eOdisha Summit 2014 - e-Governance – The Road Ahead Challenges... - Anil Saini, Chief Operating...

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  • Ricoh Group is a Japanese company with head quarters in Tokyo. Ricoh Group is made up of five regions.
    Ricoh Company, Ltd. (Ricoh Group Global Headquarters)
    Ricoh Japan Corporation (Japan Headquarters)
    Ricoh Americas Corporation. (Americas Headquarters)
    Ricoh Europe PLC (European Headquarters)
    Ricoh Asia Pacific Pte. Ltd. (Asia Pacific Headquarters)
    Ricoh China Co., Ltd. (China Headquarters)
  • Ricoh Managed Document Services is at the heart of our global strategy to transform our business.
    Ricoh MDS is an ideal showcase for our innovations. <CLICK> As we expand our services offering, we continue to innovate our products to deliver new and unique value for our customers.
    But Ricoh’s foundation remains in information, whether paper or image, cloud or hand-held.
    With such a strong foundation in information, it only makes sense to
    expand a traditional MPS offering to manage more than just print. We do this with Document Process Outsourcing and Business Process Outsourcing services.
    This is what we call Managed Document Services…. MPS and Beyond.
    This will be explained later in the presentation in more depth
  • Due to vast research and development investments, sales, marketing, network and world-class products, Ricoh has grown to be a global dominant leader in the worldwide office equipment marketplace.
  • Here is a basic slide that shows the situation at a workplace before & after introducing Ricoh’s solutions & services.
    With any type of business, information relates to your work flow.
    <CLICK> You receive, process and <CLICK> send out information everyday.
    Choosing the wrong partner would mean the information would not reach the right person, at the right time.
    <CLICK> Furthermore, you miss out on the chance to accelerate the flow of information, to minimize impact to the environment, or to optimize the cost of operations
  • MFP – 17 to 90 ppm, CP – 90 to 130 ppm, PP – 60 to 135ppm, cf, WF – A0 printing
    TGOS – carbon emission reporting
  • Here is a basic slide that shows the situation at a workplace before & after introducing Ricoh’s solutions & services.
    With any type of business, information relates to your work flow.
    <CLICK> You receive, process and <CLICK> send out information everyday.
    Choosing the wrong partner would mean the information would not reach the right person, at the right time.
    <CLICK> Furthermore, you miss out on the chance to accelerate the flow of information, to minimize impact to the environment, or to optimize the cost of operations
  • Here is a basic slide that shows the situation at a workplace before & after introducing Ricoh’s solutions & services.
    With any type of business, information relates to your work flow.
    <CLICK> You receive, process and <CLICK> send out information everyday.
    Choosing the wrong partner would mean the information would not reach the right person, at the right time.
    <CLICK> Furthermore, you miss out on the chance to accelerate the flow of information, to minimize impact to the environment, or to optimize the cost of operations
  • Switch from Capex to Opex model
    No need to spend Lakhs on servers, networking, power and cooling
    Customer can anytime ask to increase vCPU, RAM and Storage. CSP scales up his resources within hours. Hence customer doesn’t have to buy new hardware everytime they want to scale up.
    Cloud Service Provider makes sure your server is up and running at all times. So you outsource your headache, don’t have to work late night and can relax on weekends.
    Hundreds of customers are accommodated in one data center. So cloud computing is highly Eco Friendly
  • Here is a basic slide that shows the situation at a workplace before & after introducing Ricoh’s solutions & services.
    With any type of business, information relates to your work flow.
    <CLICK> You receive, process and <CLICK> send out information everyday.
    Choosing the wrong partner would mean the information would not reach the right person, at the right time.
    <CLICK> Furthermore, you miss out on the chance to accelerate the flow of information, to minimize impact to the environment, or to optimize the cost of operations

