Case Presentation: Creating Personas for an Intranet project
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Case Presentation: Creating Personas for an Intranet project

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Steve Mulder, was invited to the Norwegian conference Software 2009 to teach us about personas - beyond the basics. During this seminar two Norwegian case studies of using personases were presented. ...

Steve Mulder, was invited to the Norwegian conference Software 2009 to teach us about personas - beyond the basics. During this seminar two Norwegian case studies of using personases were presented. Her you can view the slides from the presentation "Creating presonases for and Intranet - a case study from SOS-children Villages presented by Eli Toftøy-Andersen from Steria. The presentation was given in English.

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  • Opening: When I met my personas Why: Present a case from a Norwegian project where the use of personas has been done. What: How the personas where created How they turned out How they were used Personas 5 min om prosjektet 5 min om hvilke personas man laget 5 min om hvordan de fungerte. Minst en positiv og en negativ ting

Case Presentation: Creating Personas for an Intranet project Case Presentation: Creating Personas for an Intranet project Presentation Transcript

  • Creating Personas for an Intranet -a case study from the SOS Children Villages Intranet project Software 2009 Eli Toftøy-Andersen User Experience Advisor, Steria AS
  • About SOS-Children Villages Eli Toftøy-Andersen, Steria AS SOS Kindergarden Assomada, Cape Verde. Photo: SOS-barnebyer
  • The Intranet project Eli Toftøy-Andersen, Steria AS SOS Children Village Cebu, The Fillipines. Photo: SOS-barnebyer
  • Eli Toftøy-Andersen, Steria AS Only 50 employees. Why create personas at all?
  • Tools Eli Toftøy-Andersen, Steria AS
  • How the personas were created Eli Toftøy-Andersen, Steria AS
  • Personas 1: Karianne from Marketing Eli Toftøy-Andersen, Steria AS
  • Personas 2: Elfrid from International Programmes Eli Toftøy-Andersen, Steria AS
  • Personas 3: Sebastian, Controller Eli Toftøy-Andersen, Steria AS
  • What worked
    • The personas were included in
    • Presentations
    • The Prototype
    • Questions asked
    • Usability test recruitment
    Eli Toftøy-Andersen, Steria AS
  • What to do better next time
    • Print them out,
    • put them up on the wall…
    Eli Toftøy-Andersen, Steria AS
  • Simple method Eli Toftøy-Andersen, Steria AS Was this a waste of time?
  • Simple method Eli Toftøy-Andersen, Steria AS Was this too simple?
  • Eli Toftøy-Andersen, Steria AS Just Do it… SOS Children Village in Kaki, Uganda Photo: SOS Children Villages
  • Contact details
    • Eli Toftøy-Andersen,
    • User Experience Consultant,
    • Steria
    • [email_address]
    • www.steria.no
    • www.brukskvalitet.no
    Eli Toftøy-Andersen, Steria AS