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Social Media for
Your Small
Business

Which Social Media
Platforms Should
You Use?
Traditionally…
 B2C   companies have the most success on:
    Facebook
    Twitter
 B2B   companies have the most success on:
    LinkedIn
    Google+
    Blogs
However
These rules are changing.

There are now many companies finding
success on sites that traditionally were not
useful to their business.
Types of Sites

   Personal




   Professional




   Industry-Related
Types of Sites
 Social   Networking



 Social   News



 Social   Bookmarking



 Social
       Photo and Video
 Sharing
The Big Four
Facebook
                      Business
 Branding
                       Pages
 SEO  (Search
  Engine
  Optimization)
 Unlimited Access
 Customer Service
 Claim Your Land
LinkedIn
 Create Awareness
                        for
  & Improve
  Reputation
                     Business
 Thought
  Leadership &
  Influencer
  Marketing
 Listening &
  Gaining Insight
 Social CRM
Google+
 Better SEO (or
                         for
  SSEO)                Business
 Open Sharing
 Upsell, Cross sell
  and selling
  potential
Twitter
 Customer   Service
                         for
 Branding             Business
 News and
  Updates
 Research the
  Competition
Determine Your
     Target Audience
 Knowing   your target audience is the first step
    Before determining which sites you will be
     using, you should have first decided the
     purpose of your efforts
Identify Your Ideal
Customer
 Who is this person
 What do they do professionally
     Industry, position, type and size of company
 What are their business goals
 What are they looking for online
Research: Find Them
          What  social networks,
           bookmarking or social media
           sites are your target audience
           using
          Where on the internet are your
           audiences?
          What sites are your competitors
           using?
          What would interest them?
Common Mistake
Don’t make the mistake of projecting your habits or ideals
onto others


  I don’t have time (or don’t know how) to use Twitter so other
                  business owners don’t either.




       I don’t research restaurants on Facebook so most
                     consumers don’t either.

  Without doing your research it’s easy to make these
  assumptions.
Experiment
 Spendsome time learning what works and
 what doesn’t
    For the audience(s) you’re trying to reach
    For the sites you are considering
Educate Your
                   Team
 Explain   why your company will be using social
  media
 Explain your goal(s)
 Teach your staff the rules for different sites
 How to use the sites as a business vs. a
  person
 Set realistic expectations for their involvement
 Hold how-to classes
Ways to Educate Your
Team
Webinars
Whitepapers
Blogs
Google   it!
Keep Your Goal in Mind
How do your overall
     goals relate to your
        site selection?
                   Goal
                 Audience
         Who is your ideal customer
What sites would your ideal customer already
                    use
       Why are they using these sites
         What sites should you use
Don’t Spread Yourself Too
Thin
 Pick 1 or 2 sites to begin
 Test and nurture these
Things to Consider:
 Who will be managing your sites
 What is the process for content review?
Things to Consider:
 What   type of content
  will you be sharing?
 Will this change over
  time?
 Who will be creating
  the content?
 How will it be
  created?
Things to Consider:
 Who  are you trying to
  reach?
 What sites is your target
  audience already using?
 What sites is your
  competition using
How did we choose what
sites to use?
   Facebook
       Business Page
   LinkedIn
       Company Page
       Networking Group
       Individual Profiles
   Google+
   Blog
   Twitter
       Company
       Individuals
FREE Social Media For
Small Business Webinars!!
More FREE webinars!!




And many more…
    www.oasisky.com/webinars
If you have questions you can
follow up with us via
 Twitter@Oasisky
 Facebook
  facebook.com/OasisSolutionsGroup
 LinkedIn
  linkedin.com/groups/Oasis-Solutions-
Group-Customer-Network
 Blog http://blog.oasisky.com/

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Social Media Platform Selection for Small Businesses

  • 1. Social Media for Your Small Business Which Social Media Platforms Should You Use?
  • 2. Traditionally…  B2C companies have the most success on:  Facebook  Twitter  B2B companies have the most success on:  LinkedIn  Google+  Blogs
  • 3. However These rules are changing. There are now many companies finding success on sites that traditionally were not useful to their business.
  • 4. Types of Sites  Personal  Professional  Industry-Related
  • 5. Types of Sites  Social Networking  Social News  Social Bookmarking  Social Photo and Video Sharing
  • 7. Facebook Business  Branding Pages  SEO (Search Engine Optimization)  Unlimited Access  Customer Service  Claim Your Land
  • 8. LinkedIn  Create Awareness for & Improve Reputation Business  Thought Leadership & Influencer Marketing  Listening & Gaining Insight  Social CRM
  • 9. Google+  Better SEO (or for SSEO) Business  Open Sharing  Upsell, Cross sell and selling potential
  • 10. Twitter  Customer Service for  Branding Business  News and Updates  Research the Competition
  • 11. Determine Your Target Audience  Knowing your target audience is the first step  Before determining which sites you will be using, you should have first decided the purpose of your efforts
  • 12. Identify Your Ideal Customer  Who is this person  What do they do professionally  Industry, position, type and size of company  What are their business goals  What are they looking for online
  • 13. Research: Find Them  What social networks, bookmarking or social media sites are your target audience using  Where on the internet are your audiences?  What sites are your competitors using?  What would interest them?
  • 14. Common Mistake Don’t make the mistake of projecting your habits or ideals onto others I don’t have time (or don’t know how) to use Twitter so other business owners don’t either. I don’t research restaurants on Facebook so most consumers don’t either. Without doing your research it’s easy to make these assumptions.
  • 15. Experiment  Spendsome time learning what works and what doesn’t  For the audience(s) you’re trying to reach  For the sites you are considering
  • 16. Educate Your Team  Explain why your company will be using social media  Explain your goal(s)  Teach your staff the rules for different sites  How to use the sites as a business vs. a person  Set realistic expectations for their involvement  Hold how-to classes
  • 17. Ways to Educate Your Team Webinars Whitepapers Blogs Google it!
  • 18. Keep Your Goal in Mind
  • 19. How do your overall goals relate to your site selection? Goal Audience Who is your ideal customer What sites would your ideal customer already use Why are they using these sites What sites should you use
  • 20. Don’t Spread Yourself Too Thin  Pick 1 or 2 sites to begin  Test and nurture these
  • 21. Things to Consider:  Who will be managing your sites  What is the process for content review?
  • 22. Things to Consider:  What type of content will you be sharing?  Will this change over time?  Who will be creating the content?  How will it be created?
  • 23. Things to Consider:  Who are you trying to reach?  What sites is your target audience already using?  What sites is your competition using
  • 24. How did we choose what sites to use?  Facebook  Business Page  LinkedIn  Company Page  Networking Group  Individual Profiles  Google+  Blog  Twitter  Company  Individuals
  • 25. FREE Social Media For Small Business Webinars!!
  • 26. More FREE webinars!! And many more… www.oasisky.com/webinars
  • 27. If you have questions you can follow up with us via  Twitter@Oasisky  Facebook facebook.com/OasisSolutionsGroup  LinkedIn linkedin.com/groups/Oasis-Solutions- Group-Customer-Network  Blog http://blog.oasisky.com/