Healthcare ict e asia


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  • This presentation provides a business level overview of the Cisco HealthPresence 2.0 solution.
  • Aging populations, a shortage of healthcare practitioners, and rising costs continue to be key challenges in healthcare. Healthcare organizations are increasingly looking to technology innovations and alternate healthcare delivery models to improve patient care while trying to address these challenges.
  • The Cisco HealthPresence solution can change the way people experience healthcare
  • Everyone involved in the healthcare delivery cycle recognizes there is a need for change in order to scale access to healthcare resources when and where they are needed whether it is to: - Extend the reach of care into rural areas - Access specialist across the state or around the globe - Or to enable better collaboration, or continuing education. Video based telehealth is transforming the way remote patient care is delivered.
  • Healthcare today is extremely challenging and can be very complex. Exchanging medical data between different healthcare institutions and providers whether it’s the primary care physician, a specialist, the lab technician or the pharmacist, communicating critical and sensitive patient information is challenging and expensive and can lead to confusion, a disjointed process that time consuming and poorly coordinated.
  •   The mission of Healthcare is to enable patients / citizens to live their lives to the fullest. Networking and collaboration technology has reached a point where it can transform the way healthcare services are delivered and experienced. The gold standard of face to face office interactions is expanding. Office to clinic, clinics to specialists, community services through retail, clinic to home, continuous monitoring, healthcare communities of interest, personal wellness and health education, intervention and more are all new areas that are being made possible by intelligence in the Network.  Network can enable anytime, anywhere connections to healthcare providers and services, redefining the experience for the patient/citizen. For example:   Healthcare experience and delivery through differentiated by video, smart devices and network enabled software services enables access to: underserved communities and greater access to services or specialized skills. Additionally, the chonically ill or elderly can be monitored and serviced from home. Improving the actual services primary care clinicians provide and making sure their efforts are coordinated with those of other providers, including specialists, nurses and hospitals.   The Network as the platform brings healthcare ecosystem stakeholders together, enabling healthcare providers to easily and securely connect to patients or to other providers to provide services or more rapidly collaborate. Ecosystem stake holders include: payers, providers (clinicians, specialists, nurses and hospitals) government organizations, NGOs and patient/citizen. For example, Government organizations, NGO’s and businesses can connect for simple collaboration/exchange to crisis coordination, to full blown pandemic management. Primary care clinicians provide/improve upon services they deliver, as well as ensure their efforts are coordinated with those of other providers, including specialists, nurses and hospitals. Patients/citizens can have access to an extended social community to collaborate on their healthcare and personal wellness support.   Using technology to drive personal wellness. Providers can offer training and education to manage fitness, diets and prevention through proactive monitoring. Patients and citizens can receive self help through additional payer/provider services.
  • The evolution of video and telehealth are at the heart of this transformation. A transformation that is enabling new efficiencies in the way care is being delivered at a distance. Just as major breakthroughs in technology and information exchange have evolved to introduce new innovations and efficiencies with Video and Cloud technology and the shift from paper-based records to EMRs, video based telehealth enables new models of care that expand access, increase patient satisfaction and support the ability to deliver accountable care.
  • The ability to scale video based telehealth will be important to supporting the typed of application use cases that are increasing in demand. A study looking at some of the potential key telehealth applications to improve healthcare services in the next few years included Access to Video Consultations, Collaboration on Treatments and Providing Clinical Training. As providers look to adopt these types of applications into their workflow, they will first need to understand what type of telehealth solution will best meet their needs.
  • As the adoption of telehealth continues to grow and become more integrated into the workflow - That is where HealthPresence 2.0 will begin to help customers revolutionize they way they deliver care at a distance. Using the intelligent network as a platform, HealthPresence 2.0 is an advanced visual collaboration solution that enables healthcare providers to scale: To reach more people Expand patient engagement services And realize new business opportunities The solution takes an architectural approach to integrating high definition video, audio, 3 rd party medical devices that provide access to patient vitals and collaboration tools to provide an enhanced remote care experience HealthPResence 2.0 expands our portfolio to both build upon the endpoint and deployment flexibility of telehealth By enabling an immersive, personalized yet virtual “doctor’visit” experience from our portfolio of video endpoints in different locations, to Addressing issues like supporting HealthPresence in rural areas or certain emerging countries where bandwidth constraints may have limited deployment opportunities AND by Streamlining the telehealth experience by bringing together - the patient’s care team (that may be in different locations using different endpoints,) the patient’s vital information and health records all in one place, at the point of care so more effective care and decision making can occur – this is the value proposition that HealthPresence 2.0 delivers..
