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e-Governance Initiatives in Gujarat- Diverse Perspectives- Raj Kumar, Civil Supplies and Consumer Affairs, Government of Gujarat
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e-Governance Initiatives in Gujarat- Diverse Perspectives- Raj Kumar, Civil Supplies and Consumer Affairs, Government of Gujarat

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    e-Governance Initiatives in Gujarat- Diverse Perspectives- Raj Kumar, Civil Supplies and Consumer Affairs, Government of Gujarat e-Governance Initiatives in Gujarat- Diverse Perspectives- Raj Kumar, Civil Supplies and Consumer Affairs, Government of Gujarat Presentation Transcript

    •     BY Raj Kumar, IAS Secretary Food, Civil Supplies & Consumer Affairs Department, Government of Gujarat. Email: [email_address] 16 th December, 2011 GANDHINAGAR Presentation on TPDS Reforms in Gujarat eindia.eletsonline.com
    • STRUCTURE OF PRESENTATION
            • Overview of Gujarat TPDS
            • What Ails TPDS
            • Vision & Objectives
            • Pictorial Demo
            • Solution Matrix
            • Implementation Strategy
            • Project Scope & Costs
            • Present Status
            • Outcomes & Challenges
            • Future Roadmap
    • BRIEF OVERVIEW – PDS IN GUJARAT
      • Vital Statistics
        • Districts 26
        • Population 6.03 Crs
        • Ration card holders 112 Lakhs
        • BPL/AAY card holders 32 Lakhs
      • TPDS Infrastructure
        • Fair Price Shops 16,557
        • FCI Godowns 46 (in 17 distts.)
        • Civil Supply Corporation Godowns 192 (in 26 distts.)
        • Annual Turnover of
        • Essential Commodities 16 Lakh MTs
      • Annual Subsidy borne by State Govt.: Rs 257 Crs
    • WHAT AILS TPDS?
      • Exclusion/ Inclusion Errors  Discretion rather than verifiable objective criteria(s) compromise Food Security of the poor.
      • Bogus Cards  Lack of Identity Management results in diversion and leakages.
      • Poor Oversight & Monopoly of FPS dealers  Misconduct.
      • Lack of Transparency & Accountability  Corruption.
    • PDS COMPUTERIZATION: VISION
      • Empowerment (of beneficiary)
      • Transparency (in TPDS)
      • Innovation (in governance)
    • PDS COMPUTERIZATION: OBJECTIVES
      • Beneficiary:
          • Identification (to eliminate bogus/duplicate cards)
          • Classification (minimising exclusion/inclusion errors)
          • Ensuring Delivery of food grain (minimising diversion/leakages)
      • FPS:
          • Transaction Capturing
          • Updated Record keeping
    • PDS COMPUTERIZATION: OBJECTIVES
      • Logistics:
          • Efficiency improvement (of food grain storage & movement)
      • Accountability:
          • At all levels
      • Transparency:
          • Across Supply & Delivery chain
          • At all times.
    • PDS COMPUTERIZATION: DEMO
      • Pictorial Demo of Bar Coded Ration Card & Bio-Metric Based Bar Coded Coupon System
    • PDS COMPUTERIZATION: SOLUTION MATRIX Issue Solution Approach Identity Elector’s Photo Identity Card No. + Bio-metric data of at least one member of Beneficiary Family Classification Convergence of Beneficiary Family’s Socio-economic data e.g. BPL data, Electricity Connection no., LPG no., Land holding status etc. Delivery Through FOOD COUPON based upon ON LINE bio-metric verification of the Family member Record keeping Capturing of Transaction Data embedded in Food Coupon Logistics efficiency Commodity-wise aggregation of Supply and Demand Data at various stages i.e. FCI Depot, Godown, FPS, Kerosene Agent/ dealer etc. Transparency SMS alerts, Web site Accountability Bio-metric authentication by Decision makers Stake holders’ Participation Appropriate Risk-reward System particularly for the FPS dealer and the card holder.
    • PDS COMPUTERIZATION: IMPLEMENTATION STRATEGY
      • Project Ownership  Instead of Solution provider, the Department owns the Solution from development to implementation.
