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e-Uttar Pradesh 2013 - Growth of IT Infrastructure - Naval Khosla, General Manager, Industry Solutions – IBM
 

e-Uttar Pradesh 2013 - Growth of IT Infrastructure - Naval Khosla, General Manager, Industry Solutions – IBM

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e-Uttar Pradesh 2013 - Growth of IT Infrastructure - Naval Khosla, General Manager, Industry Solutions – IBM

e-Uttar Pradesh 2013 - Growth of IT Infrastructure - Naval Khosla, General Manager, Industry Solutions – IBM

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e-Uttar Pradesh 2013 - Growth of IT Infrastructure - Naval Khosla, General Manager, Industry Solutions – IBM e-Uttar Pradesh 2013 - Growth of IT Infrastructure - Naval Khosla, General Manager, Industry Solutions – IBM Presentation Transcript

  • Naval Khosla (nakhosla@in.ibm.com) Industry Solutions SWG (India South Asia) IBM Smarter Government Solutions Building High-Tech IT Infrastructure for Improved Citizens Experience 1
  • Leaders are innovating across services to meet and exceed citizen expectations Planning and Management Government and Agency Administration Public Safety Urban Planning Planning and Management Environmental Design and implement a city plan to realize full potential for citizens and businesses; while efficiently running daily operations Infrastructure Human Social and Health Infrastructure Energy and Water Deliver efficient fundamental city services that make a city desirable for citizens Human Education 2 Transportation Provide effective services that support the economic, social and health needs of citizens
  • IBM helping Governments in adopting Smarter Solutions for citizen services Prioritized Departments Government and Agency Administration Public Safety Government Public Safety Urban Planning Transportation Planning and Energy Management Healthcare Water Environmental Solutions Planning and Management Social Human Infrastructure Infrastructure Human Energy  Social and Water Program Management  Operations INSIGHT Health and  Transportation management  Law enforcement and public safety  Water management  Educational outcomes  Utility Network management  Citizen health and safety  Building management Education Management Transportation  Asset Industry Partner Solutions 3
  • Government and Agency Administration Digitization & Back office Process Automation …into this? How do you turn this… 4
  • Government and Agency Administration Examples - Improving citizen and business services. Postal Department : Leading Postal department, choosing automation for transforming their financial operations and enduser services. Project requires extreme Scalability – 5 Lac + documents to be uploaded per day. For Uttar Pradesh, projects like IGRS, eMunicipality, Citizen Services Issuance, Secretariat Automation, Court Cases Handling and many other departments can benefit from content driven process automation Technology services specialist for Visa Processing : Building an integrated solution requiring scanning, content and process elements to automate the end to end Visa Processing for a Country Mission . Department of Factories, Boilers Dept. of Factories, Boilers : Streamlined internal business operations and approvals for various requisitions by the Factory, Manufacturing unit owners for improving Issuing and renewal of Licenses. 5 5 A leading country’s Bank: Leading bank decides to build enterprise platform for Case Management (Integrated workflow, content, process, rules and collaboration), Enterprise Content Management, and Capture. Plans Distributed scanning at regional locations with a centralized processing centre. All will help to automate banks key processes on an integrated platform.
  • Government Operation Center 6
  • City Operations & Command Centers Cross Agency collaboration Planning and Management Government and Agency Administration Urban Planning Planning and Management Environmental Public Safety Design and implement a city plan to realize full potential for citizens and businesses; while efficiently running daily operations Infrastructure Social and Health Human Infrastructure Energy and Water Deliver efficient fundamental city services that make a city desirable for citizens Human Education 7 Transportation Provide effective services that support the economic, social and health needs of citizens
  • IBM Intelligent Operations Center Offer across services for cross agency collaborations Key Performance Indicators Incident & Event Management Cross Agency Collaboration Geo spatial contextual mapping Governments – City Command & Control, Traffic management, Disaster management, Public transport, Public Video Feed Weather Feed safety Private – Power corporations, Airports, Premises Monitoring, Hospitals, Stadiums, Plants PPP - Highway Toll monitoring, Event and incident management, Water Management, Townships 8
  • City Operations Center Examples – Cross Agency collaboration and command centers Uttar Pradesh can build similar operations centers to manage key cities and other facilities. Leading Indian Hospital : Hospital to implement a Surveillance & Emergency Management Solution on IOC. This solution will help implement the Command Center for Emergency Response Management, integrating with their Video Surveillance & Building Management Systems. Davao City Government: Fast growing Philippine city is enhancing Public Safety and adopted Intelligent Operations to improve Real-time Response Capabilities. This will integrate multiple city agencies into Public Safety and Security Command Center. Zhenjiang: Sun Life Stadium: Transform Stadium Into Entertainment Destination and Enhance Fan Experience. Ensure the safety and security of their stadiums through improved crowd and traffic congestion 9 9 Zhenjiang: A city in China needed to develop an efficient, highspeed urban passenger transport network that will scale to meet the demands of the growing population. They chose IBM Smart Operations Center to solve the central command center of the program to achieve the transport system .
  • Smarter Transportation enhances the traveler experience Smarter Transportation Leverage information to create visibility across transportation networks and improve operations Anticipate commuter demand to optimize capacity and minimize congestion Coordinate resources to assure safety and improve the traveler’s experience Used intelligent video analytics to provide real-time traffic information to drivers, conduct traffic surveillance and improve city roads . 10 Planning and Management Human Infrastructure “What used to be a time-consuming process is now accomplished automatically and in real time, allowing us to make smarter and more timely decisions that keep our city’s traffic flowing smoothly.” Bucheon City Official, Korea
