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Speaking: Verbal Structure Presentation Skills
What should you say!? <ul><li>What you say depends on the situation or the occasion </li></ul>To generate ideas To discuss...
Tell/ Sell Presentation <ul><li>An opening </li></ul><ul><li>A preview of the main points </li></ul><ul><li>Clear demarcat...
Goals of a presentation <ul><li>Arouse audience interest </li></ul><ul><li>Show how topic related to them </li></ul><ul><l...
Techniques for Tell/Sell <ul><li>Use humor </li></ul><ul><li>Refer to the unusual </li></ul><ul><li>Refer to the familiar ...
Motivation Techniques <ul><li>Tangible benefits </li></ul><ul><li>Career or task benefits </li></ul><ul><li>Ego benefits <...
Questions & Answers <ul><li>Say” please feel free to ask questions as they come up!” </li></ul><ul><li>“Please hold all yo...
Questions after the presentation <ul><li>Lose audience attention and/or comprehension </li></ul><ul><li>Place yourself in ...
How to take questions <ul><li>Once you have established when to take questions do the following: </li></ul><ul><li>Prepare...
How to take questions (cont) <ul><li>Show your understanding </li></ul><ul><ul><li>Repeat questions </li></ul></ul><ul><ul...
What to say if you don’t know!? <ul><li>I don’t know </li></ul><ul><li>If you need time to think </li></ul><ul><ul><li>Rep...
How to answer difficult questions! <ul><li>Confusing questions </li></ul><ul><ul><li>I wish we had more time so we could d...
<ul><li>The end! </li></ul>
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Speaking

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Thinks you need to be aware of when presenting!

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Transcript of "Speaking"

  1. 1. Speaking: Verbal Structure Presentation Skills
  2. 2. What should you say!? <ul><li>What you say depends on the situation or the occasion </li></ul>To generate ideas To discuss and decide To answer questions Inform, persuade Audience You and Audience You to Audience You Group collaborations Consult/Join Meetings Questions & Answer Tell/Sell Presentation
  3. 3. Tell/ Sell Presentation <ul><li>An opening </li></ul><ul><li>A preview of the main points </li></ul><ul><li>Clear demarcation of main points </li></ul><ul><li>A closing </li></ul>
  4. 4. Goals of a presentation <ul><li>Arouse audience interest </li></ul><ul><li>Show how topic related to them </li></ul><ul><li>Show you are competent in the subject matter </li></ul><ul><li>A chance to establish rapport with audience </li></ul>
  5. 5. Techniques for Tell/Sell <ul><li>Use humor </li></ul><ul><li>Refer to the unusual </li></ul><ul><li>Refer to the familiar </li></ul><ul><li>Use audience motivation techniques </li></ul>
  6. 6. Motivation Techniques <ul><li>Tangible benefits </li></ul><ul><li>Career or task benefits </li></ul><ul><li>Ego benefits </li></ul><ul><li>Group benefit </li></ul>
  7. 7. Questions & Answers <ul><li>Say” please feel free to ask questions as they come up!” </li></ul><ul><li>“Please hold all your questions until the end of the presentation.” </li></ul><ul><li>“Feel free to interrupt with questions of understanding or clarification.” </li></ul>This is interaction between the audience and you!!!
  8. 8. Questions after the presentation <ul><li>Lose audience attention and/or comprehension </li></ul><ul><li>Place yourself in awkward position if they do interrupt </li></ul>
  9. 9. How to take questions <ul><li>Once you have established when to take questions do the following: </li></ul><ul><li>Prepare in advance </li></ul><ul><ul><li>FAQ – frequently asked questions include </li></ul></ul><ul><ul><ul><li>Value </li></ul></ul></ul><ul><ul><ul><li>Cost </li></ul></ul></ul><ul><ul><ul><li>Action </li></ul></ul></ul><ul><ul><ul><li>Details </li></ul></ul></ul>
  10. 10. How to take questions (cont) <ul><li>Show your understanding </li></ul><ul><ul><li>Repeat questions </li></ul></ul><ul><ul><li>As for clarifications if you genuinely don’t understand </li></ul></ul><ul><li>Stick to your objective and your organization in mind </li></ul><ul><li>Keep everyone involved </li></ul>
  11. 11. What to say if you don’t know!? <ul><li>I don’t know </li></ul><ul><li>If you need time to think </li></ul><ul><ul><li>Repeat the question “slowly” </li></ul></ul><ul><ul><li>Turn around (ask the person that asked the question!) </li></ul></ul><ul><ul><li>Turn outside ( ask the audience) </li></ul></ul>
  12. 12. How to answer difficult questions! <ul><li>Confusing questions </li></ul><ul><ul><li>I wish we had more time so we could discuss that… </li></ul></ul><ul><ul><li>Let’s explore that in more detail after the presentation is over </li></ul></ul><ul><li>Controlling questions </li></ul><ul><ul><li>Reinforce the topic that we are talking about </li></ul></ul><ul><li>Hostile questions </li></ul><ul><ul><li>Agree or disagree. Give reason! </li></ul></ul>
  13. 13. <ul><li>The end! </li></ul>
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