      • Smart Card Vs Bar Code  Gujarat has opted for Bio Metric Based Bar coded System that works well on PAPER.
      • Authentication  Of data creation and transaction through bio-metrics of Supply Staff, Godown manager, FPS dealers etc.
      • Market Orientation  Freedom of Choice-
          • Choice between Food coupon and Cash coupon;
          • Choice of FPS.
    • PDS COMPUTERIZATION: IMPLEMENTATION STRATEGY
      • Non-disruptive Implementation  Transformation with continuity.
      • No Technology at FPS Level  Less Resistance to change.
      • Codification Precedes Solution Development  Rule based system independent of E-Champions facilitates ease of implementation.
      • Solution development by NIC 
          • Minimum assured quality of technical manpower in all districts having better understanding of government processes and limitations.
          • Easy to build Composite Teams of Administrative & Technical personnel.
          • However, low end IT work out sourced to private organisations.
    • PDS COMPUTERIZATION: IMPLEMENTATION STRATEGY
      • Centralized Architecture & Decentralized Operations  High skill set needed at State level only.
      • Demand Aggregation (Bottom up Approach)  Card holders and FPS as building blocks.
      • Modular Software  Ease of Solution development and roll out e.g. Permit - Godown issue module, FPS dealers’ management module, MIS etc.
      • Minimizing Project Roll Out Cost & Time  Leveraging existing IT Infrastructure created under National E-Governance Plan (NeGP).
    • PDS COMPUTERIZATION: SCOPE & COSTS
      • Management of Cardholders’:
          • Identity,
          • Category,
          • Entitlement,
          • Delivery.
      • FPS Dealers’:
          • Issue of Permit,
          • Tracking of Lifting from Godown,
          • Maintaining Credit & Account Register,
          • Maintaining Sale Register,
          • License Management.
    • PDS COMPUTERIZATION: SCOPE & COSTS
      • Godowns/ Kerosene Agents:
          • Stock Movement & Storage,
          • Stock Issue to FPS Dealers,
          • Accounts.
      • MIS for State and District Level Authority:
          • Stock availability at all levels,
          • Monthly Allocation of commodities upto FPS,
          • Food grain/ Kerosene Movement upto FPS,
          • Food grain/ Kerosene delivery to the card holders.
    • PDS COMPUTERIZATION: SCOPE & COSTS
      • Others:
          • UID compatible.
          • Roaming Ration Card,
          • Choice of Grain?
      • Capital Cost : 80 Crs (outer limit)
      • Recurring Cost : Rs. 25 crs Per Annum.
      • 100% State Funded.
    • PDS COMPUTERIZATION: PRESENT STATUS
      • More than 90 lakh forms have been digitized. Over 1,50,000 Bar Coded Ration Cards issued in 26 districts.
      • 150 FPSs (One Pilot FPS in each Taluka) of 22 districts are working with bio-metric based Bar Coded Coupon System.
      • Another 40 FPS are ready to switch over to bio-metric based Bar Coded Coupon System. This will increase participating districts to 25.
      • As on 30.11.11, over 34,000 card holders of 22 districts have started using this system.
    • PDS COMPUTERIZATION: OUTCOMES
      • As on 1 st Jan 2011, number of card holders declined by about 14 lakh and distribution efficiency went up by about 10%.
      • Beneficiary empowerment has taken care of weak Oversight/ Grievance Redressal. Positive feedback received from card holders in Pilot FPS areas.
      • Online Permit system for FPS dealers functioning since 1.11.11. This has expedited food grain lifting by FPS dealers.
      • Pilot FPS in each Taluka has been helpful in training the Block level supply staff and FPS dealer in implementing this project.
    • PDS COMPUTERIZATION: CHALLENGES
      • Matching Electoral Roll Data (EPIC) of all adult members of the family is a time consuming task.
      • Distribution of Bar Coded Ration Cards along with capturing of Bio-metric and Photographic details of at least one member of more than 1 Cr Card Holder families would also be an elaborate exercise.
    • PDS COMPUTERIZATION: CHALLENGES
      • Availability of operationally viable E-Gram/ Cyber Café within reasonable distance of the habitation.
