Live Tweeting Highlights from #e2conf Event, Boston, June 2012

Snap Bird - search twitters history http://snapbird.org/ Snap Bird has matched 800 tweets Search beyond Twitter’s history out of SEARCH Someone’s timeline 1,400 searched dating back to the afternoon of WHO? elsua Jun 4th FOR #e2conf PERMALINK Searching elsua’s tweets for #e2conf elsua ♺ @catshinners My online cmty presentation from Enterprise 2.0 - http://t.co/lgQyVJsa -TY for all requests #e2conf #socbiz #cmgrs / +1!! 11:48 PM Jun 22nd from Janetter for Mac elsua @christoph Similarities: networking ROCKED in both! As usual! Differences: #sbf12 2.0 thought leadership #e2conf 2.0 "thought vendorship" ;) 4:33 PM Jun 22nd from Janetter for Mac elsua If I were to describe the #e2conf experience this week I think this word pretty much would do the trick: privileged! Whoah! Amazing people!! 4:22 PM Jun 22nd from Janetter for Mac elsua RT @alanlepo: Here are the slides from my presentation on Surviving Software Social Fatigue http://t.co/qkliMrUG #e2conf #socbiz / +1!! 3:56 PM Jun 21st from Tweetbot for iOS VMaryAbraham IT needs 2 B people-centric 2 support the social workplace http://t.co/XreiDrkw @lcannell #e2conf 3:00 PM Jun 21st from Twitter for iPhone retweeted by elsua rawn @lcannell s summary of Post 2.0 era of people- centered experiences http://t.co/WxpfcqZu IT needs to change #e2conf 2:33 PM Jun 21st from HootSuite retweeted by elsua elsua RT @BillIves: Larry Cannell - "need to make people more efficient not apps more efficient," #e2conf / +1! :) 3:50 PM Jun 21st from Tweetbot for iOS elsua @infocloud Terrific! Glad the shift is happening towards that people centric approach where biz blends w/ IT! #e2conf 3:49 PM Jun 21st from Tweetbot for iOS elsua @infocloud Are you still in touch with them to follow up their work? #e2conf 3:44 PM Jun 21st from Tweetbot for iOS elsua @infocloud And therefore that transition into people centric computing vs tech driving it :) #e2conf 3:44 PM Jun 21st from Tweetbot for iOS elsua @infocloud It does! Essentially, it’s about building strong partnerships, cocreate, own the overall experience together! #e2conf 3:43 PM Jun 21st from Tweetbot for iOS1 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @infocloud and how did it work out eventually? Did they shift gears and addressed their issues? #e2conf Snap Bird has matched 3:42 PM Jun 21st from Tweetbot for iOS 800 tweets elsua Apologies for short hiatus… Twitter Locke me out again, but here’a conclusion o @lcannell session #e2conf out of http://t.co/3ilVxB8c 3:37 PM Jun 21st from Tweetbot for iOS 1,400 searched dating back to the afternoon of elsua IT social software leadership: advocate for needed changes in IT to align more with biz needs #e2conf Jun 4th 3:36 PM Jun 21st from Tweetbot for iOS PERMALINK elsua Data management: data is siloed, noisy, not aligned; architecture mgmt of social infrastructure, w/ UX first! #e2conf 3:36 PM Jun 21st from Tweetbot for iOS elsua Line of Business needs to step forward and own it, not just IT; extension of biz processes :) #e2conf 3:35 PM Jun 21st from Tweetbot for iOS elsua RT @kashyapkompella: Gartners @lcannell #e2conf session - My take away: social graph wont / cant replace the org chart! / enhances it! 2:28 PM Jun 21st from Tweetbot for iOS elsua @infocloud Or ignored, for that matter! Thinking it is a given, when it is primal to a successful collab interaction #e2conf 2:27 PM Jun 21st from Tweetbot for iOS elsua “Do not push social networks as the next email system” / have been doing that for 4 years already! #lawwe #e2conf 2:26 PM Jun 21st from Tweetbot for iOS elsua @RobynMiller @cflanagan clunky for me, can hardly get live tweets coming along together Hmmm #e2conf 2:26 PM Jun 21st from Tweetbot for iOS elsua RT @MikeGotta: #e2conf “search” is an under- appreciated entry point for social networking… / yet, it’s critical on refunding content ;) 2:24 PM Jun 21st from Tweetbot for iOS elsua RT @cflanagan: Notice the bandwidth of #e2conf conf wifi degraded today significantly / Sadly, in agreement! :-(( 2:24 PM Jun 21st from Tweetbot for iOS moehlert @elsua @MikeGotta Hey #e2conf ! #SHRM12 is going on now too! Lets get some x-chatter going on the the future of #socbiz and #HR ! 2:20 PM Jun 21st from web retweeted by elsua elsua @infocloud @MikeGotta Yes, sir! Exactly the conversation I had yesterday, because they are all “too busy” doing stuff! Really? Hmm #e2conf 2:22 PM Jun 21st from Tweetbot for iOS elsua @moehlert @MikeGotta Absolutely! And having HR embarked is so critical! How we are rated is still using 20th century models! #e2conf 2:21 PM Jun 21st from Tweetbot for iOS elsua @infocloud @MikeGotta there you go! Confirming how we may be entering the next phase of regurgitating last 20 years! #e2conf 2:20 PM Jun 21st from Tweetbot for iOS2 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @infocloud @MikeGotta Hope it is not too late, before we all move elsewhere, because they didn’t couldn’t keep up Snap Bird has matched & accommodate #e2conf 2:19 PM Jun 21st from Tweetbot for iOS 800 tweets elsua @infocloud @MikeGotta And why they love those out of interactions themselves, because it’s humanizing the computer experience #e2conf 1,400 searched 2:18 PM Jun 21st from Tweetbot for iOS dating back to the afternoon of moehlert @rhappe Throw in #gfc12 & youve got quite the Jun 4th mix #sbs12 #e2conf-what if confs ran a twitterwall of other conf tweets to spur conversation? PERMALINK 2:14 PM Jun 21st from HootSuite retweeted by elsua elsua Integration of lists of people into a single one, my network, is going to become more critical than ever: consolidate FTW! #e2conf 2:16 PM Jun 21st from Tweetbot for iOS elsua @moehlert @MikeGotta we actually need both IT & biz getting together progressing towards that people centric approach #e2conf 2:11 PM Jun 21st from Tweetbot for iOS elsua @infocloud @MikeGotta Amen!! Part of my mission and job role is at this stage! Wish there would be more folks involved! #e2conf 2:10 PM Jun 21st from Tweetbot for iOS elsua Loving how @lcannell stresses out the importance of the individual profile as the kick starter of social connections / interactions #e2conf 2:09 PM Jun 21st from Tweetbot for iOS elsua RT @VMaryAbraham: Surviving Social Software Fatigue: an Fabulous preso by @alanlepo http://t.co /LmE3nWCO #e2conf / +1!!! Must read! 2:08 PM Jun 21st from Tweetbot for iOS davidfcarr When New Social Networks, Old Tools Clash - The BrainYard - InformationWeek http://t.co/sBy7W7l3 @thebyard #e2conf 2:02 PM Jun 21st from web retweeted by elsua elsua Glad @lcannell mentions the importance of metadata in the world of social to inject sensemaking w/ analytics #e2conf 2:05 PM Jun 21st from Tweetbot for iOS elsua All fitting together with a keyword I have been missing throughout the event: context! Get work done in context! #e2conf 2:04 PM Jun 21st from Tweetbot for iOS rawn "Start w Online workplace social messaging, then collab content, then biz app" all rel to Activitystreams @lcannell #e2conf 2:02 PM Jun 21st from HootSuite retweeted by elsua olgaherrero Social Online Workplace ( Gartner: @lcannell ): social messaging, collaborative content and business applications #e2conf 2:02 PM Jun 21st from UberSocial for BlackBerry retweeted by elsua MikeGotta #e2conf my PoV: IT needs to seriously invest in new research and design practices to handle that type of shift re: people-centric experience 1:54 PM Jun 21st from TweetDeck retweeted by elsua elsua @ggheorghiu I would think it is the needs of the individual, where it would influence the collective :) #e2conf 2:00 PM Jun 21st from Tweetbot for iOS3 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @gculpin @infocloud And yet we do it time and time again, I mean, with labels, both for people and things / info Snap Bird has matched #e2conf 1:59 PM Jun 21st from Tweetbot for iOS 800 tweets elsua @Early_Hour @infocloud hehe I thought so! ;) #e2conf out of 1:59 PM Jun 21st from Tweetbot for iOS 1,400 searched dating back to the afternoon of elsua Biz Apps are starting to use activity streams influenced by external social web options #e2conf Jun 4th 1:58 PM Jun 21st from Tweetbot for iOS PERMALINK elsua Focus on the individual, leverage familiarity, acknowledge constrains to redefine the IT role :) #e2conf 1:57 PM Jun 21st from Tweetbot for iOS MikeGotta #e2conf @lcannell "individualizing" the IT experience - shift from app-centric to people-centric 1:53 PM Jun 21st from TweetDeck retweeted by elsua elsua Real value of mobile is the people centric user experience! To match both personal and work lives together! :) #e2conf 1:55 PM Jun 21st from Tweetbot for iOS elsua Individualizing the IT experience, where IT becomes an enabler, more than a gatekeeper; Amen to that one!! People centric approach #e2conf 1:53 PM Jun 21st from Tweetbot for iOS rawn In a fast-fail / fail positive culture, leadership may now need to be about driving community approaches - @alightman #GenD #e2conf 1:38 PM Jun 21st from HootSuite retweeted by elsua elsua RT @MikeGotta: #e2conf BYOE Bring Your Own Everything …. / You bet! And we wouldn’t have it any other way! ;) hehe 1:51 PM Jun 21st from Tweetbot for iOS elsua Those drivers are changing the conversations w/ enterprises, influencing the design of software :) #e2conf 1:51 PM Jun 21st from Tweetbot for iOS elsua Drivers of #esn social network sites, smartphone & tablet Apps, biz applications using activity streams #e2conf 1:50 PM Jun 21st from Tweetbot for iOS elsua RT @leewhite: Great presentation by Alan Lepofsky. #e2conf / Absolutely! One of the best of the conf. by far!! :) 1:50 PM Jun 21st from Tweetbot for iOS MikeGotta @elsua @infocloud @cflanagan @chieftech interesting to apply linked data constructs & navigate activity graphs in timeline fashion #e2conf 1:48 PM Jun 21st from TweetDeck retweeted by elsua elsua RT @infocloud: @MikeGotta Needs a triage methodology, which filter is part, not the whole. / @elsua @cflanagan @chieftech / Indeed! #e2conf 1:48 PM Jun 21st from Tweetbot for iOS elsua @infocloud Exactly my same point! You can do RSS and still focus on a beautiful experience! #e2conf 1:47 PM Jun 21st from Tweetbot for iOS elsua @MikeGotta @infocloud @cflanagan @chieftech it is not, but it helps get people paying attention of the potential to explore! #e2conf 1:46 PM Jun 21st from Tweetbot for iOS4 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua RT @neilcdavey: Is social business being derailed by vendors and consultants? Interview w/ @elsua http://t.co Snap Bird has matched /wHLxUgjR #socbiz #e2conf hehe 1:46 PM Jun 21st from Tweetbot for iOS 800 tweets elsua @infocloud Or RSS for that matter! Yet it is extensively out of widely used by most without noticing (Zite, Pulse, Flipboard, twitter, etc) #e2conf 1,400 searched 1:44 PM Jun 21st from Tweetbot for iOS dating back to the afternoon of elsua On to next session w/ @lcannell on the post 2.0 era: Jun 4th social in the context of my work :) #e2conf 1:43 PM Jun 21st from Tweetbot for iOS PERMALINK elsua RT @infocloud: Agree. This is a bit of the KnowldgePlaza approach,be able to use other’s views on things.Still brilliant stuff / +1 #e2conf 1:43 PM Jun 21st from Tweetbot for iOS elsua @infocloud correct, and why the need of looking into tagging to improve the user experience, has been ignored too long! #e2conf 1:42 PM Jun 21st from Tweetbot for iOS elsua @infocloud which is what Zite does beautify… or lately, for me, Pocket! Absolutely loving it at the moment! #e2conf 1:41 PM Jun 21st from Tweetbot for iOS elsua @infocloud They should! But allow me to customize the option to consume it to match my needs, not yours! #e2conf 1:40 PM Jun 21st from Tweetbot for iOS elsua @infocloud @twitter so much for keeping up with a healthy third party ecosystem, eh? Rats!! :-P #e2conf 1:40 PM Jun 21st from Tweetbot for iOS elsua RT @infocloud: @elsua I was building this around tagging in a start-up I founded in 2006 / tagging as filtering is so undervalued! #e2conf 1:39 PM Jun 21st from Tweetbot for iOS elsua RT @infocloud: @elsua @cflanagan I’ve been pushing that filter need since my 2008 preso. @mikegotta @chieftech / We all do! #e2conf 1:38 PM Jun 21st from Tweetbot for iOS elsua RT @infocloud: @elsua @cflanagan Good thinker that @mikegotta is. / ;-) @chieftech/ Yes, he is!! #e2conf 1:38 PM Jun 21st from Tweetbot for iOS elsua @infocloud I don’t, for as long as it keeps using email to distribute the info! Broken model, need to open up! #e2conf 1:36 PM Jun 21st from Tweetbot for iOS elsua @infocloud True, but as a first attempt it does get the job done nicely! Need to look into additional interactions! #e2conf 1:35 PM Jun 21st from Tweetbot for iOS elsua @rhappe @cflanagan @bethlaking1 @MeganMurray I would love that one!! There is jut so much in this area that we need sorted out!! #e2conf 1:32 PM Jun 21st from Tweetbot for iOS elsua Workforce insight, sentiment analysis is the buzz word now for #socbiz trying to figure out ow happy your employees are!! Yes!! #e2conf 1:32 PM Jun 21st from Tweetbot for iOS elsua @MikeGotta @chieftech clearly an enticing piece of research to dive into over the summer when things cool off a bit! Thanks, Mike! #e2conf5 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ 1:31 PM Jun 21st from Tweetbot for iOS Snap Bird has matched elsua Data does not speak for itself! No matter how much of 800 tweets it you would have of it! Intelligent recommendations FTW!! out of #e2conf 1:30 PM Jun 21st from Tweetbot for iOS 1,400 searched elsua @suzielivingston @BillIves @VMaryAbraham have donedating back to the afternoon of some phenomenal blogging last couple of days! Worth while a look!! #e2conf Jun 4th 1:29 PM Jun 21st from Tweetbot for iOS PERMALINK elsua RT @chieftech: Enjoying the #socbiz #e2conf #sbs2012 stream tonight, but its late here is Oz and Ive client to train in the morning! / +1! 1:28 PM Jun 21st from Tweetbot for iOS elsua @rhappe @cflanagan Gosh!! That’s been my on-going battle for last 4 years! And got some insights from what we r doing; will show #e2conf 1:28 PM Jun 21st from Tweetbot for iOS elsua RT @JohanLange: Getting Work Done #e2conf http://t.co/5wPWUg0i / Nice one! Thanks for sharing it across! 1:27 PM Jun 21st from Tweetbot for iOS elsua @MikeGotta @chieftech it would be a fascinating topic, indeed, of perhaps racing w/ or against the machines! Will we be capable? #e2conf 1:26 PM Jun 21st from Tweetbot for iOS elsua @infocloud Indeed!!! And why my blog post on #socbiz evangelist is ringing big time now more than ever! Critical stage #e2conf 1:25 PM Jun 21st from Tweetbot for iOS elsua File sharing > simple task assignments, where you apply some workflow; stand-alone task management: creatingnpresos #e2conf 1:24 PM Jun 21st from Tweetbot for iOS elsua @alanlepo talking about yesterdays introduction of Social Task Management! My favourite takeaway from the conf so far!! #e2conf 1:23 PM Jun 21st from Tweetbot for iOS elsua @chieftech @MikeGotta Program, please! All the way!! #e2conf 1:22 PM Jun 21st from Tweetbot for iOS elsua RT @cflanagan: I want social vendors to be REQUIRED to take @alanlepo s class in how to build social software! :) #e2conf / +1!! 1:20 PM Jun 21st from Tweetbot for iOS elsua Social has given a false sense of entitlement: Didn’t u see my status update, didn’t you read my blog post?,why aren’t you following #e2conf 1:19 PM Jun 21st from Tweetbot for iOS elsua Key message: vendors need to start putting YOU at the center of the equation, to facilitate sensemaking! Yay!! #e2conf 1:18 PM Jun 21st from Tweetbot for iOS elsua Likeabilitee on FB is perhaps the best option out there right now for that personal dashboard tracking history of stuff shared! #e2conf 1:16 PM Jun 21st from Tweetbot for iOS elsua @MikeGotta Agree and eventually help filter content6 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ and curate content much better, fitting our needs #e2conf 1:16 PM Jun 21st from Tweetbot for iOS Snap Bird has matched elsua Lots of vendors have lost track of the “Me” factor in 800 tweets social tools… Yes!!! Amen to that one! Personal Dashboards out of FTW!! #e2conf 1:15 PM Jun 21st from Tweetbot for iOS 1,400 searched elsua @MikeGotta Oh, yes!! It’s like controlling your own dating back to the afternoon of computing environment, if things are going to happen, I want to know why, how #e2conf Jun 4th 1:13 PM Jun 21st from Tweetbot for iOS PERMALINK mirgray What does leadership look like in failure positive cultures? RT @rawn: Learning to fail - "Fail (fast), Learn, Try again" #GenD #e2conf 1:09 PM Jun 21st from HootSuite retweeted by elsua elsua RT @TheCR: A big thank you to @MoxieSoft @cmtybc and everyone who participated in Tuesdays #Rumpus - Pics: http://t.co/Zg42j3ve #e2conf /Ta 1:11 PM Jun 21st from Tweetbot for iOS RobynMiller @alanlepo mentioned topic vs. people streams but some like the serendipity of the info around the people with our interests ;) #e2conf 1:05 PM Jun 21st from web retweeted by elsua rawn Gamers enjoy 10 +ve emotions: Joy, Relief, Creativity, Excitement, Contentment #GenD #e2conf 1:03 PM Jun 21st from HootSuite retweeted by elsua elsua @passepartout Drives me crazy, too! Janetter is way way better twitter client on desktops! #e2conf 1:10 PM Jun 21st from Tweetbot for iOS elsua @MikeGotta Yes, w/ lot of work to carry it eventually, for sure! Wish I made it to your session yesterday! Lots of great insights! #e2conf 1:09 PM Jun 21st from Tweetbot for iOS elsua @MikeGotta In that case then, we would probably need to keep pushing for it as end users vs. taking things as they are #e2conf 1:07 PM Jun 21st from Tweetbot for iOS elsua Crowd sourcing curation… collaborative filtering / curating of relevant content is another key element to help w/ social fatigue #e2conf 1:06 PM Jun 21st from Tweetbot for iOS elsua RT @passepartout: #e2conf I can see why Alan Lepofsky is a PowerPoint karaoke god / Me, too!! :-P 1:05 PM Jun 21st from Tweetbot for iOS elsua Organize via lists, manual filtering, provide several notification systems, automated filtering via analytics, what’s hot/ trending #e2conf 1:04 PM Jun 21st from Tweetbot for iOS elsua @ddmcd They are, to a certain extent, but is that necessarily bad when vast majority of audience are new to the topic? #e2conf 1:03 PM Jun 21st from Tweetbot for iOS elsua @chieftech Indeed! Evolve