Practical-Agile Product owner workshop

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Practical-Agile Product owner workshop

  1. 1. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Agile 
 Product Owner
 Workshop Elad Sofer Agile coach co-founder @ practical-agile twitter: @eladsof email: elad@practical-agile.com blog: www.thescrumster.com Ilan Kirschenbaum Agile coach co-founder @ practical-agile twitter: @_kirschi email: ilan@practical-agile.com blog: http://fostnope.com/
  2. 2. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Connection before content
  3. 3. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  4. 4. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. A-HA wall Parking lot
  5. 5. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. !5
  6. 6. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. !6
  7. 7. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Physical examination
  8. 8. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Photos
  9. 9. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  10. 10. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  11. 11. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Express your preferences
  12. 12. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. The product Owner
  13. 13. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Define the product
  14. 14. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Focus on business results
  15. 15. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Communicate
  16. 16. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Define standards
  17. 17. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Define schedule
  18. 18. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. The captain of the boat
  19. 19. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. The painters game • Decide who are the Artists and Designers. • Artists - please leave the room. • Designers - choose the messenger • Designers are not allowed to talk or gesture with Artists • When using documents only simple text is allowed. (NO speaking, drawing, or gesturing.
  20. 20. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Round 1 8 minutes
  21. 21. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  22. 22. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Round 2 8 minutes
  23. 23. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. OutputInput
  24. 24. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Concept Change • Traditionally throws content “over the fence”– no more! • Takes an active role throughout the development lifespan. • Needs to make decisions regarding ROI every sprint. • The single wringable neck.
  25. 25. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Guiding principles for the PO • Talk directly and frequently with your customers • Talk directly and frequently with your development teams • Engage the development teams in creating value for your customers • Maintain your product’s quality and agility – do not let technical debt accumulate
  26. 26. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. “Would you tell me, please, which 
 way I ought to go from here?” 
 “That depends a good deal on where 
 you want to get to,” said the Cat. 
 “I don’t much care where –,” said Alice. 
 “Then it doesn’t matter which way 
 you go,” said the Cat ! [Lewis Carrol – Alice in wonderland]
  27. 27. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  28. 28. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Create a lean canvas for your product
  29. 29. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. The marshmallow challenge
  30. 30. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. 3 simple rules • Build the Tallest Freestanding Structure • The Entire Marshmallow Must be on Top • Use as Much or as Little of the Kit
  31. 31. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. The marshmallow Challenge
  32. 32. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Size Matters
  33. 33. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  34. 34. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Building the wrong product Wave
  35. 35. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  36. 36. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  37. 37. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  38. 38. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  39. 39. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  40. 40. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Building the right products
  41. 41. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. User personas
  42. 42. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. User persona template
  43. 43. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Create your own personas exercise
  44. 44. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  45. 45. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. User Stories
  46. 46. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. CCC • Card • Conversation • Confirmation
  47. 47. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. User Stories • A recommended practice to write requirements • Are not use cases! • Describe requirements from the user’s POV • Suggested formats:
 a) As a …. I would like to…. [so that….]
 b) In order to {achieve something} a {persona/user} would like to {do something} • “If you can’t fit the story on an index card, get smaller cards!” • Modelled for discussion, to overcome the communication gap
  48. 48. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Investing in User Stories • Independent • Negotiable • Valuable • Estimate-able • Short/Simple • Testable
  49. 49. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. User Story Examples • As a customer I want to be able to check my current balance • As Margaret I would like to be able to see the overall balance of the customers • A report showing last week sales vs. current week • In order to stay connected, as Joe I want to get all my social- media notifications in one app • As a network admin, I want to see a visual map of faulty network elements, so I can analyze errors quickly
  50. 50. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. In order to work effectively with User Stories, as a Product Owner, I want to reserve space for some meta data Size Priority Best Before End Epic This is just an example
  51. 51. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Functional vs. 
