 10% 5% 5% 5% 0% 0% Never Less than once Once per week 2 - 4 times per 5 or more Never Less than once Once per week 2 - 4 week per per week times 5 or more times per per week week times per week week
  • 9. SURVEY ANALYSIS Erb Memorial Union - Students Q. 18 How long do you typically use the Erb Memorial Q. 18 How long Union when you use the Erb Memorial do you typically visit? Union when you visit? (All respondents, n= 4,760) 40% (All respondents, n= 4,760) 34% 35% 40% 34% 30% 35% 25% 25% 30% 25% 20% 25% 13% 13% 15% 20% 8% 10% 13% 13% 7% 15% 8% 5% 10% 7% 0% 5% 0% Less than 5 5 - 30 30 minutes - About 1 1 - 2 hours More than 2 minutes Less than 5 minutes 5 - 30 30 1 hour - minutes hour About 1 hours 1 - 2 hours More than 2 (just pass minutes minutes 1 hour hour hours through) (just pass through)
  • 10. SURVEY ANALYSIS Erb Memorial Union Main reason to visit the EMU Students Employees To Get Something to Eat (69%) To Attend a Meeting (76%) To Study (41%) To Get Something to Eat (74%) To Go to the Post Office (40%) To Go to the Post Office (64%) To Meet Friends (38%) To Attend an Event (45%) To Attend a Meeting (31%) To Meet a Colleague (27%) To Attend an Event (30%) To Go to the UO Ticket Office (23%) To Go to the Computer Lab (24%) To Go to the Copy Center (16%) To Go to the UO Ticket Office (23%) Other (11%) To Relax and Hang Out (22%) To Relax and Hang Out (9%) To Use the Craft Center (10%) To Use the Craft Center (9%)
  • 11. SURVEY ANALYSIS Erb Memorial Union - Students Q. 21 Please indicate the reasons you do not visit the Erb Memorial Q. 21 Please indicate the reasons you do not visit the Erb Memorial Union more often: (Check all that apply) Union more often: (Check all that apply) (All respondents, n= 1,509) (All respondents, n= 1,509) Friends do not visit the Erb Memorial Union 39% Friends do not visit the Erb Memorial Union 39% Not aware of programs and activities offered 32% Not aware of programs and activities offered 32% Building is difficult to navigate/hard to find spaces 31% Building is difficult to navigate/hard to find spaces 31% None of the Erb Memorial Union's … 27% None of the Erb Memorial Union's … 27% Lack of convenient parking 23% Lack of convenient parking 23% Lack of comfortable places to relax 22% Lack of comfortable places to relax 22% Building is too crowded 22% Building is too crowded 22% Location is not convenient 20% Location is not convenient 20% There is nothing fun to do at the Erb Memorial … 18% There is nothing fun to do at the Erb Memorial … 18% Lack of variety and quality of services 17% Lack of variety and quality of services 17% 0% 5% 10% 15% 20% 25% 30% 35% 40% 0% 5% 10% 15% 20% 25% 30% 35% 40%
  • 12. SURVEY ANALYSIS Erb Memorial Union Most Desired Future Programs and Services Students Employees Student Services Suite (44%) Art Gallery (47%) Computing Center (43%) Information Center (36%) Student Organization Offices (32%) Arts/Crafts Area (33%) Arts/Crafts Area (29%) Parking Services Office (30%) Art Gallery (27%) Other (26%) Email Kiosks (20%) Visitors Center (22%) Information Center (19%) Email Kiosks (14%) Parking Services Office (12%) Other (8%) Visitors Center (6%)
  • 13. SURVEY ANALYSIS Erb Memorial Union Most Desired Future Retail Students Employees ATM Machines (46%) Post Office (57%) Coffee House (42%) Coffee House (44%) Post Office (38%) ATM Machines (41%) Pub (35%) Bookstore (37%) Bookstore (34%) Pub (25%) Convenience/Food Store (23%) Bank/Credit Union (19%) Copy/Printing Center (16%) Card/Gift Shop (17%) Bank/Credit Union (15%) Convenience/Food Store (14%) Computer/Technology Store (11%) Upscale Restaurant (12%) Upscale Restaurant (9%) Copy/Printing Center (7%)