eventually! That is what it should be about, learning from the sat, fine tune, reiterate, repeat, learn #e2conf 1:01 PM Jun 21st from Tweetbot for iOS elsua @MikeGotta That is a great point, Mike, and I wish it happens, do you envision vendors will open it up through7 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ transparency? #e2conf 1:00 PM Jun 21st from Tweetbot for iOS Snap Bird has matched elsua Zite getting a mention on smart filtering, through 800 tweets intuitive tagging, yes / no; G+ getting love > circles, manual out of curation though #e2conf 12:59 PM Jun 21st from Tweetbot for iOS 1,400 searched elsua Fine tune the algorithms as the cure for that social dating back to the afternoon of fatigue, so far not a single solution does it, don’t want machines to manage it #e2conf Jun 4th 12:57 PM Jun 21st from Tweetbot for iOS PERMALINK cflanagan Ability to + / - (include / exclude) filters in streams is important - as well as what NEEDS my attention #e2conf 12:54 PM Jun 21st from TweetDeck retweeted by elsua elsua RT @passepartout: #e2conf we must develop stream filters that employees can manage / Agree and essential eventually! Power to us! #e2conf 12:55 PM Jun 21st from Tweetbot for iOS elsua Filtering, collaboratively, could help navigate through the noise; by person, group, word / phrase, tag/ topic, geography, time, +/- #e2conf 12:53 PM Jun 21st from Tweetbot for iOS elsua Biggest reason why we suffer from social fatigue is due to our obsession with over sharing, even through Activity Streams #e2conf 12:52 PM Jun 21st from Tweetbot for iOS elsua @SThielke indeed! What goes around, comes around, but hopefully, enhanced eventually #e2conf 12:51 PM Jun 21st from Tweetbot for iOS elsua @sourcePOV That would be @catshinners and I nudged her to share the slides shortly on Slideshare hehe she will shortly #e2conf 12:50 PM Jun 21st from Tweetbot for iOS elsua Activity streams, aggregated vs. integrated, don’t forget the “me” in social media, social task management, analytics, Gamification #e2conf 12:48 PM Jun 21st from Tweetbot for iOS elsua @stoweboyd @jhagel He was at #sbf12 and did a phenomenal job altogether! Miss him over here, too! #e2conf 12:47 PM Jun 21st from Tweetbot for iOS elsua There is always a shinier object to chase, email, KM, portals, mobile, etc… so what if we could see the future? Will we hate Social? #e2conf 12:46 PM Jun 21st from Tweetbot for iOS elsua Why don’t we learn from the past? We have been here before! Groupware, work together, effectiveness, 1991 w/ Lotus Notes :-D #e2conf 12:45 PM Jun 21st from Tweetbot for iOS elsua @mjayliebs Thanks, Mitch! Appreciated the tweet love! Hope you are dong fine! Miss you over here at #e2conf 12:43 PM Jun 21st from Tweetbot for iOS elsua Loving @alanlepo’s definition of the future of work: a combo of community, technology, process, essentially KM redefined! :) #e2conf 12:42 PM Jun 21st from Tweetbot for iOS elsua @rawn @wimrampen Brilliant! I would be looking forward to it! I feel we need to go through an awakening phase of getting out there #e2conf8 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ 12:41 PM Jun 21st from Tweetbot for iOS Snap Bird has matched cﬂanagan What were trying to do with "social" - create, 800 tweets discover, share people, content, communities to get work out of done, build relationships #e2conf 12:37 PM Jun 21st from TweetDeck retweeted by elsua 1,400 searched BKneuer "Social as a Layer, Not a Place: Are We There Yet?"dating back to the afternoon of from @billives and his #e2conf coverage http://t.co/f5ByEhZG #TChat #yam Jun 4th 12:34 PM Jun 21st from TweetDeck retweeted by elsua PERMALINK BillIves Boston E20 Notes: Building an Online Community http://t.co/TKQaodpv #e2conf 12:28 PM Jun 21st from TweetDeck retweeted by elsua elsua Part of the issues with social fatigue is not necessarily the social tools, but our abuse of them, like w/ email! Indeed!! #e2conf 12:39 PM Jun 21st from Tweetbot for iOS elsua @wolfc @moehlert essentially where more commitment is requirement to move forward, syndrome of shiny things moving along? #e2conf 12:37 PM Jun 21st from Tweetbot for iOS elsua @wimrampen @rawn @ekolsky Probably, because they never felt there would be a need, when there is one, eventually, more listening #e2conf 12:36 PM Jun 21st from Tweetbot for iOS elsua @TheBrycesWrite That is a great quite, Bryce! And spot on identifying the potential risks involved! Missed you at #e2conf !! 12:35 PM Jun 21st from Tweetbot for iOS elsua @SimonCarswell they no longer have the need, they have an obligation to share what they know and pass it on #legacy #e2conf 12:34 PM Jun 21st from Tweetbot for iOS elsua @mathewlowry very accurate, but then again, obsessing w/ them for the sake of them is not going anywhere either way #e2conf 12:32 PM Jun 21st from Tweetbot for iOS elsua @jonmichaellee Which will happen eventually when it becomes more a norm, than an exception to how business leaders learn the biz #e2conf 12:30 PM Jun 21st from Tweetbot for iOS elsua Here we go! About to get things going with Day Four of #e2conf waiting for @alanlepo to kick off w/ Surviving Social Fatigue :-)) 12:28 PM Jun 21st from Tweetbot for iOS elsua @rucsb yes!, or else, too!! :-P #e2conf 8:35 PM Jun 20th from Tweetbot for iOS elsua And that concludes w/ Day Three of #e2conf lots of great insights and inspiration, specially, from afternoon sessions; going ofﬂine now… 8:30 PM Jun 20th from Tweetbot for iOS VMaryAbraham #e2conf @dpontefract: Everything is different now. The last 30 yrs were abt command & control. Now it is cultivate & collaborate. #socbiz 8:26 PM Jun 20th from Osfoora HD retweeted by elsua elsua RT @Steven_Osborne: I love it when people says collab9 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ is new to them. Youve been doing one form or other of it since birth #e2conf / +1!!! 8:26 PM Jun 20th from Tweetbot for iOS Snap Bird has matched 800 tweets elsua Social is going to amplify both the good stuff, plus the stupid one, be ready to address both & engage accordingly! out of #e2conf 8:25 PM Jun 20th from Tweetbot for iOS 1,400 searched dating back to the afternoon of elsua @rucsb exactly, and tracking history, which you can use to support right behaviors and avoid trouble #e2conf 8:22 PM Jun 20th from Tweetbot for iOS Jun 4th PERMALINK elsua RT @VMaryAbraham: #e2conf @dpontefract: "The water cooler has moved to the wiki." / Where you can track changes / updates ;-) 8:19 PM Jun 20th from Tweetbot for iOS elsua And that is why you would need to make your way towards implementing some social computing guidelines to educate folks #e2conf 8:18 PM Jun 20th from Tweetbot for iOS elsua @rucsb Me, too! Makes things a whole lot easier! :) #e2conf 8:16 PM Jun 20th from Tweetbot for iOS elsua @michaelido and yet he does get ticked off every now and then showing he still is a human :) #e2conf 8:14 PM Jun 20th from Tweetbot for iOS elsua Major transformation from comms: they have taken the burden off us when sharing news across! Yes, no longer in control! #e2conf 8:13 PM Jun 20th from Tweetbot for iOS VMaryAbraham #e2conf Who should "own" social? A multi- disciplinary team. See @dpontefracts post on the Org Structure of #e20. 8:09 PM Jun 20th from Osfoora HD retweeted by elsua elsua Who owns it then? @dpontefract coming up big! No-one, but EVERYONE! Yay!! Yes, part of an integral collaborative culture #e2conf 8:10 PM Jun 20th from Tweetbot for iOS elsua Build business partnerships to help you move things along… strategic one: communications :) #nobrainermethinks #e2conf 8:06 PM Jun 20th from Tweetbot for iOS VMaryAbraham #e2conf Barringer: Governance is a huge challenge, esp. 4 regulated biz.Governance system must satisfy govt, legal, HR, communications. 8:04 PM Jun 20th from Osfoora HD retweeted by elsua elsua RT @passepartout: #e2conf many employees see the value of e2, but they see it for someone else /because we haven’t focused on WIIFM #e2conf 8:03 PM Jun 20th from Tweetbot for iOS elsua @cflanagan If anything Gamification should reward team, network, community overall performance, vs. individual; tougher to game it #e2conf 8:01 PM Jun 20th from Tweetbot for iOS elsua RT @michaelido: Stop using email for everything http://t.co/K3IZB8Ah #e20 #e2conf / Yup, done that, got t-shirt & souvenirs #lawwe 8:00 PM Jun 20th from Tweetbot for iOS VMaryAbraham #e2conf @dpontefract: Adoption is a tough challenge.They infiltrated existing "formal" methods:10 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ eLearning, training sessions, PPT slides. 7:58 PM Jun 20th from Osfoora HD retweeted by elsua Snap Bird has matched elsua @ddmcd great question! My gut feeling is how we don’t 800 tweets like to be classified as such, we are human beings, done w/ out of labeling :) #e2conf 7:58 PM Jun 20th from Tweetbot for iOS 1,400 searched dating back to the afternoon of elsua @RichardRashty @KevinDJones it won’t add, shouldn’t, but it would expose it, which is good! #e2conf 7:57 PM Jun 20th from Tweetbot for iOS Jun 4th PERMALINK elsua @jonmichaellee Right! Missed part of the session, but was hoping when realizing that they would adapt to different naming #e2conf 7:56 PM Jun 20th from Tweetbot for iOS elsua @acaruson @pulvereyes You guys need to get together and talk about prediction markets :) #e2conf 7:55 PM Jun 20th from Tweetbot for iOS elsua Every employee who uses information / knowledge would qualify as a knowledge worker… right? #e2conf 7:54 PM Jun 20th from Tweetbot for iOS elsua RT @KevinDJones: Another reminder that this is NOT about technology, but rather about solving business problems. #e2conf / +1!! :) 7:50 PM Jun 20th from Tweetbot for iOS elsua @kellypuffs Great meeting and talking to ya! Looking forward to continuing the dialogue when back! #e2conf 7:49 PM Jun 20th from Tweetbot for iOS VMaryAbraham #e2conf Listening 2 Sara Roberts, @dpontefract, Erin Grotts, Tyler Kerr, Kelli Carlson-Jagersma, Bryan Barringer re: operational readiness 7:40 PM Jun 20th from Osfoora HD retweeted by elsua elsua Best way to start the #socbiz journey is try to identify current biz problems & see if Social will help address / fix themselves #e2conf 7:47 PM Jun 20th from Tweetbot for iOS elsua RT @bethlaking1: "Social networks have been around for hundreds of years and now we have discovered fire" @MikeGotta #e2conf / To some! 7:47 PM Jun 20th from Tweetbot for iOS VMaryAbraham #e2conf #Collaboration Readiness http://t.co /vUAcUNCa 7:34 PM Jun 20th from Osfoora for iPhone retweeted by elsua VMaryAbraham #e2conf Building Intelligent Organizations http://t.co/vjGWkw6M 7:29 PM Jun 20th from Osfoora for iPhone retweeted by elsua elsua On last panel, picking a topic: culture & engagement, tech & processes, recognition & feedback, measures & incentives, leadership #e2conf 7:43 PM Jun 20th from Tweetbot for iOS elsua @jonhusband @VMaryAbraham @dpontefract Complexity alone? Thinking lack of patience, resilience both play a role! #e2conf 7:40 PM Jun 20th from Tweetbot for iOS elsua @dhinchcliffe @rhappe @mich8elwu @socialbrick @weitzelm @mkrigsman Safe travels, Dion & many thanks for convos and the book!! #e2conf 7:39 PM Jun 20th from Tweetbot for iOS11 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @jonhusband @VMaryAbraham @dpontefract Or we r just not that far ahead & only getting tarted & another another Snap Bird has matched 30 years to make it #e2conf 7:25 PM Jun 20th from Tweetbot for iOS 800 tweets elsua @jonhusband @VMaryAbraham @dpontefract soif we out of struggled back then w/ the basics of walking,never happened, imagine now w/ blogging #e2conf 1,400 searched 7:24 PM Jun 20th from Tweetbot for iOS dating back to the afternoon of elsua @jonhusband @VMaryAbraham @dpontefract True! But Jun 4th how many *really* do that today,or even back then about walking the floor?Not many #e2conf PERMALINK 7:20 PM Jun 20th from Tweetbot for iOS elsua @rucsb that is what we would have to wait and see, Ruchi! That is where we are going next! :) hehe #e2conf 7:20 PM Jun 20th from Tweetbot for iOS elsua @rawn @alanlepo Yes, the latter is more about processing email to get things done, the former, on to social, open systems #e2conf 7:19 PM Jun 20th from Tweetbot for iOS elsua And eventually the shift towards my favourite: Social Task Management, or task centric computing made social! Yay!! #e2conf 7:18 PM Jun 20th from Tweetbot for iOS elsua It is time to start using social in areas that provide more value, such as core biz processes to get work done! #e2conf 7:17 PM Jun 20th from Tweetbot for iOS elsua Sharing and/or unstructured processes are a great starting point for social features / benefits #e2conf 7:17 PM Jun 20th from Tweetbot for iOS elsua Next for Social, social marketing experience, commerce, payments, should be interesting … #e2conf 7:16 PM Jun 20th from Tweetbot for iOS elsua What’s next for Social Task Management: HR, performance, recognition, reward; finance, invoicing / payment < Brilliant! #e2conf 7:14 PM Jun 20th from Tweetbot for iOS elsua @jonmichaellee Agree but till leadership understands and embraces the bidirectional aspect of it, it won’t happen #e2conf 7:12 PM Jun 20th from Tweetbot for iOS elsua Integrated: integrated directory, link to pages / files, no context switching < traits #e2conf 7:12 PM Jun 20th from Tweetbot for iOS elsua Standalone: milestones, assignments, comment, like, sharing, repeats, dashboards, templates, analytics < traits #e2conf 7:09 PM Jun 20th from Tweetbot for iOS elsua Standalone, Integrated, Native Social Task Management solutions… very nice framework! Can work with it, too! :) #e2conf 7:07 PM Jun 20th from Tweetbot for iOS MikeGotta #e2conf these concepts are precisely what was outlined years ago when we talked about contextual collaboration ... tooling finally caught up 7:02 PM Jun 20th from TweetDeck retweeted by elsua elsua Social turning into Social Task Management… yay!!! Task management centric coming to the rescue of Social!12 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ Yeah, baby! Love it! #e2conf 7:04 PM Jun 20th from Tweetbot for iOS Snap Bird has matched elsua @VinceBerthelot Tech is just an enabler, we should not 800 tweets forget that! It is the culture, behaviors, habits that need out of shifting! #e2conf 7:03 PM Jun 20th from Tweetbot for iOS 1,400 searched cﬂanagan Love the examples of Quadrant 4 - higher level dating back to the afternoon of value add/embedding of social context/convo into biz process #e2conf Jun 4th 6:54 PM Jun 20th from TweetDeck retweeted by elsua PERMALINK elsua Something I was not expecting … wiﬁ is starting to fall over… did it freeze with the airco? Brrrr #e2conf 6:59 PM Jun 20th from Tweetbot for iOS elsua @VinceBerthelot Why not? It doesn’t sound too bad, right? What do we have got to lose if we don’t? #e2conf 6:58 PM Jun 20th from Tweetbot for iOS elsua Impossible to live tweet slide #26, but check it out on Slideshare! Brilliant take on use cases for talent mgmt, social learning #e2conf 6:57 PM Jun 20th from Tweetbot for iOS rawn @alanlepo is sharing what looks to me like another view of biz process remodeling I blogged in Feb: http://t.co /aJzhpEMb #e2conf #socbiz 6:54 PM Jun 20th from HootSuite retweeted by elsua elsua @KMHobbie @VMaryAbraham oh, right! Brief, but wonderful! Next year looking for more convos, now that we know where we are! :) #e2conf 6:54 PM Jun 20th from Tweetbot for iOS elsua @VinceBerthelot and we do have plenty of time, energy, patience and resilience, right? :) #e2conf 6:53 PM Jun 20th from Tweetbot for iOS rawn @alanlepo and @YvetteCameron prez http://t.co /pgOhWkPo From social to Getting things done #e2conf 6:47 PM Jun 20th from HootSuite retweeted by elsua elsua @solete @JoeRaimondo don’t think so… #e20s, #sbf12, #sbss12 and a few other events have been really good this year! #e2conf 6:52 PM Jun 20th from Tweetbot for iOS elsua @VinceBerthelot Very easy, good enough salary, good teams, mgmrs, meaningful work, purpose, sense of accomplishment #e2conf 6:49 PM Jun 20th from Tweetbot for iOS elsua Embedding streams in other sites, taking an object and move it elsewhere! SAP BI & StreamWork on to layer 3 #e2conf 6:48 PM Jun 20th from Tweetbot for iOS rawn @alanlepo showing how to combine Unstructured social and Structured processes by diff org functions #e2conf 6:43 PM Jun 20th from HootSuite retweeted by elsua elsua Stream level integration :CRM,ERP,HR,can help info reach broad audience,enables discussion;just links,context is lost, info overload #e2conf 6:46 PM Jun 20th from Tweetbot for iOS13 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @VinceBerthelot I am forgetting them because we don’t need them! They introduced wrong behaviors = competition Snap Bird has matched #e2conf 6:44 PM Jun 20th from Tweetbot for iOS 800 tweets elsua Business processes are structured & out of unstructured:status updates, sharing, Q&A, exception handling,expertise location vs. structured #e2conf 1,400 searched 6:43 PM Jun 20th from Tweetbot for iOS dating back to the afternoon of elsua Interactions and promoting them is what is going to Jun 4th help us move into getting work done mentality! :) #e2conf 6:41 PM Jun 20th from Tweetbot for iOS PERMALINK elsua Increased engagement eventually… Hummm, don’t think so, according to latest research on employees engaged… it should help, though #e2conf 6:41 PM Jun 20th from Tweetbot for iOS elsua Yet, there IS value in the low hanging fruit! Connect colleagues, communities w/ content, based on common interests :) #e2conf 6:40 PM Jun 20th from Tweetbot for iOS elsua Process: social is connecting Business and people processes, work is more transparent #owork, recognition / reputation is built in #e2conf 6:39 PM Jun 20th from Tweetbot for iOS elsua Technology has changed as well: new user experiences, mobile, App Stores (pull vs push), Analytics, cloud, industry standards #e2conf 6:38 PM Jun 20th from Tweetbot for iOS elsua The ﬁrewall is fading away faster than ever allowing employees to go where they need to go: where their customers are :) #e2conf 6:37 PM Jun 20th from Tweetbot for iOS MikeGotta #e2conf when enterprise portals 1st emerged, everyone asked for a "corp my yahoo" - metaphors ala FB for ent. is passe but necessary bridge 6:34 PM Jun 20th from TweetDeck retweeted by elsua elsua The future of work > people, moving away from trad. Org. Chart; internal / external Roos, boundaries are blurring tremendously #e2conf 6:35 PM Jun 20th from Tweetbot for iOS BillIves Boston E20 Notes: Got Numbers? Community Metrics and Analysis http://t.co/THmWY78Z #e2conf 6:34 PM Jun 20th from TweetDeck retweeted by elsua elsua @rawn @passepartout Gen Z then? :-P #e2conf 6:34 PM Jun 20th from Tweetbot for iOS elsua We do NOT need a social business strategy; it is just another means of getting work done, just like email, phone, IM, Web #e2conf 6:33 PM Jun 20th from Tweetbot for iOS elsua Enterprise software is different than FB / Twitter, that comparison is over! Amen to that one! Away w/ those metaphors! #e2conf 6:33 PM Jun 20th from Tweetbot for iOS mor_trisha RT @KMHobbie Easiest way to #socbiz adoption--solve a biz problem. Employees may not care that its social if it gets job done. #e2conf 6:30 PM Jun 20th from web retweeted by elsua14 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @alanlepo starting off w/ a disclaimer on vendors; sharing, transparency, discovery; getting work done, core biz Snap Bird has matched processes #e2conf 6:31 PM Jun 20th from Tweetbot for iOS 800 tweets elsua Fast & furious! Going into next session w/ @alanlepo out of @yvettecameron on getting work done w/ Social; eagerly awaiting start! :) #e2conf 1,400 searched 6:29 PM Jun 20th from Tweetbot for iOS dating back to the afternoon of elsua @MikeGotta Ha! I missed most of the jokes coming Jun 4th from the other side of the pond, but can imagine! #e2conf 6:18 PM Jun 20th from Tweetbot for iOS PERMALINK elsua @MikeGotta ROFL!! That would be quite a thing, indeed! I may be able to suggest it ;) #e2conf 6:17 PM Jun 20th from Tweetbot for iOS elsua @jonmichaellee Reverse mentoring does not exist, because there is always learning going both ways, plus it’s hierarchical #e2conf 6:16 PM Jun 20th from Tweetbot for iOS elsua @MikeGotta Back at ya! :-P #e2conf 6:14 PM Jun 20th from Tweetbot for iOS elsua @MikeGotta Loving it! Not having much of that from the sessions, so happy and welcome to see them! #e2conf 6:13 PM Jun 20th from Tweetbot for iOS elsua @MikeGotta Or to make them visible, because in most cases they aren’t, surfacing them to then mobilize them #e2conf 6:13 PM Jun 20th from Tweetbot for iOS elsua RT @passepartout: #e2conf personally I disagree its just GenY who wants BYOD. They cant afford iPhones. Dad can and he wants to use it /+1 6:10 PM Jun 20th from Tweetbot for iOS elsua @lisamsterling I agree, like the word Amplify and Augment what was already there w/ purpose and meaning to improve biz #e2conf 6:07 PM Jun 20th from Tweetbot for iOS VMaryAbraham Bonner: the reverse mentors had day jobs. Mentoring was added 2 the mix. Their key attribute = good ppl skills. #e2conf 6:04 PM Jun 20th from TweetChat retweeted by elsua VMaryAbraham Lisa Bonner (The Hartford Insurance Company) says that if U dont provide social media, UR telling employees U dont trust them. #e2conf 6:02 PM Jun 20th from TweetChat retweeted by elsua RobynMiller Reverse mentoring is done only by millenials at The Hartford. Many Millenials I know at work are completely unengaged online. #e2conf 5:59 PM Jun 20th from web retweeted by elsua dhinchcliffe Please come now to the @MoxieSoft booth in the middle of the #e2conf ﬂoor by 3pm for a free signed copy of #socbiz By Design! 5:58 PM Jun 20th from HootSuite retweeted by elsua elsua @jangles @FIR Thanks much! Will have a look into it upon my return and comment on the podcast post… thanks! #e2conf 6:03 PM Jun 20th from Tweetbot for iOS elsua @ggheorghiu Indeed, very timely! Just wish we would15 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ all be not so aversed towards losing that control overstructure & info #e2conf 6:01 PM Jun 20th from Tweetbot for iOS Snap Bird has matched KMHobbie You should do 10% of user population, with a 800 tweets wide range of participants. Pilots can have up to 30% of userout of population.#e2conf @dhinchcliffe 5:52 PM Jun 20th from web retweeted by elsua 1,400 searched elsua @jangles @FIR fascinating! Will listen to it; I’d question dating back to the afternoon of as well though, one thing is clued in / knowing, the other leading by ex #e2conf Jun 4th 5:52 PM Jun 20th from Tweetbot for iOS PERMALINK elsua Rather interesting to listen to audience worry about what happens when your knowledge is out there to your competitors… #e2conf 5:51 PM Jun 20th from Tweetbot for iOS elsua @joachimheinz probably! Usually, government is the last one to come on board, so when they do, we are done! #e2conf 5:49 PM Jun 20th from Tweetbot for iOS elsua Biggest issue w/ senior leadership to grasp #socbiz is lack of education, even exec leaders need to be educated, enabled, empowered #e2conf 5:48 PM Jun 20th from Tweetbot for iOS elsua @ddmcd @lisamsterling which comes to question whether we are inventing anything new or just reinventing the wheel w/ better tools #e2conf 5:46 PM Jun 20th from Tweetbot for iOS VMaryAbraham Social is highly emergent. Give employees tools & let them hv epiphanies abt new ways 2 work.Thats the power source. @dhinchcliffe #e2conf 5:42 PM Jun 20th from TweetChat retweeted by elsua elsua Social is messier than anything weave done in the past, get used to it, embrace the unstructured “chaos” ;) #e2conf 5:44 PM Jun 20th from Tweetbot for iOS elsua @marie_wallace @alanlepo Ohhh, that, too! Would have made things a whole lot easier! Federated networks FTW!! #e2conf 5:43 PM Jun 20th from Tweetbot for iOS VMaryAbraham Observable work (#OWork) is key 2 creating an open, transparent workplace. U must also provide quick training. @dhinchcliffe #e2conf 5:40 PM Jun 20th from TweetChat retweeted by elsua elsua Human capital management still carries out lots of - baggage from #km not sue it’d stick w/ #socbiz #e2conf 5:42 PM Jun 20th from Tweetbot for iOS elsua distributed groups of networks loosely connected, nice deﬁnition of #wirearchy, #owork getting a mention, too! W00t! #openness #e2conf 5:39 PM Jun 20th from Tweetbot for iOS VMaryAbraham #socbiz involves mgmt shift, cultural shift, biz process shift. Do this thru community-powered biz processes. @dhinchcliffe #e2conf 5:37 PM Jun 20th from TweetChat retweeted by elsua elsua The further you are from the IT industry, the harder it is to have the right culture for #socbiz … not always, BASF, DTO, Bosch, etc #e2conf 5:35 PM Jun 20th from Tweetbot for iOS elsua RT @lisamsterling: Don’t become a social business by16 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ accident. Be deliberate. #e2conf / Even right from the start,identify biz pbs to solve 5:34 PM Jun 20th from Tweetbot for iOS Snap Bird has matched elsua RT @passepartout: Im at "Reverse Mentoring" at The 800 tweets Hartford Builds a New Way of Leading http://t.co/17X0lJRI out of #e2conf / hoping to join soon 5:34 PM Jun 20th from Tweetbot for iOS 1,400 searched VMaryAbraham Social Biz = applying social media tools dating back to the afternoon of across the workplace, in an open participative way, focused on biz problems. @dhinchcliffe #e2conf Jun 4th 5:31 PM Jun 20th from TweetChat retweeted by elsua PERMALINK elsua #socbiz happens around the edges, without noticing, without a general strategy. Start there! Move on, evolve! #e2conf 5:33 PM Jun 20th from Tweetbot for iOS elsua @Nakadra @elearningtweet exactly and help knowledge workers, through empowerment, to excel at what they already do! #e2conf 5:31 PM Jun 20th from Tweetbot for iOS elsua Back from lunch break, waiting for @meganmurray to interview @dhinchcliffe on Social Business Design … fun ahead! #e2conf 5:29 PM Jun 20th from Tweetbot for iOS dhinchcliffe Just arrived on the expo ﬂoor at #e2conf Boston for my Q&A + book signing. Details: http://t.co/jtFmyC1P Pic: http://t.co/ft4aTveb #socbiz 5:01 PM Jun 20th from HootSuite retweeted by elsua elsua @rawn @ekolsky the one where only 8% of interactions w/ customers are happening online, not even social,vs. everything else! #e2conf #sbf12 5:10 PM Jun 20th from Tweetbot for iOS elsua @Nakadra @elearningtweet Even one step further… a servant leader of your constituents, more than anything else! Empowerment #e2conf 5:09 PM Jun 20th from Tweetbot for iOS elsua Going ofﬂine for a bit to give Twitter a breather, grab a bite, and ready for more fun in the afternoon! Later… #e2conf 4:37 PM Jun 20th from Tweetbot for iOS elsua RT @VMaryAbraham: #e2conf #Collaboration Readiness http://t.co/P7Xwqryh / Brilliant!! Thanks, Mary! 4:35 PM Jun 20th from Tweetbot for iOS elsua @ekolsky Exactly! And why your #sbf12 keynote is lurking in my mind whole day long on where we really are w/ things #e2conf 4:33 PM Jun 20th from Tweetbot for iOS elsua @elearningtweet @pulvereyes and why it’s worth while moving along, learning, unlearning, relearning on a common path: chg biz #e2conf 4:32 PM Jun 20th from Tweetbot for iOS elsua RT @VMaryAbraham: #e2conf @dpontefract quotes @jonhusband: leaders should blog around, not just walk around / +1!! 4:30 PM Jun 20th from Tweetbot for iOS catshinners Badgenburnout? is there a danger that people will feel like they are competing for Scoobie snacks? #e2conf 4:01 PM Jun 20th from Seesmic retweeted by elsua elsua RT @JamiePappas: "dont post anything you dont want your boss or mother to read" #e2conf / Wise words to17 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ live by! :) 4:28 PM Jun 20th from Tweetbot for iOS Snap Bird has matched quibx I also worry that gamification may be a lot of 800 tweets investment for short term return. Look how quickly people out of stop playing social games. #e2conf 3:55 PM Jun 20th from TweetDeck retweeted by elsua 1,400 searched elsua RT @Steven_Osborne: I’m suspicious that gamificationdating back to the afternoon of is the panacea to cultural woes #e2conf / It is! And the new Pandora’s box! :-P Jun 4th 4:27 PM Jun 20th from Tweetbot for iOS PERMALINK catshinners Erin Grotts of Supervalu - change the culture-" amplify the things youre really good at" Collaboration Readiness #e2conf 3:52 PM Jun 20th from Seesmic retweeted by elsua JamiePappas Your company will never be 100% ready - everyone adopts things at their own pace. You cant force things on employees @eringrotts #e2conf 3:51 PM Jun 20th from web retweeted by elsua MikeGotta #e2conf trade control for influence, shift to softer forms of shaping behavior, including peer & collective influence, let people follow 1/2 3:50 PM Jun 20th from TweetDeck retweeted by elsua elsua RT @Greg2dot0: @RobynMiller It’s not new, that’s how people got promoted..and will continue.. #e2conf / Whoahhhh!! Brilliant! #e2conf 4:15 PM Jun 20th from Tweetbot for iOS pgillin From @amcafee : The way most orgs make decisions today is HIPPO: Highest Paid Persons Opinion. So true. #e2conf 3:49 PM Jun 20th from HootSuite retweeted by elsua elsua @elearningtweet @pulvereyes Wise words, Simon! And I couldn’t have agreed more: Take courage and lead! Indeed! Never look back, #e2conf 4:11 PM Jun 20th from Tweetbot for iOS elsua @dw_p Oh, glad you are enjoying the live tweets… this session has been phenomenal! #e2conf 4:10 PM Jun 20th from Tweetbot for iOS elsua @elearningtweet @moehlert co-creation anyone? It’s been there for a while already, right? The final frontier! #e2conf 4:09 PM Jun 20th from Tweetbot for iOS elsua @4byoung @quibx Till people will start gaming the system, which in that industry usually results on cheating on yourself! #e2conf 4:08 PM Jun 20th from Tweetbot for iOS elsua @elearningtweet @Nakadra Like in everything, I’d say, you need that utopian view of things, specially,to address what doesn’t work! #e2conf 4:07 PM Jun 20th from Tweetbot for iOS elsua @jonhusband @bduperrin @dweinberger and bullying, and political games, and greed, and $$$ and … too much of it! Enough! :) #e2conf 3:58 PM Jun 20th from Tweetbot for iOS elsua @RobynMiller Exactly!! Which is why I am still waiting for it to move over for live plussing ;-) #e2conf 3:57 PM Jun 20th from Tweetbot for iOS elsua @jigme_rasku You can find plenty of them out there,18 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ perhaps the one from @alistair_rennie the most insightful #e2conf 3:56 PM Jun 20th from Tweetbot for iOS Snap Bird has matched elsua RT @JamiePappas: "You dont want to be the dictator 800 tweets of your network, you want to be the steward of your network"out of @eringrotts #e2conf / +1! 3:55 PM Jun 20th from Tweetbot for iOS 1,400 searched elsua RT @quibx: “Embrace lack of control” - good advice at dating back to the afternoon of #e2conf / then again it’s always been an illusion we created / mastered #e2conf Jun 4th 3:55 PM Jun 20th from Tweetbot for iOS PERMALINK VMaryAbraham RT @KMHobbie: Easiest way to adoption--solve a business problem. Employees may not care that its social if it gets job done. #e2conf 3:46 PM Jun 20th from Osfoora for iPhone retweeted by elsua elsua @cindymeltz Oh yeah, got a lot to say about it, but keeping quiet while musing on the Gamification obsession ;-) #e2conf 3:54 PM Jun 20th from Tweetbot for iOS elsua RT @quibx: Everyone is talking about Gamification. Does it matter? Does it really motivate users? #e2conf / Nope,destroys sharing over time 3:52 PM Jun 20th from Tweetbot for iOS elsua RT @VMaryAbraham: RT @JamiePappas: Key point to leaders - Trust and respect are earned, not a given #e2conf / HUGE!! Earned trust FTW! 3:51 PM Jun 20th from Tweetbot for iOS elsua RT @Steven_Osborne: 5 Cs of Engagement. Connect, Consider, Communicate, Create, Confirm. @dpontefract at #e2conf / Nice! Catching up… 3:49 PM Jun 20th from Tweetbot for iOS elsua RT @kmburnham: E2.0 success: "Behavior is more important than the tool. Tools will come and go." #e20 #e2conf / Absolutely!! And mindsets! 3:48 PM Jun 20th from Tweetbot for iOS MikeGotta #e2conf change often triggers sub-cultures, counter-cultures, culture jamming, although we cling to an idealized notion of a single culture 3:29 PM Jun 20th from TweetDeck retweeted by elsua MikeGotta #e2conf there are always more than one culture; might be an overall culture, but better to think of an ecology of cultures as reality 3:28 PM Jun 20th from TweetDeck retweeted by elsua elsua RT @JamiePappas: “without culture there is no #collaboration” @dpontefract #e2conf / catching up… thank you, thank you, thank you #e2conf 3:45 PM Jun 20th from Tweetbot for iOS elsua RT @VMaryAbraham: #e2conf Its Dan Pontefracts birthday today. Happy 41, Dan! @dpontefract / Happy birthday, Dan!! Drinks on you, later! 3:44 PM Jun 20th from Tweetbot for iOS elsua @cindymeltz And yet, we are the only culprits of how we abuse it to kill our very own productivity :-D #e2conf 3:42 PM Jun 20th from Tweetbot for iOS alanlepo Slides from @yvettecameron and Is #e2conf pres on Shifting #Socbiz From Sharing To Getting Work Done http://t.co/2hCd4i53 #gwd #hrtech 12:09 PM Jun 20th from web retweeted by elsua19 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua RT @VMaryAbraham: #e2conf #msft and *The Connected Enterprise* http://t.co/4WTVTDMe / Thanks, Mary! Snap Bird has matched Great work, as usual! :) 3:40 PM Jun 20th from Tweetbot for iOS 800 tweets elsua RT @JamiePappas: Settling in to #collaboration out of readiness session with @RobertsGolden and crew #e2conf / joining late! RTing gems… :) 1,400 searched 3:39 PM Jun 20th from Tweetbot for iOS dating back to the afternoon of MikeGotta Can #socnetdesign create better affordances that Jun 4th help with engagement, adoption, and getting work done? #e2conf http://t.co/qt4n4SzI PERMALINK 3:23 PM Jun 20th from TweetDeck retweeted by elsua elsua @RobynMiller @elearningguy I knew you would be saying that! If only Plus would have a decent iPad App :-)) #e2conf 3:37 PM Jun 20th from Tweetbot for iOS elsua @elearningguy I have 4 times today so far and 7 yesterday! Hoping to see if it would improve today! Grrr #e2conf 3:35 PM Jun 20th from Tweetbot for iOS elsua RT @sahana2802: Behavior is more important than the tool: 90% about people, 10% about tech. Tools will come and go. #e2conf / +1!! :-)) 3:33 PM Jun 20th from Tweetbot for iOS elsua @elearningguy Yes, I have! And thinking about going that way or Google Plus as well! Stay tuned! :) hehe #e2conf 3:32 PM Jun 20th from Tweetbot for iOS elsua @jonhusband @BdotW @bduperrin Exactly! Culture is the key in here and in this case the wrong culture, one of manage by fear! #e2conf 3:31 PM Jun 20th from Tweetbot for iOS elsua @kochuyt The daily exceeded rate of tweets and inability to refresh timeline from #e2conf horrendous! #e2conf 3:30 PM Jun 20th from Tweetbot for iOS elsua @jonhusband @bduperrin @dweinberger True, but then again those equals are people w/ names & identities, own them #e2conf 3:29 PM Jun 20th from Tweetbot for iOS elsua @4byoung Probably, but I am willing to give it a try, if this silliness continues to cripple the experience! Grrr #e2conf 3:28 PM Jun 20th from Tweetbot for iOS elsua @bduperrin @jonhusband true, but it is an interim solution of a limited scope on the long run! #e2conf 3:27 PM Jun 20th from Tweetbot for iOS elsua @elearningguy nope, exceeding the daily tweeting limits or timeline searches of #e2conf nothing to do w/ 140 characters, alas #e2conf 3:26 PM Jun 20th from Tweetbot for iOS elsua RT @pulvereyes: @elsua @kmhobbie IBV Study - Collective Intelligence: Capitalizing on the Crowd http://t.co /JzhbfQJn #socbiz #e2conf /Thx! 3:25 PM Jun 20th from Tweetbot for iOS elsua @marie_wallace @alanlepo Nope, we just need Twitter to get its act together and bypass those silly limits!! :) #e2conf 3:25 PM Jun 20th from Tweetbot for iOS elsua @Nakadra Absolutely! That is where the vulture baggage would kick in to inﬂuence that change :) #e2conf20 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ 3:24 PM Jun 20th from Tweetbot for iOS Snap Bird has matched elsua @bduperrin @jonhusband exactly, so why encourage it 800 tweets then? Focus on addressing the pending issues behind it, to out of avoid further pbs #e2conf 3:03 PM Jun 20th from Tweetbot for iOS 1,400 searched elsua @BdotW @bduperrin @jonhusband @TheEduceGroup dating back to the afternoon of and what happened eventually? Just curious… #e2conf 3:02 PM Jun 20th from Tweetbot for iOS Jun 4th PERMALINK moehlert @dpontefract @elsua #e2conf Always good to tie in #StarWars...must watch out for the Sith though..