Kalpavruksh   offshore experiences  martin dommerby
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Kalpavruksh offshore experiences martin dommerby Presentation Transcript

  • 1.
    • PCS Technology / Kalpavruksh
    • One of the first Indian IT Companies
    • Started in the year 1983
    • Headquartered in Mumbai
    • Publicly held on Bombay Stock Exchange since 1988
    • 27 offices across 7 countries
    • 5,000+ employees globally
    • Offers end-to-end solutions to meet IT needs of customers
    www.e-asia.org
  • 2. Challenges faced:
      • “ they don’t understand our requirements”
      • “ I asked for one thing and got something completely different and that too after a week”
      • “ don’t know what they are doing the whole day?”
      • “ we don’t need a lot of systems but need to track the output”
      • “ they say yes to everything!”
      • “ they never revert back with clarifications on time ”
      • “ I can’t plan my leaves even one week in advance…”
    www.e-asia.org
  • 3. Practical stuff… that works!
    • CMMi does not solve these problems, but we need to…
    • Quick feedback loops
      • Rehearsing back requirement understanding
      • Discussing ballpark estimates
      • Discussing the high level solution
    • White boarding
      • A virtual coordinator at onsite to list work given
      • Simple listing of work shipped offshore
      • Transparent display of resource availability in the weeks to come
    www.e-asia.org
  • 4. Practical stuff… that works…!
    • Talk n Smile 
      • No emails pls…
      • See each other atleast once every week
      • Only voice/video for estimates & solution interactions
    • Chemistry matters
      • It’s a People business
      • Discuss personal/chemistry problems openly
    www.e-asia.org
  • 5. Scandinavian Considerations
    • The Scandinavian Training Program
      • Orientation Program on Scandinavian Culture
      • Compare & Contrast ways of saying Yes and No
      • Pro-activity & Forthcoming expressions
      • Questioning at the right points
      • More Consultative approach than Followership
    www.e-asia.org
  • 6. www.e-asia.org Scandinavia Strategy
  • 7. www.e-asia.org Scandinavia Strategy
  • 8. www.e-asia.org
  • 9.
    • Tal fra trellis analyse
    www.e-asia.org
  • 10. www.e-asia.org