Outsourcing experiences within deltek jesper nyvold larsen

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  • Updated customer, employee, and office locations numbers due to Maconomy. Title modified to reflect our two key markets.
  • Outsourcing experiences within deltek jesper nyvold larsen

    1. 1. Outsourcing experiences within Deltek Jesper Nyvold Larsen Senior Director of Development Deltek [email_address] www.e-asia.org
    2. 2. About Deltek Uniquely focused on software solutions for project-focused businesses including government contractors and professional services firms and government agencies <ul><li>Over 14,000 customers worldwide </li></ul><ul><li>$280.1 million total revenue in 2010 </li></ul><ul><li>Over 1,600 employees </li></ul><ul><li>16 offices worldwide </li></ul><ul><li>Development teams in: US, Philippines, Denmark and Ukraine </li></ul><ul><li>NASDAQ: PROJ </li></ul>www.e-asia.org
    3. 3. Our approach to outsourcing <ul><li>Hire the right people </li></ul><ul><li>Continuously training of the team </li></ul><ul><li>Good collaboration between local and outsourced team </li></ul>www.e-asia.org
    4. 4. Hire the right people <ul><li>What I am looking for: </li></ul><ul><ul><li>Very good technical skills set </li></ul></ul><ul><ul><li>Very good English language - spoken and written </li></ul></ul><ul><ul><li>Good business understanding and domain knowledge </li></ul></ul><ul><li>Pitfalls </li></ul><ul><ul><li>Focus on cost or grow the team too fast, compromising quality of developers </li></ul></ul><ul><ul><li>Not using same hiring procedures for your off-shore team as for your local team </li></ul></ul>www.e-asia.org
    5. 5. Continuously training of the team <ul><li>Having ”subject matter experts” in the off-shore team is crucial </li></ul><ul><li>Good training opportunities </li></ul><ul><ul><li>Sending local SME’s to off-shore team for 1-3 weeks </li></ul></ul><ul><ul><li>New off-shore team members work in local team for 1-3 months </li></ul></ul><ul><li>Pitfalls </li></ul><ul><ul><li>Implementing comprehensive processes to compensate lack of subject matter expertise </li></ul></ul><ul><ul><li>Not understanding the value of “personal relationships” btw. local and off-shore team </li></ul></ul>www.e-asia.org
    6. 6. Collaborate the right way local team off-shore team functional area A functional area B functional area C Project A local team off-shore team Project A Project B Integrated team Separate projects = Subject matter expert = Standard developer www.e-asia.org
    7. 7. Thank you for listening… www.e-asia.org
    8. 8. What would Scandinavian companies are looking for as off shore opportunities <ul><ul><li>High level of education in available work force </li></ul></ul><ul><ul><li>Cost of labor </li></ul></ul><ul><ul><li>High quality of IT infrastructure </li></ul></ul><ul><ul><li>Time difference </li></ul></ul><ul><ul><li>Local partners to handle facilities, recruiting, legal issues etc. </li></ul></ul>www.e-asia.org
    9. 9. What makes a good off shore developer <ul><ul><li>Very good technical skills set </li></ul></ul><ul><ul><li>Very good English language - spoken and written </li></ul></ul><ul><ul><li>Good communication skills </li></ul></ul><ul><ul><li>No cultural barriers </li></ul></ul><ul><ul><li>Good business understanding and domain knowledge </li></ul></ul>www.e-asia.org
    10. 10. www.e-asia.org on-shore off-shore
    11. 11. My organisation UI development (12 developers) BI and reporting development (3 developers) UI development (7 developers) BI and reporting development (5 developers) Denmark Ukraine Mobile development (4 developers) Philippines US project team (8 developers) www.e-asia.org
    12. 12. Software projects have high complexity www.e-asia.org

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