&dummies who think brown robes make a Jedi 2:58 PM Jun 20th from web retweeted by elsua elsua @kochuyt I have got already a few options I have been thinking along, need to fine tune & execute, & move on from Twitter, s*cks! #e2conf 3:02 PM Jun 20th from Tweetbot for iOS elsua @4byoung It is not a problem w/ the tweets, it’s the exceeded capacity limits themselves that drive me nuts! Grrr #e2conf 3:01 PM Jun 20th from Tweetbot for iOS elsua RT @dpontefract: @moehlert @elsua There are only a few true executive Jedi willing to do battle .. Padawans on the way though. #e2conf / LOL 3:00 PM Jun 20th from Tweetbot for iOS elsua @moehlert @dpontefract We do! And we wouldn’t have it any other, for sure! It is the fine tuning of the end goal ;) #e2conf 3:00 PM Jun 20th from Tweetbot for iOS elsua @elearningguy Probably, to me, it is all about gathering those initial ideals, versus elaborating them further into implementation #e2conf 2:59 PM Jun 20th from Tweetbot for iOS pulvereyes @elsua @kmhobbie absolutely agree it shouldnt be that way; what is best for org? We talk abt this in #IBV paper on #collectiveintel #e2conf 2:54 PM Jun 20th from Twitter for iPhone retweeted by elsua elsua @pulvereyes @KMHobbie Would love to have the link to that paper if you have it available, not rush … #e2conf 2:55 PM Jun 20th from Tweetbot for iOS elsua @moehlert @dpontefract Yes, but at some point the question of implementation of the idea needs to kick in, too! ;) #e2conf 2:54 PM Jun 20th from Tweetbot for iOS elsua @bduperrin @jonhusband I bet those examples are very concrete and tough to extrapolate, better fix the culture first, IMO #e2conf 2:54 PM Jun 20th from Tweetbot for iOS elsua Note to self… for next life conf, stop using Twitter & look for something else! The stupidity of Twitter’s limits is appalling #e2conf 2:53 PM Jun 20th from Tweetbot for iOS elsua @moehlert @dpontefract and that is where the challenge is, because unless it brings them big $$$ it’s not going to happen #e2conf 2:51 PM Jun 20th from Tweetbot for iOS elsua @Nakadra Absolutely! And if you notice, most of those21 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ traits don’t have much to do with tech or #socbiz but how we do business #e2conf 2:50 PM Jun 20th from Tweetbot for iOS Snap Bird has matched Nakadra @elsua #wirearchy.. possible in part to a modern 800 tweets way of communicating - that is, being open, transparent, out of connected (mind & tech) #e2conf 2:47 PM Jun 20th from web retweeted by elsua 1,400 searched dpontefract Nice. RT @moehlert @elsua #e2conf Im seeing dating back to the afternoon of some Rube Goldberg-esque system of rain barrels, into gutters, thru ﬁlters, into bottles Jun 4th 2:47 PM Jun 20th from Twitter for iPad retweeted by elsua PERMALINK elsua RT @moehlert: @elsua @dpontefract Right! Ground Up only gets you so far… #e2conf / Indeed, why of the request for exec sponsorship :) 2:49 PM Jun 20th from Tweetbot for iOS elsua @KMHobbie @pulvereyes But it shouldn’t be like that! That is why social networking helps in here to build on that trust building #e2conf 2:49 PM Jun 20th from Tweetbot for iOS elsua @moehlert Amen to that statement! That is it! Easy to get the ideas out of people’s heads, but challenging to implement! #e2conf 2:48 PM Jun 20th from Tweetbot for iOS moehlert @elsua #e2conf Its because its easy to give "passionate lip service" to a cultural change...another animal entirely to embark on one 2:46 PM Jun 20th from web retweeted by elsua elsua RT @pulvereyes: @elsua to some degree I think current culture/practices dont allow ideas,insight to be heard based on own merit #e2conf /+1 2:47 PM Jun 20th from Tweetbot for iOS elsua @dpontefract @moehlert and with enough exec sponsorship & leadership to fund those best ideas, which is the missing piece #e2conf 2:46 PM Jun 20th from Tweetbot for iOS elsua @jonhusband Colour me skeptic, Jon, if u aren’t comfortable saying what you think in a work environment it says a lot where u work #e2conf 2:45 PM Jun 20th from Tweetbot for iOS elsua @moehlert That is the biggest challenge from any ideation mgmt system; get the ideas, then what? That is where we fail consistently #e2conf 2:44 PM Jun 20th from Tweetbot for iOS elsua @Steven_Osborne Exactly! If they hide behind anonymity, there is a larger problem at stake, lack of trust, govern by fear :( #e2conf 2:43 PM Jun 20th from Tweetbot for iOS elsua Change is hard, but if you make it practical, simple and integrated into existing programs, much easier to embrace :) #e2conf 2:41 PM Jun 20th from Tweetbot for iOS elsua Tweet storm…get plenty of input in chunks of 140 characters of less… like a Tweet Jam, I guess :-D very low barrier of participation #e2conf 2:38 PM Jun 20th from Tweetbot for iOS elsua Open contributions by the hidden hero, anonymity in the workplace? Hummm, not sure about that one; lack of trust #e2conf 2:37 PM Jun 20th from Tweetbot for iOS22 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua Find natural leaders through their social interactions & their connectedness to the rest of the org #e2conf Snap Bird has matched 2:36 PM Jun 20th from Tweetbot for iOS 800 tweets dpontefract Couldnt agree more ... we redeﬁned our leadership framework to drive a culture change, which aided out of engagement & drove collab #e2conf 2:30 PM Jun 20th from Twitter for iPad retweeted by elsua 1,400 searched dating back to the afternoon of elsua @bethlaking1 Transitioning from hierarchy to wirearchy, from managers 1.0 to leaders 2.0 ;-) #e2conf Jun 4th 2:34 PM Jun 20th from Tweetbot for iOS PERMALINK elsua RT @sahana2802: Principles of management 2.0: #e2conf http://t.co/D3EzrMbp / nicely captured! Thanks, Sahana! :) 2:28 PM Jun 20th from Tweetbot for iOS elsua RT @jister14: Trust is one if the principles of management 2.0 @bugguu #e2conf / +1! 2:28 PM Jun 20th from Tweetbot for iOS elsua RT @JoeRaimondo: Im sure weve all known managers who we wanted to hack. #e2conf / hehe Maybe ;) hehe 2:24 PM Jun 20th from Tweetbot for iOS elsua @lbenitez You bet!! I got lots of glimpses about #blueiq and it is great to see! Even the Ambassadors! W00t!! #e2conf 2:17 PM Jun 20th from Tweetbot for iOS elsua Corporate brain keeps growing, the more you feed it’s obviously through those social interactions :) #e2conf 2:11 PM Jun 20th from Tweetbot for iOS elsua RT @pgillin: Listening to @LeasePlanNL video reminds me of how multilingual the rest of the world is. #e2conf / Absolutely! :) 2:10 PM Jun 20th from Tweetbot for iOS elsua Another key focus: daily tasks, activities; basically, what i’ve been advocating for a long while: use cases w/ a purpose, meaning #e2conf 2:10 PM Jun 20th from Tweetbot for iOS elsua RT @lbenitez: Now on screen a promotional video used internally at LeasePlan to drive adoption #e2conf / People to people! P2P FTW! 2:08 PM Jun 20th from Tweetbot for iOS elsua LinkedPeople … what a great name highlighting key message: the connected company, interconnected across the board #E2Conf 2:07 PM Jun 20th from Tweetbot for iOS elsua Main focus from Leaseplan: adoption, adoption, adoption; pull vs. push, once again, inviting people to participate :) #e2conf 2:06 PM Jun 20th from Tweetbot for iOS elsua @jonhusband @krcraft not just important, but rather critical, in my opinion, and often overlooked! #e2conf 1:57 PM Jun 20th from Tweetbot for iOS elsua @gradygroove Quite a few of them, I can tell you ;) hehe #e2conf 1:56 PM Jun 20th from Tweetbot for iOS elsua @jonhusband Thanks, Jon! Will check it out whenever I have got a moment heh Appreciated! #e2conf 1:54 PM Jun 20th from Tweetbot for iOS23 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua RT @lbenitez: And now @jeffschick takes the stage at #e2conf to talk about culture ! / hehe and biz processes, too! Snap Bird has matched ;) 1:53 PM Jun 20th from Tweetbot for iOS 800 tweets elsua @krcraft That is just spot on! That human touch is whatout of should drive us all towards facilitating better versions of us #e2conf 1,400 searched 1:52 PM Jun 20th from Tweetbot for iOS dating back to the afternoon of elsua @VMaryAbraham @amcafee ROFL!! You know what I Jun 4th mean… hehe your live blogging is phenomenal! :) #e2conf 1:51 PM Jun 20th from Tweetbot for iOS PERMALINK elsua @krcraft Back again to that caring and sharing your best best to provide that customer experience ;) #e2conf 1:50 PM Jun 20th from Tweetbot for iOS elsua RT @KevinDJones: Translate "Developer Joy" into "Employee Joy" - Thats what I aim for. #e2conf / Amen to that one!! :) 1:49 PM Jun 20th from Tweetbot for iOS elsua RT @VMaryAbraham: #e2conf @amcafee keynote on Our Computer Overlords: http://t.co/QTQzJw6A / Another lovely blogging machine, Mary ;) Thx! 1:48 PM Jun 20th from Tweetbot for iOS elsua @krcraft Too true! Perhaps we need to bring some of that back to remind us of where we come from … #e2conf 1:47 PM Jun 20th from Tweetbot for iOS elsua Experience must be “felt” … kind of very interesting challenge when you think about knowledge work, how do you feel it? :) #e2conf 1:46 PM Jun 20th from Tweetbot for iOS elsua Who would have thought… empathy pushing the game forward! Put yourself in the shoes of your customers, when was last time we did it? #e2conf 1:45 PM Jun 20th from Tweetbot for iOS elsua RT @alanlepo: The presenters from Nike have great backdrops to their slides. #e2conf / Yeah, cause we know them all! The sportsmen, I mean! 1:43 PM Jun 20th from Tweetbot for iOS elsua From choosing on behalf of people to provide recommendations to people, push vs pull through tribal effects. App Store anyone? ;) #e2conf 1:39 PM Jun 20th from Tweetbot for iOS elsua RT @Greg2dot0: RT @krcraft: Machines cant kiss skinned knees, nor bruised customers. ;) #e2conf / Caring & sharing FTW!! :) 1:37 PM Jun 20th from Tweetbot for iOS elsua On stage now Art King from Nike, on change on thinking, adapting to their customers, w/ a premium user experience #e2conf 1:35 PM Jun 20th from Tweetbot for iOS cﬂanagan Your chances of surviving layoffs - participate in social tools good member of community - hold out against machines #e2conf @amcafee 1:31 PM Jun 20th from TweetDeck retweeted by elsua elsua RT @pgillin: @amcafee depressing keynote audience at #e2conf with examples of computer superiority. But can they cook? / I surely can! :) 1:33 PM Jun 20th from Tweetbot for iOS24 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @pgillin Yes, sir!! On the middle column, front rows… looking forward to saying Hi! shortly! :) #e2conf Snap Bird has matched 1:31 PM Jun 20th from Tweetbot for iOS 800 tweets elsua Foldit getting a mention highlighting how we are good at, vs. the machines Phew! ;) #e2conf out of 1:30 PM Jun 20th from Tweetbot for iOS 1,400 searched MikeGotta Then again, we have examples where collectives dating back to the afternoon of solve complex problems http://t.co/IxvHfnM6 Foldit, HIV research, and people #e2conf Jun 4th 1:26 PM Jun 20th from Twitter for iPad retweeted by elsua PERMALINK elsua What can we do then? 1. Don’t do anything? 2. Smash the machines 3. Race with the machines… #3 is the winner :) #e2conf 1:28 PM Jun 20th from Tweetbot for iOS elsua RT @passepartout: #e2conf Not liking @mcafee ‘s brave new world. I hope he talks about our new life with the Übermaschine. / +1!! :) 1:27 PM Jun 20th from Tweetbot for iOS jpanderso Can you beat Watson? Come to #IBM booth #301 at the #e2conf to ﬁnd out! http://t.co/WW94a9Sg #ibmsocialbiz #ibmwatson 1:23 PM Jun 20th from web retweeted by elsua elsua @christoph Oh gosh, that is a biggie one, too, indeed! Phew! Showing the human side for the business #e2conf 1:26 PM Jun 20th from Tweetbot for iOS elsua Looks like both our knowledge work and creativity would be what we have got left for work … left #e2conf 1:25 PM Jun 20th from Tweetbot for iOS elsua We were never that good in predictions, analytics, programmatic work, better come to terms with that ;) hehe #e2conf 1:24 PM Jun 20th from Tweetbot for iOS elsua From weird experience to routine when you drive GOOG’s autonomous car, no driver … I think I can wait for me driving license then #e2conf 1:21 PM Jun 20th from Tweetbot for iOS elsua @MikeGotta Yes! We saw it yesterday with the wrong twitter bots, in tweet streams; but surely agree! Not what Twitter used to be! #e2conf 1:20 PM Jun 20th from Tweetbot for iOS elsua RT @MikeGotta: As algorithms frame our perception, they also deﬁne our sense of reality #e2conf for better or worse / Hopefully, for better 1:18 PM Jun 20th from Tweetbot for iOS elsua RT @BillIves: Boston E20 Notes: Building an Online Community @catshinners http://t.co/6LyuUVKC #e2conf / Brilliant! Thanks, Bill! :) 1:18 PM Jun 20th from Tweetbot for iOS lehawes RT @bethlaking1 "Next years PowerPoint Karaoke during the Rumpus Room need designer temporary tattoos #cmtybc #e2conf #TheCR" +1 1:15 PM Jun 20th from TweetCaster for Android retweeted by elsua elsua Communication vs. collaboration … how would computers collaborate effectively in knowledge work, vs. communicate effectively? #e2conf 1:16 PM Jun 20th from Tweetbot for iOS elsua Will computers be capable of replacing knowledge25 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ work over time, specially, for critical decision making? Hummm, color me skeptic ;) #e2conf 1:14 PM Jun 20th from Tweetbot for iOS Snap Bird has matched elsua Computers vs the human brain, interesting battle, 800 tweets Watson getting a mention on how effective it’s growing month of out to month #e2conf 1:13 PM Jun 20th from Tweetbot for iOS 1,400 searched elsua Enterprise 2.0 has been a feeder of big data all along, dating back to the afternoon of specially, if you look into last couple of years ;) #e2conf 1:11 PM Jun 20th from Tweetbot for iOS Jun 4th PERMALINK elsua RT @amcafee: My #e2conf keynote will be streamed live tomorrow at 9:00 am EDT. Watch here: http://t.co /5VHTtWID #e20 #socbiz 1:10 PM Jun 20th from Tweetbot for iOS elsua On stage now @amcafee talking about what is next … Big Data #e2conf 1:09 PM Jun 20th from Tweetbot for iOS elsua Here we go! About to get started with Day Three, starting w/ keynotes… Paige getting things going at the moment :) #e2conf 1:07 PM Jun 20th from Tweetbot for iOS elsua RT @bethlaking1: Front and center for E20 keynotes with @elsua @lehawes @gary034 come on up #e2conf / good morning Boston summer! Hot!! 1:02 PM Jun 20th from Tweetbot for iOS elsua RT @bethlaking1: @alanlepo is opening PowerPoint karaoke downstairs in the Pour House #e2conf / Alan is a natural! Starting now!! 12:17 AM Jun 20th from Tweetbot for iOS elsua Whoahhh! Looking good for upcoming fun embarrassment! At the Rumpus Room event, at Pour House, readying for PPT Karaoke! Yay!! #e2conf 12:04 AM Jun 20th from Tweetbot for iOS elsua Oh oh face to face conversations took over & missed last breakout session & bunch of other stuff! Fun catching up though! Now drinks #e2conf 8:50 PM Jun 19th from Tweetbot for iOS elsua @bethlaking1 @prem_k @mich8elwu @rawn @charlieisaacs Haha you can say that twice!! Where are ya now? #e2conf 8:48 PM Jun 19th from Tweetbot for iOS elsua @SarahSiegel @suzielivingston it is!! And specially when you look into how that is going to triple over time! #e2conf 8:47 PM Jun 19th from Tweetbot for iOS elsua @Steven_Osborne yes, I think so! @lbenitez just mentioned they will share them; lots of meat for use cases, exs. on successful comms #e2conf 7:22 PM Jun 19th from Tweetbot for iOS elsua W3C getting a mention on their work of building social standards to apply rest of the #socbiz industry; soon needed!! :) #e2conf 7:18 PM Jun 19th from Tweetbot for iOS elsua @JamesFurbush @MikeGotta the one w/ @lbenitez @suzielivingston on comms facing biz challenges; may have gone for demos, too! #e2conf 7:17 PM Jun 19th from Tweetbot for iOS elsua Finally, in a session where we can get a glimpse of real26 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ solutions used by biz on their 2.0 journey w/ plenty of screenshots #e2conf 7:14 PM Jun 19th from Tweetbot for iOS Snap Bird has matched elsua Responsive & pervasive customer support, view 800 tweets customers as brand champions, as additional benefits; lot of out of work on that one still! #e2conf 7:08 PM Jun 19th from Tweetbot for iOS 1,400 searched elsua From the last tweet, really liking the whole concept of dating back to the afternoon of co-creation lurking in the background … hehe #e2conf 7:06 PM Jun 19th from Tweetbot for iOS Jun 4th PERMALINK elsua Benefits of crowdsourcing: tighter relationships w/ customers & partners, outpace your competition, solve challenging issues toghr #e2conf 7:06 PM Jun 19th from Tweetbot for iOS mich8elwu Collaboration Graph @ #e2conf Whos are the Network Bridges & Boundary Spanners http://t.co/7SY6eiOR #e2exp 6:59 PM Jun 19th from HootSuite retweeted by elsua elsua Connect key stakeholders, enable resiliency ( be prepared for rapid response to changing demands) evolve & adapt accordingly #e2conf 7:01 PM Jun 19th from Tweetbot for iOS VMaryAbraham #e2conf Suzie Livingstone: If you lose ppl by not providing good support 4 their mobile device, you may lose them all together. #e2comms 6:57 PM Jun 19th from Osfoora for iPhone retweeted by elsua elsua Finding experts, access content to collaborate on the fly, spread news quicker, team engaged, reduction of email = benefits #e2conf 6:59 PM Jun 19th from Tweetbot for iOS elsua @pulvereyes @alanlepo Indeed! If you don’t show it off w/ pride, there is an issue right there! Practice what u preach, please #e2conf 6:57 PM Jun 19th from Tweetbot for iOS elsua RT @lbenitez: At Bayer, things that used to take up to 3 weeks now take hours #e2conf #e2comms / Speed to execute at its best! 6:52 PM Jun 19th from Tweetbot for iOS elsua Execution for the goal is another key differentiator from communities, by generating enough openness & transparency #e2conf 6:51 PM Jun 19th from Tweetbot for iOS elsua Loving the twist of communities & social towards task centric computing: purpose, goal, context, work getting done! :) #e2conf 6:49 PM Jun 19th from Tweetbot for iOS elsua And above all, foster, embrace, facilitate social learning to take place as may happen :) #e2conf 6:48 PM Jun 19th from Tweetbot for iOS elsua Communities help avoid reinventing the wheel, removing barriers to knowledge sharing; central hubs of information, flatten hierarchy #e2conf 6:48 PM Jun 19th from Tweetbot for iOS elsua Monitor community members sentiment towards conversations that are happening to evaluate whether you need to