  • 14. SURVEY ANALYSIS Erb Memorial Union - Students Q. 61 What types of social/entertainment spaces would you utilize Q. 61 What types ofnew Erb Memorial Union? (Check top 3) utilize the most in a social/entertainment spaces would you the most in a(All respondents, n= 4,720) (Check top 3) new Erb Memorial Union? (All respondents, n= 4,720) Movie theater/performance hall 47% Movie theater/performance hall Shaded patios and outdoor seating area 45%47% Shaded patios and outdoor seatingalley Bowling area 39% 45% Bowling alley Live entertainment area 29% 39% Live entertainment club Nightclub/dance area 22% 29% Nightclub/dance club Outdoor water features 18% 22% Outdoor water features Large screen TV lounge 18% 17% Outdoor performancelounge Large screen TV space 17% 17% Outdoor performance room Billiards/game space 17% 16% Billiards/game room Video gaming lounge 10% 16% Video gaming lounge Table tennis 10% 10% Table Other tennis 3% 10% Other 3% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
  • 15. SURVEY ANALYSIS Erb Memorial Union - Students Q. 63 If the University of Oregon improves the Erb Q. 63 If the University of Oregon improves the Erb Memorial Union to better meet your needs, how often Memorial Union to better meet your needs, how often would you use it? would you use it? (All respondents, n= 4,709) (All respondents, n= 4,709) 60% 60% 50% 50% 48% 48% 40% 40% 30% 30% 34% 34% 20% 20% 10% 10% 5% 13% 1% 1% 5% 13% 0% 0% Never Never Less than once Once per week 2 --4 times per Less than once Once per week 2 4 times per 5 or more 5 or more per week per week week week times per week times per week
  • 16. SURVEY ANALYSIS Erb Memorial Union Students Employees Q. 65 How high of a priority should University of Oregon place Q. 65 How high of a priority should University of Oregon place on improving the Erb Memorial Union? Q. 65 How high a priority should University of Oregon place on Q. 65 How high a priority should University of Oregon place on on improving the Erb Memorial Union? (All respondents, n= 4,695) improving the Erb Memorial Union? improving the Erb Memorial Union? (All respondents, n= 4,695) (All respondents, n= 1,216) (All respondents, n= 1,216) 4% 2% 13% 13% 4% 2% 5% 1% 5% 1% 15% 13% 15% 13% 13% 13% 24% 24% 25% 25% 45% 40% 40% 45% Very high priority High priority Moderate priority Very high priority High priority Moderate priority Very high priority Very high priority High priority High priority Moderate priority Moderate priority Low priority Very low priority No priority at all Low priority Very low priority No priority at all Low priority Low priority Very low priority Very low priority No priority at all No priority at all
  • 17. SURVEY ANALYSIS Student Recreation Center – Students Q. 78 Where do you currently participate in recreation, Q. 78 Where do you currently participate in recreation, sports, and fitness activities (indoor and outdoor)? sports, and fitness activities (indoor and outdoor)? (All respondents, n= 4,678) (All respondents, n= 4,678) 60% 60% 52% 52% 50% 50% 40% 40% 27% 30% 27% 30% 20% 16% 20% 16% 10% 5% 10% 5% 0% 0% Exclusively on- Exclusively off- Both on- and off- I do not participate Exclusively on- Exclusively off- Both on- and off- I do not participate campus campus campus campus campus campus
  • 18. SURVEY ANALYSIS Student Recreation Center – Students Q. 79-87 How important are the following reasons to you, for not pursuing recreation, sports, and fitness activities on campus (indoor and outdoor)? (SELECT ONE for each reason) On-campus recreational facilities are too crowded 35% 43% Parking is not convenient 25% 23% Facilities and programs are not available at… 14% 33% I am uncomfortable with the social climate 13% 27% The facilities most convenient to me are uninviting 7% 23% My preferred activities cost too much 8% 22% The activities that I am interested in are not available … 8% 20% The current on-campus facilities are not conveniently … 5% 14% Other 5% 6% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Very important Important
