Your SlideShare is downloading. ×
Induction dec2006 alok
Upcoming SlideShare
Loading in...5

Thanks for flagging this SlideShare!

Oops! An error has occurred.

Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Induction dec2006 alok


Published on

Published in: Technology, Education

  • Be the first to comment

  • Be the first to like this

No Downloads
Total Views
On Slideshare
From Embeds
Number of Embeds
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

No notes for slide


  • 1.
    • Caters to the ‘Knowledge Needs’ of members
    • Brings issues on table; Advocacy
    • ‘ Fulcrum’ or ‘crux’ of Community’s interactions
    • Keep energy of community at sustainable level
    • Defines the pace of interactions
  • 2.
    • What will be covered:
    • The Query Subject
    • Formulating a Query – The Process
    • Cross-posting a Query
    • ‘ Timing’ of a Query
    • Posting of a Query (Which one to take up and when)
  • 3.
    • The Query Subject
    • Three Query Tracks
      • Track A (Quick Turnaround of 6/7 working days)
      • Track B (Normal Turnaround of 14/16 working days)
      • Track C (Extended Turnaround of 20/22 working days)
    • For Track A : [se-decn] Query: URGENT - Reply by 11 November 2006 . [subject], from [organization, location] [type]
    • For others:
      • [se-decn] Query: Exposure Visits for Panchayat Members and Representatives,from Future Generations Arunachal, Itanagar (Referrals). Reply by 11 November
    • Use technically correct, commonly understood terms (e.g. PRIs for Panchayati Raj Institutions)
    • Ask Query Poster about the Turnaround Time
    • More than one query poster possible
  • 4.
    • Formulating A Query – The Process
    • Help frame the Query - It should conceal vital information but should reveal some that evokes interest
    • One line queries – [Recently I cold not join the discussion due to my overloaded works relating e-Gov in PRIs in this State. However in near future this subject may be discussed.]
    • Long Queries – One page long with eleven questions – Design of Panchayat Buildlngs – converted to half page query with 4 clear questions-elicited 29 responses.
    • Avoid layered queries – simple, straight and amenable to responses
    • Determine subject, query type,
    • Circulate within the KM Team for comments, especially about cross posting
  • 5.
    • Cross Posting a Query
    • To get contrasting and complementary perspectives
    • Touchstone - Query could have been posted by either community
    • Use judiciously so as not to overburden members with too many emails
    • When to cross post and when not to cross post
    • Sharing of work between ‘Primary’ and ‘Secondary’ Community
  • 6.
    • Timing of a Query
    • ‘ Easy’ vs ‘Difficult’ Queries – easy ones to charge up the members, amenable to quick responses
    • Synchronize with an event/occasion or season - (e.g. related to roof water harvesting in summer, onset of monsoon; prior to a workshop on a similar issue)
    • Order – Mixing of queries to let maximum members participate
    • Time of posting – evening/before the weekend. Try to keep a separate window for posting a query, avoid crowding.
    • Urgency factor
  • 7.
    • Which Queries to take up
    • Appeal to a wider membership, amenable to responses
    • Mix queries with focus on specific organizations (e.g. government, NGOs especially at grassroots , donor agencies, researchers and academics)
    • Mix ‘easy’ and ’difficult’ queries – e.g. ‘Administrative Reforms in Local Bodies’ with ‘Resource Mobilization by Local Bodies’
    • ‘ Field’ and ‘Academic’ types
    • Thematic variation
  • 8. THANK YOU!