  • Healthcare ict e asia

    1. 1. Healthcare Services using ICT eASiA 2011 Jeyaseelan J <ul><li>Practice Lead – Healthcare Solutions </li></ul><ul><li>Cisco Systems Inc </li></ul><ul><li>1st Dec 2011 </li></ul>
    2. 2. Rising patient demand of medical services Shortage of medical professionals The cost of providing care is rising, especially in rural and remote areas ERs are overcrowded and often a patient’s only choice for care Specialists aren’t always available locally
    3. 3. Access Productivity Efficiency OLD Patient goes to the service and waits. OLD Caregiver’s time is lost between patient encounters; geographical coverage is limited. OLD Heavy use of emergency rooms and overburdened systems constrain resources. NEW Service comes to the patient. The best possible expert sees the patient, even if the patient is far away. NEW More patient encounters, less in-between time, and broader geographical coverage boost productivity. NEW Patients can access routine and specialty medical care using offsite clinics in urban and rural areas.
    4. 4. Healthcare is Demanding Change Providers Payers Extended Access Remote Experts Continuing Education Patients Scaling Access to Healthcare Resources
    5. 5. Patient-Centric Care, Record and Image Views Bringing Healthcare Systems Together <ul><li>Patients receive care from multiple organizations </li></ul><ul><li>Cannot exchange and display data from a patient-centric view </li></ul><ul><li>Exchanging patient data is increasingly challenging, poorly coordinated and jeopardizes patient care </li></ul>
    6. 6. Healthcare Services Exchange - Foundation for HIE & Clinical Services <ul><ul><li>Compute Platforms </li></ul></ul><ul><ul><li>Connectivity, Security and Management </li></ul></ul><ul><li>Application </li></ul><ul><ul><li>Services </li></ul></ul><ul><li>Communications </li></ul><ul><ul><li>& Collaboration </li></ul></ul>Billing Analytical Services eRx MDES Interoperability Services EHR/HIS Image Exchange Records Exchange Public Health & Quality Reporting eRx Global Partners Home Care Telehealth
    7. 7. Healthcare Transitions Enable our customers to redefine the delivery and experience of health services and personal wellness by using the Network as a platform. Point of Care  Everywhere (Choice / Access) Prescription  Participation Based (Collaboration i.e. Experience) Healthcare Delivery  Wellness (Quality)
    8. 8. The Evolution of Video and Telehealth Enabling New Models for Delivering Care-at-a-Distance DOS/Citrix Paper-Based Records Limited Access Patient Comes to Doctor Video Delivers Healthcare Services at Scale Technology Transformation Care Delivery Model Video/Cloud Enables Scale and Efficiencies EMR and HIE More Cost Effective with Better Care Expanded Access Increased Accessibility, Patient Satisfaction and Accountable Care 1990s TODAY
    9. 9. Potential for Telehealth <ul><li>How Much Potential Do the Following Telehealth Approaches Have to Improve Health Services in Your Country Within the Next Five Years? </li></ul>Access Video for Consultations Electronically sharing or accessing diagnostic images, video, or patient data to consult on treatment Collaborate on Treatments with other providers via IT (Video) technologies to diagnose and treat patients Providing Clinical Training and references for Healthcare professionals using information and communications technologies Source: Princeton Survey Research Associates International, 2010 0% 20% 40% 60% 80% 100% High Potential Moderate Potential Low Potential No Potential at All Don’t Know