engage #e2conf 6:46 PM Jun 19th from Tweetbot for iOS elsua @pulvereyes @alanlepo probably, because we just27 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ started w/ a trip down the memory lane! #e2conf hope tomorrow it catches up! #e2conf 6:45 PM Jun 19th from Tweetbot for iOS Snap Bird has matched elsua Combine the best of both worlds, whether internal or 800 tweets external, embrace both! :) Amplify reach where suitable! :) out of #e2conf 6:44 PM Jun 19th from Tweetbot for iOS 1,400 searched elsua @suzielivingston My pleasure! Loving the use cases dating back to the afternoon of and examples to highlight the richness & variety of communities #e2conf Jun 4th 6:43 PM Jun 19th from Tweetbot for iOS PERMALINK elsua RT @suzielivingston: In the last 2 years, 90% of the worlds data has been created in the last 2 years #e2conf #e2comms / HUGE! 6:42 PM Jun 19th from Tweetbot for iOS elsua @suzielivingston @lbenitez talent retention, reduction of attrition rates, knowledge sharing, break down silos, where appropriate #e2conf 6:41 PM Jun 19th from Tweetbot for iOS elsua RT @BillIves: Boston E20 Notes: The Iceberg Effect of Community Management http://t.co/yfmG4utP @rhappe #e2conf / blogging machine in act! 6:40 PM Jun 19th from Tweetbot for iOS elsua Communities can help anticipate customers needs, even before customers may know what they want, if I may add! ;) #e2conf 6:40 PM Jun 19th from Tweetbot for iOS rrwagner59 Lowes Andy Carusone with his contrarian approach injects a razor sharp business focus into social media for the enterprise! #e2conf 6:35 PM Jun 19th from Twitter for iPad retweeted by elsua elsua Expertise: PR & Marketing, project execution, product & service innovation, service & support << ramiﬁcations galore :) #e2conf 6:38 PM Jun 19th from Tweetbot for iOS elsua Use cases: expertise, practice, interest & engagement w/ a shout to @dhinchcliffe’s model! #e2conf 6:37 PM Jun 19th from Tweetbot for iOS elsua Trends in cmty mgmt: cmty mgrs being recognized a job role, according to HR; oh dear, disappointing, really. Outsourcing your job! #e2conf 6:36 PM Jun 19th from Tweetbot for iOS elsua Most CEOs feel disconnected, more and more, from their customers! #ceostudy key biz issue #e2conf 6:35 PM Jun 19th from Tweetbot for iOS elsua On breakout session w/ @lbenitez @suzielivingston on communities off to address biz challenges :) #e2conf 6:34 PM Jun 19th from Tweetbot for iOS elsua @chmarin Versus trying to pretend you know what they are going to ask you, when you don’t! #e2conf 6:33 PM Jun 19th from Tweetbot for iOS elsua @SocialJeremy @mich8elwu Me, too! And in real-time handling technology to get the job the job! :) #e2conf 6:32 PM Jun 19th from Tweetbot for iOS elsua @roonoid but then again, it is the conversations on the sides that are making the HUGE difference! #e2conf 6:20 PM Jun 19th from Tweetbot for iOS28 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua RT @roonoid: Many of the tweets coming out of #e2conf look like they were from the event two years Snap Bird has matched ago…boring / feels like it! ;) 6:20 PM Jun 19th from Tweetbot for iOS 800 tweets elsua Most community management activity is not visible in out of the community itself! / Be invisible whenever you can! :) #e2conf 1,400 searched 6:19 PM Jun 19th from Tweetbot for iOS dating back to the afternoon of elsua Key takeaways: embrace risks, build thick value for all Jun 4th constituents, embrace diversity of needs, proper community tooling, and… #e2conf PERMALINK 6:18 PM Jun 19th from Tweetbot for iOS elsua RT @ITSinsider: hands down. @acarusone best speaker so far at #e2conf. engaging, human, intelligent, authoritative / His usual best then! :) 6:16 PM Jun 19th from Tweetbot for iOS christyschoon #e2conf In @acaruson session: if you dont know someones pain points, ask them what their annual goals are and see what social can affect 6:10 PM Jun 19th from TweetDeck retweeted by elsua elsua Lastly, Be Human, have some fun, add personality, authenticity, humans respond well to humans! Amen to that one! #e2conf 6:15 PM Jun 19th from Tweetbot for iOS elsua Sharks are good for the ecosystem to clean up the mess, but careful on how they scare everyone away #e2conf 6:14 PM Jun 19th from Tweetbot for iOS elsua Communicate, communicate, communicate through multiple social channels or not! Virtual or physical! #e2conf 6:12 PM Jun 19th from Tweetbot for iOS MikeGotta #e2conf as people adopt social collaboration they make it their own; reminds me of how tools shape us, then we shape our tools 6:05 PM Jun 19th from Twitter for iPad retweeted by elsua elsua Don’t ignore your cmty, realising you don’t have to fix it all! Reach out to those who can fix it for you! Engage! #e2conf 6:11 PM Jun 19th from Tweetbot for iOS elsua RT @cflanagan: Dont call sessions training sessions - call them social learning sessions #e2conf / Or jut simply Learning ;) 6:10 PM Jun 19th from Tweetbot for iOS elsua Ride waves … help community members interact along a common context, whichever it may well be, work related or not! :) #e2conf 6:09 PM Jun 19th from Tweetbot for iOS elsua RT @hjarche: @elsua completely agree! http://t.co /NQxmsK1k @passepartout / I know, Harold, keep thinking about that post!! #e2conf 6:08 PM Jun 19th from Tweetbot for iOS elsua Have rules … Hummm, no rules, please, but guidelines! Usually, folks are pretty smart, treat them as such! We are all grown-ups! #e2conf 6:07 PM Jun 19th from Tweetbot for iOS elsua Never underestimate the power of saying “Thanks!” it will help you get very far! Indeed! Essential to show appreciation #e2conf 6:06 PM Jun 19th from Tweetbot for iOS29 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua All communities are all about Learning at the core! Figure out what they would want to be learning about! Snap Bird has matched #e2conf 6:05 PM Jun 19th from Tweetbot for iOS 800 tweets elsua Community managers main key roles: at as a out of connector, more than a contributor! Connect people to people, people to content! #e2conf 1,400 searched 6:03 PM Jun 19th from Tweetbot for iOS dating back to the afternoon of elsua RT @passepartout: #e2conf "e20 will not change your Jun 4th culture, but it will expose it." / One of my all time favourite ones! For better/worse PERMALINK 6:02 PM Jun 19th from Tweetbot for iOS elsua RT @passepartout: #e2conf Carusone is full of energy and memorable quotes / and rather engaging! Even from afar! :) 6:01 PM Jun 19th from Tweetbot for iOS elsua Be welcoming! Much more engaged members in the first week will sustain activity over longer run! Yes!! Communicate & welcome them! #e2conf 6:01 PM Jun 19th from Tweetbot for iOS elsua Tip on getting engagement going in communities: have a rich, varied round of community events, diversity on topics, offline, online #e2conf 6:00 PM Jun 19th from Tweetbot for iOS elsua Embrace your lurkers today, because they will be your critical mass of contributors tomorrow! :) #e2conf 5:59 PM Jun 19th from Tweetbot for iOS elsua RT @tylerawa92: The target is between their ears, not their inbox. #internalcomms #e2conf / indeed! Not hired to read email! Stop it ;) 5:58 PM Jun 19th from Tweetbot for iOS sgaudin Carusone, director of social collaboration at Lowes, is waking up todays #e2conf. Great speaker with interesting things to say. 5:52 PM Jun 19th from web retweeted by elsua elsua @SocialJeremy @mich8elwu by way way too far ahead of the rest of the pack! Saved them all! :) #e2conf 5:57 PM Jun 19th from Tweetbot for iOS elsua @mathewlowry ROFL Metrics are always tricky, on both ends! Those who create them, those who consume them! Perhaps we should ditch’em #e2conf 5:56 PM Jun 19th from Tweetbot for iOS elsua Main key trait from cmty managers: communication skills; here is mine: individual / group psychology, ability to listen well #e2conf 5:55 PM Jun 19th from Tweetbot for iOS Steven_Osborne Communities: look to achieve peer influence by orchestrating peer pressure to get you want to happen happening #e2conf 5:46 PM Jun 19th from Twitter for iPad retweeted by elsua elsua Always listen AND respond to what your cmty members are saying; show them you care by addressing that feedback :) #e2conf 5:53 PM Jun 19th from Tweetbot for iOS elsua @joachimheinz You are most welcome! The privilege was all mine! Keep leading the pack! :) let me know how I can help! :) #e2conf 5:51 PM Jun 19th from Tweetbot for iOS30 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @mathewlowry Personal productivity and effectiveness on getting the job done! Helping & sharing vs fighting one Snap Bird has matched another #e2conf 5:49 PM Jun 19th from Tweetbot for iOS 800 tweets elsua @mathewlowry @rhappe I would guess it is a lot out of highest than that! Perhaps more around 70/28/2, if not higher! #e2conf 1,400 searched 5:48 PM Jun 19th from Tweetbot for iOS dating back to the afternoon of elsua Jason mentioning how he does lots of content curation Jun 4th & content mgmt., communicates often, Q&A, promotion / recognition, etc. #e2conf PERMALINK 5:47 PM Jun 19th from Tweetbot for iOS elsua Peer influence in cmty mgmt is larger than organizational influence; networks & comms self-organizing work! :) #e2conf 5:45 PM Jun 19th from Tweetbot for iOS elsua RT @leewhite: Adoption is a strategy, not a goal. Performance is the goal. #e2conf / right into addressing biz problems! :) 5:43 PM Jun 19th from Tweetbot for iOS elsua For Those looking for immediate measures, focus on how communities help facilitate change of behaviors :) #e2conf 5:41 PM Jun 19th from Tweetbot for iOS elsua Relationships and trust take time to build, and reach sustainability, allow them to grow organically; behaviour change, pull, growth #e2conf 5:38 PM Jun 19th from Tweetbot for iOS elsua Measurable but not immediate; focus on the long term of the community life cycle, versus the immediate effects, measures #e2conf 5:37 PM Jun 19th from Tweetbot for iOS elsua RT @olivermarks: kicking off HR again with @acaruson and Lowes connections environment #e2conf / Watching stream from afar :) 5:36 PM Jun 19th from Tweetbot for iOS elsua Community: a group of people with unique shared values, common purpose to achieve a certain goal through connect & collab #e2conf 5:35 PM Jun 19th from Tweetbot for iOS elsua Title: The Iceberg Effect of Community Management w/ @rhappe & Jason Quesada :) #e2conf 5:34 PM Jun 19th from Tweetbot for iOS elsua RT @rhappe: About to get started w our presentation on community management at #e2conf - Rm 312 / Check! Listening, after lunch break :) 5:32 PM Jun 19th from Tweetbot for iOS bonniejbird White Paper from @ciberinc: “Getting Smarter, Faster: KM & Social Networking” by @sourcepov http://t.co /dNF0sGwl #e2conf #e20 #cio 4:58 PM Jun 19th from web retweeted by elsua elsua @kellypuffs You surely did! And it was great to finally catch up and talk some more about those digital competences! Very nice! #e2conf 5:00 PM Jun 19th from Tweetbot for iOS elsua Lunch time! Giving Twitter a break, so it can recover accordingly! :-)) back later! #e2conf 4:06 PM Jun 19th from Tweetbot for iOS31 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ rhappe @danielwu3 there are a lot of internal use cases but for general collaboration, engagement should be part of work Snap Bird has matched - and high #e2conf 3:59 PM Jun 19th from TweetDeck retweeted by elsua 800 tweets rhappe Not joining us for the rumpus later tonight? You are out of going to miss hilarity being created by @cindymeltz http://t.co /yOyZXASs #e2conf 1,400 searched 3:58 PM Jun 19th from TweetDeck retweeted by elsua dating back to the afternoon of elsua @MartinRolph @lehawes It’s a fad we’ve been trying for Jun 4th 20 years in different technologies,all of them ignoring human nature,failing #e2conf PERMALINK 4:03 PM Jun 19th from Tweetbot for iOS elsua @NancyWhite @catshinners @etiennewenger it is very similar, to some extent, couldn’t see any new element coming into the mix #e2conf 4:01 PM Jun 19th from Tweetbot for iOS elsua @NancyWhite I will definitely be blogging on this session to expand further what I learned; 140 characters not enough :-(( #e2conf 4:00 PM Jun 19th from Tweetbot for iOS elsua @NancyWhite Will try to get a copy of her slides, very solid piece of work & the case study very relevant! #e2conf 3:59 PM Jun 19th from Tweetbot for iOS elsua @NancyWhite Hearing some really good thoughts & ideas so far! @catshinners has been brilliant to set ground to cultivate them #e2conf 3:59 PM Jun 19th from Tweetbot for iOS elsua @MartinRolph @lehawes going further… Gamification is not helpful to any biz environment; highlights odd behaviors we could do w/o #e2conf 3:58 PM Jun 19th from Tweetbot for iOS elsua You have to understand the spectrum of participation in your community & perhaps encourage other methods of participation :) #e2conf 3:56 PM Jun 19th from Tweetbot for iOS elsua On to value metrics for community KPIs: audience engagement, share of voice, advocate influence, idea impact, sentiment ratio, #e2conf 3:52 PM Jun 19th from Tweetbot for iOS mich8elwu The result of the collaborative note-taking experiment #e2exp @ #e2conf is this set of notes on my talk, created by YOU http://t.co/rjc6Cj90 3:51 PM Jun 19th from HootSuite retweeted by elsua elsua Great case study shared by @catshinners confirming how complex interactions in online communities are; richness of choices is good #e2conf 3:51 PM Jun 19th from Tweetbot for iOS elsua @mich8elwu Fascinating, Michael! Although wish Twitter would stop the stupidity of shutting people off by exceeding silly limits ;) #e2conf 3:49 PM Jun 19th from Tweetbot for iOS mich8elwu Although I was most retweeted during #e2exp, I wasnt most influential as rank by PageRank. See graph 4 urself http://t.co/zlwMJQYn #e2conf 3:46 PM Jun 19th from HootSuite retweeted by elsua32 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @ggheorghiu @rhappe and revamped, nice again,which’s exactly why I’m not into comms being dead, Snap Bird has matched but dormant till they are reignited #e2conf 3:48 PM Jun 19th from Tweetbot for iOS 800 tweets elsua @rhappe It is always much MUCH higher! Indeed! out of Internal and external comms are two different beasts w/ different needs & wants #e2conf 1,400 searched 3:47 PM Jun 19th from Tweetbot for iOS dating back to the afternoon of lbenitez Critical success factors for inception of a community: Jun 4th sponsor, metrics, governance, & resourced lifecycle #e2conf http://t.co/4rdSJY6x PERMALINK 3:40 PM Jun 19th from Twitter for iPad retweeted by elsua rhappe Excellent framework from @cathinners for community building - community mgmt, technology, governance, metrics, curation, programming #e2conf 3:39 PM Jun 19th from TweetDeck retweeted by elsua elsua @cflanagan Ohhh, there you are! Enjoying this packed up session on community design & planning! Lots of good stuff to munch on! #e2conf 3:43 PM Jun 19th from Tweetbot for iOS elsua Critical success factors: exec educ of stakeholders,identity exec sponsor,resourced for Lifecycle & biz strategy success, governance #e2Conf 3:39 PM Jun 19th from Tweetbot for iOS rhappe Appreciate that @catshinners is introing concept of community maturity - cmties change & need different things at different times #e2conf 3:32 PM Jun 19th from TweetDeck retweeted by elsua elsua @infocloud @mich8elwu may want to speed that up & hook up Skype & would love to be a fly on the wires! Perhaps a Hangout soon? #e2conf 3:37 PM Jun 19th from Tweetbot for iOS elsua Community Lifecycle: Inception, Establishment, Growth, Maturity; high value, belonging, engagement, self-sustaining #e2conf 3:31 PM Jun 19th from Tweetbot for iOS elsua @ggheorghiu You don’t! I firmly believe communities don’t die, just like people, they go dormant; healthy behavior #e2conf 3:30 PM Jun 19th from Tweetbot for iOS elsua Communities help Orgs become learning Orgs where trust is the glue that gets everything together #e2conf 3:29 PM Jun 19th from Tweetbot for iOS elsua @infocloud @mich8elwu oh, gosh! That is a bummer! You can’t miss him! Still feel you, two, should talk and exchange brilliance! #e2conf 3:28 PM Jun 19th from Tweetbot for iOS elsua Dynamics: participation, transparency, collective, persistence, emergence, independent! In short, living organisms flowing freely #e2conf 3:27 PM Jun 19th from Tweetbot for iOS elsua Community principles: comms have got a life cycle, and a unique set of dynamics! Not teams, networks, but communities #e2conf 3:26 PM Jun 19th from Tweetbot for iOS33 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @infocloud @mich8elwu same point Michael addressed, on the lack of good data, but the model he Snap Bird has matched presented is rather powerful #e2conf 3:25 PM Jun 19th from Tweetbot for iOS 800 tweets elsua @infocloud @mich8elwu I suspect you would need to out of get together! Michael’s preso has been tremendous & eye opening on SNA / influence #e2conf 1,400 searched 3:24 PM Jun 19th from Tweetbot for iOS dating back to the afternoon of cindymeltz Why do we care about community? Transition of Jun 4th economy from tangible assets to knowledge-based over past two decades. #e2conf PERMALINK 3:20 PM Jun 19th from TweetChat retweeted by elsua elsua RT @rhappe: Nice attendance at the community track here at #e2conf - listening to @catshinners get started / lovely intro on purpose of comm 3:22 PM Jun 19th from Tweetbot for iOS elsua Breakout sessions, starting w/ Building an online community from strategy, planning, launch to effective engagement, adoption #e2conf 3:21 PM Jun 19th from Tweetbot for iOS elsua @infocloud probably but this morning @mich8elwu did a superb job in 30 minutes w/ Twitter #e2conf 3:20 PM Jun 19th from Tweetbot for iOS elsua @sourcePOV @storilynn @davidpwu @mich8elwu you see? You have been here after all! Hehe #e2conf 3:18 PM Jun 19th from Tweetbot for iOS elsua @MartinRolph @lehawes it may wear off, but the innate competion to get them remains, so instead of helping, they fight! :( #e2conf 3:15 PM Jun 19th from Tweetbot for iOS elsua @MartinRolph @lehawes But they are not! They have been there all along! Used for different purposes, but still around & gamed #e2conf 3:08 PM Jun 19th from Tweetbot for iOS lehawes @MartinRolph @elsua IMO, #gamification is about behavioral change, NOT adoption. Vendors have led us astray (again). #e2conf 3:05 PM Jun 19th from TweetCaster for Android retweeted by elsua elsua @marie_wallace @KMHobbie @VMaryAbraham @mich8elwu I think it was live streamed, so there should be a recording of it, I am sure… #e2conf 3:07 PM Jun 19th from Tweetbot for iOS elsua @sourcePOV @storilynn @mich8elwu Check the crowdsourced tweets coming from #e2exp … pretty solid altogether!! :) #e2conf 3:04 PM Jun 19th from Tweetbot for iOS elsua @KMHobbie @VMaryAbraham @mich8elwu You bet! & how he adapted the demo to match the audience’s expectations & intrigue us even more! #e2conf 3:03 PM Jun 19th from Tweetbot for iOS elsua @benbrooksny @mich8elwu you bet! Andi can strongly encourage you to follow up his work! Brilliant! Witty, smart, down to earth #e2conf 3:02 PM Jun 19th from Tweetbot for iOS elsua @sourcePOV @mich8elwu Not sure! We would have to ask Michael, but it’s been phenomenal! Privileged to have witnessed it! #e2conf 3:02 PM Jun 19th from Tweetbot for iOS34 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @RahulSahni7 I am afraid I don’t … Sorry! :-( #e2conf 3:01 PM Jun 19th from Tweetbot for iOS Snap Bird has matched 800 tweets elsua @MartinRolph @lehawes Not necessarily! W/ badges u could also intro different pernicious dynamics: competition, out of gaming the system #e2conf 3:00 PM Jun 19th from Tweetbot for iOS 1,400 searched dating back to the afternoon of elsua Loving how @mich8elwu is adjusting the live demo to keep the audience expectant, watching attentively! Fabulous! Jun 4th #e2exp #e2conf PERMALINK 2:58 PM Jun 19th from Tweetbot for iOS elsua @sourcePOV @mich8elwu LOL!! Indeed! But it’s truly fascinating! Talking about engaging the audience w/ live real-time interactions! #e2conf 2:57 PM Jun 19th from Tweetbot for iOS elsua Talking about Gamiﬁcation done right! @mich8elwu has just done it, showing us the value of live experiment! #e2exp #e2conf 2:54 PM Jun 19th from Tweetbot for iOS elsua @sourcePOV Doing fab! Getting a lovely injection of wisdom from @mich8elwu on SNA & VNA and lovely live demo! #e2exp #e2conf 2:52 PM Jun 19th from Tweetbot for iOS MikeGotta challenge is that frequency of email or other communications does not absolutely mean they are collaborating, your inferring #e2conf #e2exp 2:49 PM Jun 19th from Twitter for iPad retweeted by elsua elsua RT @AnaDataGirl: Cool people at #e2conf: if you are into SNA, you should check this http://t.co/jhp0txU8 #e2exp / +1!! 