Interaction southamerica10 difficultdialogues_e_davies

DIFFICULT DIALOGUES ELEANOR DAVIES INTERACTION SOUTH AMERICA 10 frog design / Royal College of Art CURITIBA, BRAZIL > DECEMBER 2010

Oi! DIFFICULT DIALOGUES ELEANOR DAVIES INTERACTION SOUTH AMERICA 10 frog design / Royal College of Art CURITIBA, BRAZIL > DECEMBER 2010

I’M AT HOME IN YOUR HOME

& STARTING A CONVERSATION

(0,0,0)

MOTHER (MALAYSIA)

FATHER (WALES, UK)

= I’M A TRANSLATOR

(SELF-TRAINED)= I’M A TRANSLATOR

(SELF-TRAINED)= I’M A TRANSLATOR (MONO-LINGUAL!)

I’M CURIOUS

(I’M JUST REALLY NOSEY)I’M CURIOUS

INTERSECTION SOCIE Science Society

INSPIRATION frog design SOCIE Royal College of Art

COMPLEX PROBLEMS APPEAR AS BRICK WALLS

DESIGN THINKING BREAKS DOWN PROBLEMS

DESIGN THINKING MANAGEABLE STEPS

BALANCING DESIGN ETHOS

IMAGINE CHANGE REALISE CHANGE

IMAGINE CHANGE REALISE CHANGEOPPORTUNITY RESPONSIBILITY

BREAKING THE ICEQUEBRAR O GELO

ELEANOR DAVIES:DESIGN RESEARCHER ASKING QUESTIONS

ELEANOR DAVIES:DESIGN RESEARCHER WHO? WHEN? WHAT? HOW? WHERE?

ELEANOR DAVIES:DESIGN RESEARCHER WHO? WHEN? WHAT? WHY? HOW? WHERE?

ELEANOR DAVIES:DEMOGRAPHIC MY OWN TARGET MARKETS

ELEANOR DAVIES:DEMOGRAPHIC YOUNG YOUNG WOMAN BRITISH ATHEIST CHINESE RELATIONSHIP

ELEANOR DAVIES:DEMOGRAPHIC AGE GENDER NATIONALITY RELIGION RACE SEX

ELEANOR DAVIES:DEMOGRAPHIC AGE GENDER NATIONALITY TABOOS RELIGION RACE SEX

PLAYING IT SAFE

TABOOS:DESIGN BARRIERS UNABLE TO ASK QUESTIONS

TABOOS:DESIGN BARRIERS UNABLE TO FIND ANSWERS

TABOOS:DESIGN BARRIERS UNOPEN CONVERSATIONS

HUMAN CENTERED:BEYOND ERGONOMICS

HUMAN CENTERED:BEYOND USABILITY

HUMAN CENTERED:ITS ABOUT LIVABILITY BASIC HUMAN NEEDS

POLITICALLY CORRECT DESIGN:FAMILIAR.COMFORTABLE.KNOWN. INTERNATIONAL DESIGN

ASPECTS OF LIFE REMAIN:UNFAMILIAR.UNCOMFORTABLE.UNKNOWN.

SUBJECTS:THE USUAL SUSPECTS

SUBJECTS:MISSED OPPORTUNITY

TARGET MARKETS

“People aged 65and over nowcomprise a greatershare of the worldspopulation thanever before.”Source: Population Matters

“In the US, nearly34 percent ofadults are obese,more than doublethe percentage 30years ago.”Source: NY Times

“Africas urbanpopulation isprojected to morethan double by2030.”Source: UN-Habitat

“Women, Not Men,Are PrimaryElectronicsConsumers .”Source: Gizmag.com

“One-personhomes are alreadythe fastest-growingdomesticarrangement.”Source: Sydney Morning Herald

THE DIALOGUES“DISCUSSING DEATH...” “TALKING TRAUMA...” “CLIMATE CHAT...” “UNDERCOVER...” “TABOO TOPICS...” “CLASS DIVIDE...”

“DISCUSSING DEATH...”

DESIGNING RITUAL OBJECTS

IN A CONSUMER CULTURE

WHAT COULD YOU NEVER DISCARD?IN A CONSUMER CULTURE

“Its from my father. He’s gone now and eventhough its broken I could never throw it away.”

“Since Jack passed away, I’ve kept his ashesin my handbag. So he’s always with me.”

“When I catch a glance of it, I remember its him.On my ﬁnger. And I feel close to him.”

UNIQUE OBJECTS GENERATED FROM DNA“Wow. Its got your curves.”

“TALKING TRAUMA...”

