Personal Information
Organization / Workplace
Greater New York City Area, NY United States
Occupation
Founder at brightspot strategy
Industry
Apparel / Fashion
Website
www.brightspotstrategy.com
About
Elliot Felix is the Founder of brightspot, a consultancy that guides organizations to their future, helping them envision the experiences they want their customers and staff to have along with the spaces, services, and organization to make it happen. He is an accomplished strategist, expert facilitator, and gifted sense-maker, able to understand the most complex of problems through both creative and analytical means.
He has directed projects for leading companies, non-profits, cultural institutions, colleges, and universities such as Carnegie Mellon University, Georgia Tech, NC State University, New York University, Google, SFMOMA, the Smithsonian Institution, the University of Virginia,...
Tags
design
libraries
learning
design strategy
service design
planning
space
education
services
library planning
learning space
tools
toolkit
strategy
organizational development
organizational change
space planning
library
museums
workplace
assessment
work
productivity
workplace strategy
organizational culture
space strategy
leadership
office
technology
support
training
events
programming
facilitation
creativity
best-practices
user-centered design
lean
cx
visitors
ux
leanux
vx
customer journey
educational assessment
culture
change
org change
mindset
visual thinking
vizthink
satisfaction
research
higher education
teaching
business case
engagement
return on investment
competing values framework
edgar schein
customer service
strategic planning
integrated services
trends
pkal
value propositions
business models
See more
Presentations
(20)Likes
(3)IBM's Transformation Journey
Strategy Advisory Group
•
12 years ago
There's more to service design than meets the post-it notes
Snook
•
7 years ago
Tradeline Space Strategies: Pop-ups, Prototypes, and Pilots
brightspot
•
7 years ago
Personal Information
Organization / Workplace
Greater New York City Area, NY United States
Occupation
Founder at brightspot strategy
Industry
Apparel / Fashion
Website
www.brightspotstrategy.com
About
Elliot Felix is the Founder of brightspot, a consultancy that guides organizations to their future, helping them envision the experiences they want their customers and staff to have along with the spaces, services, and organization to make it happen. He is an accomplished strategist, expert facilitator, and gifted sense-maker, able to understand the most complex of problems through both creative and analytical means.
He has directed projects for leading companies, non-profits, cultural institutions, colleges, and universities such as Carnegie Mellon University, Georgia Tech, NC State University, New York University, Google, SFMOMA, the Smithsonian Institution, the University of Virginia,...
Tags
design
libraries
learning
design strategy
service design
planning
space
education
services
library planning
learning space
tools
toolkit
strategy
organizational development
organizational change
space planning
library
museums
workplace
assessment
work
productivity
workplace strategy
organizational culture
space strategy
leadership
office
technology
support
training
events
programming
facilitation
creativity
best-practices
user-centered design
lean
cx
visitors
ux
leanux
vx
customer journey
educational assessment
culture
change
org change
mindset
visual thinking
vizthink
satisfaction
research
higher education
teaching
business case
engagement
return on investment
competing values framework
edgar schein
customer service
strategic planning
integrated services
trends
pkal
value propositions
business models
See more