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Deconstructing Disengagement:
Analyzing Learner Subpopulations in
  Massive Open Online Courses

       René      Chris     Emily
      Kizilcec   Piech   Schneider
MOOCs (in this paper) are

           instructionist + individualised

   • 6-10 weeks long
   • 2-3 hours of video lectures/week
   • autograded assessments with regular
     deadlines
   • discussion forum
Massive Open Online Courses
        Heterogeneous population:
     Learners join from anywhere in the
     world, at any age, for any reason
Defining Success for Open-Access Learners

 Assessment scores are problematic:
 • not comparable across courses
 • not available for all learners because
   test-taking is not aligned with learner
   goals
Defining Success for Open-Access Learners

 Completion rates are highly problematic:
 • numerator = certificate earners, i.e.
   learners who take assessments
 • denominator =
   o total enrolled? overestimate; indicator of
     interest and not participation
   o total active? how defined?
 • ignore plurality of learner intentions
 • no nuance about subpopulations to help
   us design interventions or customized
   course features
Defining Success for Open-Access Learners
 Process measures hold promise:
 • conceptualize learning as an ongoing
   set of interactions with learning objects
   and other humans
 • allow early detection and prediction
 • indicate points for intervention
Defining Success for Open-Access Learners

         Assessment scores


         Completion rates



         Process measures
How to classify learners into
meaningful subpopulations?
Classification Criteria

 Classification methods for MOOC subpopulations:

 Universal – valid across multiple courses

 Theory-driven – reflect the processes of learning

 Parsimonious – based on small, meaningful feature set

 Predictive – suggest likely outcomes

 Dynamic – account for new information over time
Lens for Analysis



 • Compare subpopulations

 • Compare courses
The Data
Analyzed Three Courses
Who took these MOOCs?
A lot of data!
Gender skew
Interesting age group
HDI skew
Clustering
Sub-populations basis?




         Engaged


                     Not Engaged
Engagement Ideal
  Engagement




                   Time
Coarse Engagement Labels
  (T) On Track:   Did the weekly assignment on
                  time

  (B) Behind:     Did the weekly assignment, but
                  finished after the due date

  (A) Auditing:   Watched videos but did not do
                  the assignment

  (O) Out:        Did not interact with the course,
                  either through videos or assignments

                  We were able to predict who would take
                           the final AUC = 0.96
The Aggregate Class                    A = Auditing
                                       O = Out
                                       T = On Track
                                       B = Behind




              In this picture Out Is not to scale!
The Aggregate Class                    A = Auditing
                                       O = Out
                                       T = On Track
                                       B = Behind
                                                5k




              In this picture Out Is not to scale!
The Aggregate Class                    A = Auditing
                                       O = Out
                                       T = On Track
                                       B = Behind




                             7k



              In this picture Out Is not to scale!
Example Student 1
Example Student 2
Example Student 3
Clustering Methodology




              There were 21,108 paths in the
                        GS class
Four Prototypical Trajectories




                    Cluster!
                (k-means of L1 norm)
Four Prototypical Trajectories




                     And?
The Four Prototypical Trajectories
Prototypical Trajectory 1: Completing
Prototypical Trajectory 2: Auditing
Prototypical Trajectory 3: Disengaging
Prototypical Trajectory 4: Sampling
Four Prototypical Trajectories
 Consistent across three courses:


 Auditing learners watch lectures throughout course, but
 attempt very few assessments

 Completing learners attempt majority of assessments offered
 in course

 Disengaging learners attempt assessments at beginning of the
 course, but then sparsely watch lectures or disappear entirely

 Sampling learners briefly explore course by watching a few
 videos
Four Prototypical Trajectories




            The other courses?
Four Prototypical Trajectories
Four Prototypical Trajectories




                 <suspense>
Four Prototypical Trajectories
Four Prototypical Trajectories




      Same pattern in all classes
HS Composition [46k]




        Disengaging          Completing
   Completing




                                          Sampling




                  Auditing
UG Composition [27k]



                        Disengaging
    Completing




                                      Sampling




                 Auditing
MS Composition [21k]

                 Disengaging
   Completing




                               Sampling


           Auditing
Validation
Cluster Validation

  • Different values of k (split by time)
  • Including “assignment pass” (95%
    overlap)
  • Excluding “behind” (94% overlap)
  • Silhouette of 0.8 (that’s pretty good)
  • Pass the common sense test
High Level




        Clustering        Four
      Engagement in   Prototypical
         MOOCs          Patterns
Results &
Recommendations

Comparing Trajectories
  between Courses
Overall Experience
                                      Au
                                        d it
                                            in g
                                  Co
                                      mp
                                          let
                                              ing
                                 Di
                                    se




                                                                                       HS
                                       ng
                                          ag
                                             ing

                                     Sa
                                          mp
                                               lin
                                                  g
 Completing (and Auditing)            Au

 have best experience
                                        d it
                                            in g
                                  Co
                                      mp
                                          let
                                              ing
                                 Di
                                    se




                                                                                       UG
                                       ng
                                          ag
                                             ing

                                     Sa
                                          mp
                                               lin
                                                  g


