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CommunityBuilders - Online Community Still Crazy After Years with Nancy White
 

CommunityBuilders - Online Community Still Crazy After Years with Nancy White

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Presentation materials used by Nancy White (@nancywhite) on a recent online community event for the CommunityBuilders community at IBM, on the topic of facilitating successful online communities ...

Presentation materials used by Nancy White (@nancywhite) on a recent online community event for the CommunityBuilders community at IBM, on the topic of facilitating successful online communities through community tooling and various community building techniques.

The link to the recording, along with some further details and background info, can be found over at http://kcy.me/2olv

Note: full permission has been granted to publish this presentation over here by Nancy herself.

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    CommunityBuilders - Online Community Still Crazy After Years with Nancy White CommunityBuilders - Online Community Still Crazy After Years with Nancy White Presentation Transcript

    • Online Community: still crazy after all these years… Nancy White Full Circle Associates http://www.fullcirc.comFriday, April 15, 2011 1
    • Is “community” dead? Irrelevant? Over-used? Abused? Spot-on? When? Why?Friday, April 15, 2011 2
    • “And the Japanese themselves are so wonderful. I come back to my shack to check on it each day, now to send this e- mail since the electricity is on, and I find food and water left in my entranceway. I have no idea from whom, but it is there. Old men in green hats go from door to door checking to see if everyone is OK. People talk to complete strangers asking if they need help. I see no signs of fear. Resignation, yes, but fear or panic, no.”Friday, April 15, 2011 3
    • #1 What do we really MEANFriday, April 15, 2011 4
    • http://technologyforcommunities.com/Friday, April 15, 2011 5
    • Tech + Social: Technology has fundamentally changed how we can be togetherFriday, April 15, 2011 6
    • Go Solo? Thinking, my tasks, exploring… http://www.flickr.com/photos/h-k-d/4777491309/Friday, April 15, 2011 7
    • Pairs, triads and very small groups?Friday, April 15, 2011 8
    • Reciprocal Apprenticeship (Levy) http://www.flickr.com/photos/zachstern/87431231/Friday, April 15, 2011 9
    • Reciprocal Apprenticeship was a rare form of Jedi apprenticeship and has hardly been practiced since the Cleansing of the Nine Houses. This is where two Jedi were both Masters and Apprentices to each other. The most famous pair to be under Reciprocal Apprenticeship were Jedi Masters Kyle Katarn and Mara Jade Skywalker of the New Jedi Order. http://misc.thefullwiki.org/Reciprocal_apprenticeshipFriday, April 15, 2011 10
    • Fly with the flock? http://www.flickr.com/photos/odreiuqzide/3184901242/Friday, April 15, 2011 11
    • Roam the network?Friday, April 15, 2011 12
    • Personal identity, interest & Me: the Individual trajectory Bounded We: Communities membership; group identity, shared interest, human centered Boundaryless; fuzzy, intersecting interests, object centered sociality (Engeström) Many: NetworksFriday, April 15, 2011 13
    • Consciousness, confidence level, Me: the Individual risk tolerance, styles, emotion Distinct power/trust dynamics, shared forward movement or We: Communities strong blocking, bonding, stasis, attn. to maintenance,Flows around blocks, languagebridging, brokering,less cohesion,distributed power/ Many: Networkstrust, changeFriday, April 15, 2011 14
    • My email, journals, email, Me: the Individual portfolios, Facebook page, etc. Meetings, confs., We: Communities projects, wikis, group blogs, collaborative platforms… Facebook, ELGG, Twitter, YouTube, Wikipedia,etc… Many: NetworksFriday, April 15, 2011 15
    • enable people to… • discover & appropriate useful technology • be in and use communities & networks (people) • express their identity • find and create content • usefully participate http://www.flickr.com/photos/stillthedudeabides/186852754/Friday, April 15, 2011 16
    • facilitators community leaders technology stewards network weavers Independent thinkers moderatorsFriday, April 15, 2011 17
    • A Practice (practical)Friday, April 15, 2011 18
    • … meetings … open-ended … projects conversation … content … access to publishing Community expertise activities oriented to … … individual … relationships participation … community cultivation … context Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and SmithFriday, April 15, 2011 19
