Brightspot library planning and strategy


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Brightspot library planning and strategy

  1. 1. Library Planning and StrategyTrends Overview ©brightspot 2011 brightspot library planning 1
  2. 2. introduction ©brightspot 2011 brightspot library planning 2
  3. 3. about brightspotBrightspot creates strategies Selected experience*:for work and learning •  North Carolina Stateexperiences that enable people •  University of South Carolinaand organizations to thrive – •  University of Virginiastrategies that improve space,services, technology, process, •  Mt Holyoke Collegeand culture. •  Sweet Briar College •  Young Harris College •  University of North Carolina •  University at Buffalo •  USC Annenberg School •  Carnegie Mellon University •  Google •  Microsoft *includes projects lead while at DEGW ©brightspot 2011 brightspot library planning 3
  4. 4. design strategydesign strategy is ameans to create valueby meeting both userneeds and businessgoals, using a processthat is participatory,iterative, andintegrative. ©brightspot 2011 brightspot library planning 4
  5. 5. overview The use of libraries is changing rapidly and their purpose is evolving. More mobile and collaborative work patterns among students, faculty, and staff – and their use of devices – create new needs. New access paradigms, media, and sources require new services. Innovative approaches to teaching, learning, and research call for new kinds of support. As libraries move from places to organize, store, and retrieve information to places where you can also create, share, refine, and display it, there must be approaches to understanding, envisioning, and planning for the needs of their users. Libraries must plan space, support services, and technology in an integrated way to meet and anticipate needs, even as they change. ©brightspot 2011 brightspot library planning 5
  6. 6. drivers of change ©brightspot 2011 brightspot library planning 6
  7. 7. mobilityLibrary users are increasingly mobile, empowered by newtechnologies and new attitudes about how they learn, teach,and conduct research.MIT Stata Center MIT Open Courseware App ©brightspot 2011 brightspot library planning 7
  8. 8. collaboration and communityLibraries must foster social interaction and supportcommunity building among their users, becoming places for toconnect and collaborate.Emory Cox Computing Center event space ©brightspot 2011 brightspot library planning 8
  9. 9. active and hybrid learningMore project-based learning is enabling students to play amore active role in their own learning, with planned activitiesinside and outside of the classroom, depending on needs.MIT TEAL Classroom Stanford, using TeamSpot ©brightspot 2011 brightspot library planning 9
  10. 10. digital makingNo longer places to simply access information, libraries areincreasingly places where it is created, and in new forms thatare interactive and media-rich. Image: FastCompany Pfeiffer ArchitectsStanford Seattle University Media Center ©brightspot 2011 brightspot library planning 10
  11. 11. ownership to membershipEnabled new ideas of sharing, new ways to coordinate, andeconomic or environmental pressures, we’re moving from aculture of single-use / single-owner to shared membership. ©brightspot 2011 brightspot library planning 11
  12. 12. new access paradigmsUsers expect access to information from anywhere, anytime,ushering in new services – desktop delivery, digital browsing,and multiple media/formats on-demandBlackboard Mobile App Google search stream ©brightspot 2011 brightspot library planning 12
  13. 13. libraries respond ©brightspot 2011 brightspot library planning 13
  14. 14. rebalancing user space / collectionsLibraries are allocating space to provide more user space(and more collaborative than individual space), enabled by newways of compacting and accessing collections. High-densityNC State Learning Commons Compact Automated Retrieval ©brightspot 2011 brightspot library planning 14
  15. 15. space versatility and varietyIn order provide the flexibility to accommodate user needseven as they change, libraries are creating more versatilespaces and a greater variety of spaces, enabling more choice.Stanford Wallenberg Hall UPenn Weigle Information Commons ©brightspot 2011 brightspot library planning 15
  16. 16. servicesTo better support their users, libraries are moving towardservices that are more integrated and mobile whilecomplementing these with more virtual support.Apple Store Mobile Checkout Duke University Link in Perkins Library ©brightspot 2011 brightspot library planning 16
  17. 17. collectionsLibrary collections are becoming more collective (emphasizingconsortia and collaboration), more special / unique, and moreresponsive, curated on-demand – often in multiple formats.responsive collections special collections espresso book machine ©brightspot 2011 brightspot library planning 17
  18. 18. partnershipsIncorporating complementary functions within library spacewhose compatible missions creates new opportunities toexchange ideas, share resources, or improve user convenience.IT project incubator center for teaching and learning ©brightspot 2011 brightspot library planning 18
  19. 19. user-centered processIn order to respond to forces influencing libraries and capitalizeon opportunities to maintain libraries vital roles users are apart of the planning process. ©brightspot 2011 brightspot library planning 19
  20. 20. change drivers response trendsmobility balancing space & collectionscollaboration and community versatility and varietyactive and hybrid learning integrated & mobile servicesdigital making unique, responsive collectionsownership to membership partnershipsnew access paradigms user-centered process ©brightspot 2011 brightspot library planning 20
  21. 21. thanks.further thoughts from the brightspot blog: How Library Services are Changing The Space of Services 5 Trends Changing Design Closing the Design Gapelliot@brightspotstrategy.comtwitter: @elliotfelixwww.brightspotstrategy.comwww.brightspotstrategy.comtwitter: ©brightspot 2011 brightspot library planning 21