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e-Governance Initiatives in Gujarat- Diverse Perspectives- Manoj Agarwal, State Crime Records Bureau, Gujarat

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  • 1. eindia.eletsonline.com
  • 2. HD-IITS Vision To create a dynamic, world-class model police To create a dynamic, world-class model solutions organization by providing innovative IT police organization by providing innovativeenforcement that would not only facilitate law IT solutions that would not only facilitate law enforcement for community safety but would also aim to build forcrime and criminalbut would also aim to build community safety information database for crime and criminalcontrol and deliver quality effective crime information database for effective crime control and deliver quality citizen centric services in a proactive citizen centricefficient manner and services in a proactive and efficient manner eindia.eletsonline.com
  • 3. HD-IITS Coverage Home Department (GoG) Home Guards Police Sainik Prohibition & Vigilance FSL ACB GSPHC & Department Welfare Excise Commission Civil Defense Director General of PoliceCID Crime & CID SRP Commissioner Range Admin Communication Training SCRB Railways IB Groups Office Police Head Motor State Control SP Office Sector Traffic Wireless Quarter Transport Room Zone Police Head Sub Division Traffic Quarter Division Circle Police Station Police Station eindia.eletsonline.com
  • 4. Police Stations: 500 + DGP Office & Prohibition: 129 District HQ: 62Vertical connectivity Home Depar tment Sainik Kalyan Vigilance: 1 Board: 6 Home Guards & CDO: 45 DGP/ SCRB/ HODs Forensic: 6 ACB: 31 District Police Offices/ HODs Prison: 31 District Offices Police Stations/ Other HODs Unit Offices Covers: Around 70,000 of police personnel, 30,000 of honorary staff & 5,000 of administrative staff in 1000+ Offices eindia.eletsonline.com
  • 5. HD-IITS Concept & Overview eindia.eletsonline.com
  • 6. Scope of HD-IITS eindia.eletsonline.com
  • 7. Salient Features Centralized Crime and Criminal Database for all agencies of Home Department Exhaustive criminal search using body parameters and or biometric images Complete case tracking feature from FIR Creation till Charge-Sheet or Final Report Detailed MIS including Trend Analysis based on the type of crime, method of crime (modus operandi) and area of crime Standardization and uniformity of Processes across all Offices eindia.eletsonline.com
  • 8. E-Complaint Process Generation of Automatic Flow to Concern Police Station Submit the Unique Token as per the place of occurrence application No. for application Acknowledgement to the Citizen with Unique Complaint Copy with Token No. for Status Tracking Unique Token No. Citizen Registers Online Complaint from Home Police Station Department Portal Verification/Scrutiny of Intimation to PSO Complaint through Prima in Inbox Facie InvestigationIf found False If found True Take sign of complainant on copy Status Tracking of by visiting the place Investigation through Portal Close the Register the Complaint Complaint eindia.eletsonline.com
  • 9. Police Station Module – An Overview Police Station MIS / Reports / DashboardComplainant Crime Board Crime & NCRB Reports Criminal Case Registration Information Crime Registers Database IIF-1 Assign IO Investigation Processes Crime Review •Accused/Victim/Witness/ •Event Info. •Complainants/Deceased/Panc •Person Info. IIF-2 •Modus Operandi h Criminal Profile •Modus Operandi •Heads of Crime •Property Details •Bio-Metrics •FSL •Criminal Profile Crime in INDIA IIF-4 •Organization Info. Final •Crime Patterns Case Profile Report •Motives of Crime IIF-5 •Case Summary Person Search Arrest / Bail / Remand / Lock Up IIF-3 Bio-Metric Search Bio Metrics Chargesheet Daily Reports IIF-5 Case Prosecution Graphical Reports •Conviction IIF-6 •Acquittal eindia.eletsonline.com
  • 10.        eindia.eletsonline.com