2:51 PM Jun 19th from Tweetbot for iOS elsua Fascinating talk on how different roles imply different ways of collab; biz should embrace all of them, adapting accordingly #e2exp #e2conf 2:50 PM Jun 19th from Tweetbot for iOS alanlepo Every time I see @mich8elwu present, Im reminded of how hes one of the smartest people in #socbiz #e2conf #e2exp 2:43 PM Jun 19th from HootSuite retweeted by elsua chieftech Folks, just remember SNA is an art. Anyone can plot nodes, but do you know what you know and dont know? #e2exp #e2conf 2:42 PM Jun 19th from Tweetbot for iOS retweeted by elsua elsua On internal collab you usually focus on relevant relationship, problem is we just don’t have good data! #e2exp #e2conf 2:46 PM Jun 19th from Tweetbot for iOS elsua Network bridgers, connectors are über-awesome! Quality trumps quantity time and time again! #e2exp #e2conf 2:45 PM Jun 19th from Tweetbot for iOS rhappe Love @mich8elwus more complex understanding of inﬂuence - awesome to see it presented #e2conf 2:41 PM Jun 19th from Twitter for iPhone retweeted by elsua elsua @chieftech @bduperrin @passepartout Exactly! And just way too ironic how we keep paving the same road we’ve done all along! ;) #e2conf 2:41 PM Jun 19th from Tweetbot for iOS35 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ lehawes My biggest take-away from #e2conf so far: use of private networking groups and DMs have overtaken public Snap Bird has matched channel interaction. 2:38 PM Jun 19th from TweetCaster for Android retweeted by elsua 800 tweets elsua @4byoung @mich8elwu I know! Looks like it is coming out of up again, slowly! #e2conf 2:40 PM Jun 19th from Tweetbot for iOS 1,400 searched dating back to the afternoon of elsua @chieftech @bduperrin @passepartout Most of which have failed consistently because of how we keep gaming the Jun 4th system #e2conf PERMALINK 2:39 PM Jun 19th from Tweetbot for iOS elsua @MartinRolph @lehawes Yes, but you need to look into it right where it matters: biz performance, badges don’t add anything there! #e2conf 2:39 PM Jun 19th from Tweetbot for iOS elsua Key criteria to identify influencers: credibility, bandwidth, relevance, timing, channel alignment, target confidence / trust #e2exp #e2conf 2:38 PM Jun 19th from Tweetbot for iOS olivermarks social network = a collection of entitites ,which are people - a social graph of nodes and edges #e2exp #e2conf 2:30 PM Jun 19th from TweetDeck retweeted by elsua elsua Loving how @mich8elwu destroys the whole notion of influencers by not having a common model to work on! He’s working on one though! #e2conf 2:36 PM Jun 19th from Tweetbot for iOS elsua Most important thing is to figure out what are the relationships represented by the edges :) #e2conf 2:35 PM Jun 19th from Tweetbot for iOS elsua @mich8elwu describing SNA with LinkedIn’s social graphs; brain jazzed up again!! #e2exp #e2conf 2:34 PM Jun 19th from Tweetbot for iOS elsua Just as @mich8elwu is on stage talking about SNA & doing live experiments, Twitter decides to shut me off! Rats!! #e2exp #e2conf 2:33 PM Jun 19th from Tweetbot for iOS alanlepo I love it. @mich8elwu is getting the #e2conf crowd to collaboratively take notes by using the #e2exp hashtag. 2:29 PM Jun 19th from HootSuite retweeted by elsua lehawes This #gamification keynote is spending too much time on badges and not enough on behavioral change at individual and group levels. #e2conf 2:24 PM Jun 19th from TweetCaster for Android retweeted by elsua elsua @bduperrin @passepartout Exactly! Funny thing it is not new either! KM tried to nail it & failed consistently for 18 years! #e2conf 2:22 PM Jun 19th from Tweetbot for iOS elsua @passepartout Exactly! Which right there is the wrong motivator, because it generates mechanic behaviors, not human ones #e2conf 2:21 PM Jun 19th from Tweetbot for iOS elsua @domosocial Find out from people what hurts their personal effectiveness & try to assess if social can address those pain points #e2conf 2:20 PM Jun 19th from Tweetbot for iOS elsua @passepartout it bothers me a lot!! Sad that we have to36 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ resort to such things in the 21st century #e2conf 2:18 PM Jun 19th from Tweetbot for iOS Snap Bird has matched elsua Keynote speaker confirming, once again, why I don’t 800 tweets buy into Gamification to drive engagement, adoption; wrong out of dynamics / objectives #e2conf 2:17 PM Jun 19th from Tweetbot for iOS 1,400 searched elsua Gamification comes from engagement, that comes from dating back to the afternoon of adoption that comes from viral growth, to identify knowledge, relevancy #e2conf Jun 4th 2:13 PM Jun 19th from Tweetbot for iOS PERMALINK elsua RT @mich8elwu: Gamification is more about psychology than anything else #e2conf / We need to converse more on that one, Michael :) 2:11 PM Jun 19th from Tweetbot for iOS elsua @ananeves Not sure! Learning more … watch for next round of tweets … hehe #e2conf 2:10 PM Jun 19th from Tweetbot for iOS elsua FedEx on stage, talking about Gamification on the enterprise… #e2conf 2:08 PM Jun 19th from Tweetbot for iOS elsua RT @passepartout: #e2conf Everybody! We just saw what Siri looks like / We surely did and she is a lovely lady altogether! ;) 2:04 PM Jun 19th from Tweetbot for iOS mich8elwu Focus on intent, no location. That is the whole point of context inference. Once you get the context, you can infer intent! #e2conf 2:01 PM Jun 19th from HootSuite retweeted by elsua dmeiselman Due respect to @americanair, the best mobile UI wont overcome a bad overall customer experience & no response to social complaints #e2conf 2:01 PM Jun 19th from Twitter for iPad retweeted by elsua elsua Real-time customer support in the airline industry is a nice utopia; my experience? Just doesn’t work, keep trying #e2conf 2:03 PM Jun 19th from Tweetbot for iOS elsua Nice one, think intent, once again, back on focus & purpose for going social through mobile user experience :) #e2conf 2:00 PM Jun 19th from Tweetbot for iOS elsua RT @JamesFurbush: I will say its nice being at #e2conf with stable wifi. Its like seeing a #unicorn in the conference wild / indeed! +1! 1:59 PM Jun 19th from Tweetbot for iOS elsua AA musing about how the game has changed, w/ emergence of mobile, where UI is the focus = focus on the user experience, it matters #e2conf 1:58 PM Jun 19th from Tweetbot for iOS elsua RT @jimworth: RT @krcraft: E2.0 Boston 2012 wiki here: http://t.co/RfkIoTsw Invaluable resource for pressos, posts, links #e2conf / Yay!! 1:55 PM Jun 19th from Tweetbot for iOS elsua RT @rawn: #e2conf With a #socbiz project timeline, Id expect to see the dead ends, the blocked roads, the mistakes... admit it / the ugly! 1:55 PM Jun 19th from Tweetbot for iOS elsua RT @alanlepo: Great slide by @foomanpdx on Nikes37 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ #socbiz vision for internal and external collaboration #e2conf http://t.co/Wq7J8UIT / +1! 1:54 PM Jun 19th from Tweetbot for iOS Snap Bird has matched elsua RT @rhappe: Maybe I should bite my tongue during this 800 tweets American Airlines presentation... They just deleted 50k+ of my of out miles #e2conf / Ouchie 1:53 PM Jun 19th from Tweetbot for iOS 1,400 searched elsua @britttbravo oh yeah! I remember those conversations! dating back to the afternoon of Been recovering some of those while over here in #e2conf :) 1:53 PM Jun 19th from Tweetbot for iOS Jun 4th PERMALINK elsua American Airlines on stage now, reminding me why I don’t enjoy biz traveling as much as I used to years back. Thanks! #e2conf 1:51 PM Jun 19th from Tweetbot for iOS rawn #e2conf the end findings are good, but its the org implementation timeline and order of events that really shows "what it took" 1:47 PM Jun 19th from HootSuite retweeted by elsua elsua Seeing the benefits early in the game is key towards continuing further on that journey :) Yay! :) #E2conf 1:47 PM Jun 19th from Tweetbot for iOS elsua Loving how the major key driver on their 2.0 journey was to address & solve biz problems! W/ a purpose, emergent, no finish line!! #e2conf 1:47 PM Jun 19th from Tweetbot for iOS elsua RT @mich8elwu: Face to face collaboration is not going away. It is the most effective and high bandwidth way to collaborate #e2conf / +1!!! 1:45 PM Jun 19th from Tweetbot for iOS elsua RT @KevinDJones: Shout out to @kendomen at #Nike from #e2conf for his great work! / Hands down!! We miss ya, Ken!! Well done!! :-D 1:43 PM Jun 19th from Tweetbot for iOS elsua Initial focus on internal collab, to then move externally,biz contextual collab w/ multiple tools = App Store / Interesting! We, too #e2conf 1:42 PM Jun 19th from Tweetbot for iOS elsua Finally, biz and IT coming together as the final solution; not focusing on the IT aspects along, but the whole equation of biz #e2conf 1:41 PM Jun 19th from Tweetbot for iOS KevinDJones "Redefine the way we work." An absolute must here! Focus on this to succeed. #e2conf @foomanpdx 1:38 PM Jun 19th from Twitter for iPad retweeted by elsua elsua Old way vs New way of doing work! There I went with both hands up on #noemail #lawwe :-P #e2conf 1:39 PM Jun 19th from Tweetbot for iOS elsua RT @RichardRashty: @elsua @rawn #e2conf > strategy *does* eventually eat culture ..> IMO -->Only if Culture is "cooked" the right way /+1! 1:38 PM Jun 19th from Tweetbot for iOS elsua Learn from others, partners, thought leaders, vendors to try to redefine a vision, going mobile 1st, desktop 2nd, intuitive, easy #e2conf 1:37 PM Jun 19th from Tweetbot for iOS38 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua Hehe noticing a bunch of Spanish soccer players in the background slides… sign of the times? :-P #e2conf Snap Bird has matched 1:36 PM Jun 19th from Tweetbot for iOS 800 tweets elsua Executive support & sponsorship to embrace change mgmt, transition management, involving multiple partners out of (legal, comms) #e2conf 1:36 PM Jun 19th from Tweetbot for iOS 1,400 searched dating back to the afternoon of elsua @deedubya Sticking with facilitated serendipity for me though, don’t see the oxymoron, I am afraid :) #e2conf Jun 4th 1:34 PM Jun 19th from Tweetbot for iOS PERMALINK elsua Apparently strategy *does* eventually eat culture, in the shape of solutions ;) people to people, info, biz performance acceleration #e2conf 1:33 PM Jun 19th from Tweetbot for iOS elsua Evolve immediately, learn to succeed or fail quickly, to keep moving, never stand still, part of the learning curve #e2conf 1:33 PM Jun 19th from Tweetbot for iOS elsua On Faster: information, people, connect in ways you couldn’t before, facilitated serendipity anyone? :) #e2conf 1:31 PM Jun 19th from Tweetbot for iOS elsua Lovely! First mention of #complexity while we are all trying to stay connected. Nice! Finally! #e2conf 1:30 PM Jun 19th from Tweetbot for iOS elsua RT @mich8elwu: The collaboration journey has no ﬁnish line. #e2conf / Brilliant quote! :) 1:29 PM Jun 19th from Tweetbot for iOS dhinchcliffe "Part of successful collaboration is reducing unnecessary collaboration." - @socialbrick #e2conf #socbiz 1:20 PM Jun 19th from HootSuite retweeted by elsua elsua Nike is built on relationships, on a global scale, event today; embracing diversity, ideas, people, to innovate their goals #e2conf 1:28 PM Jun 19th from Tweetbot for iOS elsua @VHosseini ROFL!! Never mind, I guess I needed more coffee! After all, thanks for clarifying! :) #e2conf 1:27 PM Jun 19th from Tweetbot for iOS elsua Nike on stage knowing how to wake up an audience! For real! Whoahh #e2conf 1:27 PM Jun 19th from Tweetbot for iOS elsua @VHosseini ? Did I miss something? #e2conf 1:25 PM Jun 19th from Tweetbot for iOS elsua Loving the description of #socbiz as a collaborative journey of experimenting, learning, adapting, collaborating, meaningfully! :-D #e2conf 1:24 PM Jun 19th from Tweetbot for iOS elsua Teach people how to make smart decisions to get their work done, back again into that focus / purpose for #socbiz #e2conf 1:23 PM Jun 19th from Tweetbot for iOS elsua Key success factor from their journey: partnerships; understand you won’t have to do it alone, as part of a single immersive culture #e2conf 1:22 PM Jun 19th from Tweetbot for iOS39 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @RobertsGolden Oh, yes!! At the Rumpus thingy, if not sooner! Looking forward to it! #e2conf Snap Bird has matched 1:20 PM Jun 19th from Tweetbot for iOS 800 tweets elsua Part of collaboration is to avoid useless collaboration; out of stop with over share and share w/ a purpose :) hehe #e2conf 1:20 PM Jun 19th from Tweetbot for iOS 1,400 searched elsua @benbrooksny @RobertsGolden In everyone’s I can dating back to the afternoon of imagine! :) #e2conf 1:19 PM Jun 19th from Tweetbot for iOS Jun 4th PERMALINK elsua @RobertsGolden Hiya! Are you at the conference? Would love to catch up eventually, if you are, please :) #e2conf 1:18 PM Jun 19th from Tweetbot for iOS elsua @rawn No idea! It wasn’t mentioned and it wasn’t showing on the “charts” we shall see :) #e2conf 1:18 PM Jun 19th from Tweetbot for iOS elsua Test & Learn as part of their major key theme when embarking on the 2.0 journey:Wells Fargo has always been collaborative, evolution #e2conf 1:17 PM Jun 19th from Tweetbot for iOS elsua @RobertsGolden getting another mention highlighting how key senior leadership is for #socbiz lovely trip down memory lane :) #e2conf 1:15 PM Jun 19th from Tweetbot for iOS elsua @johnstepper @rhappe @olivermarks getting lovely mentions on describing the #socbiz landscape community, learning, people #e2conf 1:14 PM Jun 19th from Tweetbot for iOS elsua RT @mich8elwu: collaboration behind ﬁrewall req integration, which is very diff from collaboration externally #e2conf / +1! 100% agree! 