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To download full whitepaper and learn a new approach to driving advocacy in food services, visit http://cem.empathica.com/FickletoFanFoodServices
For decades, restaurateurs thought they had loyalty all figured out. All they needed was to apply a simple process to identify the most devoted customers,
lavish them with attention and turn huge profits as they returned more often, ordered more food and became active advocates on behalf of the brand. Sometimes this approach worked, but often it didn’t.
Brands today face a big challenge when it comes to developing an understanding of guest loyalty and advocacy.
Download this whitepaper and find out:
•How your brand can use technologies such as "Big Data" to develop winning advocacy strategies
•The importance of understanding not only the "drivers" of loyalty but also the "drivers of the drivers"
•Why delivering consistent guest experiences at the local level is the first step to mobilize your brand advocates
To learn more about Customer Experience Management:
Product and services page http://www.empathica.com/products-services/
Resource center http://www.empathica.com/resources/
Consumer insights reports http://www.empathica.com/consumer-insights/
Industry-specific expertise http://www.empathica.com/industries/
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