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E uttar pradesh 2013 - innovations in ict - dr roshan jacob, district magistrate, gonda, government of uttar pradesh
Open Governance Through CSC/Lokvani
Centres By Creation Of Entitlement Rights
ICT Initiatives-District Gonda
Overview of the Initiatives
NeGP aims to “make all Government services accessible to the
common man in his locality, through common service delivery
outlets and ensure efficiency, transparency & reliability of
such services at affordable costs to realize the basic needs of
the common man”.
(1) To provide booking and delivery services of essential commercial
goods like LPG cylinders and Fertilizers (along with other essential
agricultural inputs like seeds, implement subsidies, agriculture loan,
soil testing etc.) through the CSCs using ICT tools.
(2) Using the selfsame ICT tools in a manner so that all stakeholders can
be engaged and effective monitoring can be ensured by the district
Krishak Information System And Network
Online Gas Monitoring System
Both EASYGAS and KISAN have provided a useful model of improving governance and
service delivery by creating entitlement rights for consumers using the CSC as an additional
interface between the beneficiary/customer and the existing mechanism of delivery.
Flaws Inaccurate assessment of field demand for the different
Ample scope for discretion in allotment, falsification of
No Trickle down of vital information from Administration
There is no monitoring system on demand/distribution
of agriculture inputs at farmers’ level for State/District
Near defunct Cooperative network, Hoarding and over
pricing by Private dealers .
KISAN System Brief Familiarization
Store information in NIC Sever
Generate Unique Kisan No
Print out of Confirmation,
Farmer receives Unique Kisan Identification no. and Other information through SMS
Provide Service to farmer
Notification for service request
KCC and Other Loan
Farmer Registration Process
Web based CSC/Lokvani Kendra
Verified by Revenue
The above information may be
Farmer has Acknowledgment Slip
to provide information as Department
verified through revenue department.
prescribed format in self declaration mode :-CODE will
Registered farmer can
After successful registration a unique KISAN avail various
Personal Information ,contact services provided by the KISAN.
be generated and the same will beLand Holding
the farmer through voice/text SMS
KCC and Saving Account details
Updates Can be accessed by Stakeholders on
CSC/Lokvani Kendra or on their Mobile
Advantages of KISAN
Empowering the farmer- from beneficiary to consumer
Optimum utilization of resources by fool proofing the supply chain
Generates a master database/agriculture directory of the district
It can provide Advisory to farmers.
In case of natural calamities like floods, droughts etc., relief can be
directly transferred into the farmer’s Bank a/c as cropped area and
other vital information is already available.
Objectives Of The Project
• A bid to provide relief to LPG consumers
by reducing opacity and human error in
the booking/distribution system
• Strategic intervention by district
administration streamlining access to
information and the essential
Flaws Opaque agency consumer interface- transparency portal not
System incapable of generating any kind of report or
notification for district administration to monitor the actual
quantum of LPG supply and its delivery in the district.
Diversions of domestic LPG into commercial use, Touts and
middleman in rural supply chain.
Provide Delivery Information
Oil Company Manager
Verify Stock &
Check connection and gas status
MONITORING OFFICER (DM/DSO)
Home Page Gas Monitoring System
District Gas Status
Advantage EASY GAS
Vanishing queues –most preferred mode (compare
web, IVRS Bookings).
Cent percent home-delivery for urban consumers
within the stipulated time of 7 days and for rural
consumers from the pre-identified distribution points
Curb on third party procurement and hoarding
System alert on multiple bookings prevents diversion
of domestic gas by commercial consumers.
Advantage EASY GAS
Bridging the perceived demand of supply gap.
Facility to check booking status/ delivery
schedule easily from anywhere.
It reduces paper work for user every time .
It prevents the duplicity of records inherent in
Accessibility, transparent user friendly interface
Empowering Consumer- Entitlement rights, commitment to
Creating Accountability- stemming the information gap.
Computational value addition
Direct stakeholder participation in database generation- self
declaration, bottom-up Approach.
Consumer acceptance – human friendly, neighbourhood
Incentivizing CSCs – Harnessing entrepreneurial energy,
Inducing Answerability- pending reports, regular review.
Thank You !!!
District Administration and NIC Gonda