Services in-detailResearch Contact Center Transaction Web Internet E-CommerceSolutions Solutions Processing Solutions Marketing Solutions• Custom Research • Customer Care • Online Data Entry • Website Designing • SEO • Product Entry• Industry Profiling Support • Offline Data Entry & Development • SMO • Product Update• Market Survey Services • Collections • Database Management • Website Upholding • Affiliate Marketing • Catalog Work• Country Analysis • Sales • Document Processing • Graphic processing • Viral Marketing• Media monitoring and • Product Support • Data Conversion • Content Writing & • E-mail Marketing news analysis • Desktop Support • Scanning/OCR Reviews • PPC (Google• Business Intelligence • Credit Card • Form Processing • Brand Logo Design Adwords) Services Processing & Re-branding• Financial Analytics • Network Support• Information Management • Email Support• Company Profiling • Chat Support Our services include: High level of accuracy Committed and time-bound performance Customized solutions Values and innovation to work
Mission and VisionMissionWe shall perceive, our every customer to be glad and loyalever, through Eminent services by Eminent people. Vision We shall rank number one on our customers list and, be a preferred partner in process outsourcing by creating visionary services and delighting Customers, in a partnering culture with employees.
Drivers QualityDriversThese are the four basepillars of our organization.All of these areinterconnected andstipulate better andmarvelous customer- Feedback Drivers Performanceoriented practices. Weensure to uphold with allof them, and inturn, delight ourcustomers. Value- Additions
Philosophy Employee Oriented CFEF A strong credence in Employee “Customer First, Employee First First” way of life has lead to our swift development in a short span of time. We ensure to create visionary Customer services for our customers First while forming reverential surroundings for our employees.Customer Oriented
Infrastructure & IT State of the art infrastructure Complete backup systems in case of power failures Adequate Fire Safety Devices Secure access to office and resources EPBEX systems for in-house communication Well furnished cafeteria for availing meals Engraved with Office automated tools Dedicated client desks Secure IT environment to transmit data at different levels High speed lines for data and voice 24X7 support for client enquires ADS technology with Firewall and SSL Encryption implementation Structured cabling Easy access to all departments via Phone, Chat and Email All necessary devices in place to run smooth and uninterrupted network For more, please refer to IT Infrastructure and network diagram