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    Dhaka Dhaka Presentation Transcript

    • Building e-Commerce: From the Grassroots Up (and Down) Community Informatics & Transforming the Local Michael Gurstein, Ph.D. Centre for Community Informatics Research, Development and Training Vancouver, BC, CANADA [email_address] 12.6.08
    • Goals
        • To enable the local (rural) economy with ICTs
        • To foster ICT based entrepreneurship in rural communities
        • To integrate ICT into all aspects of rural economic (and) social life
      • in support of development (and community) objective
        • Long term sustainability
    • Issues/Challenges
      • Technocentricism—the technical issues/considerations dominate
      • Policycentricism—traditional top down policy/bureaucratic approach
      • Pilot-itis—not being willing/able to move beyond pilot projects to implementation
      • Control—real value of ICTs come when the users control the uses
    • Processes
      • Ensure the necessary (e-commerce) infrastructure at the local level
        • Technical infrastructure
          • Internet/ICT access
        • Social infrastructure
          • Technical literacy, training, support
        • Organizational/management infrastructure
          • Transaction processing, small business loans, banking
      • Bottom up and Top Down
    • Top Down Resources/Processes
      • ICT Infrastructure for development
      • Additional resources
        • Training and skills development
        • Capital
        • Knowledge—markets, suppliers, logistics etc.
        • Networks and networking
    • Bottom Up Resources/Processes
      • Human capital
      • Social capital
      • Knowledge—markets, suppliers, logistics etc.
      • Networks and networking
      • Community innovation
    • (Multi)Stakeholder Approach Communities/NGO’s Private Sector Policy Makers
    • The Stakeholders
      • Private Sector
        • Knowledge
        • Capital
        • Markets
      • Governments
        • Resources
        • Regulatory authority
        • Havee responsibility
      • Communities
        • Have the need
        • Have local resources
        • Are there for the long term
    • Success Stories
      • K-Net – First Nations in remote Northern Canada—job creation, e-health, e-administration
      • CB Music—e-culture, e-socio-economic development
      • E-Bario—Sarawak—e-learning, e-tourism, e-socio-economic development
    • Community Informatics Approach to ICTs Access Adoption E-Commerce Effective Use
    • Effective Use
      • The elements of effective use:
        • Infrastructure
        • Input/output devices
        • Software and control
        • Content
        • Social context
        • Organization of social context/animation/leadership
        • Policy/funding context
    • Now Where To Go…
      • Where not to go is to develop stand alone services -- these fail and are unsustainable
      • Where to go is to build the demand and expectation for effective and efficient service delivery from/to and with the users/communities –
      • Enable existing processes/activities using ICTs to make processes more efficient and effective
      • Build the ICT component as a facilitator/extender to other activities
    • Because…
      • The Real Power of ICTs comes when communities are enabled with Community Based ICTs and where a Community Informatics approach empowers local communities to use ICTs for…
        • Local development
        • Local health service
        • Local economic development
        • Local environmental management
        • Local resource development
    • Lessons Learned for Community ICTs
      • Only bottom up community based strategies work
      • Policy plays a key role
      • Research plays a significant role
      • Partnerships are essential--with governments, private sector, existing institutions,
      • Significance of networking for scaling up
      • Technology does matter (but not that much)
      • Michael Gurstein, Ph.D. Centre for Community Informatics Research, Development and Training
      • Vancouver, BC, CANADA
      • Cape Town, WC, SOUTH AFRICA
      • http://www.communityinformatics.net
      • [email_address]