Knowledge sharing & communication mechanisms
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  • 1. Knowledge Sharing &Communication Mechanisms
  • 2. Regional Collaboration• Sec/CT attend CO Project Launch with Key Stakeholders• Meeting, Annual Review Workshop: Face to face• Capacity Building, Cross-border visits• EMPHASIS Webpage part of CARE Website -integration• EMPHASIS Social Networking site - integration
  • 3. Communication Strategy• Chat, Tele or video conference: Skype• E-mail Forum or group: • Web based : Ning • E-mail based: Yahoo, or Google groups in Ning• Collaborative document: Google Docs in Ning• Blog: Ning, Blogger in Ning• Knowledge Assets: Consolidated Replies, Strategic Papers, - Ning• Archives: Reports, Guidelines, budgets - Ning• Resources: Documents, Websites, Contacts, Organizations• Wiki – link to Emphasis Wiki from Ning
  • 4. Communication Strategy - contd• SMS: Twitter & GupShup in Ning• Calendar of Events – Google Calendar in Ning• Community Walk Map – Google Map in Ning• Photos: flicker, Photobucket in Ning• Videos & Audio: YouTube in Ning• Poll: Poll Daddy in Ning,• Action Groups: Ning• Transliteration: Nepali, Bengali, Hindi,• Inter/Intra Linkages: CARE, UN, KARAM, IOM, ILO• Social Nets: Facebook in Ning, Explore Orkut, Bebo, Linked in, Plaxo,
  • 5. E-Forum: Q-R-CR Format• Query: Moderated to bring out best responses – Type: Advice, Experience, E-discussion• Replies: – Reply by - average 15 days – Moderated for appropriate and technical content• Consolidated Reply: – Discussion Summary plus Recommended Resources like Documents, Websites, Contacts, Organizations
  • 6. Collaborative documentPurpose: A Group of people linked virtually producing any MS Office document collaboratively in NingTasks:• Determine whether Google docs is better in Ning• Testing: Groups to test Huddle Workspaces which is slower than Google
  • 7. Communication Flow chartChat, Tele, Video Conf Discussion TranscriptsE-forum discussion Discussion summaryBlogs Consolidated RepliesSMS Final BlogGroup work Collaborative DocumentUploading of Reports, Guidelines, budgetsTransliteration Translated docs
  • 8. Communication Flow chartDiscussion Transcripts Knowledge Assets or ResourcesDiscussion summary consisting of Recommended Documents,Consolidated Replies Websites, Contacts,Final Blog Organizations…Collaborative DocumentReports, Guidelines, budgets ArchivesTranslated docs
  • 9. Action points• Define role of Facilitator• Develop criteria for appropriate materials• Define purpose of social networking site for info-sharing and function for KM• Use template to consolidate e-forum discussions• Criteria for Membership, rules of participation – written in Help page
  • 10. Time Line - KM StrategyClarify integration with CO website Dec 09Develop Concept Note, purpose, function, CMS, consult Nov 09& finalizeIdentify in-house Facilitator & develop TOR End NovDesign and train facilitator in implementation - 2 days Mid DecDesign Orientation Program & train CT Rep on KM Mid DedLaunch web site 1 Jan 10