  • 19. SURVEY ANALYSIS Student Recreation Center – Students Q. 94-103 How satisfied are you with each of the following aspects of the existing recreation, sports, and fitness facilities on campus? (Please SELECT ONE per aspect) Convenience of location 31% 45% Convenience of hours 25% 43% Quality of services 19% 48% Facility staff/instructors 20% 44% Condition/appearance of building 20% 45% Ability to find your way around the facility 17% 46% Variety of services and activities 20% 44% Availability of services and activities 15% 43% Cost of services 18% 33% Availability of parking 4% 10% 0% 10% 20% 30% 40% 50% 60% 70% 80% Very satisfied Satisfied
  • 20. SURVEY ANALYSIS Student Recreation Center – Students Q. 108-119 Compared to your current usage, how much more would you use on-campus recreation, sports and fitness facilities if the improvements listed below were made? If facilities and equipment were always available 41% 30% If a wider variety of facilities and equipment were… 24% 33% If more non-credit instructional classes were offered 29% 26% If facilities and equipment were of better quality 15% 30% If a juice bar or healthy food options were available 20% 24% If more wellness programs were offered 17% 24% If parking were more available 22% 19% If facilities were more conveniently located 14% 22% If quality social spaces were offered 11% 19% If more outdoor field space with aftificial turf and … 12% 17% If additional family programming were offered 5% 7% If short term child care was offered 4% 6% 0% 10% 20% 30% 40% 50% 60% 70% 80% A lot more More
  • 21. SURVEY ANALYSIS Student Recreation Center Students Employees Q. 165 How high of a priority do you feel improved recreation, Q. 165 How high of afacilities should be for the University of sports, and fitness priority do you feel improved recreation, Q. 165 How high of a priority do you feel improved recreation, Q. 165 How high of a priority do you feel improved recreation, sports, and fitness facilities should be for the University of Oregon? sports, and fitness facilities should be for the University of sports, and fitness facilities should be for the University of Oregon? (All respondents, n= 4,551) Oregon? Oregon? (All respondents, n= 4,551) (All respondents, n= 1,150) (All respondents, n= 1,150) 7% 7% 24% 6% 6% 13% 19% 19% 13% 24% 11% 11% 30% 30% 27% 28% 28% 35% 35% 27% Very high High Medium Low Very low Very high High Medium Low Very low Very high Very high High High Medium Medium Low Low Very low Very low
  • 22. SURVEY ANALYSIS Student Recreation Center – Employees Q78. Where do you currently participate in recreation, sports, and fitness activities (indoor and outdoor)? 60% 53% 50% 38% 40% 30% 20% 10% 4% 5% 0% Exclusively on- Exclusively off- Both on- and off- I do not participate campus campus campus
  • 23. SURVEY ANALYSIS Student Recreation Center – Employees Q. 79-87 How important are the following reasons to you, for not pursuing recreation, sports, and fitness activities on campus (indoor and outdoor)? (SELECT ONE for each reason) - On-campus recreational facilities are too crowded On-campus recreational facilities are too crowded 34% 37% Facilities and programs are not available at convenient … Facilities and programs are not available at convenient times 23% 34% Parking is not convenient Parking is not convenient 26% 20% I am uncomfortable with the social climate I am uncomfortable with the social climate 16% 28% My preferred activities cost costmuchmuch My preferred activities too too 15% 23% The facilities most convenient to me are uninviting The facilities most convenient to me are uninviting 9% 21% The activities that I am interested in are not available on-… The activities that I am interested in are not available on-campus 9% 19% The current on-campus facilities are not conveniently … The current on-campus facilities are not conveniently located 6% 12% Other Other 10% 5% 0% 0% 10% 10% 20% 30% 30% 50% 60% 50% 80% 90% 100% 20% 40% 40% 70% 60% 70% 80% Very important Important NeitherVery important unimportant important nor Important Unimportant Very unimportant