    • Weekly bird walks, winter bird … meetings feeding fillings, irregular celebrations and events… Example: The Birdwatchers of Central Park Bump into another bird- … open-ended watcher? Have a conversation conversation… … projects Advocacy drives, adopt parts of the park, bird counts… The “Register” (print) is central to community… … content … access to publishing expertise activities oriented to … The participation of the “Big Guns,” and “Regulars.” Anyone can bird watch, but Mostly F2F sharing what you see/know is important…so the community accommodates both Note when people missing… Invite people in … individual participation Internal and External focus: Publishing, the … relationships “Register,” available toWhile everyone pays attention media… … contextto the community, no … communitycentralized efforts… cultivation Base material from: Digital Habitats: Stewarding technology for communities, © 2009 Wenger, White, and SmithFriday, April 15, 2011 20
    • Once a year and only about … meetings 10% do/can participate. Community Name: KM4Dev global knowledge sharing network Email list is core of … open-ended community activity conversation … projects When funding allows. E.G.Community knowledge wiki, supporting ShareFaircontent management system tobring together resources. … content … access to publishing expertise activities oriented to … Informally via the email list With only one meeting a by asking/answeringyear, large size and questions.diversity, KM4Dev focuseson enabling individualparticipation. Relationships mostly via meetings and core group. … individual Strongly external participation – all resources … relationships public/shared. While everyone pays Base material from: attention to the community, … community Digital Habitats: Stewarding technology for cultivation … context communities no centralized efforts… © 2009 Wenger, White, and SmithFriday, April 15, 2011 21
    • … meetings Birdwatchers and KM4Dev-ers … open-ended conversation … projects … content … access to publishing expertise activities oriented to … … relationships … individual participation Base material from: … community Digital Habitats: Stewarding technology for cultivation … context communities © 2009 Wenger, White, and SmithFriday, April 15, 2011 22
    • Orientations Picking tools? How? • Meetings – Web meeting tools for • Community cultivation – Outward online, shared calendars and wikis for facing web sites to attract members, planning, wikis, blogs, images/audio/ Twitter/IM to feel connected, Skype for video to capture and share during and voice. after. • Individual participation – RSS/ • Projects – Email lists/forums to aggregators, tagging, so people can coordinate, shared calendars, project craft what content they get, management trackers, blogs to journal/ customizable settings on web tools, report. using synch and asynch • Access to expertise – Online profiles, • Content – content management social networking sites, “yellow pages,” systems, blogs, wikis, podcasts, social discussion forums, blogs. bookmarking, tags, video/audio, • Relationship – Twitter/IM to share images, mindmapping. small frequent messages, member • Open ended conversation – email directories, Skype/VoIp for conversation. lists, forums, Twitter, chat. • Context – Public, open websites for outward facing. Password protected for inward facing groups. Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and SmithFriday, April 15, 2011 23
    • Looking forward…Friday, April 15, 2011 24
    • new fabric of connectivity active technology landscapes multiple engagement modes reconfigured geographies From Wenger, White and Smith, 2009In collaboration with Nancy White and John SmithFriday, April 15, 2011 25
    • new fabric of connectivity - - togetherness and separation - - always on - - virtual presence - - peripherality From Wenger, White and Smith, 2009Friday, April 15, 2011 26
    • active technology landscape – - interacting and publishing – - social/informational computing – - semantic web – - digital footprint From Wenger, White and Smith, 2009Friday, April 15, 2011 27
    • multiple engagement modes – - generalized self-expression – - mass collaboration – - creative re-appropriation – - thin connections/weak ties From Wenger, White and Smith, 2009Friday, April 15, 2011 28
    • reconfigured geographies –- competing spaces –- multimembership –- dynamic boundaries –- global reach From Wenger, White and Smith, 2009Friday, April 15, 2011 29
    • Epilogue Contact Nancy White nancyw at fullcirc dot com http:www.fullcirc.com www.technologyforcommunities.com @NancyWhite http://www.flickr.com/photos/poagao/527259905/Friday, April 15, 2011 30