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Hawthorne branch, Madison Public Library Reference Practicum

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Spring 2009

Spring 2009

Published in: Education

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Transcript

  • 1. Reference Practicum
    • Hawthorne Branch
    • Easter Smith
    • April 9, 2009
  • 2. Outline
    • Descripton of library, clientele, mission
    • What I did & questions answered
    • Theory vs. Practice
    • Lessons learned
  • 3. Description: Location
    • Eastside Shopping Center
    • Shares Community Room with Madison Public Health Department
    • Nearby Businesses:
      • Pls Check Cashers
      • Pls Payday Loan Store
      • Madison's Cash Express
      • Bottle Stop
    2707 E. Washington Ave. Madison, WI 53704 (608) 246-4548
  • 4. Blue Print
  • 5. Hawthorne Branch Library Tour
  • 6. Hawthorne Branch Library Tour
  • 7. Hawthorne Branch Library Tour
  • 8. Hawthorne Branch Library Tour
  • 9. Hawthorne Branch Library Tour
  • 10. Hawthorne Branch Library Tour
  • 11. Hawthorne Branch Library Tour
  • 12. Hawthorne Branch Library Tour
  • 13. Hawthorne Branch Library Tour
  • 14. Hawthorne Branch Library Tour
  • 15. Hawthorne Branch Library Tour
  • 16. Hawthorne Branch Library Clientele
    • Theoretically anyone who walks in our doors or uses our website.
    • Wisconsin Resident in the 7 county system that compose the South Central Library System
    • Location favors Madison community, specifically those on the east side
    • All ages and circumstances
  • 17. Madison Public Library Mission
    • “ Madison Public Library promotes lifelong learning
    • by creating welcoming spaces that offer collections
    • and services to inform, inspire, enrich, and entertain”
    • Adopted by the Madison Public Library Board March 3, 2005
    • http://www.madisonpubliclibrary.org/about/mission.html
  • 18. What I did Book Group Research
    • 1.) Collected Good & Bad Reviews for the Book
    • 2.) Author Info & Interviews
  • 19. What I did Fiction Book Display I March Subject Headings Gold-Fiction Ireland- Fiction Irish- Fiction In the title Gold Green Luck
  • 20. What I did: Fiction Book Display I “Luck of the Irish”
  • 21. What I did Fiction Book Display II
    • Subject Headings
    • Book clubs (discussion gps)‏
    • Book collecting
    • Books & reading
    • Bookmobiles
    • Booksellers & bookselling
    • Librarians
    • Libraries
    • Women librarians
    April
  • 22. What I did: Fiction Book Display II April Adventures w/ Books & Libraries
  • 23. What I did Computer Classes
    • Taught one-on one for 1 hour blocks
    • Job Searching & Intro to Computers
    • Used SCLS Online Handouts as a Guide
  • 24. What I did Princess & Scary Stories Bookmarks
    • Task: List of 10 or so children's books owned by MPL for each of these popular subjects
    • Approach: Excel document w/ title, author, collection, locations
  • 25. Questions Answered
    • Directional (i.e. bathroom, copier, taxes)‏
    • Ready Reference (i.e. Tax forms, recycling stickers, reservations)‏
    • Technical (i.e. E-mail, printing, saving, login, wireless)‏
    • Title Requests
    • Account Inquiries (i.e. Renew, fines, holds)‏
    • Reference (RA, other)‏
  • 26. Theory vs. Practice
    • Space is an issue and determines where things will be located
    • Reference Policies aren't always very clear, detailed, or applied evenly.
    • Popular Service Center Role (however, books get lost)‏
  • 27. Lessons Learned
    • Know your library, policies, and your community
    • Time is of the essence
    • For a detailed question, try to see what level of understanding they have on the topic.
    • In difficult situations, be as calm & as pleasant as possible.
    • Develop good relationships with fellow librarians and library support staff