MANAGING THE CIVIC ESTATE  FOR THE PUBLIC GOOD Less is More: Lean Thinking is Smart John Worthington Co-Founder, DEGW Dire...
Re-thinking the Economy   Second edition: 2004 <ul><li>Context </li></ul><ul><li>Improved productivity through application...
Our Current Position: Reassessment of values and expectations  Shift from capital to revenue   <ul><li>“ Most basic materi...
Information technology has changed the focus of learning <ul><li>The Internet has changed the notion of place, time and sp...
Information Technology has changed the way we work Puybaraud M. Flexible Working Survey 2009 Johnson Controls Greater Coll...
COPENHAGEN  half million population Single focus ORESUND  3.5 million population Multi centred across  political boundarie...
New Paradigm for Real Estate Delivery Accommodation =  Space  +  Tenure  +  Services  +  Amenity New Offer =   Total Exper...
Change the Way we Perceive Property Core Flexi On Demand
EFFECTIVE BUILDING SHELL <ul><li>Floor to floor height </li></ul><ul><li>Depth </li></ul><ul><li>Configuration </li></ul><...
Sustainability through changing the paradigm Major Gains Achieved by a Combination of Factors
Lean Thinking = Integrated Approach Shell Learning Center - Netherlands Lean Thinking: Overlapping the Use of Space and Time
New attitudes to the workplace: individual work is declining
New attitudes to the workplace: the order of change
New attitudes to the workplace: the need for multiple worksettings
New attitudes to the workplace: increased importance of collaboration and the knowledge transfer
The environment that the organisation chooses to create for itself speaks volumes  about its priorities, values and direct...
“ Value for Money” – Value depends on values  <ul><li>“ Value is a permanent matter, what we value stems from what values ...
Add Value through Balancing Efficiency,  Effectiveness and Expression Effectiveness Motivation and productivity Concentrat...
Effectiveness: Support Productivity and Innovation <ul><li>Impact on work : </li></ul><ul><ul><li>67% decrease in time los...
Expression: Showcase Brand, Values and Culture
UK Government has changed perceptions
<ul><li>Reframe the agenda   “Work is what you do, not a place to go” </li></ul><ul><li>Rethink the government estate as a...
Department for Children, Schools and Families <ul><li>All-in-one building would reduce cost by £ 10 million per annum </li...
<ul><li>The rationalisation has reduced London space requirement by around 40%  </li></ul><ul><li>Eliminated churn cost  <...
The Agenda for Learning Environments <ul><li>Equivalent to leaving a  $200,000 million dollar aircraft sitting on the tarm...
Univer-Cities: The City as a Focus for Study and Learning  Insert image
Learning in a diversity of settings within new  learning landscapes Knowledge exchange City Advice Knowledge Social Learni...
Rethink space use, ownership and governance SPECIALIZED  Tailored to specific functions formal teaching, generally enclose...
<ul><li>More collaborative , active learning, hands-on experiences </li></ul><ul><li>Integrated , multidisciplinary </li><...
Ravensbourne College – Creating a New Educational Model level one open access connecting people level two programme bookab...
Opportunities - New space models Space will be designed primarily around patterns of human interaction
Overlap of Public and Private Realm www.easy.com Quai D’Orsay - Paris PRIVILEGED <ul><li>Discrete </li></ul><ul><li>Market...
Thinking Laterally – Invest in Places and People British Library Kingscross -  DEGW Strategic Framework SA Water – Adelaid...
Kings Place – A Hub for Work, Leisure & Culture Developer: Parabola Land / Architects: Dixon Jones
Kings Cross: The Hub –   Place for meeting, working, learning, innovating & connecting <ul><li>“ Dedicated to inspiring an...
Planning successful cities:  a process of managing and moderating change “ Change is both seismic and incremental”   CARL ...
<ul><li>Lean Thinking </li></ul><ul><ul><li>Sustainable communities using existing resources more effectively </li></ul></...
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Presentatie John Worthington

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Presnetatie van John Worthington tijdens de Conferentie Maatschappelijk Vastgoed 2011. Dit evenement heeft plaatsgevonden op 9 maart 2011 te Amsterdam en werd georganiseerd door Elba Media.

