Emerging Trends in Food Services | Webinar by Fastcasual.com and Empathica
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To view webinar, visit http://cem.empathica.com/Web-Wb-Fastcasual-Emerging-Trends-Food-Service ...
To view webinar, visit http://cem.empathica.com/Web-Wb-Fastcasual-Emerging-Trends-Food-Service
Presented by Empathica and fastcasual.com, the webinar features Mark Williamson from Applebee’s, Jeremy Morgan from Smashburger, and Gary Edwards from Empathica as they discussed the five trends that every food service operator should be aware of.
Our panelists shared insights on best practices and lessons learned in having a best in class Customer Experience Management program in place and how social media and mobility are being used to engage guests and turn them into brand advocates.
Access the recording today and you can listen to the trends that were discussed including: Customer Experience Management, Social Media, Mobility, Employee Engagement, Dynamic Segmentation. Or flip through the included presentation for a quick overview of these discussed topics.
To view more webinars, visit http://www.empathica.com/webinars
To view more videos, visit http://www.empathica.com/videos
To learn more about Customer Experience Management:
Product and services page http://www.empathica.com/products-services/
Resource center http://www.empathica.com/resources/
Consumer insights reports http://www.empathica.com/consumer-insights/
Industry-specific expertise http://www.empathica.com/industries/
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