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Culture and communication
Culture and communication
Culture and communication
Culture and communication
Culture and communication
Culture and communication
Culture and communication
Culture and communication
Culture and communication
Culture and communication
Culture and communication
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Culture and communication

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Culture and Communication

Culture and Communication

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  • 1. CULTURE & COMMUNICATION
  • 2. Culture is communication… …communication is culture
    CULTURE
    COMMUNICATION
    Is a learned set of shared interpretations
    Is about beliefs, values, and norms
    Affects the behavior of a relatively large group of people
    Is the vehicle by which culture is expressed
    Is directly effected by communication patterns
  • 3. CULTURE AND CONFLICT
    Intractable conflict is almost always, at least in part, cultural conflict. Thus cultural fluency and self-knowledge are imperative to resolving conflict.
    Cultural Fluency consists of understanding…
    • What culture is
    • 4. How it works
    • 5. The inter - relationship of:
    • 6. Culture
    • 7. Communication
    • 8. Conflict
    Self – Knowledge- understanding one’s own cultural lenses
  • 9. Communication can be:
    • High Context - uses implied meanings which arise from the setting
    • 10. Low Context - focuses on literal meanings of words, independent of setting
    • 11. Everyone engages in both, depending on:
    • 12. The relationships involved
    • 13. The situation
    • 14. The purpose of communication
  • Context Differences
    Low-context communicators dealing
    with high-context communicators should remember:
    Nonverbal messages/gestures are important
    Status and identity may be communicated nonverbally
    Face-saving and tact are important
    Building a good relationship may be essential
    Indirect routes and creative thinking may be important
  • 15. Context Differences II
    High-context communicators dealing with low-context communicators should remember:
    Statements may be taken at face value
    Roles and functions may be decoupled from status
    A sustained focus on tasks may be necessary
    Direct questions are not meant to offend
  • 16. Community/Autonomy
    Cultures differ as to the degree of emphasis placed on community versus individual autonomy
    In Communitarian Settings
    • People see themselves as part of a circle of relationships
    • 17. Identity is as a member of a group
    • 18. In conflict, response is chosen jointly
  • In Individualistic Settings
    • People see themselves as independent and autonomous
    • 19. Identity is individual
    • 20. In conflict, response is individual
  • In Communitarian Settings
    • Maintaining group harmony and cohesion is important
    • 21. Choices are made in consultation
    • 22. People are part of a hierarchy
    • 23. People are accountable to the group
  • In Individualistic Settings
    • Achievement involves individual goal-setting and action
    • 24. Everyone is capable of making their own choices
    • 25. People are autonomous
    • 26. People are accountable to themselves

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