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Presentatie John Worthington

  1. 1. MANAGING THE CIVIC ESTATE FOR THE PUBLIC GOOD Less is More: Lean Thinking is Smart John Worthington Co-Founder, DEGW Director the Academy of Urbanism www.degw.com Conferentie Maatschappelijk Vastgoed Amsterdam 9 th March 2011
  2. 2. Re-thinking the Economy Second edition: 2004 <ul><li>Context </li></ul><ul><li>Improved productivity through application of ‘intelligent technologies’ reduced jobs </li></ul><ul><li>Global underutilization of capacity & insufficient consumer demand </li></ul><ul><li>Creating consumer demands through credit </li></ul><ul><li>2004 “Average UK adult spending 25% more than annual income” through credit </li></ul><ul><li>Opportunities </li></ul><ul><li>Add value through creativity & innovation </li></ul><ul><li>Alternative energy economy – decentralised energy regime </li></ul><ul><li>Social economy – empowering the third sector </li></ul><ul><li>Local enterprise – small units, networked co-operatives </li></ul>
  3. 3. Our Current Position: Reassessment of values and expectations Shift from capital to revenue <ul><li>“ Most basic material needs are met, other things determine the rise and fall of well being . They include the quality of family life, friendships and the opportunities we have to do things that give lasting satisfaction such as learning, being engaged in creative pastimes and meaningful work” </li></ul><ul><li>Do good lives have to cost the earth? </li></ul><ul><li>New Economics Foundation 2008 </li></ul><ul><li>Think small & Act big </li></ul><ul><li>Bottom-up and Top-down </li></ul><ul><li>Collaborate to Compete </li></ul><ul><li>Co-creation & Co-production </li></ul>
  4. 4. Information technology has changed the focus of learning <ul><li>The Internet has changed the notion of place, time and space </li></ul><ul><li>New methods of learning and teaching </li></ul><ul><li>Student demography changing – life-long learning </li></ul><ul><li>Changing financial context – mixed economy </li></ul><ul><li>Increased competition - on resources </li></ul><ul><li>Student focused – increased participation </li></ul><ul><li>Blending of living, learning, working and leisure </li></ul>
  5. 5. Information Technology has changed the way we work Puybaraud M. Flexible Working Survey 2009 Johnson Controls Greater Collaboration and Innovation
  6. 6. COPENHAGEN half million population Single focus ORESUND 3.5 million population Multi centred across political boundaries Cities of Imagination Cities of Convenience Cities of Place Cities are changing from centres to networks of places Distributed lifestyles in a network city
  7. 7. New Paradigm for Real Estate Delivery Accommodation = Space + Tenure + Services + Amenity New Offer = Total Experience “Construction is the solution of last resort” Boots the Chemist DEGW Architecture, Interiors, Change Management Shell Learning Centre, Netherlands Twynstra: Management DEGW: Design Chiswick Park, Developer Stanhope DEGW Research & Building Appraisal Financial Flexibility Functional Flexibility Physical Flexibility
  8. 8. Change the Way we Perceive Property Core Flexi On Demand
  9. 9. EFFECTIVE BUILDING SHELL <ul><li>Floor to floor height </li></ul><ul><li>Depth </li></ul><ul><li>Configuration </li></ul><ul><li>Floor loading </li></ul><ul><li>Capacity for communications </li></ul><ul><li>Skin </li></ul><ul><li>Building </li></ul><ul><li>Space </li></ul><ul><li>Business </li></ul><ul><li>environmental control of building </li></ul><ul><li>user control of building </li></ul><ul><li>management of change </li></ul><ul><li>monitoring of use </li></ul><ul><li>control of access </li></ul><ul><li>internal & external communications </li></ul><ul><li>processing & storage of information </li></ul><ul><li>presentation of information </li></ul><ul><li>CAFM </li></ul><ul><li>LANS & WANS </li></ul><ul><li>Building Automation (BA) system </li></ul><ul><li>Integrated data systems </li></ul><ul><li>Consultancy services </li></ul>DEGW: Intelligent Building Europe - Layers of Intelligence Reframing problems: Finding appropriate solutions DEGW: Intelligent Building Europe – Layers of Intelligence APPLICATIONS OF I.T ATTRIBUTES TO REDUCE COSTS AND IMPROVE PERFORMANCE PROVISION OF INTEGRATING TECHNOLOGIES AND SERVICES