1:13 PM Jun 19th from Tweetbot for iOS elsua RT @BillIves: Boston E20 Notes: Organization Next Workshop http://t.co/yNpNw8Jx #e2conf / Hello there! Phenomenal, as usual, Bill! :) 1:12 PM Jun 19th from Tweetbot for iOS alanlepo #e2conf rebrands itself as #e2social (Boston) and #e2innovate (Santa Clara) 1:07 PM Jun 19th from HootSuite retweeted by elsua elsua Ha! Make that @ross please :) on the evolution of Enterprise 2.0; @amacfee on winning or losing on 1st inning; move forward! #e2conf 1:11 PM Jun 19th from Tweetbot for iOS elsua Listen, Learn, from others to distinguish signal from noise, to get things going for them … @rossmayﬁeld getting a mention :) #e2conf 1:10 PM Jun 19th from Tweetbot for iOS elsua On we go w/ Keynotes, starting off w/ Wells Fargo; once again highlighting how critical F2F is for social at conferences :) #e2conf 1:09 PM Jun 19th from Tweetbot for iOS elsua Looks like #e2conf is evolving nicely into some major key themes, E2Social & E2Innovate, starting w/ the one in Santa Clara :) 1:08 PM Jun 19th from Tweetbot for iOS elsua @moehlert @sahana2802 great!! Thanks! It is #e2conf… my bad, sorry! Appreciated the link, Mark!40 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ 1:05 PM Jun 19th from Tweetbot for iOS Snap Bird has matched KevinDJones Download the new free ebook: 15 Ways To Fail 800 tweets at Social Business (and how to avoid that fate) #e2conf out of http://t.co/S5G3IthW 1:03 PM Jun 19th from web retweeted by elsua 1,400 searched elsua Here we go! Day Two of #e2conf starting w/ a wrap up dating back to the afternoon of of 2.0 trends, Social Analytics getting a mention, as well as mobile #wifiON :) Jun 4th 1:04 PM Jun 19th from Tweetbot for iOS PERMALINK elsua @sahana2802 Yes, I am liking it, too! Ive already curated yesterdays tweets from #e2conf & quite a few of them, so holding nicely! :) 12:38 PM Jun 19th from Janetter for Mac elsua @gamechange Yeah! Got two of those! And would be nice meeting up! Looking forward to it! #e2conf 9:26 PM Jun 18th from Tweetbot for iOS elsua @jonhusband @bduperrin @marie_wallace Which in a way, is another form of gamification, unsustainable as can be seen nowadays #e2conf 8:11 PM Jun 18th from Tweetbot for iOS elsua @rucsb @GautamGhosh @sahana2802 I know! We have been having some great conversations & more later on, for sure! #e2conf going offline now :) 6:41 PM Jun 18th from Tweetbot for iOS elsua @jackvinson @VMaryAbraham By 4:30 we are watching the match, already, meet us at Sonsoi, Newbury St. Heading there now! #e2conf 6:39 PM Jun 18th from Tweetbot for iOS elsua @rucsb indeed! But that has been the story all along, it’s just we are finally opening up to what we have been doing all along! #e2conf 6:38 PM Jun 18th from Tweetbot for iOS elsua RT @MikeGotta: when you repeat the same tweet over and over again in the #e2conf thats call spam ... just saying :) / Yes!! Stop it :) 6:37 PM Jun 18th from Tweetbot for iOS elsua @sunanda_malik Fantastic!! Hope it makes it through & would love to know the impact it’ll generate! :) #e2conf 6:35 PM Jun 18th from Tweetbot for iOS elsua @cflanagan Going to watch the soccer match at Sonsei and then back for the evening drinks, from there onwards we can see? #e2conf 6:35 PM Jun 18th from Tweetbot for iOS elsua @GautamGhosh @rucsb Indeed! That glue is that social capital! That passion, interest is what keeps things together! #e2conf 6:34 PM Jun 18th from Tweetbot for iOS elsua @MikeGotta Excellent! They did play very well last night, although was expecting more from NED, oh well, can’t have it all #e2conf 6:33 PM Jun 18th from Tweetbot for iOS elsua @Nakadra Indeed! Which is refreshing to see when companies seek other motives to drive F2F & virtual alike! #e2conf 6:32 PM Jun 18th from Tweetbot for iOS elsua @rucsb We do! Because that is what we need: warmth,41 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ caring, helping, sharing to get job done through who we trust the most! #e2conf 6:32 PM Jun 18th from Tweetbot for iOS Snap Bird has matched elsua @jackvinson @VMaryAbraham Meeting up in 10m by 800 tweets the front door entrance of the Convention Center? I know a out of place! :) Anyone else! #e2conf 6:30 PM Jun 18th from Tweetbot for iOS 1,400 searched dating back to the afternoon of elsua Well, that is it, for me, for Day One! Taking a short break & stepping away to watch the game :) #goESP Back for drinks later! #e2conf Jun 4th 6:26 PM Jun 18th from Tweetbot for iOS PERMALINK elsua @Nakadra unfortunately, most biz see virtual communities as a great replacement for F2F communities for a single reason: cut costs #e2conf 6:20 PM Jun 18th from Tweetbot for iOS elsua @Nakadra Absolutely, which’s the great point that came across when I asked the Q; F2F still rules, still has a place! No substitute #e2conf 6:19 PM Jun 18th from Tweetbot for iOS elsua @bduperrin Yes, it’s that body language that helps generate the original spark to build trust in virtual environments afterwards #e2conf 6:16 PM Jun 18th from Tweetbot for iOS elsua @bduperrin Oh yes!! Too funny when thinking how very own centric we are, when things are happening elsewhere! Bellybutton anyone? #e2conf 6:14 PM Jun 18th from Tweetbot for iOS bethlaking1 Love the cultural deep dive UBM took to build the online communities in China. Wendy Tu was a great find for CM #cmtybc #e2conf 6:12 PM Jun 18th from TweetDeck retweeted by elsua elsua Once again, it looks like the most efficient way of embracing virtual adoption of social technologies is through F2F events! :) #e2conf 6:12 PM Jun 18th from Tweetbot for iOS elsua Great point Wendy she is mentioning: she is a community facilitator, not a translator! Started connecting business units (12) #e2conf 6:11 PM Jun 18th from Tweetbot for iOS elsua They embraced sharing in Chinese, easier for them, lowering down the barrier of entry :) fast, easy, efficient #e2conf 6:10 PM Jun 18th from Tweetbot for iOS elsua @bduperrin Me, too! Apparently listening would be a key activity to kick things off! have local leaders & supporters (technical) #e2conf 6:09 PM Jun 18th from Tweetbot for iOS elsua It took 4 months to find Wendy as the community manager; key activity she did 1st thing: Listen!! Learn about their needs! #e2conf 6:08 PM Jun 18th from Tweetbot for iOS elsua China is a country that stays in the middle; well, not just China! The vast majority of the corporate world! Don’t stand out much! #e2conf 6:06 PM Jun 18th from Tweetbot for iOS elsua UBM sharing challenges from community efforts in China: slow response, posting in English, busy!, unconnected, hierarchical #e2conf 6:05 PM Jun 18th from Tweetbot for iOS42 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua And ﬁnally, listen and provide ongoing support! Wise words from SMC to facilitate global external communities Snap Bird has matched #e2conf 6:01 PM Jun 18th from Tweetbot for iOS 800 tweets elsua Takeaways: develop guidelines early but be ﬂuid, out of maintain visibility, unite members & conversations, encourage comty diversity #e2conf 1,400 searched 6:00 PM Jun 18th from Tweetbot for iOS dating back to the afternoon of elsua RT @MikeGotta: @elsua http://t.co/lbNRZ5cg http://t.co Jun 4th /NQHixyaZ its complicated :) #e2conf / Off to Pocket to read later. Thanks, Mike!! PERMALINK 5:59 PM Jun 18th from Tweetbot for iOS elsua RT @ericzigus: Rt @greg2dot Social doesn’t make shit roll up hill! #e20 #e2conf #socbiz / contrary to most people’s perceptions! #e2conf 5:58 PM Jun 18th from Tweetbot for iOS elsua @Nakadra I am sure it will happen eventually! Sooner or later! Glad the live tweets are proving useful :) #e2conf 5:56 PM Jun 18th from Tweetbot for iOS elsua @MikeGotta True, but when negative, there is mostly a power, political, bullying struggle to achieve diminishing of a relationship #e2conf 5:55 PM Jun 18th from Tweetbot for iOS elsua @bduperrin Ohhh, yeah! Engagement = manipulation + golden carrot things will change, shift,when they won’t;myth needs breaking down #e2conf 5:54 PM Jun 18th from Tweetbot for iOS elsua @Nakadra Bummer! Next time! But thanks for the tweets! Just discovered Twitter had me un followed ya! Grrr s*cks! #e2conf 5:50 PM Jun 18th from Tweetbot for iOS elsua Loving @MeganMurray last concluding words: be brave & start something up! Yes!!! You already got the No for an answer right now! #e2conf 5:48 PM Jun 18th from Tweetbot for iOS elsua @bduperrin Amen to that one! Too bad that businesses themselves don’t see it that way, thinking they are just happy to have a job #e2conf 5:47 PM Jun 18th from Tweetbot for iOS elsua Being afraid and driving engagement doesn’t mix up! Facilitate an environment where governing by fear is non existent #e2conf 5:46 PM Jun 18th from Tweetbot for iOS elsua RT @VMaryAbraham: Companies shouldnt shy away from non-biz convos. Those convos help connect humans & build relationships #e2conf / +1!! 5:44 PM Jun 18th from Tweetbot for iOS elsua RT @spieruccini: Inherent transparency and community-based power structures are drivers for next gen business #e2conf / vs. org power ones 5:44 PM Jun 18th from Tweetbot for iOS elsua In most cases social capital is the glue that ties a business together! Should be encouraged, more than constrained #e2conf 5:42 PM Jun 18th from Tweetbot for iOS elsua @Nakadra Are you at the conference by any chance? Would love to meet up, if you are! :) #e2conf 5:42 PM Jun 18th from Tweetbot for iOS43 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @gordonr @rhappe @MeganMurray @VMaryAbraham @dpontefract @rawn @dhinchcliffe Grr, u shouldn’t have!! Snap Bird has matched I’d’ve loved to proper catchup #e2conf 5:40 PM Jun 18th from Tweetbot for iOS 800 tweets elsua @bduperrin Nice one! But it needs to work both ways!! out of You deserve it as an employee & you deserve it as a business! #e2conf 1,400 searched 5:39 PM Jun 18th from Tweetbot for iOS dating back to the afternoon of ValdisKrebs @rhappe @kevindjones @sandymaxey MOST I/T Jun 4th projects are more sociology than technology, yet tech gets focused on because it is easy! #e2conf PERMALINK 5:31 PM Jun 18th from Twitter for Mac retweeted by elsua elsua Companies don’t like relationships, feelings, empathy, softy stuff; true, but people do! & companies *are* people! #e2conf 5:34 PM Jun 18th from Tweetbot for iOS elsua RT @VMaryAbraham: When creating your processes, remember that they involve human beings (not widgets). @meganmurray #e2conf / +1!! 5:33 PM Jun 18th from Tweetbot for iOS elsua @ggheorghiu That is when flexibility, tolerance for the unexpected, diversity, caring, sharing & helping would kick in eventually #e2conf 5:32 PM Jun 18th from Tweetbot for iOS elsua Key msg. from @rhappe on Engagement, sth we keep missing big time: partnerships; w/ employees, customers, BPs, competitors, the biz #e2conf 5:31 PM Jun 18th from Tweetbot for iOS elsua RT @RobynMiller: OMG, ROOM 312 IS LIKE THE NORTH POLE! #e2conf / Yes!! Can we turn off the airco, please? Before we all start coughing!!! 5:30 PM Jun 18th from Tweetbot for iOS elsua On Engagement, people are messy! Yes!! And we should be embracing messiness as part of who we are, human beings :) #e2conf 5:29 PM Jun 18th from Tweetbot for iOS elsua @reynoutvab Apparently 1,000 tweets per hour on my timeline! Rather stupid we still have that in today’s time & age! Arrrgghhh #e2conf 5:28 PM Jun 18th from Tweetbot for iOS elsua @leewhite Hey, great to say Hi! briefly! Let’s talk some more shortly! #e2conf 5:27 PM Jun 18th from Tweetbot for iOS elsua @ggheorghiu Me, too! I wish I were wrong all the time, my most effective way of learning at the moment :) #e2conf 5:27 PM Jun 18th from Tweetbot for iOS elsua RT @sahana2802: @kevindjones: "engagement is a byproduct". #e2conf / brilliant quote! And unidirectional at this point in time! Sadly 5:26 PM Jun 18th from Tweetbot for iOS jimworth We are starting to collect the tweets, pics, links from #e2conf. Its a wiki, you know what to do. http://t.co /yOHN6942 4:39 PM Jun 18th from Tweet Button retweeted by elsua cflanagan Great video on email vs. collaboration @KevinDJones shared today during awesome Failure #e2conf http://t.co/nSpupC1o #cmtybc 4:02 PM Jun 18th from TweetDeck retweeted by elsua44 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ rwang0 Tuesdays Tip: Dealing With The Real Problem In Social Business Adoption - The People! http://t.co/yCeGy8uj Snap Bird has matched #socbiz #e2conf 3:44 PM Jun 18th from TweetDeck retweeted by elsua 800 tweets elsua @leebryant waves … missing us over here, matey! out of Hope things are rocking! Sorry to miss the #socbiz summit on Friday in London! Grrr #e2conf 1,400 searched 5:15 PM Jun 18th from Tweetbot for iOS dating back to the afternoon of rhappe I love @KevinDJones perspective. We need more Jun 4th acceptable hacks and forced learning (failing) environments IMHO #e2conf PERMALINK 3:42 PM Jun 18th from TweetDeck retweeted by elsua RobynMiller Listening to @kevindjones talk about going to work everyday being willing to be fired. My favorite topic! #e2conf 3:39 PM Jun 18th from Twitter for iPad retweeted by elsua elsua key message from @MeganMurray … start figuring out engagement by defining goals; mutual ones, I may add :) org & employee :) #e2conf 5:13 PM Jun 18th from Tweetbot for iOS elsua Back from lovely lunch & on to second part of Community Mgmt workshop w/ @MeganMurray & @rhappe on Engagement #e2conf 5:12 PM Jun 18th from Tweetbot for iOS elsua @rotkapchen It is there, Paula! It is just that twitter decided to post the drafts I had all in a row… coming along #e2conf 5:09 PM Jun 18th from Tweetbot for iOS elsua @jackvinson @VMaryAbraham I will be moving on at about 2:30pm… shall we meet up at the front door of Hynes convention center #e2conf 5:08 PM Jun 18th from Tweetbot for iOS elsua @JamiePappas @mlcollard I know! They are,it’s just that culturally speaking the traits would be different in Europe, that is all :) #e2conf 5:05 PM Jun 18th from Tweetbot for iOS elsua @cflanagan Absolutely! And glad we had a chance to clarify it during the lunch break! Fabulous!! Appreciated! #e2conf 5:03 PM Jun 18th from Tweetbot for iOS elsua @ggheorghiu the latter! Every time you try to stand out, both the org & colleagues will chop off your head & get you back in! #e2conf 5:02 PM Jun 18th from Tweetbot for iOS elsua Good advice from @KevinDJones … be bold! Be willing to be slapped on the hand! Be willing to be fired for what you do in ur journey! #e2conf 5:01 PM Jun 18th from Tweetbot for iOS elsua #5 Don’t get management on board; involve them early in the game, make your idea their idea :) #e2conf 5:01 PM Jun 18th from Tweetbot for iOS elsua #4 Not question the basis for which decisions were made! Loved previous vid in Email Trees, too! Priceless! #lawwe #e2conf 5:01 PM Jun 18th from Tweetbot for iOS elsua #3 Assume this is about collaboration & being social; figure out whether you can use those terms or not! :) #e2conf 5:01 PM Jun 18th from Tweetbot for iOS45 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua #1 Never underestimate the power of culture! You can say that twice! Understand & embrace it! #2 Treat this like an Snap Bird has matched IT project #e2conf 5:01 PM Jun 18th from Tweetbot for iOS 800 tweets elsua Oh, look! Silly Twitter allows me to live tweet again at out of #e2conf after I exceeded the daily limit! Boll*cks! @twitter, it’s 2012!! 1,400 searched 5:00 PM Jun 18th from Tweetbot for iOS dating back to the afternoon of elsua @infocloud @bethlaking1 @VMaryAbraham Rarity is Jun 4th something we probably can’t afford anymore, I would think … #e2conf PERMALINK 4:59 PM Jun 18th from Tweetbot for iOS elsua @infocloud @bethlaking1 @VMaryAbraham and our very own limitations of not wanting to experiment, fail, LEARN, UNLEARN, RELEARN #e2conf 3:40 PM Jun 18th from Tweetbot for iOS JamiePappas CSC Life Guards get badges, certificates of achievement, exclusive collab space, training @clfangan #cmtybc #e2conf 3:16 PM Jun 18th from web retweeted by elsua elsua @infocloud @bethlaking1 @VMaryAbraham fascinating stuff, Thomas! But we still need to break the model to move forward! #e2conf 3:38 PM Jun 18th from Tweetbot for iOS elsua Types of failures: intrinsic, pandemic, apathetic, catastrophic, @snowded getting a mention as well #cynefin #e2conf 3:38 PM Jun 18th from Tweetbot for iOS elsua Loving @KevinDJones description of pandemic failure w/ video clip of “When I grow up…” Just brilliant!! Must watch! #e2conf 3:37 PM Jun 18th from Tweetbot for iOS elsua @twiliew @cflanagan Exactly! They are already there! It’s just all about active listening to the on-going conversations #e2conf 3:34 PM Jun 18th from Tweetbot for iOS elsua @mlcollard @JamiePappas But I would more for volunteers with that nature than lifeguards ;) #e2conf 3:33 PM Jun 18th from Tweetbot for iOS elsua @infocloud @bethlaking1 @VMaryAbraham back again to that self-driven interest putting it before their custs. needs #lesigh #e2conf 3:21 PM Jun 18th from Tweetbot for iOS elsua @infocloud @bethlaking1 @VMaryAbraham and those who have got the $$$ not interested to move forward into it! #e2conf 3:20 PM Jun 18th from Tweetbot for iOS elsua @twiliew @cflanagan Yes, perhaps, but perhaps w/ a connotation they wouldn’t even need at that stage… Hummm #e2conf 3:19 PM Jun 18th from Tweetbot for iOS elsua Define project objectives, locate & engage credible advocates, match cmty work to advocate motivation, etc. #e2conf / Love it!! 3:19 PM Jun 18th from Tweetbot for iOS46 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @VMaryAbraham @infocloud @bethlaking1 Indeed, specially, if the biz value is still the same or relatively the same Snap Bird has matched #e2conf 3:18 PM Jun 18th from Tweetbot for iOS 800 tweets elsua @infocloud @bethlaking1 @VMaryAbraham Sponsors out of as in customers or vendors? I can’t figure out just yet, why it hasn’t happened! #e2conf 1,400 searched 3:17 PM Jun 18th from Tweetbot for iOS dating back to the afternoon of elsua @msalice72 @cflanagan It is not an easy one; we use Jun 4th several where I work: evangelists, ambassadors, advocates, champions #e2conf not easy PERMALINK 3:16 PM Jun 18th from Tweetbot for iOS elsua @RobynMiller Exactly! See? Already too late! You may have drowned already! #e2conf Need to check w/ Claire 3:15 PM Jun 18th from Tweetbot for iOS elsua @infocloud @VMaryAbraham @bethlaking1 back again to that comfort zone, most customers & vendors don’t want to leave behind #e2conf 3:14 PM Jun 18th from Tweetbot for iOS elsua @infocloud @VMaryAbraham @bethlaking1 Yes, but the challenge of moving networks & flows from one to another is a huge challenge #e2conf 3:14 PM Jun 18th from Tweetbot for iOS elsua @RobynMiller Just like with customer service; when going to it, it’s already too late! #e2conf 3:13 PM Jun 18th from Tweetbot for iOS elsua RT @RobynMiller: @elsua you mean like "help! Im drowning!" ;) #lifeguards #e2conf / Exactly! By which time it may well be far too late! 3:13 PM Jun 18th from Tweetbot for iOS elsua @infocloud @VMaryAbraham @bethlaking1 and because they are fearful to share w/ others & learn, they are all stuck at the same point! #e2conf 3:12 PM Jun 18th from Tweetbot for iOS elsua @infocloud @VMaryAbraham @bethlaking1 Cause we haven’t done educ on their side to smarten them up;that’d create trouble for vendors #e2conf 3:11 PM Jun 18th from Tweetbot for iOS elsua Hummm, not sure I like @cflanagan’s naming of lifeguards; may be me, but connotation is not positive, oh dear, need to ask her #e2conf 3:10 PM Jun 18th from Tweetbot for iOS elsua @infocloud @VMaryAbraham @bethlaking1 do they see them stuck, or do they make them get stuck on purpose driven by $$$? :-O #e2conf 3:08 PM Jun 18th from Tweetbot for iOS elsua @infocloud @VMaryAbraham Yes, and that is just fine, however, there is a lot of ground to e covered, as you well know #e2conf 3:08 PM Jun 18th from Tweetbot for iOS elsua @infocloud @VMaryAbraham @bethlaking1 Yes, but vendors originally care about their own agendas, never mind everyone else’s #e2conf 3:07 PM Jun 18th from Tweetbot for iOS elsua @infocloud @VMaryAbraham @bethlaking1 I know, & keep thinking the focus should be on shaking the ground for customers, not vendors #e2conf 3:05 PM Jun 18th from Tweetbot for iOS47 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua RT @VMaryAbraham: #e2conf By contrast, #Google has only 20 community managers. @resawu / Reminds me of Snap Bird has matched Wikipedia’s model; self-serviced 3:03 PM Jun 18th from Tweetbot for iOS 800 tweets elsua Touch more users directly in a positive manner; provideout of detailed feedback; flag issues; beta testing of products; their core activit #e2conf 1,400 searched 3:02 PM Jun 