ICT in Financial Inclusion & Taxation- Vidyesh Khanolkar, Mastek Ltd.

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ICT in Financial Inclusion & Taxation- Vidyesh Khanolkar, Mastek Ltd.

  1. 1. eIndia – 2011 ICT in Financial Inclusion & Taxation Vidyesh Khanolkar - MastekMastek Confidential eindia.eletsonline.com
  2. 2. Agenda 1 ICT in Financial Inclusion 2 ICT in TaxationSlide 2 eindia.eletsonline.com
  3. 3. Agenda ICT in Financial InclusionSlide 3 eindia.eletsonline.com
  4. 4. Where?• Government departments such as • Social Justice and Empowerment • Women and Child Welfare • Tribal • NREGA • MinoritiesSlide 4 eindia.eletsonline.com
  5. 5. Key Needs• Wide Coverage • Address issues around • Awareness – Viral campaigns on mobile, federated registration process • Ease of access – 1 and done • Cultural and Psychological Barriers – Business correspondents, M – Governance• Targeted System (Dynamic Targeting Framework across multiple systems and databases)• Infrastructure Readiness (Kiosk, Connectivity, CSC)• Localized Solution (Multi – lingual, Accessibility, W3C)Slide 5 eindia.eletsonline.com
  6. 6. Technology delivery of Key Needs• Targeting and Identification of beneficiary (De-duplication, Identity Management)• Expedited Registration and Approval (Workflow)• Calculation of benefits (Rule Engine) = Financial Inclusion• Instant disbursal (ECS, Business Correspondents)• Payment at door-steps (Handhelds, Biometrics )Slide 6 eindia.eletsonline.com
  7. 7. where do we bring the revenue from?...Slide 7 eindia.eletsonline.com
  8. 8. Agenda ICT in TaxationSlide 8 eindia.eletsonline.com
  9. 9. Compliance and Collection• Easy to comply and pay • Near zero physical interactions with the Department • All processes from registration to refund fully available on • Internet, smartphones, tablets, seva kendrasSlide 9 eindia.eletsonline.com
  10. 10. Compliance and Collection • Difficult not to comply and pay • Single view of truth to the department across multiple disintegrated systems • Complete and correct data • Unified data store • Reports, dashboardsSlide 10 eindia.eletsonline.com
  11. 11. Compliance and Collection • Difficult not to comply and pay • Intelligent leakage plugging • Suspect transactions and assesses identification – rule based probability scoring for short filers and other discrepancies • Correlate summary data across multiple external systems to detect wide gaps – summary data exchange protocols across multiple systems like banks, land and property registration , other states etc. • Predictive analysis and forecasting of gaps – analytics to predict likely collections at dealer levels and spot persistent gaps • Information enabled field staff - handheldsSlide 11 eindia.eletsonline.com
  12. 12. Audit and Control • Improved Audit and Control • Close audit/investigations faster • Online management of audit and visit process with workflow, deadlines and built in escalations • Reduce subjectivity in audit activities • Data availability, Audit trails and logs • Audit team performance management system • Reduce pending cases at the tribunal and courts by effective and quick auditsSlide 12 eindia.eletsonline.com

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