  10. 10. Sustainability through changing the paradigm Major Gains Achieved by a Combination of Factors
  11. 11. Lean Thinking = Integrated Approach Shell Learning Center - Netherlands Lean Thinking: Overlapping the Use of Space and Time
  12. 12. New attitudes to the workplace: individual work is declining
  13. 13. New attitudes to the workplace: the order of change
  14. 14. New attitudes to the workplace: the need for multiple worksettings
  15. 15. New attitudes to the workplace: increased importance of collaboration and the knowledge transfer
  16. 16. The environment that the organisation chooses to create for itself speaks volumes about its priorities, values and direction. New attitudes to the workplace: expressing the culture of the organisation
  17. 17. “ Value for Money” – Value depends on values <ul><li>“ Value is a permanent matter, what we value stems from what values we hold and what we choose to value” </li></ul><ul><li>Value = </li></ul><ul><li>“ Positive value exists for any player when they move in their own terms from what they give up” </li></ul><ul><li>Exchange value </li></ul><ul><li>Use value </li></ul><ul><li>Image value </li></ul><ul><li>Cultural value </li></ul><ul><li>Environmental value </li></ul><ul><li>Social value </li></ul><ul><li>Business value – economic value </li></ul>Be Valuable – Constructing Excellence What you get What you give
  18. 18. Add Value through Balancing Efficiency, Effectiveness and Expression Effectiveness Motivation and productivity Concentration capacity Accommodate change Support Interaction Efficiency Drive down costs Space use intensification Integrate: EXPRESSION minimising cost adding value Expression - achieving more with less – direct returns Efficiency - value added by imagination – supporting creativity, depend on business context Effectiveness - the messages environments convey – reinforce the culture
  19. 19. Effectiveness: Support Productivity and Innovation <ul><li>Impact on work : </li></ul><ul><ul><li>67% decrease in time lost per day </li></ul></ul><ul><ul><li>45% faster decision-making </li></ul></ul><ul><ul><li>Halved email volume </li></ul></ul><ul><ul><li>$50m increased sales </li></ul></ul>Achieved double digit growth by using the physical environment & fusion as an enabler to drive innovation
  20. 20. Expression: Showcase Brand, Values and Culture
  21. 21. UK Government has changed perceptions
  22. 22. <ul><li>Reframe the agenda “Work is what you do, not a place to go” </li></ul><ul><li>Rethink the government estate as a strategic whole “The office is rapidly becoming just one of a network of options” </li></ul><ul><li>Refocus the mission of government property “Those managing the government estate need to be prepared” </li></ul><ul><li>Change perceptions by leadership from the top </li></ul>Rethought Objectives
  23. 23. Department for Children, Schools and Families <ul><li>All-in-one building would reduce cost by £ 10 million per annum </li></ul><ul><li>Adaptable for change would eliminate cost of churn </li></ul><ul><li>Supporting collaboration in and between teams would increase productivity </li></ul><ul><li>Designed to support government transformation </li></ul>DEGW Strategic Consultants and Spaceplanners
  24. 24. <ul><li>The rationalisation has reduced London space requirement by around 40% </li></ul><ul><li>Eliminated churn cost </li></ul><ul><li>Space is no longer a reflection of status but is regarded as a resource that should be efficiently utilised and should work hard to support users needs. </li></ul><ul><li>More dynamic atmosphere. </li></ul><ul><li>“ 50% greater sense of energy in London”. </li></ul><ul><li>Summary of cost benefits: </li></ul><ul><ul><li>Total cost of project £9m </li></ul></ul><ul><ul><li>Cost savings £ 10m/annum </li></ul></ul><ul><ul><li>Churn savings £ 150,000/annum </li></ul></ul><ul><ul><li>Revenue from sublet space £ 1m/annum </li></ul></ul>Improved Efficiency and Effectiveness
  25. 25. The Agenda for Learning Environments <ul><li>Equivalent to leaving a $200,000 million dollar aircraft sitting on the tarmac for two or three days a week </li></ul><ul><ul><li>Yield Management </li></ul></ul><ul><ul><li>Intensify the use of assets – people, technology, </li></ul></ul><ul><ul><li>space and time </li></ul></ul>How effectively are we using our schools? Increase the yield: Intensify the use of technology, space and time