18th from Tweetbot for iOS dating back to the afternoon of elsua RT @MikeGotta: "Blissful productivity" - make learning Jun 4th enjoyable, not a chore #e2conf / Brilliant! Bring back fun @ work! How we learn :) PERMALINK 3:00 PM Jun 18th from Tweetbot for iOS bethlaking1 "Advocates participation in a community can result in a voice and influence with the members" @cflanagan #cmtybc #e2conf 2:56 PM Jun 18th from TweetDeck retweeted by elsua JamiePappas So how do you find advocates? Appoint volunteers, ask for volunteers, find natural leaders and champions @cflanagan #cmtybc #e2conf 2:52 PM Jun 18th from web retweeted by elsua elsua @MikeGotta Yes! Scary, eh?, Mike! Hehe wouldn’t have it ay other way though hehe it is for the good, worth while fight! #e2conf hehe 2:57 PM Jun 18th from Tweetbot for iOS elsua @infocloud @VMaryAbraham @bethlaking1 @MikeGotta @marciamarcia @rhappe Not sure about everyone else, but I have got plenty of time! #e2conf 2:56 PM Jun 18th from Tweetbot for iOS elsua @sahana2802 @rucsb Happy to share and learn even more from those convos & what you guys are doing! Enjoyed the press a lot! #e2conf 2:55 PM Jun 18th from Tweetbot for iOS elsua Key motivators for Advocates: Access, Recognition, Influence ( combo of intrinsic & extrinsic motivators hehe #e2conf 2:54 PM Jun 18th from Tweetbot for iOS elsua @infocloud @VMaryAbraham @bethlaking1 which comes to question their real motives in a world that demands transparency more than eve #e2conf 2:53 PM Jun 18th from Tweetbot for iOS sahana2802 Advocates can help with seeding, increase your reach thru their network. Seek their help. by @cflanagan #e2conf 2:50 PM Jun 18th from Twitter for iPad retweeted by elsua GautamGhosh @elsua re: tagging @dweinberger had once blogged : Knowledge = Blogging. Management = Tagging :) #e2conf <pre-Twitter days :)> 2:43 PM Jun 18th from TweetDeck retweeted by elsua elsua RT @JamiePappas: Advocates are ppl who can defend or support your brand @cflanagan #cmtybc #e2conf / Moving into this session now :) hehe 2:52 PM Jun 18th from Tweetbot for iOS elsua @infocloud @VMaryAbraham @bethlaking1 @MikeGotta @marciamarcia @rhappe But we are just too few, we need more folks coming along! #e2conf 2:51 PM Jun 18th from Tweetbot for iOS elsua @sahana2802 @rucsb Hoping to continue the convos throughout the week, Sahana! Lovely to finally meet you! #e2conf48 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ 2:50 PM Jun 18th from Tweetbot for iOS Snap Bird has matched elsua @infocloud @VMaryAbraham @bethlaking1 But they are 800 tweets not, are they? Not enough shaking the ground, IMO #e2conf out of 2:49 PM Jun 18th from Tweetbot for iOS 1,400 searched elsua @sahana2802 @rucsb Whoahhhh! What a small world, dating back to the afternoon of indeed! Sahana has been wonderful! Mind-blowing you, two, know each other!! #e2conf 2:49 PM Jun 18th from Tweetbot for iOS Jun 4th PERMALINK elsua @infocloud @VMaryAbraham @bethlaking1 that is because they depend on the vendors to sustain themselves #e2conf 2:48 PM Jun 18th from Tweetbot for iOS elsua @VMaryAbraham @infocloud @bethlaking1 they are at their mercy, because of their living in their comfort zone vs challenging them #e2conf 2:47 PM Jun 18th from Tweetbot for iOS elsua @VMaryAbraham @infocloud @bethlaking1 Easy 1:money, power, influence, greed! Key motivators to stop looking for real transformation #e2conf 2:47 PM Jun 18th from Tweetbot for iOS elsua @infocloud @VMaryAbraham @bethlaking1 Bit then again, I don’t think it’s vendors who should pushing, everyone but them!! #e2conf 2:45 PM Jun 18th from Tweetbot for iOS elsua @vanderwal @VMaryAbraham @bethlaking1 Ohh, and please switch to the open account, so folks can appreciate your wisdom, my friend :) #e2conf 2:32 PM Jun 18th from Tweetbot for iOS elsua @vanderwal @VMaryAbraham @bethlaking1 Indeed, & by the looks of it, we may be stopping right where we left it with previous tries #e2conf 2:31 PM Jun 18th from Tweetbot for iOS cflanagan Dont forget to weed and housekeeping - clean up tags, relocate content, add widgets, delete dupes, branch discussions #e2conf #cmgr #cmtybc 2:28 PM Jun 18th from TweetDeck retweeted by elsua JamiePappas *Love this description* -> content curation - enables users to find what they need at the point of need @sahana2802 #cmtybc #e2conf 2:25 PM Jun 18th from web retweeted by elsua JamiePappas Blogs - personal opinions, experiences, sharing ideas, Documents -preserve team thoughts, capture best practice @sahana2802 #cmtybc #e2conf 2:25 PM Jun 18th from web retweeted by elsua elsua As a global org. embrace wide spread of various languages, to support diversity & richness of content; don’t forget cleaning up, too #e2conf 2:28 PM Jun 18th from Tweetbot for iOS elsua @mekncl planning to do so, for sure! #e2conf 2:26 PM Jun 18th from Tweetbot for iOS elsua Tag, categorize, link; place in appropriate groups, socialize, surface content, facilitate its creation & reshare #e2conf 2:26 PM Jun 18th from Tweetbot for iOS elsua Loving how social tools are aligned to use cases,49 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ behaviours to help facilitate contributions and content curation #e2conf 2:25 PM Jun 18th from Tweetbot for iOS Snap Bird has matched elsua RT @bethlaking1: “Tag mercilessly” makes me think of 800 tweets @vanderwal #cmtybc #e2conf / Me, too! Missing him already out of :) 2:24 PM Jun 18th from Tweetbot for iOS 1,400 searched dating back to the afternoon of elsua Keep AND challenge groups to be open by default! Yes! In most cases, they wouldn’t have a need to keep things close! Challenge it #e2conf Jun 4th 2:22 PM Jun 18th from Tweetbot for iOS PERMALINK elsua If earlier on we saw prominent role of blogging, now we see another one that’s been ignore for far too long: tagging! Yay!! #e2conf 2:21 PM Jun 18th from Tweetbot for iOS cflanagan Internal Community seeding: 1. find existing content 2. move content 3. tag mercilessly 4. design layout #e2conf - dont launch empty 2:20 PM Jun 18th from TweetDeck retweeted by elsua elsua @mlcollard You bet!! It is interesting to see how we keep pushing for it, yet, very little happening … #e2conf :) 2:20 PM Jun 18th from Tweetbot for iOS elsua @RobynMiller @MikeGotta Probably, but mostly because it’s rather tough to get rid of them, know too much dirt from biz already #e2conf 2:19 PM Jun 18th from Tweetbot for iOS VMaryAbraham #e2conf Best #collab platforms allow easy authoring, rich profiles, a single collection (nt a group of silos), email integration @sahana2802 2:15 PM Jun 18th from Osfoora HD retweeted by elsua elsua Focus on finding key groups, critical mass, define objectives, seed w/ content, design info architecture, dedicated cmty facilitator #e2conf 2:17 PM Jun 18th from Tweetbot for iOS elsua Business need: remove silos & email dependency; that looks good for me, although it won’t apply to everyone; still needed some times #e2conf 2:16 PM Jun 18th from Tweetbot for iOS elsua RT @VMaryAbraham: #e2conf @sahana2802 (from ThoughtWorks) talking about their enterprise collaboration platform / key msg so far: KISS :) 2:15 PM Jun 18th from Tweetbot for iOS bethlaking1 When curating as a Community Manager, make sure you read what you share...should be obvious but you would be surprised #cmtybc #e2conf 2:11 PM Jun 18th from TweetDeck retweeted by elsua elsua @RobynMiller @MikeGotta when they may not’ve been altogether,they just progressed further upw/ wrong motivations & still allowed :( #e2conf 2:13 PM Jun 18th from Tweetbot for iOS elsua @ggheorghiu that is true, too! Lots of factors, for sure, but immediate impact from direct managers always weigh in heavy #e2conf 2:12 PM Jun 18th from Tweetbot for iOS elsua On creating / suggesting content, always think outside the box! Oh, yes! Not dong enough of that, methinks hehe #e2conf 2:11 PM Jun 18th from Tweetbot for iOS50 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua RT @MikeGotta: "People dont leave companies, they leave their first-line manager" #e2conf / So accurate it’s scary! Snap Bird has matched :) 2:09 PM Jun 18th from Tweetbot for iOS 800 tweets elsua RT @GautamGhosh: @elsua here you go -Communitiesout of are gardens http://t.co/wgkCnBsQ #e2conf Brilliant!! Thanks much, Gautam! Spot on! 1,400 searched 2:06 PM Jun 18th from Tweetbot for iOS dating back to the afternoon of elsua Another one: host, facilitate online webinars! Appeal to Jun 4th a wide audience, record, be careful with promotional messaging :) #e2conf PERMALINK 2:04 PM Jun 18th from Tweetbot for iOS elsua Community-owned forums: inspire conversation, but don’t dominate it, don’t be first, forums are not for marketing, share content #e2conf 2:03 PM Jun 18th from Tweetbot for iOS elsua @christoph @vanderwal Yes,apparently,change takes time, specially,when u’ve been living that work culture for decades =comfort zone #e2conf 2:02 PM Jun 18th from Tweetbot for iOS elsua Another 1: social media activity streams,mix it up,share your own & others’ content, use hashtags, show (& demonstrate!) personality #e2conf 2:00 PM Jun 18th from Tweetbot for iOS elsua @GautamGhosh @TheCR @dpontefract Gautam, can you do a snapshot, taking too long to load slideshare, would love to see it :) Thanks! #e2conf 1:59 PM Jun 18th from Tweetbot for iOS elsua Another option: video, short in length, less than 3 minutes, unpolished is okay!, use evergreen content; video coming up big! #e2conf 1:57 PM Jun 18th from Tweetbot for iOS elsua @vanderwal @christoph Gosh yes!!! Miss her greatly! Keep referencing her brilliant work! Can’t come around how we f*cked it up! #e2conf 1:56 PM Jun 18th from Tweetbot for iOS elsua @jackvinson @VMaryAbraham @dankeldsen I will be sneaking out to watch the games, so we cold make it somewhere and meet up! #e2conf 1:55 PM Jun 18th from Tweetbot for iOS elsua Short and punchy, share and solve, don’t schill, blog frequently :) #e2conf 1:54 PM Jun 18th from Tweetbot for iOS elsua Creating content on external communities, where does it start? SNS?? Nope, right at the heart of social networking : blogging! Yay!! #e2conf 1:53 PM Jun 18th from Tweetbot for iOS elsua RT @VMaryAbraham: #e2conf Next up: @Cindymeltz (Isis Parenting) and @sahana2802 / Starting w/ Cindy :) 1:52 PM Jun 18th from Tweetbot for iOS elsua RT @JamiePappas: Link to report @rhappe mentioned from @thecr http://t.co/1LxXU23c #cmtybc #e2conf / an essential read for #cmgrs :) 1:52 PM Jun 18th from Tweetbot for iOS elsua RT @e2conf: Just a quick reminder: the official hashtag is #e2conf / hehe Thanks! :) 1:51 PM Jun 18th from Tweetbot for iOS51 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ christyschoon @rawn doing a great job of starting with specific business KPIs and then drilling down to social Snap Bird has matched analytics. #e2conf #e2analytics 1:47 PM Jun 18th from TweetDeck retweeted by elsua 800 tweets JamiePappas essential #cmgr skills = communication, out of relationship building, conflict resolution, love people, self-awareness #cmtybc #e2conf @rhappe 1,400 searched 1:46 PM Jun 18th from web retweeted by elsua dating back to the afternoon of elsua RT @GautamGhosh: @rwang0: @cindymeltz: @TheCR: Jun 4th Heres more on how communities mature by @rhappe: http://t.co/uDrM0BBQ #e2conf cc @elsua / +1 PERMALINK 1:50 PM Jun 18th from Tweetbot for iOS elsua And community tooling is not the whole piece around cmty mgmt! Just a piece, an enabler! Exactly, don’t ignore, neglect humans #e2conf 1:49 PM Jun 18th from Tweetbot for iOS elsua Communities will always need cmty managers, I would say facilitators, no need to manage :) build thick value, embrace cmty needs #e2conf 1:48 PM Jun 18th from Tweetbot for iOS elsua @rhappe giving a mention to the stunning Community Maturity Model from @TheCR; google it! Best piece you’ll find out there! #e2conf 1:47 PM Jun 18th from Tweetbot for iOS elsua Skills: communication, understanding human behaviors, technical aptitude, need to love people (Yay!!), self- awareness #e2conf 1:46 PM Jun 18th from Tweetbot for iOS MeganMurray Not tools but culture thts predisposed to IDing engaged participants and enabling action. (its what cmgrs have been doing 4yrs) #e2conf 1:43 PM Jun 18th from Janetter for Mac retweeted by elsua elsua Loving how @rhappe states the role of cmty mgr is more of the invisible nature, than the visible, vocal one :) hehe #e2conf 1:41 PM Jun 18th from Tweetbot for iOS elsua Two different types of community mgmt: visible & invisible activities, invisible are the larger part of the iceberg ;-) #e2conf 1:40 PM Jun 18th from Tweetbot for iOS elsua Discourage destructive behaviors, report on metrics accordingly, manage community tooling, facilitate interactions #e2conf 1:39 PM Jun 18th from Tweetbot for iOS elsua Cmty mgrs responsibilities: define scope,ideal outcomes, boundaries; value providers to members;promote,encourage, reward behaviorss #e2conf 1:38 PM Jun 18th from Tweetbot for iOS elsua RT @jqsmooth: community managers are match makers, relationship builders, #e2conf / As well as facilitators, stewards, connectors :) 1:36 PM Jun 18th from Tweetbot for iOS JamiePappas most communities look like a failure before they reach the point of looking successful #cmtybc #e2conf @rhappe 1:30 PM Jun 18th from web retweeted by elsua elsua @MeganMurray Yes, we are! And glad we are! And surely agree 100% on bi-directional approach, what we are missing big time #e2conf52 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ 1:35 PM Jun 18th from Tweetbot for iOS Snap Bird has matched elsua Cmty Maturity model : phase #1 strong hierarchy, #2 800 tweets emergent community, #3 community, #4 networked; in short, out of sustainable growth #e2conf 1:34 PM Jun 18th from Tweetbot for iOS 1,400 searched elsua Ohhh but the way, for the next 3 days I will be doing a dating back to the afternoon of bit of live tweeting, aka twitterrhea, so feel free to mute or unfollow :) #e2conf Jun 4th 1:32 PM Jun 18th from Tweetbot for iOS PERMALINK elsua And also her point on measurements, but not immediate, give it time to build relationships, trust, over time, before measure! Yes!! #e2conf 1:31 PM Jun 18th from Tweetbot for iOS elsua Loving how @rhappe makes a distinction between SM management & Community Management; 2 different beasts w/ different needs & wants #e2conf 1:30 PM Jun 18th from Tweetbot for iOS elsua RT @cﬂanagan: Online Communities: 1. groups 2. communities 3. networks #e2conf #cmtybc / Only #2 would qualify as comms though ;) 1:29 PM Jun 18th from Tweetbot for iOS elsua @MeganMurray It is always a bad deal for employees, it does’s exist! It’s what biz creates out of thin air hoping it’ll work! #e2conf 1:26 PM Jun 18th from Tweetbot for iOS elsua And distributed: members interact across multiple places, without borders; interesting perceptions about comms. from CoPs, CoIs, etc #e2conf 1:25 PM Jun 18th from Tweetbot for iOS elsua @rhappe distinguishes 3 different types of communities: exclusive (Alumni, Clubs) high barriers of entry; discrete: B2C comms #e2conf 1:23 PM Jun 18th from Tweetbot for iOS elsua When talking about online communities, tough to collaborate & get work done w/ a million members, I.e. FB; say that right! #e2conf 1:22 PM Jun 18th from Tweetbot for iOS elsua On stage right now @rhappe talking about online communities as an integral, key part of #socbiz #e2conf 21 minutes in 1 keyword: co-creation 1:21 PM Jun 18th from Tweetbot for iOS elsua And here we go! At #e2conf for Day One, workshops’ time! Hanging out at the one on Community Managers, what they do & how to be a good one! 1:20 PM Jun 18th from Tweetbot for iOS rawn About to start "How do you Measure that? #SocialAnalytics Explained" at #e2conf w/ @mich8elwu http://t.co/moqnee7h 12:57 PM Jun 18th from HootSuite retweeted by elsua elsua At the Sheraton’s side bar hanging out w/ @MeganMurray @rawn @cﬂanagan @bethlaking1 and more folks gathering… join us! :) #e2conf 11:21 PM Jun 17th from Tweetbot for iOS elsua @ekolsky Hey, Esteban, remember that convo we had at last years #e2conf? Heres the result of it > http://t.co /caG7vkLL Thanks much!! :) 5:45 PM Jun 17th from Janetter for Mac53 of 54 6/25/12 7:51 PM

Snap Bird - search twitters history http://snapbird.org/ elsua @DT @e2conf Pity you wont be here, David; will miss you! Oh, btw, may be interested in http://t.co/caG7vkLL Ill be Snap Bird has matched doing same for #e2conf 5:22 PM Jun 17th from Janetter for Mac 800 tweets elsua @BilalJaffery Oh, right, gotcha!! Glad you are focusing out of on the behaviours & mindet vs. the tools; let me know if I can help; r u at #e2conf? 1,400 searched 5:18 PM Jun 17th from Janetter for Mac dating back to the afternoon of elsua @Annemcx Yes, I would love to! We are very much Jun 4th overdue a proper catchup! Would love to meet up virtually after #e2conf some time, if poss.? PERMALINK 9:03 AM Jun 16th from Janetter for Mac elsua @kellypuffs ♺ @kellypuffs looking forward to catching up with @elsua at #e2conf next week! :) / Yay!! I cant wait either!! .cc @acdntlpoet 8:44 AM Jun 16th from Janetter for Mac elsua Quick catch up with the Mentions, as Im starting to make the move for my next biz trip to Boston for #e2conf hehe 8:37 AM Jun 16th from Janetter for Mac elsua @vanderwal @davegray @alanlepo Fantastic then, Thomas! I look forward to continuing the convo at #e2conf Time for me for dinner now :-D 8:49 PM Jun 8th from Janetter for Mac elsua @vanderwal @davegray @alanlepo @MikeGotta And Ill look forward into those when we hit #e2conf We had some great convos while at #sbf12 8:32 PM Jun 8th from Janetter for Mac elsua @lbenitez Its just beautiful & was soooo looking forward to it! #e2conf is going to be fab just travelling with me iOS devices ;-) 6:22 PM Jun 8th from Janetter for Mac elsua @ITSinsider @tdebaillon @infocloud @jhagel Hey, I just can’t wait to see you again at #e2conf !! It’s been too long!! #sbf12 Missed ya! 2:24 PM Jun 4th from Tweetbot for iOS 1,400 tweets searched. Haven’t found what you’re looking for? Search next 1,000 tweets Search Twitter’s history Fork on Github Logout built by @rem designed by @nicepaul artwork by @stompfrog54 of 54 6/25/12 7:51 PM

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Live Tweeting Highlights from #e2conf Event, Boston, June 2012

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Live Tweeting Highlights from #e2conf Event, Boston, June 2012 Document Transcript