Knowledge sharing & communication mechanisms

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  • 1. Knowledge Sharing & Communication Mechanisms
  • 2. Regional Collaboration
    • Sec/CT attend CO Project Launch with Key Stakeholders
    • Meeting, Annual Review Workshop: Face to face
    • Capacity Building, Cross-border visits
    • EMPHASIS Webpage part of CARE Website -integration
    • EMPHASIS Social Networking site - integration
  • 3. Communication Strategy
    • Chat, Tele or video conference: Skype
    • E-mail Forum or group:
        • Web based : Ning
        • E-mail based: Yahoo, or Google groups in Ning
    • Collaborative document: Google Docs in Ning
    • Blog: Ning, Blogger in Ning
    • Knowledge Assets: Consolidated Replies, Strategic Papers, - Ning
    • Archives: Reports, Guidelines, budgets - Ning
    • Resources: Documents, Websites, Contacts, Organizations
    • Wiki – link to Emphasis Wiki from Ning
  • 4.
    • SMS: Twitter & GupShup in Ning
    • Calendar of Events – Google Calendar in Ning
    • Community Walk Map – Google Map in Ning
    • Photos: flicker, Photobucket in Ning
    • Videos & Audio: YouTube in Ning
    • Poll: Poll Daddy in Ning,
    • Action Groups: Ning
    • Transliteration: Nepali, Bengali, Hindi,
    • Inter/Intra Linkages: CARE, UN, KARAM, IOM, ILO
    • Social Nets: Facebook in Ning, Explore Orkut, Bebo, Linked in, Plaxo,
    Communication Strategy - contd
  • 5. E-Forum: Q-R-CR Format
    • Query: Moderated to bring out best responses
      • Type: Advice, Experience, E-discussion
    • Replies:
      • Reply by - average 15 days
      • Moderated for appropriate and technical content
    • Consolidated Reply:
      • Discussion Summary plus Recommended Resources like Documents, Websites, Contacts, Organizations
  • 6. Collaborative document
    • Purpose: A Group of people linked virtually producing any MS Office document collaboratively in Ning
    • Tasks:
    • Determine whether Google docs is better in Ning
    • Testing: Groups to test Huddle Workspaces which is slower than Google
  • 7. Communication Flow chart E-forum discussion Blogs Chat, Tele, Video Conf SMS Discussion summary Discussion Transcripts Consolidated Replies Final Blog Group work Collaborative Document Reports, Guidelines, budgets Uploading of Transliteration Translated docs
  • 8. Communication Flow chart Discussion summary Discussion Transcripts Consolidated Replies Final Blog Collaborative Document Reports, Guidelines, budgets Translated docs Archives Knowledge Assets or Resources consisting of Recommended Documents, Websites, Contacts, Organizations…
  • 9. Action points
    • Define role of Facilitator
    • Develop criteria for appropriate materials
    • Define purpose of social networking site for info-sharing and function for KM
    • Use template to consolidate e-forum discussions
    • Criteria for Membership, rules of participation – written in Help page
  • 10. Time Line - KM Strategy 1 Jan 10 Launch web site Mid Ded Design Orientation Program & train CT Rep on KM Mid Dec Design and train facilitator in implementation - 2 days End Nov Identify in-house Facilitator & develop TOR Nov 09 Develop Concept Note, purpose, function, CMS, consult & finalize Dec 09 Clarify integration with CO website