  26. 26. Univer-Cities: The City as a Focus for Study and Learning Insert image
  27. 27. Learning in a diversity of settings within new learning landscapes Knowledge exchange City Advice Knowledge Social Learning spaces Study Teach Skills Work Lifestyle facilities Catering Sports/Health Residential Retail Transfer
  28. 28. Rethink space use, ownership and governance SPECIALIZED Tailored to specific functions formal teaching, generally enclosed GENERIC Range of classroom types formal teaching, open and enclosed access by schedule INFORMAL Wide range of setting types : informal and formal, social, open and enclosed Public, visible, distributed, inclusive <ul><li>owned within departments, subject specific </li></ul><ul><li>specialized equipment </li></ul><ul><li>high levels of performance specification </li></ul><ul><li>higher security concerns </li></ul><ul><li>generic teaching settings </li></ul><ul><li>Limited in flexibility by furnishings </li></ul><ul><li>used when scheduled </li></ul><ul><li>encompass richer range of settings </li></ul><ul><li>allow choice </li></ul><ul><li>loose fit, unscheduled </li></ul><ul><li>work as a network of spaces rather than singular settings </li></ul>
  29. 29. <ul><li>More collaborative , active learning, hands-on experiences </li></ul><ul><li>Integrated , multidisciplinary </li></ul><ul><li>Blended , learning takes place anywhere/anytime, mobile technology with social activity </li></ul><ul><li>Immersive with simulated or real-world experiences </li></ul><ul><li>Hybrid activities, online with face-to-face, mixed reality </li></ul>New Ways of Learning Rensselaer Polytechnic Institute Harvard Simulation Center Chalmers University
  30. 30. Ravensbourne College – Creating a New Educational Model level one open access connecting people level two programme bookable supporting programmes level three college bookable matching industry level one open access connecting people level two programme bookable supporting programmes level three college bookable matching industry Studio Facilities Teaching Facilities from suburb… … to city <ul><li>Part college , part lab , part hub for innovation </li></ul>
  31. 31. Opportunities - New space models Space will be designed primarily around patterns of human interaction
  32. 32. Overlap of Public and Private Realm www.easy.com Quai D’Orsay - Paris PRIVILEGED <ul><li>Discrete </li></ul><ul><li>Marketed </li></ul><ul><li>Selective </li></ul><ul><li>Controlled </li></ul>SEMI PUBLIC <ul><li>Precise fit - “Functional” </li></ul><ul><li>Branded </li></ul><ul><li>Homogenous </li></ul><ul><li>Themed </li></ul>PUBLIC <ul><li>Loose fit – “under-functional” </li></ul><ul><li>Organic </li></ul><ul><li>Heterogeneous - Diverse </li></ul><ul><li>Dominant culture - character </li></ul>
  33. 33. Thinking Laterally – Invest in Places and People British Library Kingscross - DEGW Strategic Framework SA Water – Adelaide Briefing and Workplace Strategy: DEGW Building and Fit-Out Design: Hassell
  34. 34. Kings Place – A Hub for Work, Leisure & Culture Developer: Parabola Land / Architects: Dixon Jones
  35. 35. Kings Cross: The Hub – Place for meeting, working, learning, innovating & connecting <ul><li>“ Dedicated to inspiring and supporting enterprising initiatives for a better world” </li></ul>Tiered membership (from 5 hrs per month to unlimited use); membership fees increase for those with turnover of £150,000+ per annum . Concept: 00 Research
  36. 36. Planning successful cities: a process of managing and moderating change “ Change is both seismic and incremental” CARL ZEISS JENA – EAST GERMANY SHARED SPACE FOR BROADWAY Masterplanning: DEGW Masterplanning: Gehl Associates transitional transformational
  37. 37. <ul><li>Lean Thinking </li></ul><ul><ul><li>Sustainable communities using existing resources more effectively </li></ul></ul><ul><li>Managing Paradox </li></ul><ul><ul><li>Accepting conflicting demands </li></ul></ul><ul><li>Moderating Change </li></ul><ul><ul><li>Living in a world of continuous change </li></ul></ul>Three themes for reflection:
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