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A Community Informatics Approach to e-Services Michael Gurstein Centre for Community Informatics Research, Development and...
What is Community Informatics? <ul><li>Community informatics  (CI) is  providing ICT resources and tools to communities to...
What’s Different About CI <ul><li>CI puts communities as users at the center </li></ul><ul><li>CI has as its objective to ...
Stakeholders in CI <ul><li>Researchers </li></ul><ul><li>(system developers) </li></ul><ul><li>Practitioners </li></ul><ul...
Community Informatics Approach to ICT Practice Access Adoption Social Appropriation Effective Use
Examples of CI <ul><li>Telecentres providing information support services for rual communities (South Africa) </li></ul><u...
Community Informatics Model <ul><li>Localized control </li></ul><ul><li>Electronic service delivery </li></ul><ul><li>Dist...
Community Informatics Model
Lessons Learned <ul><li>Only bottom up community based strategies work in ICT4D! </li></ul><ul><li>Policy plays a key role...
<ul><li>Michael Gurstein Centre for Community Informatics Research, Development and Training </li></ul><ul><li>Vancouver, ...
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A community informatics approach to e services-michael gurstein, ccirdt

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Transcript of "A community informatics approach to e services-michael gurstein, ccirdt"

  1. 1. A Community Informatics Approach to e-Services Michael Gurstein Centre for Community Informatics Research, Development and Training Vancouver, British Columbia, CANADA [email_address] www.e-asia.org
  2. 2. What is Community Informatics? <ul><li>Community informatics (CI) is providing ICT resources and tools to communities to pursue their goals for local economic development, cultural affairs, civic participation, community based health and environmental initiatives among others. </li></ul><ul><li>CI pays attention to the needs and objectives of communities and implements technologies responding to those needs and objectives. </li></ul><ul><li>CI is enabling/empowering (bottom up) communities with ICTs </li></ul><ul><li>CI is the “social appropriation”/community ownership of ICTs </li></ul>
  3. 3. What’s Different About CI <ul><li>CI puts communities as users at the center </li></ul><ul><li>CI has as its objective to enable communities to achieve their multiple goals </li></ul><ul><li>CI includes the user, the use, and the larger social context </li></ul><ul><li>CI links researchers, practitioners and policy makers with research supporting practice and practice informing research </li></ul>
  4. 4. Stakeholders in CI <ul><li>Researchers </li></ul><ul><li>(system developers) </li></ul><ul><li>Practitioners </li></ul><ul><li>(community) </li></ul><ul><li>Policy Makers </li></ul><ul><li>(private sector) </li></ul>
  5. 5. Community Informatics Approach to ICT Practice Access Adoption Social Appropriation Effective Use
  6. 6. Examples of CI <ul><li>Telecentres providing information support services for rual communities (South Africa) </li></ul><ul><li>A rural health centre using the local telecentre to support remote vidoeconferencing (Canadian aboriginals) </li></ul><ul><li>An distributed rural high school built on a community controlled ICT platform (Peru) </li></ul><ul><li>A community based rural radio station using an ICT platform and the Internet as its source for programming (India) </li></ul><ul><li>A rural tourism program using a local telecentre for bookings and other logistics management. (Malaysia) </li></ul><ul><li>A rural ICT centre supporting a farmers innovation circle (Bangladesh) </li></ul>
  7. 7. Community Informatics Model <ul><li>Localized control </li></ul><ul><li>Electronic service delivery </li></ul><ul><li>Distributed services </li></ul><ul><li>Human capital development </li></ul><ul><li>Training </li></ul>
  8. 8. Community Informatics Model
  9. 9. Lessons Learned <ul><li>Only bottom up community based strategies work in ICT4D! </li></ul><ul><li>Policy plays a key role in community based ICT4D </li></ul><ul><li>Research plays a significant role in community based ICT4D </li></ul><ul><li>Role of partnerships particularly between universities and communities </li></ul><ul><li>Significance of networking for scaling up </li></ul><ul><li>ICT4D is a “political” process i.e. It is about how power is distributed in society </li></ul><ul><li>The technology does matter (but not that much ) </li></ul>
  10. 10. <ul><li>Michael Gurstein Centre for Community Informatics Research, Development and Training </li></ul><ul><li>Vancouver, British Columbia, CANADA </li></ul><ul><li>http://www.communityinformatics.net </li></ul><ul><li>[email_address] </li></ul>

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