  • 11. Administrative Module HDIITS Core ( Workflow ) Organization Employee Initial Training Manager Self Service Enter JoinsOrganization Vacancy Recruitment E-Profile Payroll Structure Assigned position and role Performance Employee Post Transfer & Quarter & Appraisal & Training Allocation Deputation Inventory Promotion Vigilance Reimbursement Roster Register Awards & Proceedings Bill Processing & Gradation List Punishment Office Procedures Centralized Database & Use of Self Issuance of Grievance Employee Cessation Retirement EIS Services Various NOCs Redress Review of Service Benefits (Creation / Updation of Employee data) Service Book Employee Review MIS Employee Self Service & Reports Leave Loans & Deputation & GPF / CPF Management Advance Transfer Request Withdrawal Cessation of Service Expenditure Annual Declarations (Retirement, Grievance Reimbursements of Assets & Income Retirement Benefits Resignation) Exit Voluntary Retirement Assistance & Loans NoC & Resignation Welfare Fund eindia.eletsonline.com
  • 12. Citizen Centric Applications to be integrated with HDIITS•Non Cognizable •Arms •Permission for •No Objection Certificate•Janva Jog •Cyber Café Performance and Booking •Police Clearance•Missing Person •Explosive & Petroleum •Road Show Permission Certificate•Lost Vehicle •Amusement •Loud Speaker •Domicile Certificate•Lost Property •Hotel •Permission Premises •Police Band Booking•Lost Passport •Prohibition •Right To InformationComplaint License Permissions ApplicationsRegistration Application•Missing Person •New License Registration •Tenant •Personal•Missing Vehicle Fees •Domestic Help •Residence•Missing Passport •License Renewal Fees •Foreigners •Women•Unidentified Dead body •Police Band Fees •Community Policing •Road & Traffic•Wanted •Traffic Challans Payment •Police Friend •Children •Senior Citizen SecuritySearch e-Payments Registration Instructions eindia.eletsonline.com
  • 13. Home Department Portal eindia.eletsonline.com
  • 14. Online Complaint Registration eindia.eletsonline.com
  • 15. eindia.eletsonline.com
  • 16. Citizen Centric Services Complaint Registration, Janva Jog Applications such as lost passport, lost vehicle, missing person etc. Tenant & Domestic Help Registration Application for various Licenses/Permits for e.g., Arms, Cyber Café, etc. Police Clearance Certificate, Domicile Certificate Wanted Person Report eindia.eletsonline.com
  • 17. HDIITS (HD Integrated IT Solution) steps by CPM PERT chart Installation Selection ofHardware Specification Acceptance Tender of Vendor Central Server Field Implementation Hardware Correction Authentication Use in S/W Data After certificate Acceptance Upload ByDigitization Concern Unit of Units eindia.eletsonline.com
  • 18. HDIITS (HD Integrated IT Solution) BSNL Approval of Implementation Project BSNL Testing ofNetwork Survey Administration Order To Secured GSWAN Approval Implement Network Survey Order to implement by HD LAN Basic Training Training in UAT manuals Testing of Training in Computers Implementation Of Manpower & Font Typing Project eindia.eletsonline.com
  • 19. HDIITS (HD Integrated IT Solution) Link with Security Citizen HDIITS Audit Interface project Website Portal SRS/SDD/UAT Review Acceptance Practical UATSoftware Review by & UAT Officers / Men Test Signed Manual Change Correction Application Ready for Installation eindia.eletsonline.com
  • 20. HD-IITS Current Status of Software New Requirements in Progress 30 Nov 08 30 Nov 09 UAT Phase-I UAT Completed Phase-II 29 Aug 08 Completed Data 31 Aug 09 Digitization UAT 12 Oct 07 Started Phase-II Dabhoda Started Pilot Started 1 Aug 08 1 Sep 08 Deployment UAT of all HoD Phase-I 31 Mar 08 Modules at Started All HoD GNFC Server18 Dec 06 Modules for UAT Project Developed/ Start ready for UAT (LoI) Separate Review by CIO and steering group UAT Phase II Go-Live committee Contract UAT Phase I Planned Planned members Signed Planned 31 Dec 07 1 Jul 08 – 30 Sep 08 1 Oct 08 1 Apr 08 – 30 Jun 08 eindia.eletsonline.com
  • 21. HD-IITS Current Status of Software • • eindia.eletsonline.com
  • 22. Salient Features… End-To-End Integration of Human Resource Management Processes for Employee’s Entire Life Cycle in the Organization Integrated Inventory Management System for Asset Management Online Citizen Centric Services like Complaint Registration, Application for various Licenses/Permits, Police Clearance Certificates, etc. Capable to Interface with external agencies likes NCRB, Courts, RPO, RTO, etc. Bilingual Interface to support Local Language Email & SMS based alerts/notifications on various events eindia.eletsonline.com
  • 23. Problems Faced In Implementation eindia.eletsonline.com