 Identify subpopulations early        Au
                                        d it
                                            in g

 to customize course features     Co
                                      mp
                                          let
                                              ing
                                 Di
                                    se




                                                                                       GS
                                       ng
                                          ag
                                             ing

                                     Sa
                                          mp
                                               lin
                                                  g


                                                      3.0    3.5   4.0    4.5    5.0
                                                            Overall Experience
Discussion Forum
                                 Au
                                   d it
                                       in g
                             Co
                                 mp
                                     let
                                         ing
                            Di
                               se




                                                                                   HS
                                  ng
                                     ag
                                        ing
 Completing learners are        Sa
                                     mp

 most active on the forum
                                          lin
                                             g

                                 Au
                                   d it
                                       in g
                             Co
                                 mp
                                     let
                                         ing
                            Di
                               se




                                                                                   UG
                                  ng
                                     ag
  Causal relationship?
                                        ing

                                Sa
                                     mp
                                          lin
                                             g

                                 Au
                                   d it
                                       in g
                             Co
                                 mp
                                     let
  Reputation systems &      Di
                               se
                                         ing




                                                                                   GS
                                  ng
  Social features                    ag
                                        ing

                                Sa
                                     mp
                                          lin
                                             g


                                                 0.1 0.51.0 2.0   4.0   7.0 10.0
                                                  Average Forum Activity
Geographical Distribution




 Trend confirmed by top four participating countries
    United States, India, Russia, United Kingdom
Gender
                                   Au
                                     d it
                                         in g
                               Co
                                   mp
                                       let
                                           ing
                              Di
                                 se




                                                                                 HS
                                    ng
                                       ag
 Female Completing learners
                                          ing

                                  Sa

 underrepresented in
                                       mp
                                            lin
                                               g

 advanced courses                  Au
                                     d it
                                         in g
                               Co
                                   mp
                                       let
                                           ing
                              Di
                                 se




                                                                                 UG
                                    ng

 Stereotype threat?
                                       ag
                                          ing

                                  Sa
 Spencer et al., 1999                  mp
                                            lin
                                               g

                                   Au
                                     d it
                                         in g
                               Co
                                   mp
                                       let
                                           ing

 Frame assessments to         Di
                                 se




                                                                                 GS
                                    ng
                                       ag
                                          ing
 minimize stereotype threat       Sa
                                       mp
                                            lin
                                               g


                                                   2   4   6   8   10 12 14 16
                                                   Odds Ratio (Male/Female)
Future Directions
Future Directions
  Experiments
    Collaboration and Peer Effects
    Interface Customization
    Targeted Interventions


  Nuanced Analytics
    Auditing: MOOC-as-a-resource vs. MOOC-as-a-class
    Disengaging: Early prediction for intervention


  Reasons to enroll and trajectories


  Engagement trajectories for real-time analytics in
  MOOCs
    Dashboard visualizations
Thank you!
 Stanford Lytics Lab           lytics.stanford.edu


 Office of the Vice Provost for Online Learning

 Roy Pea, Clifford Nass, Daphne Koller

 Our LAK reviewers




 Reference
 S. Spencer, C. Steele, and D. Quinn. Stereotype threat and women’s math
 performance. Journal of Experimental Social Psychology, 35(1):4–28, 1999.
More info?
 René Kizilcec       kizilcec@stanford.edu

 Chris Piech         piech@cs.stanford.edu

 Emily Schneider     elfs@cs.stanford.edu


 Stanford’s Learning Analytics Group:
 Lytics Lab          lytics.stanford.edu



 Paper: http://goo.gl/OSX72

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Deconstructing Disengagement: Analyzing Learner Subpopulations in MOOCs

