Vision for future                                      CVOICECourse Description:Students learn the architecture, component...
Vision for future   Understanding the Characteristics of Cisco Unified Communications    SolutionsLesson 2: Overview of A...
Vision for futureLesson 5: Enablement of End User Telephony and Mobility Features     Understanding Telephony Features  ...
Vision for future Lab 7-1: Providing End-User Support (optional, if course timing permits) Lab 7-2: Generating Cisco Uni...
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Cvoice

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Transcript of "Cvoice"

  1. 1. Vision for future CVOICECourse Description:Students learn the architecture, components, functionalities, and features of CiscoUnified Communications solutions and describes how daily job tasks, like systemmonitoring, moves, adds, and changes are performed on Cisco UnifiedCommunications Manager.Course Objective:  Cisco Unified Communications Manager  Cisco Unified Communications Manager Express  Cisco Unity Connection  Cisco Unified PresenceProgram RequirementsThe knowledge and skills that a learner must have before attending this course areas follows:  Working knowledge of converged voice and data networks  Basic knowledge of Cisco IOS gateways  Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection CCNA certification is a pre-requisite for CCNA Voice certification.CurriculumLesson 1: Overview of Cisco Unified Communications Solutions  Understanding the Components of Cisco Unified Communications Solutions Al Baraka-2 Tower Mogamaa Elmawakef St, Shebin El-Kom. Tel : 048/9102897 Customer Service : 0102502304 Email : info@ideal-generation.com Website: www.ideal-generation.com
  2. 2. Vision for future  Understanding the Characteristics of Cisco Unified Communications SolutionsLesson 2: Overview of Administrator and End-User Interfaces  Understanding Administrator Interfaces  Understanding End-User Interfaces  Lab 2-1: Exploring Administrator Interfaces  Lab 2-2: Exploring End-User InterfacesLesson 3: Call Flows in Cisco Unified Communications Manager andCisco Unified Communications Manager Express  Understanding Call Flows and Call Legs  Understanding the Configuration Components Impacting Call  Flows in Cisco Unified Communications Manager  Understanding the Configuration Components Impacting Call  Flows in Cisco Unified Communications Manager Express  Lab 3-1: Exploring Call Flows in Cisco Unified Communications Manager  Lab 3-2: Exploring Call Flows in Cisco Unified Communications Manager ExpressLesson 4: Endpoint and End User Administration  Understanding Endpoint Characteristics and Configuration Requirements  Understanding Endpoint Implementation Options  Understanding End-User Characteristics and Configuration Requirements  Understanding End-User Implementation Options  Lab 4-1: Implementing Endpoints  Lab 4-2: Implementing End Users Al Baraka-2 Tower Mogamaa Elmawakef St, Shebin El-Kom. Tel : 048/9102897 Customer Service : 0102502304 Email : info@ideal-generation.com Website: www.ideal-generation.com
  3. 3. Vision for futureLesson 5: Enablement of End User Telephony and Mobility Features  Understanding Telephony Features  Enabling Telephony Features  Understanding Mobility Features  Enabling Mobility Features  Lab 5-1: Enabling Telephony Features  Lab 5-2: Enabling Mobility FeaturesLesson 6: Enablement of Cisco Unity Connection and Cisco UnifiedPresence  Understanding Cisco Unity Connection  Understanding End User and Voice Mailbox Characteristics and Configuration Requirements  Understanding End User and Voice Mailbox Implementation Options  Understanding Cisco Unified Presence  Enabling Cisco Unified Presence  Lab 6-1: Implementing End Users and Voice Mailboxes  Lab 6-2: Enabling Cisco Unified PresenceLesson 7: Cisco Unified Communications Solutions Maintenance  Providing End-User Support  Understanding Cisco Unified Communications Manager Reports  Understanding Cisco Unified Communications Manager CDR Analysis and Reporting Tool Reports  Monitoring the System with Cisco Unified Real-Time Monitoring Tool  Monitoring Voice Mail in Cisco Unity Connection  Understanding the Disaster Recovery System Al Baraka-2 Tower Mogamaa Elmawakef St, Shebin El-Kom. Tel : 048/9102897 Customer Service : 0102502304 Email : info@ideal-generation.com Website: www.ideal-generation.com
  4. 4. Vision for future Lab 7-1: Providing End-User Support (optional, if course timing permits) Lab 7-2: Generating Cisco Unified Communications Manager Reports Lab 7-3: Generating Cisco Unified Communications Manager CAR Tool Reports Lab 7-4: Monitoring the System with Cisco Unified RTMT Lab 7-5: Monitoring Usage of Cisco Unity Connection Lab 7-6: Backing Up Cisco Unified Communications Manager Using the Disaster Recovery System (optional) Al Baraka-2 Tower Mogamaa Elmawakef St, Shebin El-Kom. Tel : 048/9102897 Customer Service : 0102502304 Email : info@ideal-generation.com Website: www.ideal-generation.com

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