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Prepare for the Future: Achieving Growth and Competitive Advantage

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This October 29, 2013 talk was given to CEOs and other leaders to spark thinking about disrupting for competitive advantage. It covers three topics - knowing your own default tendency and blind side, …

This October 29, 2013 talk was given to CEOs and other leaders to spark thinking about disrupting for competitive advantage. It covers three topics - knowing your own default tendency and blind side, cultivating diverse perspectives, and ways to hack your company to identify vulnerabilities, address them, and use them for competitive advantage.

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  • 1. Prepare for the Future: Achieving Growth and Competitive Advantage Erin Liman Innovation is Social, LLC
  • 2. Disruption Can Come from Anywhere Natural disasters Accidents
  • 3. Disruption Can Come from Anywhere Intentional Attacks : Square New Technologies : 3D Printing
  • 4. How Do You Prepare for Disruption? Know your blind side Gather diverse perspectives Hack your business
  • 5. I. Know Your Blind Side
  • 6. Four Ways of Seeing the Problem The Fact Finder The Options Generator The Consensus Builder The Action Taker
  • 7. Four Ways of Seeing the Problem The Fact Finder Analysis Paralysis: How much data is enough? The Options Generator Knowing when to converge and move forward The Consensus Builder Balancing engagement with expediency The Action Taker Ready Fire Aim – May not be solving the right problem
  • 8. We Like People Like Us
  • 9. Opposites Attract Repel
  • 10. II. Gather Diverse Perspectives “The Lonely CEO” The higher you advance, the less truth you hear
  • 11. II. Gather Diverse Perspectives •  Cultivate Trust Who’s unafraid to disagree with you and tell you the truth?
  • 12. II. Gather Diverse Perspectives •  Cultivate Trust Hierarchical culture trumps strategy August 6, 1997: Korean Flight 801
  • 13. II. Gather Diverse Perspectives •  Cultivate Trust Hierarchical culture trumps strategy Culture eats strategy for breakfast Peter Drucker Management Consultant
  • 14. II. Gather Diverse Perspectives •  Cultivate Trust •  Control Reactions How you respond to bad news will impact whether you hear the truth or the sugarcoated variety.
  • 15. II. Gather Diverse Perspectives •  Cultivate Trust •  Control Reactions •  Touch Down Create opportunities for exchanges between leaders and the front lines.
  • 16. II. Gather Diverse Perspectives •  Cultivate Trust •  Control Reactions •  Touch Down •  Find the Experts Who are the answer people in your organization? How do you find out?
  • 17. III. Hack Your Business Hacker mindset: examine the whole system and look for vulnerabilities.
  • 18. III. Hack Your Business - IKEA IKEA hacked on 3 fronts: business model, offering and customer experience.
  • 19. III. Hack Your Business – How To Internal Activities Exercise: 
 “Kill the Company’ (Wharton)
 Engage employees from all levels and functions in figuring out ways to kill your business. “Incumbents are rarely disrupted by new technologies they can t catch up to, but instead by new business models they can t match --Aaron Levie, CEO box.com
  • 20. III. Hack Your Business – How To External Activities 1.  Thought leaders 2.  Conferences 3.  Open innovation 4.  Countries who are leapfrogging older infrastructures (e.g., with mobile) 5.  Other industries
  • 21. Preparing for Disruption and Growth Know your blind side Gather diverse perspectives Hack your business
  • 22. Thank You!

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