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eOdisha Summit 2014 - eGovernance in Odisha... - SK Panda, SIO, National Informatics Centre (NIC)

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  • 1. e-Governance in Odisha : Services to the Last Mile by S.K.Panda, DDG & SIO, NIC, Bhubaneswar
  • 2. Odisha Profile
  • 3. Back drop of Odisha “Odisha is rich in natural resources, its culture & heritage, but, still it is backward in the country” Over 73% of Odisha’s population of 41.9 million does not have access to electricity.  Nearly 25 million are still using used firewood as their basic source of fuel 83 percent of the population does not have access to a privy or pucca latrine Nearly half the population (47%) are still below the poverty line. Millions do not access to safe drinking water or basic health care Rural Teledensity in Odisa is 28.07% whereas Urban density is 146% (means 146 telephones per 100 persons)
  • 4. Urbanisation in Odisha 16.68% people live in Urban Odisha with Khordha Dist - 42.93% (Highest) Jharsuguda Dist - 36.40% (2nd Highest) Sundargarh Dist - 34.38% (3rd Highest) o Nayagarh Dist - 4.29% (Lowest) o Jajpur Dist - 4.49% (2nd Lowest) o Boudh Dist - 4.82% (3rd Lowest) People Prefer Urbanisation for “GOOD GOVERNANCE”
  • 5. Glimpses of e-Governance Services provided by NIC
  • 6. E-Governance Applications in Odisha  100+ Projects implemented in different sectors of Govt.  140+ Websites hosted and maintained  Video Conferencing  NKN  Virtual Class Room  Training.
  • 7. NIC Odisha GePNIC (eProcurement System) eAbhijoga No of Tenders - 56007 Nos Amount - Rs. 80,141 crores eNijukti (Employment Exchanges & Employment Mission) AgrisNet Farm mechanisation, Jalanidhi, Fertiliser Licensing eCounselling Engg – 19729, Other - 12244 Transport (Vahan, Sarathi) Transactions/Year: DL – 3,10,000 RC – 4,81,000 Collections : Rs. 179.2 Crores (On-line) Rs. 450 Crores (Off-line) Kalyan Mandap Reservation System Rural Development Physical and Financial Progress of PWS Land Records Management System RoRs/Year – 17.27 lakhs Govt Revenue – Rs 11.65 crores Standardization of District Portal Panchayati Raj Odisha Human Rights Commission (OHRC)
  • 8. NIC Odisha Land Acquisition Management Application (Proposal 168157.85 Acres, Compensation – Rs 2030 crores) BhuNaksha Integration Paddy Procurement System Document Management System GPF Automation of AG Office e-Sakhyam Disability Commission Portal PRERANA Track the Missing Child (Automation of ITI & Diploma) eAuction PHED Portal (Public Health Engineering Department) Vidyarthi (Post Matric Scholarship Monitoring System) School & Mass Education (Online Application) Mines Online Mineral Concession Applications and their Renewal Web Counselling (CT-37185, B.Ed-24889)
  • 9. NIC and Odisha- A Long Term Partnership Chief Minister’s Office Employment and Technical Education & Training Department Department of Micro, Small and Medium Enterprise Department of Women & Child Development Department of Agriculture Land Records
  • 10. Some of Our Offerings for Odisha Post-matric scholarship REgistration Release And Network Automation •Developed and launched for online Application/ Renewal/ Disbursal of Scholarship with utmost accuracy, transparency & accountability at every level PRERANA • Catering to both G2C and G2G domains • Reduced time and cost of communication, effort in collection of data Odisha Rainfall Monitoring System Odisha Rainfall Monitoring System • Various reports enabling in-depth analysis at Station, District & State level e.g. Deviation from Normal and Meteorological drought Report, Rain intensity Indicator Report etc; Successfully working and in use by Special Relief Commissioner, ORSAC , Agriculture Dept and all the RainGuage stations of Odisha
  • 11. Some of Our Offerings for Odisha • Cashless scheme where premium is paid by the Government directly to the health care providers; every beneficiary entitled to hospitalization coverage up to Rs 1 Lac NIC Deliverables: BKKY Biju Krushak Kalyan Yojana • Biometric enabled Smart card issued to every beneficiary family; smart card protected with symmetric key based security which provides tamper proof storage of user data • Authorized smart card holder can avail the cashless hospital services; Symmetric key based architecture (SKI) ensures authenticity of card holder; • Online payment gateway integration
  • 12. Some of Our Offerings for Odisha State Urban Local Bodies Integrated & Data Handling Access • Better interface between ULBs and Citizens, transparency and accountability, need based quality and timely Information & Services to citizens • Online payment gateway integration SUBIDHA • Enables farmers and traders to sell & buy various agro products, using web based application; Call center set up at Directorate of Agriculture and Food Production, Bhubaneswar. Agro Telemarketing Center • As soon as farmer details are entered into the web portal by the call centre officials, an automatically generated SMS is sent to concerned trader with all details of the farmer.
  • 13. Major Challenges to Last Mile Services
  • 14. Key Challenges Programme Management (e-infrastructure, e-literacy[90% people do not know english and use local language], Capacity building, PPP) Change Management : Important not only in terms of cultural change but also in terms of changing operations and processes workflow that the automated system will introduce. (Work flow, BPR, under utilisation of ICT infrastructure) Integration of Services : Need to integrate the initiatives existing in various departments and ministries other than creating islands of automated projects. (There are also issues between Centre and State subject)
  • 15. Key Challenges One final and continuous key challenge is the development of leaders and change managers to inspire institutional change, support collaboration, and engage in all sorts of public process and service innovation.
  • 16. Suggestions for Successful e-Governance in Odisha Stake Holder involvement Bureaucratic invlovement Vendor Management Project Management Approach E-Governance Standard
  • 17. Thank You Brought to you by : National Informatics Centre Odisha State Centre Sachivalaya Marg, Unit – 4, Bhubaneswar

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