    10. 10. Solution Needed for Affordable Access in Asia Challenge/ Requirement <ul><li>Tailor to Needs in India/East </li></ul><ul><ul><li>Any place, anywhere, anytime </li></ul></ul><ul><ul><li>Low bandwidth, Cost, Power </li></ul></ul><ul><ul><li>Remote, Rural, Urban, Home care </li></ul></ul><ul><ul><li>High quality voice, video, data </li></ul></ul><ul><li>Meet needs of the entire region </li></ul><ul><ul><li>Scale across entire States </li></ul></ul><ul><ul><li>No IT support in villages/kiosks </li></ul></ul><ul><ul><li>Enable even small hospitals to adopt </li></ul></ul><ul><li>Provide end to end solution </li></ul><ul><ul><li>End to end Tele-consult </li></ul></ul><ul><ul><li>Connect to the right doctor </li></ul></ul><ul><ul><li>Patient and Doctor Education </li></ul></ul><ul><li>Ability to become Pervasive </li></ul><ul><ul><li>HD Video and Audio on one IP link </li></ul></ul><ul><li>Highly Scalable & as a Service </li></ul><ul><ul><li>Care at a distance as a service </li></ul></ul><ul><li>End to End Flexible Solution </li></ul>HealthPresence Desktop Solution Affordable Access to Healthcare Anywhere Anytime From Illness to Wellness for all (Village, Remote, Ambulance or Urban)
    11. 11. Cisco Telehealth Solutions Revolutionize with Cisco HealthPresence 2.0: The advanced visual collaboration solution for Telehealth Personalized ‘doctor visit’ experience from any video endpoint or location Portable Solution Addressing Bandwidth Constraints* Deployment Flexibility Immersive Experience *Available in select counties Informed Decision Making Bring the Patient’s Care Team, Vital Information & Health Record to the Point of Need Enable remote clinical Collaboration and Care with an end-to-end portfolio of video and collaboration solutions
    12. 12. Community Healthcare Transformation – Samudaya A Public Private Partnership in the State of Karnataka, India <ul><li>Enable healthcare services and access to highly-specialized doctors in the flood affected areas of Raichur District of North Karnataka </li></ul><ul><li>Need for advanced, cost-effective, more inclusive healthcare </li></ul><ul><li>Provision of follow up and long term care </li></ul>Cisco Solution <ul><li>Cisco HealthPresence solution combines high-definition of video, audio and patient medical data to create an environment similar to people experience when they visit to their doctor or health specialist </li></ul><ul><li>Cisco HealthPresence Doctor’s pod at Bangalore connecting to Patient pod in a Primary Health Center at Gillesugur village </li></ul><ul><li>Network as a platform for efficient rural healthcare delivery </li></ul><ul><li>Enabling healthcare specialist services to a population of 30,000 people in the flood affected areas </li></ul><ul><li>More than 95% of the patients were satisfied with the HealthPresence Experience </li></ul><ul><li>Patients Aged 1 – 70+, 40% Male, 60% Female; 54% General, 24% Gynecological, 22% Pediatric </li></ul><ul><li>Patients can save up to 4-8 hours of travel time for specialist consultations </li></ul>Challenge Impact “ Our collaborative effort and such public-private partnerships will help us realize our vision of rebuilding the lives of the flood victims and providing them a safer sustainable community.” -Shri B.S Yeddyurappa, Chief Minister of Karnataka
    13. 13. Cisco Life-care/Home Health Care Plan Encounter Progress Chronic Disease Mgmt Web 2.0 compliant user/CC/Physician interface Partner solution/devices Contents will be provided by healthcare provider/CDM vendor Home Healthcare Market Wellness Management Elderly/Independent Living Chronic Disease Management 1 2 3 In the USs 2008: 9.5 million seniors prefer living independently at home 2013 : 13.5 million 2008 : 54 million who are health conscious, among them about 42 million have a fitness club membership Chronic Care 80% of healthcare spend is on 20% of patients with Chronic diseases like Diabetes, Cardio Source : Parks Associates Monitors Vital Collection Self Mgmt Questionnaire Videos Lifestyle Guidance Educational Content and Tools Messaging Video Conferencing Telephone Communication Umi Tandberg (Movi, E20) Video Endpoints H P P P H