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E Retailing Webinar   Building Customer Satisfaction Value And Retention
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E Retailing Webinar Building Customer Satisfaction Value And Retention

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  • 1. WEBINAR INVITATION from EMBITEL Topic: e-Retailing Approach: Customer Acquisition and Retention Greetings! Embitel Technologies wishes you a wholesome year 2010. Embitel pleased to announce our 5th Webinar of the Retail e- Commerce Series, titled: “E-Tailing Approach: Customer Acquisition and Retention” On 15th Apr’10, Thursday at 4PM to 5PM Click here for Quick Registration https://www2.gotomeeting.com/register/285853346 We are sure that you would be interested to participate in this webinar and also will nominate your colleagues in our programs. Thank you for your interest
  • 2. You should attend this webinar if you believe:  Companies are surviving on customers hence proper alignment of marketing strategies with customer activities is essential.  Strong customer relationships are highly rewarding  Retaining an existing customer involves 3-5 times less cost than recruiting a new one.  Cost per acquisition is high hence calls for seasoned technique deployment.  80% of the sales come from 20% of the customers hence spotting the right prospect is required Today’s economy is consumer-driven and one cannot afford to shift the focus from them. A committed customer will continue to put his/her faith on you, blind-folded & increasingly assume a role of partner who helps in acquiring new customers. Generation of Leads (hunting) and Building of Trust & Strong Relationship (farming) with Customers. Mr. Daniel Reborn will guide you through with his time tested expertise. Webinar Agenda: • Customer Acquisition strategies • Customer Retentions strategies • How to drive business growth • Latest Trends • Do’s & Don’ts • A few instances to share
  • 3. Speaker: Mr. Daniel Rebhorn - Founder, dmc GmbH Germany and Chairman, Embitel India - Industry expert with more than 14 years of experience in retail e- Commerce and e-Marketing When: 15th Apr’10, Thursday Time: 4PM to 5PM Indian Time Venue: Just stay in front of your PC Cost: Complementary (Free) Click here for Quick Registration https://www2.gotomeeting.com/register/285853346 Note: After registration you will get a thank you mail with a link, which need to be clicked during the time of webinar. We look forward to your participation. Please feel free to contact us at e.seminar@embitel.com or call us at +91-80-41694213. Minimum system requirement: PC with internet connection and Headphone. For More Information you can visit http://www.embitel.com/e-Retailing_Webinar_Customer.79.0.html
  • 4. Best Regards, Embitel Team Unit No: 208 to 216, 2nd Floor, Delta Block, Sigma Soft Tech Park, Whitefield Road, Ramagondanahalli, Bangalore, India - 560066 Ph: +91 80 41694213 E-Mail Id: sales@embitel.com

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