  • 24. SURVEY ANALYSIS Student Recreation Center – Employees Q. 94-103 How satisfied are you with each of the following aspects of the existing recreation, sports, and fitness facilities on campus? (Please SELECT ONE per aspect) Convenience of location Convenience of location 21% 26% Condition/appearance of building Condition/appearance of building 12% 28% Quality of services 7% Quality of services 30% Facility staff/instructors Facility staff/instructors 12% 24% Ability to find your way way around the facility Ability to find your around the facility 10% 24% Variety of services and activities 6% Variety of services and activities 27% Convenience of hourshours Convenience of 13% 18% Availability of services and activities Availability of services and activities 3% 28% Cost of services Cost of services 6% 21% Availability of parking Availability of parking 2% 4% 0% 0% 5% 10% 10% 20% 15% 30% 40% 20% 50% 25% 60% 70% 80%40% 30% 35% 90% 45% 100% 50% Very satisfied Satisfied Neutral satisfied Very Dissatisfied Satisfied Very dissatisfied Not familiar
  • 25. SURVEY ANALYSIS Student Recreation Center – Employees Q. 108-119 Compared to your current usage, how much more would you use on- campus recreation, sports and fitness facilities if the improvements listed below were made? If facilities and equipment were always available 23% 27% If more non-credit instructional classes were offered 20% 25% If parking were more available 20% 17% If a wider variety of facilities and equipment were … 10% 23% If more wellness programs were offered 10% 20% If facilities and equipment were of better quality 6% 18% If additional family programming were offered 11% 13% If a juice bar or healthy food options were available 7% 15% If facilities were more conveniently located 7% 14% If short term child care was offered 7% 6% If quality social spaces were offered 3% 9% If more outdoor field space with aftificial turf and lights … 4% 7% 0% 10% 20% 30% 40% 50% 60% A lot more More
  • 26. SURVEY ANALYSIS Impact - Students Q168-177. To what extent do you feel improvements to the Erb Memorial Union and Student Recreation Center would have an impact on the following? Increase time students spend on campus 86% Improve the quality of life at the University of … 85% Increase student employment opportunities 81% Enhance the campus community 81% Make the University of Oregon more desirable 78% Reduce stress 76% Attract more students to the University of Oregon 74% Make living on-campus more desirable 72% Retain more students at the University of Oregon 56% Retain faculty/staff at the University of Oregon 49% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
  • 27. SURVEY ANALYSIS Impact – Employees Q168-177. To what extent do you feel improvements to the Erb Memorial Union and Student Recreation Center would have an impact on the following? Improve the quality of life at the University of Oregon 40% 45% Enhance the campus community 38% 44% Make living on-campus more desirable 36% 44% Increase time students spend on campus 32% 49% Make the University of Oregon more desirable 30% 47% Increase student employment opportunities 28% 47% Reduce stress 35% 40% Attract more students to the University of Oregon 25% 45% Retain more students at the University of Oregon 16% 41% Retain faculty/staff at the University of Oregon 16% 33% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Significant impact Moderate impact
  • 28. DEMAND PROGRAMMING • Specific Space Demand to be Developed Based on Survey Data • Demand Projections Will Account for Frequency of Space Use and Peak Usage Times • Projections to be Based on Campus Enrollment & Employment Totals • Existing Space Will be Compared to Projections to Determine Where Surpluses or Deficits Exist
