Reference Practicum <ul><li>Hawthorne Branch </li></ul><ul><li>Easter Smith </li></ul><ul><li>April 9, 2009 </li></ul>
Outline <ul><li>Descripton of library, clientele, mission </li></ul><ul><li>What I did & questions answered </li></ul><ul>...
Description: Location <ul><li>Eastside Shopping Center </li></ul><ul><li>Shares Community Room with Madison Public Health ...
Blue Print
Hawthorne Branch Library Tour
Hawthorne Branch Library Tour
Hawthorne Branch Library Tour
Hawthorne Branch Library Tour
Hawthorne Branch Library Tour
Hawthorne Branch Library Tour
Hawthorne Branch Library Tour
Hawthorne Branch Library Tour
Hawthorne Branch Library Tour
Hawthorne Branch Library Tour
Hawthorne Branch Library Tour
Hawthorne Branch Library Clientele <ul><li>Theoretically anyone who walks in our doors or uses our website. </li></ul><ul>...
Madison Public Library Mission <ul><li>“ Madison Public Library promotes lifelong learning </li></ul><ul><li>by creating w...
What I did Book Group Research <ul><li>1.) Collected Good & Bad Reviews for the Book </li></ul><ul><li>2.) Author Info & I...
What I did Fiction Book Display I March Subject Headings Gold-Fiction Ireland- Fiction Irish- Fiction In the title Gold Gr...
What I did: Fiction Book Display I “Luck of the Irish”
What I did Fiction Book Display II <ul><li>Subject Headings </li></ul><ul><li>Book clubs (discussion gps)‏ </li></ul><ul><...
What I did: Fiction Book Display II April Adventures w/ Books & Libraries
What I did Computer Classes <ul><li>Taught one-on one for 1 hour blocks </li></ul><ul><li>Job Searching & Intro to Compute...
What I did Princess & Scary Stories Bookmarks <ul><li>Task:  List of 10 or so children's books owned by MPL for each of th...
Questions Answered <ul><li>Directional  (i.e. bathroom, copier, taxes)‏ </li></ul><ul><li>Ready Reference  (i.e. Tax forms...
Theory vs. Practice <ul><li>Space is an issue and determines where things will be located </li></ul><ul><li>Reference Poli...
Lessons Learned <ul><li>Know your library, policies, and your community </li></ul><ul><li>Time is of the essence </li></ul...
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Hawthorne branch, Madison Public Library Reference Practicum

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Spring 2009

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Hawthorne branch, Madison Public Library Reference Practicum

  1. 1. Reference Practicum <ul><li>Hawthorne Branch </li></ul><ul><li>Easter Smith </li></ul><ul><li>April 9, 2009 </li></ul>
  2. 2. Outline <ul><li>Descripton of library, clientele, mission </li></ul><ul><li>What I did & questions answered </li></ul><ul><li>Theory vs. Practice </li></ul><ul><li>Lessons learned </li></ul>
  3. 3. Description: Location <ul><li>Eastside Shopping Center </li></ul><ul><li>Shares Community Room with Madison Public Health Department </li></ul><ul><li>Nearby Businesses: </li></ul><ul><ul><li>Pls Check Cashers </li></ul></ul><ul><ul><li>Pls Payday Loan Store </li></ul></ul><ul><ul><li>Madison's Cash Express </li></ul></ul><ul><ul><li>Bottle Stop </li></ul></ul>2707 E. Washington Ave. Madison, WI 53704 (608) 246-4548
  4. 4. Blue Print
  5. 5. Hawthorne Branch Library Tour
  6. 6. Hawthorne Branch Library Tour
  7. 7. Hawthorne Branch Library Tour
  8. 8. Hawthorne Branch Library Tour
  9. 9. Hawthorne Branch Library Tour
  10. 10. Hawthorne Branch Library Tour
  11. 11. Hawthorne Branch Library Tour
  12. 12. Hawthorne Branch Library Tour
  13. 13. Hawthorne Branch Library Tour
  14. 14. Hawthorne Branch Library Tour
  15. 15. Hawthorne Branch Library Tour
  16. 16. Hawthorne Branch Library Clientele <ul><li>Theoretically anyone who walks in our doors or uses our website. </li></ul><ul><li>Wisconsin Resident in the 7 county system that compose the South Central Library System </li></ul><ul><li>Location favors Madison community, specifically those on the east side </li></ul><ul><li>All ages and circumstances </li></ul>
  17. 17. Madison Public Library Mission <ul><li>“ Madison Public Library promotes lifelong learning </li></ul><ul><li>by creating welcoming spaces that offer collections </li></ul><ul><li>and services to inform, inspire, enrich, and entertain” </li></ul><ul><li>Adopted by the Madison Public Library Board March 3, 2005 </li></ul><ul><li>http://www.madisonpubliclibrary.org/about/mission.html </li></ul>
  18. 18. What I did Book Group Research <ul><li>1.) Collected Good & Bad Reviews for the Book </li></ul><ul><li>2.) Author Info & Interviews </li></ul>
  19. 19. What I did Fiction Book Display I March Subject Headings Gold-Fiction Ireland- Fiction Irish- Fiction In the title Gold Green Luck
  20. 20. What I did: Fiction Book Display I “Luck of the Irish”
  21. 21. What I did Fiction Book Display II <ul><li>Subject Headings </li></ul><ul><li>Book clubs (discussion gps)‏ </li></ul><ul><li>Book collecting </li></ul><ul><li>Books & reading </li></ul><ul><li>Bookmobiles </li></ul><ul><li>Booksellers & bookselling </li></ul><ul><li>Librarians </li></ul><ul><li>Libraries </li></ul><ul><li>Women librarians </li></ul>April
  22. 22. What I did: Fiction Book Display II April Adventures w/ Books & Libraries
  23. 23. What I did Computer Classes <ul><li>Taught one-on one for 1 hour blocks </li></ul><ul><li>Job Searching & Intro to Computers </li></ul><ul><li>Used SCLS Online Handouts as a Guide </li></ul>
  24. 24. What I did Princess & Scary Stories Bookmarks <ul><li>Task: List of 10 or so children's books owned by MPL for each of these popular subjects </li></ul><ul><li>Approach: Excel document w/ title, author, collection, locations </li></ul>
  25. 25. Questions Answered <ul><li>Directional (i.e. bathroom, copier, taxes)‏ </li></ul><ul><li>Ready Reference (i.e. Tax forms, recycling stickers, reservations)‏ </li></ul><ul><li>Technical (i.e. E-mail, printing, saving, login, wireless)‏ </li></ul><ul><li>Title Requests </li></ul><ul><li>Account Inquiries (i.e. Renew, fines, holds)‏ </li></ul><ul><li>Reference (RA, other)‏ </li></ul>
  26. 26. Theory vs. Practice <ul><li>Space is an issue and determines where things will be located </li></ul><ul><li>Reference Policies aren't always very clear, detailed, or applied evenly. </li></ul><ul><li>Popular Service Center Role (however, books get lost)‏ </li></ul>
  27. 27. Lessons Learned <ul><li>Know your library, policies, and your community </li></ul><ul><li>Time is of the essence </li></ul><ul><li>For a detailed question, try to see what level of understanding they have on the topic. </li></ul><ul><li>In difficult situations, be as calm & as pleasant as possible. </li></ul><ul><li>Develop good relationships with fellow librarians and library support staff </li></ul>

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