  • 1. Deconstructing Disengagement: Analyzing Learner Subpopulations in Massive Open Online Courses René Chris Emily Kizilcec Piech Schneider
  • 2. MOOCs (in this paper) are instructionist + individualised • 6-10 weeks long • 2-3 hours of video lectures/week • autograded assessments with regular deadlines • discussion forum
  • 3. Massive Open Online Courses Heterogeneous population: Learners join from anywhere in the world, at any age, for any reason
  • 4. Defining Success for Open-Access Learners Assessment scores are problematic: • not comparable across courses • not available for all learners because test-taking is not aligned with learner goals
  • 5. Defining Success for Open-Access Learners Completion rates are highly problematic: • numerator = certificate earners, i.e. learners who take assessments • denominator = o total enrolled? overestimate; indicator of interest and not participation o total active? how defined? • ignore plurality of learner intentions • no nuance about subpopulations to help us design interventions or customized course features
  • 6. Defining Success for Open-Access Learners Process measures hold promise: • conceptualize learning as an ongoing set of interactions with learning objects and other humans • allow early detection and prediction • indicate points for intervention
  • 7. Defining Success for Open-Access Learners Assessment scores Completion rates Process measures
  • 8. How to classify learners into meaningful subpopulations?
  • 9. Classification Criteria Classification methods for MOOC subpopulations: Universal – valid across multiple courses Theory-driven – reflect the processes of learning Parsimonious – based on small, meaningful feature set Predictive – suggest likely outcomes Dynamic – account for new information over time
  • 10. Lens for Analysis • Compare subpopulations • Compare courses
  • 13. Who took these MOOCs?
  • 14. A lot of data!
  • 19. Sub-populations basis? Engaged Not Engaged
  • 20. Engagement Ideal Engagement Time
  • 21. Coarse Engagement Labels (T) On Track: Did the weekly assignment on time (B) Behind: Did the weekly assignment, but finished after the due date (A) Auditing: Watched videos but did not do the assignment (O) Out: Did not interact with the course, either through videos or assignments We were able to predict who would take the final AUC = 0.96
  • 22. The Aggregate Class A = Auditing O = Out T = On Track B = Behind In this picture Out Is not to scale!
  • 23. The Aggregate Class A = Auditing O = Out T = On Track B = Behind 5k In this picture Out Is not to scale!
  • 24. The Aggregate Class A = Auditing O = Out T = On Track B = Behind 7k In this picture Out Is not to scale!
  • 28. Clustering Methodology There were 21,108 paths in the GS class
  • 29. Four Prototypical Trajectories Cluster! (k-means of L1 norm)
  • 31. The Four Prototypical Trajectories
  • 36. Four Prototypical Trajectories Consistent across three courses: Auditing learners watch lectures throughout course, but attempt very few assessments Completing learners attempt majority of assessments offered in course Disengaging learners attempt assessments at beginning of the course, but then sparsely watch lectures or disappear entirely Sampling learners briefly explore course by watching a few videos
  • 37. Four Prototypical Trajectories The other courses?
  • 41. Four Prototypical Trajectories Same pattern in all classes
  • 42. HS Composition [46k] Disengaging Completing Completing Sampling Auditing
  • 43. UG Composition [27k] Disengaging Completing Sampling Auditing
  • 44. MS Composition [21k] Disengaging Completing Sampling Auditing
  • 46. Cluster Validation • Different values of k (split by time) • Including “assignment pass” (95% overlap) • Excluding “behind” (94% overlap) • Silhouette of 0.8 (that’s pretty good) • Pass the common sense test
  • 47. High Level Clustering Four Engagement in Prototypical MOOCs Patterns
  • 49. Overall Experience Au d it in g Co mp let ing Di se HS ng ag ing Sa mp lin g Completing (and Auditing) Au have best experience d it in g Co mp let ing Di se UG ng ag ing Sa mp lin g Identify subpopulations early Au d it in g to customize course features Co mp let ing Di se GS ng ag ing Sa mp lin g 3.0 3.5 4.0 4.5 5.0 Overall Experience
  • 50. Discussion Forum Au d it in g Co mp let ing Di se HS ng ag ing Completing learners are Sa mp most active on the forum lin g Au d it in g Co mp let ing Di se UG ng ag Causal relationship? ing Sa mp lin g Au d it in g Co mp let Reputation systems & Di se ing GS ng Social features ag ing Sa mp lin g 0.1 0.51.0 2.0 4.0 7.0 10.0 Average Forum Activity
  • 51. Geographical Distribution Trend confirmed by top four participating countries  United States, India, Russia, United Kingdom
  • 52. Gender Au d it in g Co mp let ing Di se HS ng ag Female Completing learners ing Sa underrepresented in mp lin g advanced courses Au d it in g Co mp let ing Di se UG ng Stereotype threat? ag ing Sa Spencer et al., 1999 mp lin g Au d it in g Co mp let ing Frame assessments to Di se GS ng ag ing minimize stereotype threat Sa mp lin g 2 4 6 8 10 12 14 16 Odds Ratio (Male/Female)
  • 54. Future Directions  Experiments  Collaboration and Peer Effects  Interface Customization  Targeted Interventions  Nuanced Analytics  Auditing: MOOC-as-a-resource vs. MOOC-as-a-class  Disengaging: Early prediction for intervention  Reasons to enroll and trajectories  Engagement trajectories for real-time analytics in MOOCs  Dashboard visualizations
  • 55. Thank you! Stanford Lytics Lab lytics.stanford.edu Office of the Vice Provost for Online Learning Roy Pea, Clifford Nass, Daphne Koller Our LAK reviewers Reference S. Spencer, C. Steele, and D. Quinn. Stereotype threat and women’s math performance. Journal of Experimental Social Psychology, 35(1):4–28, 1999.
  • 56. More info? René Kizilcec kizilcec@stanford.edu Chris Piech piech@cs.stanford.edu Emily Schneider elfs@cs.stanford.edu Stanford’s Learning Analytics Group: Lytics Lab lytics.stanford.edu Paper: http://goo.gl/OSX72

Editor's Notes

  1. Better exp. Than DisengagingIdentification via self-report or algorithmice.g. reducing emphasis on assessments for Auditors—but don’t deprive them of the option
  2. Positive feedback loopInvestigate causal relationshipStudy effect of RS&amp;SF on participation
  3. GS-level for illustration
  4. Anyone who prepared for the test can perform well on it.
  5. Experiments based on learning scienceNot certificate vs. no certificate