Case Presentation: Creating Personas for an Intranet project

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Steve Mulder, was invited to the Norwegian conference Software 2009 to teach us about personas - beyond the basics. During this seminar two Norwegian case studies of using personases were presented. Her you can view the slides from the presentation "Creating presonases for and Intranet - a case study from SOS-children Villages presented by Eli Toftøy-Andersen from Steria. The presentation was given in English.

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  • Opening: When I met my personas Why: Present a case from a Norwegian project where the use of personas has been done. What: How the personas where created How they turned out How they were used Personas 5 min om prosjektet 5 min om hvilke personas man laget 5 min om hvordan de fungerte. Minst en positiv og en negativ ting
  • Case Presentation: Creating Personas for an Intranet project

    1. 1. Creating Personas for an Intranet -a case study from the SOS Children Villages Intranet project Software 2009 Eli Toftøy-Andersen User Experience Advisor, Steria AS
    2. 2. About SOS-Children Villages Eli Toftøy-Andersen, Steria AS SOS Kindergarden Assomada, Cape Verde. Photo: SOS-barnebyer
    3. 3. The Intranet project Eli Toftøy-Andersen, Steria AS SOS Children Village Cebu, The Fillipines. Photo: SOS-barnebyer
    4. 4. Eli Toftøy-Andersen, Steria AS Only 50 employees. Why create personas at all?
    5. 5. Tools Eli Toftøy-Andersen, Steria AS
    6. 6. How the personas were created Eli Toftøy-Andersen, Steria AS
    7. 7. Personas 1: Karianne from Marketing Eli Toftøy-Andersen, Steria AS
    8. 8. Personas 2: Elfrid from International Programmes Eli Toftøy-Andersen, Steria AS
    9. 9. Personas 3: Sebastian, Controller Eli Toftøy-Andersen, Steria AS
    10. 10. What worked <ul><li>The personas were included in </li></ul><ul><li>Presentations </li></ul><ul><li>The Prototype </li></ul><ul><li>Questions asked </li></ul><ul><li>Usability test recruitment </li></ul>Eli Toftøy-Andersen, Steria AS
    11. 11. What to do better next time <ul><li>Print them out, </li></ul><ul><li>put them up on the wall… </li></ul>Eli Toftøy-Andersen, Steria AS
    12. 12. Simple method Eli Toftøy-Andersen, Steria AS Was this a waste of time?
    13. 13. Simple method Eli Toftøy-Andersen, Steria AS Was this too simple?
    14. 14. Eli Toftøy-Andersen, Steria AS Just Do it… SOS Children Village in Kaki, Uganda Photo: SOS Children Villages
    15. 15. Contact details <ul><li>Eli Toftøy-Andersen, </li></ul><ul><li>User Experience Consultant, </li></ul><ul><li>Steria </li></ul><ul><li>[email_address] </li></ul><ul><li>www.steria.no </li></ul><ul><li>www.brukskvalitet.no </li></ul>Eli Toftøy-Andersen, Steria AS

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