Transcript

  • 1. e-Governance The Road Ahead Anil Saini Imaging Imaging COO (IT Services) & CIO IT Services IT Services Ricoh India Limited January 2014 Communication Communication
  • 2. Governance 2
  • 3. e-Governance 3
  • 4. Traditional Vs e-Governance Use of Resources Low High Infrastructure Fragmented High Integrated Cost of Service Low Speed of Service Months/Days Hours/Minute ROI Low Low High Transparency High Low Participation High 4
  • 5. National e-Governance Plan 5
  • 6. Odisha e-Governance Plan 6
  • 7. Challenges in e-Governance Implementation Technology Issues  Three basic elements  Infrastructure layer  Application layer  Integration technology Management of Change related Issues Important to investigate how the business of government and the nature of governance itself change in the digital networking economy. Funding issues Red Tape – Involvement of too many agencies Lack of Physical Infrastructure & Terrain 7
  • 8. RICOH An Overview Imaging Imaging Ricoh India Limited January 2014 IT Services IT Services Communication Communication
  • 9. Ricoh Worldwide • Ricoh Company, Ltd. Founded: February 6, 1936 Number of Companies : 231 Number of Employees : 109,212 *as of March 31, 2013 • Ricoh Founding Principles   The Spirit of Three Loves−    Love your neighbor    Love your country    Love your work Net Sales : USD 23 Billion Net worth : USD 9 Billion 9
  • 10. Ricoh Products & Services Services Business Process Outsourcing IT Services Document Process Outsourcing Managed Print Service Cloud Services New products Products Projections systems Production printing Multi Functional Products Laser printers GELJET Printers Digital cameras 10
  • 11. Ricoh Group Principal Brands The Ricoh Group provides products and services under the following brand names. 11
  • 12. Evaluation by Society Ricoh is highly evaluated by rating agencies and international surveys. Fortune Global 500 company Recognized by FTSE4Good Index for meeting High Standards (10 consecutive years ) Global 100 “Most Sustainable Corporations in the world” (9 consecutive years) “World’s 100 Most Ethical Companies” for 5 years in a row “World's Best Office Electronics Companies in Social and Environmental Performance” 12
  • 13. Ricoh India Overview
  • 14. Ricoh India Key Locations Gandhinagar, Gujarat Multi Purpose Facility Delhi NLC NLC & Multi Purpose Production (TM Slitting, Toner Bottling, Spare Parts, Refurb.) Center Total Plot Area: 40,700 sq mtr Built up area: 21,000 sq mtr Kolkata (Salt Lake) Multi Purpose Facility NLC & Ricoh Business Zone, IT Hub & Training Center Total Plot Area: 8,100 sq mtr Built up area: 3,360 sq mtr Mumbai NLC Head Office   Region Office Bangalore Bangalore Branch   NLC (National Logistics Center) Cloud Data Centers https://ricoh.co.in/support/sales-network/#office-locations 14
  • 15. Ricoh India Product Portfolio  Provide Products + Services + Solutions under one Umbrella Imaging IT Services Communication Cloud /Network Smart Presenter Security Cloud Printing Video Conference PJS Printer Mobile Device Managed IT Services Paperless Meeting Mobile Device 15
  • 16. Imaging & Communication Products MFP s (BW & Color) Document Solutions Laser Printers (BW & Color) Digital Cameras Production printers Copyprinter Projection Systems Wide Format Products Communication 16
  • 17. Ricoh IT Infrastructure Services Portfolio 17
  • 18. Ricoh Cloud & Software Services  Two ISO 27001 Certified Data Centers in New Delhi & Kolkata.  ISO 9001, 14001 & CMMI Level 3 organization.  www.ricohidc.com  24x7 Toll Free Customer Care Services.  1000+ resources across India. 18
  • 19. RicohDocs Platform e-Office e-Office  www.ricohdocs.com CRM CRM Document Management Document Management RicohDocs RicohDocs Platform Platform Digitization Digitization ERP ERP Warehouse Warehouse Management Management ..etc etc…. ..etc etc…. Available On Your Premise & on Ricoh Cloud Available On Your Premise & on Ricoh Cloud
  • 20. 360 Degrees Approach One Stop Business Solutions Provider for Increasing Workplace Efficiency of Corporate One Stop Business Solutions Provider for Increasing Workplace Efficiency of Corporate Enterprises & Government Agencies through IT Automation & Process Integration Enterprises & Government Agencies through IT Automation & Process Integration IT & Business Consulting, Business Platforms, BPO, G2C Services, Social, Mobility, Analytics, Cloud Adaptability CRM, Document Management System, Hospital Information System, ERP, Business Intelligence, HRMS, Project Management Tool etc. Imaging & Communication, Endpoint Compute, Data Centers, Networking, Security, Licensing, Virtualization, DR, Cloud Infra
  • 21. Our Key Alliances Brand names and product names mentioned in this presentation are trademarks of their respective owners Endpoint Infrastructure Data Center Infrastructure Information Security Virtualization Backup Infrastructure Management Networking Cloud & Software Services 21
  • 22. Some of our Customers RCC INSTITUTE OF INFORMATION TECHNOLOGY 22
  • 23. Our Experiences UID Enrollment ––Population of more than 22Crores covered in the states of Haryana, Chattisgarh, UID Enrollment Population of more than Crores covered in the states of Haryana, Chattisgarh, Madhya Pradesh & Tamilnadu Madhya Pradesh & Tamilnadu Govt of UP ––IT Infrastructure Solutions to various Departments of State Govt. Govt of UP IT Infrastructure Solutions to various Departments of State Govt. Govt of Assam ––More than 35,000 Cloud Service based Laptops to Education Department Govt of Assam More than 35,000 Cloud Service based Laptops to Education Department Govt of Chattisgarh ––Rate Contract to Supply more than 22Lac Tablets to students of the state Govt of Chattisgarh Rate Contract to Supply more than Lac Tablets to students of the state Govt of West Bengal ––IT Solutions for various Departments, Collaboration with Webel on G2C Govt of West Bengal IT Solutions for various Departments, Collaboration with Webel on G2C Services Services Govt of Bihar ––Rate Contract for Desktops and Storage, e-Library project for Department of Govt of Bihar Rate Contract for Desktops and Storage, e-Library project for Department of Education Education Various PSU’s ––Multiple Products and Solutions to all Navratna’s & Maharatna’s Various PSU’s Multiple Products and Solutions to all Navratna’s & Maharatna’s BFSI Segment ––Multiple Products and Solutions to almost all Govt and Private Banks BFSI Segment Multiple Products and Solutions to almost all Govt and Private Banks A major Bank in North East ––Hosting of Core Banking System in Ricoh’s Kolkata Data Center A major Bank in North East Hosting of Core Banking System in Ricoh’s Kolkata Data Center Corporate Customers ––Imaging, IT Services & Communication Solutions to Products & Solutions to Corporate Customers Imaging, IT Services & Communication Solutions to Products & Solutions to more than 50,000 customers in all parts of the country more than 50,000 customers in all parts of the country 23
  • 24. Thank You