NOT THE TIME/PLACE FOR QUESTIONSER WAITING ROOM EXPERIENCE

“It was awful. I think I blocked most of it outas I don’t like to talk about it.”

“No one told us anything for hours. All we knewwas she’d been in a motorcycle accident.”

“I was in a daze, in shock. I can’t remembermuch about the whole thing. I don’t want to.”

POST-EXPERIENCE MAPPING

“This room was awful, just a white wall.You just sat staring, thinking the worst. ”

“You could see the nurses here so youknew they hadn’t forgotten about you.”

“All it needed was a bit of colour,to cheer it up - keep you optimistic.”

“I think something moving would help.Like the goldﬁsh bowl. To calm you down.”

“CLIMATE CHAT...”

CARBON MONITORING SITE

CLIMATE CHANGE: A CONTESTED SUBJECT“We don’t know what to believe really -it just seems like a lot of extra work.”

“It’s a personal choice, that shouldn’t beimposed on us through our work.”

“It’s not really in our remit. Its theengineers job to work this stu out.”

PROTOTYPE TESTING

“I guess its a bit daunting, all these targets.When you don’t know where to start.”

“Once you get into it, it seems to make sense.And its all connected through the design.”

“When you make it visible, you can stopdebating the issues and see the facts.”

“UNDERCOVER...”

MEDIA DOWNLOADS IN INDIA

OVERCOMING ILLITERACY & LANGUAGEVISUAL INTERVIEW GUIDE

“I hear a song, and ask the Music Man what it is.Then he gets it for me. From the computer.”

“You can ﬁnd most of the music from the internet.Some cafes you can go to - they get it for you.”

THE TRAIL

“Its near here, but di cult to ﬁnd. The policeare checking security because of terrorism.”

UNCOVERING ILLEGAL ACTIVITYTHE TRAIL

THE TRAIL

“You know you’ve found itwhen you see the cables.”

GAINING TRUST AS AN OUTSIDER

“TABOO TOPICS...”

TOILET PAPER EXPERIENCE

“We’ve lived together for 30 yearsand I never knew that about her!”

“Its just an embarrassing subject.You don’t talk to anyone about it.”

“It would be good to get some advicesometimes. Especially as you get older.”

“I’ve never told anyone, but recently I’ve hadto carry a spare pair of pants. Just in case.”

“At the end of the day, everybody does it. Its anatural part of life.”

“CLASS DIVIDE...”

MEXICO (CEDIM) : SOCIALINNOVATION WORKSHOP

CASE STUDY: EDNICA (NGO)

EDUCATION CENTRES

STREET REALITY

POP-UP STREET SCHOOLS

“How can we design for a di erent class?”

Economy Society EnvironmentA MEXICAN DISCUSSION

Economy Society Environment“The environment is important.We need water here in Mexico.”

Economy Society Environment“But you need a good society tocare about the environment.”

Economy Society Environment“But in Mexico, you can donothing without money.”

Economy Society Environment“We can be selﬁsh - lock the door andnot think about who’s on the other side.”

Economy Society Environment“Education is the key!”

WE DON’T LOOK TO MEXICO FORSUCCESS. WE LOOK ABROAD.

CREATING IDEAS FOR BUSINESS MODELS TO SUSTAIN EDNICACONTEXT:TEACHING SOCIAL INNOVATIONCEDIM DESIGN & INNOVATION CENTREMONTERREY, MEXICO

REHABILITATION SERVICES

EDUCATIONAL COMICS

EMERGING RESPONSIBLY

STARTING THE CONVERSATION

PEOPLE & PESOS CONNECTING WORLDS

PEOPLE & PESOS peopleandpesos.com

WHAT’S YOUR DIALOGUE?

CONTEXT: FAVELA>BRAZIL

WHERE DO YOU GO TO SCHOOL?

HOW DO YOU FIND YOUR PHONE LINE?

HOW DO YOU GET YOUR WATER?

WHO COLLECTS YOUR WASTE?

WHO DELIVERS YOUR POST?

HOW DO YOU LIVE?

HOW DO YOU LIVE?WHAT’S YOUR DIALOGUE?

BREAKING THE ICE

1. USE YOURSELF:HUMILITY

2. USE YOURSELF:HUMOUR

3. USE YOURSELF:HOME STAY

4. USE YOURSELF:RELATED STORIES

5. USE YOURSELF:YOU ARE A USER

NOW:START A CONVERSATION

NOW:START A CONVERSATION OBRIGADA

NOW:START A CONVERSATION OBRIGADA eleanordavies.wordpress.com peopleandpesos.com

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Interaction southamerica10 difficultdialogues_e_davies

by Eleanor Davies on Dec 09, 2010

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