  • IBM Intelligent Operations for Transportation (IOT) Improves Cities to enhances the traveler experience View traffic View traffic congestion for congestion for historic date and historic date and time time Traffic Flow Traffic Flow Reports Reports Traffic Traffic Congestion Congestion Status Status Device/Event Device/Event Map View Map View [Zoomed Out] [Zoomed Out] Traffic events for Traffic events for historical trends historical trends Traffic flow at various Traffic flow at various granularities of time granularities of time Device/Event Device/Event Map View Map View [Zoomed In] [Zoomed In] 11 Tabular View of Tabular View of Traffic, Devices Traffic, Devices or Events or Events Click to view Click to view details for details for selected item selected item
  • Smarter Transportation customers realizing real results Forecast traffic conditions up to 60 minutes into the future to help prevent traffic congestion before it occurs Break gridlock with a smart road use management system that employs advanced automatic license plate recognition (ALPR) and radio frequency identification (RFID) 12 Singapore Land Transport Authority reduces traffic congestion and reduces fares for 68% of commuters Swedish Road Administration pilot reduced traffic by 25% in the center of Stockholm and generated an estimated €50 Million in new revenue A city in China improves bus scheduling 99% with changes to routes and schedules in seconds instead of hours Finnish Transport Agency transforms 78,000 km of roadway data into insights to enhance safety and operational efficiency Improve bus system on-time performance and more accurate scheduling with sensor technology and business analytics Integrate and analyze existing roadway data to improve road maintenance and make the country's motorways safer and easier to navigate
  • Smarter Water Management systems make operations and infrastructure more reliable and efficient Smarter Water Management Leverage operational data holistically to create insights and improve water management Anticipate potential delivery disruption and better forecast long term water demand Coordinate resources to protect water supply and drive conservation and sustainability Analyzing data to perform proactive maintenance, DC Water & Sewer Authority achieves ROI of 629% in 2 months 13 Planning and Management Human Infrastructure “Our assets give us headlights into the future, providing actionable insights.” — Omer Siddiqui, CIO DC Water
  • IBM Intelligent Operations for Water (IOW) Improves Cities to enhances the citizens experience Account details for top 10% Map of unscheduled of customers by average Work Orders water usage Map of customer accounts Map of Work Orders – optimized list color coded Unscheduled Work Orders Geospatial selection of Work Orders to process Water Usage Report showing consumption over time or seasons Optimized crew schedules 14
  • Water Management customers realizing real results Alert citizens to water waste through better leak detection City of Dubuque, Iowa achieves 6.6% decrease in water consumption over a 9-week period Sonoma County Water Agency Encourage a more holistic view that ultimately protects the long-term health of the water resources 15 utilizes current resources better with a single systemlevel view, reducing the need for big, expensive infrastructure projects Corpus Christi, Texas improves efficiency and quality of services for 1500 miles of water mains, 1100 miles of streets Forecast resources proactively and resolve issues to improve customer service Flood Control 2015 maintains levees better and improves design of new infrastructure which is expected to result in multi million Euro savings in engineering and construction work Gather and analyze information about levees in the Netherlands with a network of sensors to detect and prevent problems and flooding
  • Social Delivery Transformation - IBM Cúram Universal Access • • • • “One stop shop” for citizens to interact with the government Improve citizen experience: Citizen Account, Multi-Program Screening, Life Event Management, Online Application Utilize the self-service channel to increase organizational efficiency Empower call center and case workers with an single view of client information Outcome Management Social Program Management and Modernization • Platform for client-centred, outcome-based, integrated service delivery • Enables Social Service organisations to improve efficiency and effectiveness of service delivery • Empowers the business to define and deploy new programs • • • Achieve sustainable outcomes through integrated Outcome Plan: assess a client’s needs, establish goals and plan for attainment, track progress Supports coordinated government and community programs Differential Response: Support high risk populations - 20% of families commonly account for 80% of social expenditures State Social Welfare Schemes, eScholarship program, Rural Development, Health, Women & Child Development etc. are good project potentials in Uttar Pradesh. These can take benefits from IBM Cúram solution which is globally accepted across governments for social delivery. © 2011 IBM Corporation
  • IBM helping in improving Public Safety Key i2 software solutions Analysis Product Line Led by the industry standard Analyst’s Notebook  Social network analysis (SNA)  Rich analytical and visualization capabilities  Real-time information sharing  Advanced data access  Intuitive briefing charts  Analytical & federated search IBM i2 Portfolio Data warehouse, information sharing & analysis tool for law enforcement officers  Enterprise-class data warehouse  Tactical lead generation  Native & transparent information sharing  Strategic planning & analysis  High quality data for analysis Counter Terrorism, State Police & Intelligence Units, Financial Fraud Detection & Audits, Cybercrime, Anti-Money Laundering, Securities Investigations can be benefitted in Uttar Pradesh. 17 Intelligence Analysis Platform COPLINK Enterprise-class intelligence analysis and investigation System Enterprise deployment Collaborative data space Analysis and information for all Powerful search & discovery tools  Server-side analytical capabilities    
  • IBM Smarter Government Solutions Building High-Tech IT Infrastructure for Improved Citizens Experience Government and Agency Administration Public Safety Urban Planning Planning and Management Human Social and Health Infrastructure Energy and Water Education 18 Environmental Transportation
  • Naval Khosla IBM Industry Solutions SWG India South Asia nakhosla@in.ibm.com 19 © 2012 IBM Corporation