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eMeter EnergyIP and Applications Overview

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  • 1. DATA SHEET: eMeter eMeter: Information You Can Act On eMeter® provides utilities and their consumers with actionable information to inform better business and energy “We chose eMeter decisions. eMeter EnergyIP®, the industry’s leading Meter for their platform’s Data Management (MDM) platform, delivers information flexibility, scalability and automation in real-time to drive operational efficiencies, and proven success increase service reliability, boost customer satisfaction, and with their utility drive energy efficiency. customers. We believe the strength With eMeter EnergyIP, you can quickly turn your data into actionable information of eMeter’s platform that can be leveraged across the utility. Designed to support the requirements of Advanced Metering, eMeter goes beyond the industry standard to provide: and its history of successful • The fastest, most cost effective path to advanced Meter Data Management deployments makes infrastructure and devices while insulating you and your customers from them one of the complexity and disruption. very few meter • The enterprise agility to quickly innovate without re-tooling your IT data management infrastructure. eMeter’s flexible architecture allows you to adapt to regulatory companies who change and capitalize on new technology or business opportunities. can fully take • Integrated smart metering and utility information systems to deliver visibility advantage of existing and process automation that uniquely supports real-time grid management rich partner channels and dramatically improves operational efficiency and customer service. and enable NRGi • Powerful online consumer engagement, which for the first time enables to deliver our true utility-consumer collaboration, optimizes load and promotes sustained data-driven Smart conservation. Grid vision.” • Unparalleled scalability to handle the complexity of a multi-million point Poul Berthelsen, Project manager, NRGi AMI deployment. • eMeter EnergyIP integrates your legacy enterprise operations to support the most cutting-edge Business Intelligence. The new eMeter Analytics Foundation platform extension allows utilities to pin-point errors among massive read volumes separate from core transaction processing to provide near real-time access to information without compromising operational performance. Through the Reporting Framework you can customize reports so business and technical users view the same report portal to mine for problems.© 2011 eMeter Corporation. All rights reserved.
  • 2. “ eMeter’s EnergyIP software will provide the foundation that enables us to meet our aggressive near-term AMI objectives, while positioning us to offer beneficial and cost-effective advanced services and rate offerings to our customers in the future. Barb Siehr, Vice President, Customer Service and Operations Support, Alliant Energy ” EMEtER OffERIngs eMeter Applications • eMeter EnergyIP eMeter applications provide the fastest path to turning your meter data into • Register Billing usable information for your business units and customers. You can add additional • Interval Billing applications as you need them with minimal disruption to your enterprise • Outage Event Management operations and therefore your customers. eMeter applications include: • Remote Connect/ Disconnect • Register Billing and Interval Billing applications transform the traditional • Energy Engage™ meter-to-cash process from a batch-oriented, multiple day process to a Customer Portal • Prepayment Support real-time, automated and on-demand process which accelerates cash flow. • Customer Service Representative Portal • Outage Event Management combines disparate power-on/off events into • Settlements single outage events and automates outage detection to provide robust outage • Network Loss and restoration management solutions. Outage Event Management also helps Management your Outage Management System to complete repairs quickly and efficiently • Analytics Foundation and to easily see outage duration and associated impact. • Smart Grid Appliance • Integration Adapters • Remote Connect / Disconnect application automates the process of • SAP MDUS Integration Adapter connecting and disconnecting customers without sending personnel on-site, • eMeter Professional therefore driving operational efficiency. Services and Support • Energy Engage™ Customer Portal provides individual customers access to relevant, up-to-date usage and cost information and fosters utility-customer collaboration with custom-tailored programs that reduce support calls, encourage conservation, and reduce peak demand. Energy Engage integrates variable-rate pricing plans and community generated tips, both of which reduce the peak load while providing value to customers.2
  • 3. DATA SHEET: eMeter“From a businessoperation standpoint • Prepayment support enables “Pay As You Go” to manage customers’we have had financial balances and decrease write-offs with low credit notifications, consumer financial empowerment through consumption transparency,significant operational and disconnect/reconnect management. Helps your utility meet regulatoryimprovements. guidelines and meet political pressures to help low-income householdWe have saved over manage bills.800,000 truck rolls • Customer service Representative Portal automates the customersince we deployed service process, giving agents detailed, real-time, accurate informationin August 2009. for first call resolution of incoming inquiries.The eMeter EnergyIPtool has provided us • settlements uses actual interval data to aggregate and report net balances of energy purchased and consumed from each market entitywith the functionality to enable financial settlement.to do just this.” • network Loss Management uses AMI data to detect “technical andMary Rich,Smart Grid System Manager, non-technical loss” and create reports with substation meter data andCenterPoint Energy GIS integration. Network Loss Management also allows you to identify, drill down, and minimize loss. eMeter’s open architecture means that if you have a business need for any application now or in the future, you will be able to extend your eMeter system to include any future eMeter applications, or have an application custom-built for your needs. 3
  • 4. DATA SHEET: eMeter Services eMeter provides professional services based on over 20 years experience “This transition was a deploying AMI and Smart Grid Management solutions. Pre-configuration study in cooperation settings reflect eMeter’s collective advanced metering expertise and best and teamwork. practices can be easily edited to meet specific requirements and practices. We count this upgrade eMeter can work directly with your organization or your systems integrator and conversion as to help speed implementation and ensure project success with eMeter’s proven methodology. In addition to delivery services, eMeter provides a major success in strategic consulting, support, maintenance, and testing services for all moving the smart aspects of eMeter’s EnergyIP offerings. metering program forward in Ontario.” Experience eMeter offers the breadth of functionality, flexibility and expertise to Bill Limbrick, deliver the lowest cost of ownership in markets all over the world. With Vice President of Information Technology & Infrastructure at over 25 years experience in grid management and Smart Metering; backed the Ontario IESO by strategic relationships with Accenture, IBM, Logica, SAP, Siemens and Verizon, eMeter is in production with the largest mass market deployments in the industry and offers unmatched capability to ensure your success. eMeter Corporation Energy Information You Can Act On. +1 (650) 227-7770 sales@emeter.com www.emeter.com© 2011 eMeter Corporation eMeter ®, the eMeter Logo ®, EnergyIP ®, Energy Engage™ and any other trademark found on the eMeter Trade-marks List that are referred to or displayed in the document are trademarks or registered trademarks of eMeter Corporation or its affiliates inthe US and other countries. Other names may be trademarks of their respective owners.