During VMworld last month, VMware released insights from its 2013 Journey to IT as a Service Survey, based on feedback from more than 1,000 CIOs and other IT decision makers.
The findings illuminate a growing revolution in how IT organizations are managed and perceived. As outlined in the study, IT organizations are progressing through three stages of transformation:
IT Productivity: Capital expenditure savings through consolidation
Business Productivity: Operating expenditure savings through automated management
IT as a Service (ITaaS): Agile, strategic IT organization providing innovative, business-focused service delivery