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eOdisha Summit 2014 - Integrating Service Delivery... - PK Das, GM GM, SLC, Indian Oil...

eOdisha Summit 2014 - Integrating Service Delivery... - PK Das, GM GM, SLC, Indian Oil...






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    eOdisha Summit 2014 - Integrating Service Delivery... - PK Das, GM GM, SLC, Indian Oil... eOdisha Summit 2014 - Integrating Service Delivery... - PK Das, GM GM, SLC, Indian Oil... Presentation Transcript

    • Integrating Service delivery / Aadhaar Platform (DBTL) By P K Das, GM (IOCL) cum SLC (Odisha) 24th Jan 2014
    • Process of seeding Collection of Aadhaar letter Aadhaar entry By distributor/Self entry by RASF Address De-duplicating Verification of suspect cases Seeding in OMC database Aadhaar De-duplicating Banks Seeding Aadhaar (by Banks) RASF verification Essential Activities Activities by Third Party Aadhaar based Transfer system (by Banks ) Cylinder Delivery / Transaction data to banks Cash Transfer
    • One time Advance Cash Transfer- Process Payment Bridge Sponsor Bank Order booking initiates the advance subsidy transfer Ca sh OMC Central reporting server Wi th dra wa l Customer Aadhaar number + Subsidy Amount Customer Bank Account OMC LPG distribution application Distributor Customer places Order
    • Cash on Delivery - Process Ca sh Sponsor Bank Aadhaar number + Subsidy Amount Customer Bank Account in OMC Central reporting server OMC LPG distribution application Cylinder billed at Market Rate Delivery Information Sell at Market Rate Oil Company Distributor acc ou nt for ne xt d ylin C cyl ind er ry live e er D ent m Pay t Rate h Cas arke at M Customer places Order Customer Payment Bridge
    • Snapshot of Subsidy transfer to customer in 1st year Advance given At the time of First Booking Subsidy 8 Subsidy 2 Subsidy 3 Subsidy 1 1st Subsidy 4 2nd 3rd Subsidy 6 Subsidy 5 4th 5th Subsidy 9 Subsidy 7 6th 7th CYLINDER DELIVERED 8th 9th
    • Qualified For the Scheme • All Customers in Domestic household Category. • Quota fixed by GOI is 9 cylinders for a financial year. • Customers who have voluntarily opted out of subsidy are excluded. • Out of Qualified, those who have linked Aadhaar with LPG customer data base and Bank account will be eligible to get the subsidy from the date of launch. • Other customers as and when complete the seeding process within 3 months.
    • Eligiblity - customers Eligibility for LPG Connection Holders Have Bank Account No Get Bank account No Have Aadhaar Get Aadhaar Provided Aadhaar in bank No Aadhaar linked to bank Provided Aadhaar in Distributors No Aadhaar linked to Distributor
    • Aadhaar Linking C.IndSoft Indane.co in RASF(IVR/ SMS/Web/ Call Center • For all new Phases we are withdrawing Indane.co.in route. • Use C.IndSoft and for remote seeding verification through RASF • All C.IndSoft also to be verified through RASF
    • Cancellation of Bookings • As per the scheme all first time bookings from the date of launch shall get the subsidy in advance. • Auto Process – Cancel all bookings(Auto) – Rebook(auto) the bookings pending upto last 20 days from the date of commencement. – Customers with bookings prior to 20 days shall be considered to be cancelled. Such customers shall be informed about cancellation.
    • Checks on Transfer • Criteria for Permanent advance – Customer has made a booking after the commencement date – Customer has quota of subsidy left – Customer has Aadhaar number in data base – Customer has Aadhaar number in NPCI mapper – Customer does not have any previous booking advance pending . • Distributors to enter subsidy amount
    • New Connection/DBC • For new connections advance subsidy amount will be paid along with the first cylinder delivery • For any booking cancelled, advance subsidy shall be carried forward for the next booking. • For DBC release, as and when cylinder is delivered subsidy will be released. • For cash and carry customers first time, booking and delivery amount will be transferred together.
    • Thank You
    • Thank You
    • Cash Flow • In cash Flow the payment from Sponsor Bank to Acquiring Banks will be through APB • Process of subsidy receipt and replenishment from MoP&NG to be finalised. Ministry of Finance Acquiring Bank MOPNG APB Based Transfer Fund Disbursement to OMCs Sponsor Bank
    • Activities at District Level • All distributorships to be kept open on Holidays and Sundays • Call up toll free and find out responses • UID center details displayed in distributorships • Sample checks done by calling customers • Bank forms printed and distributed to customers • Drop boxes kept at ROs
    • Activities to be taken up – Banner/Advt • Standees in all Retail Outlets/ LPG Distributorships / Banks / prominent Malls: • The standees to be displayed in all the LPG distributorships and all Retail Outlets of OMCs in the entire District. • The softcopy of the artwork of standees to be given to the Bankers and displayed in Branches. • Standees to be displayed at Railway Station, Bus Stations, major Schools & Colleges and prominent malls. • Advertisement in Classifieds • Distributors to publish advertisements in Classifieds of local newspapers requesting consumers to give their Aadhaar numbers to LPG distributorships and to their Bankers.
    • Activities - Aakashwani/FM • Akashvaani • A talk in local language to be organized. Focus to reach consumers in Rural areas. • FM Radio • FM Radio reach in the district to be assessed . • Four (4) advertisements of 30 second duration each day in FM radio to be broadcasted for a period of 20 days • Three of these advertisements to be in local language and one in English. • 15 minute talk in the form of questions and answers on DBTL to be organized.
    • Activities – SMS • Bulk SMS Bulk SMSs to be sent to LPG consumers who oHave already given their Aadhaar numbers to distributors – requesting them to link Aadhaar number with bank account oHave not given their Aadhaar Number to distributor requesting them to share their Aadhaar numbers with distributor and link it with bank account
    • Advertisement- Other modes • Using Criers(Autoriksha and mike) • Announcements during Public Functions • TV Scrollers in Local Channels • Slides in Movie Theatres • Fliers by distributors • Stamps on cash Memos