  • 29. DEMAND PROGRAMMING EMU Activity Ranked by Demand - Students EMU Activity Ranked by Demand - Employees 1 Quiet Study Lounge 1 Coffee House 2 Coffee House 2 Food Service - Lunch 3 Food Service - Lunch 3 Bookstore 4 Computer Lab 4 Convenience Store 5 Informal Lounge / Gathering 5 Grab and Go - Lunch 6 Convenience Store 6 Informal Lounge / Gathering 7 Bookstore 7 Food Service - Breakfast 8 Grab and Go - Lunch 8 Grab and Go - Breakfast 9 Bowling Alley 9 Copy/Print Center 10 Small Group Study Rooms 10 Theater / Auditorium 11 Copy/Print Center 11 Small Group Study Rooms 12 Grab and Go - Breakfast 12 Multipurpose Ballroom 13 Food Service - Breakfast 13 Food Service - Dinner 14 Theater / Auditorium 14 Bowling Alley 15 Games / Informal Recreation 15 Grab and Go - Dinner 16 Food Service - Dinner 16 Computer Lab 17 Grab and Go - Dinner 17 Games / Informal Recreation 18 Multipurpose Ballroom 18 Quiet Study Lounge
  • 30. DEMAND PROGRAMMING SRC Activity Ranked by Demand - Students SRC Activity Ranked by Demand - Employees 1 Cardio Equipment 1 Cardio Equipment 2 Free Weights 2 Weight Machines 3 Weight Machines 3 Free Weights 4 Group Fitness 4 Indoor Jogging / Walking 5 Mind-Body Instructional Classes 5 Mind-Body Instructional Classes 6 Indoor Jogging / Walking 6 Group Fitness 7 Recreational Swimming 7 Lap Swimming 8 Lap Swimming 8 Water Aerobics 9 Indoor Basketball 9 Recreational Swimming 10 Rock Wall Climbing 10 Martial Arts 11 Martial Arts 11 Indoor Tennis 12 Water Aerobics 12 Racquetball 13 Indoor Tennis 13 Rock Wall Climbing 14 Outdoor Soccer 14 Outdoor Tennis 15 Outdoor Tennis 15 Indoor Basketball 16 Outdoor Basketball 16 Badminton 17 Indoor Soccer 17 Squash 18 Volleyball 18 Roller / Floor Hockey 19 Racquetball 19 Indoor Soccer 20 Badminton 20 Volleyball 21 Roller / Floor Hockey 21 Outdoor Soccer 22 Squash 22 Outdoor Basketball
  • 31. SUMMARY OF FINDINGS  Sustainability is Very Important  EMU is perceived as primarily a service center, rather than a program centered building – Crafts Center and Club Sports Center are viewed positively  EMU is not associated with providing “something to do all the time”  Ballroom is largest flat floor space available to students and departments, lacks sufficient breakout space to become a greater resource to the entire campus  Catering capability and capacity is lacking, hinders income potential  Group study spaces are desired, along with updated technical capacity
  • 32. SUMMARY OF FINDINGS  Sizeable gains in usage would occur at the EMU if: – Food options that are relevant to more than one day-part, with increased options for on-campus meal plan users – Circulation paths and program adjacencies are created that link and move people through the building – Student organization/governance areas are celebrated and placed in the path of key circulation junctures – Greater destination value is achieved by linking academic, campus and student service priorities – Outdoor space is make more useable through design features
  • 33. SUMMARY OF FINDINGS  Existing programs and services at SRC are highly valued  SRC is heavily utilized and lacking sufficient space to meet demand – Results in over-crowding, limited schedule flexibility, limits variety of programs and services available  Increased usage would occur through: – More self-directed options desired in additional to group fitness – More square feet, more equipment – Expanded indoor and outdoor recreational spaces – Improved spatial relations and adjacencies – Greater connections to EMU & campus activities
  • 34. NEXT STEPS  Benchmarking of Other Universities  Develop Concepts Based on Data Collected, Stakeholder Input, and Campus Vision  Return This Fall to Test Concepts with Focus Groups and Short Survey
  • 35. Q&A
  • 36. EMU & SRC Campus Consultation Process Presentation May 3 -4, 2010