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A 3 Step Strategy for Delivering Exceptional Dining Experiences | Empathica Food Services Whitepaper

by on Sep 07, 2012

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This is only a portion of our whitepaper. To view and download full whitepaper, visit http://cem.empathica.com/Web-WP-3-Steps-Food-Services ...

This is only a portion of our whitepaper. To view and download full whitepaper, visit http://cem.empathica.com/Web-WP-3-Steps-Food-Services
To view more whitepapers, visit http://www.empathica.com/whitepapers/
To view more case studies, visit http://www.empathica.com/why-empathica/case-studies/

Restaurants rise and fall based on the dining experiences they provide their guests. These restaurants also know that the quality of the guest experience can be directly tied to the brand’s ability to transform feedback from customers into great execution in the restaurant.

This can be particularly challenging for multi-site or chain restaurants where location managers must walk a fine line between maintaining a consistent brand experience and tailoring the dining experience to the demands of local patrons.

Read this whitepaper to learn how great location managers deal with the challenge of consistent execution, by managing the guest experience with:

• A guest experience program providing ongoing insights from real customers
• Tools that support focused actions at each location
• Best practice knowledge sharing from the community of location managers

To learn more about Customer Experience Management:

Product and services page http://www.empathica.com/products-services/
Resource center http://www.empathica.com/resources/
Blog http://www.empathica.com/blog/
Consumer insights reports http://www.empathica.com/consumer-insights/
Industry-specific expertise http://www.empathica.com/industries/

Connect with us:

Twitter http://twitter.com/EmpathicaCEM
Facebook http://www.facebook.com/EmpathicaCEM
LinkedIn http://www.linkedin.com/company/empathica

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A 3 Step Strategy for Delivering Exceptional Dining Experiences | Empathica Food Services Whitepaper A 3 Step Strategy for Delivering Exceptional Dining Experiences | Empathica Food Services Whitepaper Document Transcript