      • Ensuring FPS viability as diversion/ leakage is brought under control. Door step delivery and additional payment per transaction to FPS dealers are under consideration.
      • Passive attitude of Civil Supply staff as their discretion is minimized and accountability has gone up.
    • PDS COMPUTERIZATION: FUTURE ROADMAP
      • Primary Data entry (of Cardholders data) work to be completed by December 2011.
      • To focus on identity verification, inclusion/exclusion of BPL/AAY category households on priority basis.
      • Aim to complete issue of over 1 Crore Bar coded Ration cards in all 16000 FPS areas by June 2012 . (optimistically).
    • PDS COMPUTERIZATION: FUTURE ROADMAP
      • Alongside, also propose to introduce Bio-metric based Bar Coded Coupon System as we progress issue of bar coded cards in the FPS areas.
      • Integrating various other existing data bases e.g. Domestic LPG connections, BPL list of Rural Development Department, Electricity Connection nos., Farmers’ data base etc. for dynamic classification of the card holders’ category i.e BPL or APL.
      • Nutrition Coupons under ICDS & MDM Schemes to follow.
    • THANKS.
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP-1: Door to door visit by enumerators to help existing Ration card holders fill up prescribed FORM-1 for availing Bar Coded Ration card.
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP-2: Digitization of Form -1 and matching of card holders’ family details with EPIC from Electoral Roll.
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP-3: Capturing of Photo and bio-metric details followed by Printing of Bar Coded Ration Card.
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP-4: Distribution of Bar Coded Ration Card to the Cardholder (in lieu of old ration card).
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO)
      • STEP-5: BPL Card Holder with Bar-coded Ration Card
    • BAR CODED RATION CARD
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP-6: E- GRAM operator with Computer, Printer, Bar-Code Reader and Biometric Device
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP-7: Card holder visits E-GRAM and E-GRAM Operator reads the card details with Bar Code reader device
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP-8: E-GRAM Operator carries out ON LINE verification of Card Holder’s FINGER PRINT using Biometric Device
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP-9: E-GRAM Operator verifies the Bar-Coded Coupon with the Ration Card and takes the Print out of the Bar Coded Coupons
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP -10 A: E-GRAM Operator handing over Ration Card and the print out of Bar Coded Coupons for all commodities as per entitlement to the Card Holder
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP-10 B: Bar Coded Coupons for the month of June 2011 showing Card holder’s, FPS details as well as quantity and price details for each commodity as per entitlement. Middle portion of the coupon is the counter foil of the coupons (Card holder’s copy).
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP- 11: Card Holder goes to the Fair Price Shop along with Ration Card and Bar Coded Coupon.
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP-12: Card Holder submits bar-coded coupon for wheat and makes payment to the Fair Price Shop Dealer as per Coupon details
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP-13: FPS Dealer hands over wheat as per coupon details to the Card Holder
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP-14 : Card Holder returning from FPS along with Wheat and Ration Card with due entry by FPS dealer.
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO) STEP-15 : FPS dealer goes back to the E-GRAM/ Cyber Café and gets commodity coupons (as per the date of actual sale) read into his sale register maintained in the central system.
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO)
      • STEP-16 : In due course, using bio-metric the FPS dealer can obtain Permits from E-GRAM/ Cyber Café. (Freedom from Block level bureaucratic layer)
    • PROPOSED BIOMETRIC BASED BAR-CODED COUPON SYSTEM (PICTORIAL DEMO)
      • STEP-17 : Lifting of food grain from State Civil Supply Godown by FPS dealer triggers SMS alert to the card holders in that FPS area.
    • CSC/ E-GRAM / Cyber Cafe Card Holder Fair Price Shop (FPS) Dealer Produces ration card. Using biometric, collects barcoded coupons. Submits coupons, pays & collects ration. Usual entry made in Card. FPS dealer submits bar-coded beneficiary coupons for entry. Using bio-metric FPS dealer collects challan/ permits. GSCSC Godown/ Kerosene dealer FPS dealer submits closing stocks &payment challan. Collects food grains, sugar, oil, kerosene etc. Village Vigilance Committee/ Municipality SMS alerts Broad band connectivity Broad band connectivity Biometric Based Barcoded Coupon System Call Center Licensing & Control