Employee Performance Management  Building A Strong Corporate Culture Sumeet Kapur CEO, Global Groupware Solutions Ltd. Dec...
Sumeet Kapur Founder & CEO Global Groupware Solutions Ltd. <ul><li>Apart from overall leadership of the company, leads mar...
What is a Corporate’s Culture  <ul><li>Shared experiences, values, norms, assumptions and beliefs that shape individual an...
Visible and Invisible Elements of Culture
Dimensions of Culture <ul><li>Innovation: We love change vs. Follow the rule-book  </li></ul><ul><li>Power & Authority: Ce...
What Makes a Corporate’s Culture <ul><li>Origins: Where and who  </li></ul><ul><li>Geography: Society to which the company...
Building a Strong Corporate Culture <ul><li>A strong cultures help firms operate like well-oiled machines, cruising along ...
Step #1: Decide What do you want to be? <ul><li>Leaderships values  </li></ul><ul><li>Strategic business objectives </li><...
Step #2: Articulate The Culture <ul><li>Mission: Why we exist? </li></ul><ul><li>Values: What do stand for? Shareholders, ...
Step #3: Re-engineer for the Culture <ul><li>Control systems: Promoting your values </li></ul><ul><li>Org Structures: Leve...
Step #4: Live it <ul><li>Lead by example. Leaders must walk-the-talk </li></ul><ul><li>Don’t hire culture misfits </li></u...
How do you know you have it? <ul><li>Your corporate culture is a living thing and it lives each moment through what your p...
Changing The Corporate Culture <ul><li>Hard to put in, harder to change </li></ul><ul><li>Strong cultures outlast products...
 
Thank you! I would be happy to exchange ideas and take questions anytime. Please write to me at sumeet.kapur@employwise.co...
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EmployWise webinars-Building a strong corporate culture

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EmployWise webinars-Building a strong corporate culture

  1. 1. Employee Performance Management Building A Strong Corporate Culture Sumeet Kapur CEO, Global Groupware Solutions Ltd. December 8, 2011
  2. 2. Sumeet Kapur Founder & CEO Global Groupware Solutions Ltd. <ul><li>Apart from overall leadership of the company, leads marketing, sales & customer success teams and provides HR domain expertise for EmployWise™ product design </li></ul><ul><li>B. Com, University of Delhi, PGDBM (MBA) from XLRI, Jamshedpur </li></ul><ul><li>Serial entrepreneur with 23+ years experience in IT industry </li></ul><ul><li>Previously worked with Tata Unisys (since merged with TCS) and Wipro Systems </li></ul><ul><li>Co-founded Chipsoft Technology a multi-vendor IT support services company in 1990 </li></ul><ul><li>Founded Global Groupware Solutions Ltd. In 1999 </li></ul><ul><li>Pioneered SaaS in India by launching Smiles™ CRM in 2001 and now EmployWise™ in 2008 </li></ul>
  3. 3. What is a Corporate’s Culture <ul><li>Shared experiences, values, norms, assumptions and beliefs that shape individual and group behaviour </li></ul><ul><li>Every organization has a culture; strong or weak, good or bad </li></ul><ul><li>It’s culture determines the way that people interpret, think/feel and respond to situations and events </li></ul>
  4. 4. Visible and Invisible Elements of Culture
  5. 5. Dimensions of Culture <ul><li>Innovation: We love change vs. Follow the rule-book </li></ul><ul><li>Power & Authority: Centered around a few vs. Empowering the Individual </li></ul><ul><li>Risk-taking: Last-to-jump vs. Bet-the-company </li></ul><ul><li>Individualism vs. collectivism : Organisation is all that matters vs. Employees welfare driven </li></ul>
  6. 6. What Makes a Corporate’s Culture <ul><li>Origins: Where and who </li></ul><ul><li>Geography: Society to which the company belongs </li></ul><ul><ul><li>Norms and values: Power distance, Attitude-to-risk, Individualism vs. collectivism and Aggressiveness </li></ul></ul><ul><li>People: Mind-sets, history and values. Individual but also groups formal and informal </li></ul><ul><li>Leadership Behaviour: single most important factor in driving culture </li></ul><ul><li>Even if not engineered a culture develops </li></ul><ul><ul><li>Adapting to external environment; and </li></ul></ul><ul><ul><li>Internal “social structures” driven by personalities </li></ul></ul><ul><ul><li>Growth: Org size, stature in Industry </li></ul></ul>
  7. 7. Building a Strong Corporate Culture <ul><li>A strong cultures help firms operate like well-oiled machines, cruising along with outstanding execution as people think and respond similarly </li></ul><ul><li>A strong culture is not necessarily good! </li></ul><ul><li>A positive culture enables people to think, deliver their best, be happy and stay longer </li></ul><ul><li>Build a strong culture but also build a good culture </li></ul><ul><ul><li>In a company with a strong and positive Where culture is strong—people do things because they believe it is the right thing to do </li></ul></ul><ul><li>Building a strong corporate culture… </li></ul>
  8. 8. Step #1: Decide What do you want to be? <ul><li>Leaderships values </li></ul><ul><li>Strategic business objectives </li></ul><ul><li>Time horizon </li></ul><ul><li>Culture’s “Purpose” </li></ul>
  9. 9. Step #2: Articulate The Culture <ul><li>Mission: Why we exist? </li></ul><ul><li>Values: What do stand for? Shareholders, Customers, Employees and Community </li></ul>
  10. 10. Step #3: Re-engineer for the Culture <ul><li>Control systems: Promoting your values </li></ul><ul><li>Org Structures: Levels, hierarchies, reporting lines </li></ul><ul><li>Power structures: Who calls the shots, delegation levels, </li></ul><ul><li>Traditions, rituals and symbols </li></ul>
  11. 11. Step #4: Live it <ul><li>Lead by example. Leaders must walk-the-talk </li></ul><ul><li>Don’t hire culture misfits </li></ul><ul><li>Fire for culture destruction </li></ul><ul><li>Create stories that get remembered and handed-down </li></ul>
  12. 12. How do you know you have it? <ul><li>Your corporate culture is a living thing and it lives each moment through what your people say and how they act. </li></ul><ul><li>Judge your culture from the way it is understood and expressed by a newcomer. What she actually observes is what you will hear </li></ul>
  13. 13. Changing The Corporate Culture <ul><li>Hard to put in, harder to change </li></ul><ul><li>Strong cultures outlast products, services customers, leaders and founders </li></ul>
  14. 15. Thank you! I would be happy to exchange ideas and take questions anytime. Please write to me at sumeet.kapur@employwise.com Our Next Webinar: “ Leveraging HR Technology to Meet Challenges of 2012” by Jaskaran Khurana and Yu Yu Din on December 15, 2011
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