 Non Functional • Functional - anything that the product is intended to do to serve its purpose • Non functional - anything else • What is non functional tends to be elusive
  52. 52. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Examples for 
 Non-Functional Requirements • Usability - e.g. number of clicks • User experience - e.g. scroll acceleration • Performance - e.g. latency and throughput • Sizing - e.g. period of transactions to keep • Scalability - e.g. multithreading/multiprocessing/multi-whatever-ing • Availability e.g. 3-9s/4-9s/5-9s • Also security, certifications, legal, and so on
  53. 53. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Examples for 
 Non-Functional Requirements • In order to compete in the market, 3,000 sales-agents should get a quote in less than 1 second, 24x7 • Scroll acceleration in list boxes should feel like on iPhone • In order to avoid data-loss, the recording module must handle 1,000 concurrent calls • In order to reduce hardware costs, the system must meet 5-9s availability with 140% peak-time resources
  54. 54. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Write Some User Stories for Your Product
  55. 55. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Tools for generating requirement
  56. 56. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  57. 57. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Based on personas
  58. 58. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Story mapping
  59. 59. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Examine the timeline
  60. 60. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Story Mapping Example Time A website for freelancers to find customers Register Post offering get leads Close deals Get paid Create account Edit account Register company Delete account Invite friends Forgot password Offer service Offer package Discount codes Affiliates In-site ads Tagging Contact via mail Contact form Page visitors Analytics Search leads Update site with deal details In-site contract templates Get behaviour analytics per customer In-site mail system Publish free content Update offline payment Secure credit card Paypal support Automatic invoice Customize invoice
  61. 61. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Create a story map for your product
  62. 62. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  63. 63. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Why Prioritize? • Deciding what will be developed in each iteration/ release • Reacting to • Requirements / needs (market) • Actual development capability (size) • Technology / Feasibility (risk)
  64. 64. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. How to Prioritize? • If it is not hard, it is probably not good enough! • Several methods exists: • Survey users to understand value (e.g Kano) • Focus on ROI (e.g. MoSCoW) • Risk analysis
  65. 65. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. MoSCoW • Introduced with early concepts of agility (DSDM, RAD) • Intended to quickly analyze desired scope for the short time-boxes ahead
  66. 66. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. MoSCoW • Must have
 Must have at least one Must • Should have
 As important as Must, but not necessarily time critical • Can have 
 Maybe some low hanging fruit, for example • Won’t have
 Either dropped, or not now. Not necessarily not important
  67. 67. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Simple ROI analysis Put chart from NSN PPT 0 20 40 60 80 100 120 0 1 2 3 4 5 6 7 8 A BC D E F G H K L M N Cost Value Won’tMust Should Could
  68. 68. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. High Risk Low Value High Risk High Value Low Risk Low Value Low Risk High Value ValueLow High Low High Risk 1 3 2 x Risk-Driven: The objective is to start with the most important and riskiest features – better early than late. Tackling hard, problematic issues early is difficult and painful Simple Risk analysis
  69. 69. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Kano Model • A model to understand and classify users’ needs • Classify to Mandatory, Linear, Exciters, Neutral, Indifferent • Mandatory - Must haves, can’t sell without them • Linear - The more the better • Exciters - Great if there, no problem if not • Reverse - May satisfy some users, but dissatisfy others • Indifferent - Most users don’t care
  70. 70. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Classification Example • Mandatory - Can make phone-calls • Linear - Memory size, Battery performance • Exciters - Holographic display • Reverse - Automatic Facebook check-in • Indifferent - Built-in IDE
  71. 71. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Kano Diagram (Exciters) (Linear) (Mandatory)
  72. 72. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Kano Survey • For each feature ask participants two questions: • What if the feature will be there? • What if the feature will not be there?
  73. 73. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Kano Survey - Example Question How would you feel if your phone featured a compass? If your phone did not have a compass, would you like it? Idislikeit It’sOK I’m Neutral Itmustbe ILikeit
  74. 74. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Analyzing a Single Requirement Question Q E E E L R I I I M R I I I M R I I I M R R R R Q Idislikeit It’sOK I’m Neutral Itmustbe ILikeit I dislike it It’s OK I’m Neutral It must be I Like it M Mandatory L Linear E Exciter I Indifferent R Reverse (can be either way) Q Questionable
  75. 75. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Analyzing Results - Medial Requirement M L E I R Q Result Requirement 1 50 35 7 8 0 0 M Requirement 2 42 55 1 2 0 0 L Requirement 3 20 25 45 8 2 0 E … 12 15 11 62 0 0 I M Mandatory L Linear E Exciter I Indifferent R Reverse (can be either way) Q Questionable
  76. 76. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Analyzing Results - Average Question Q E E E L R I I I M R I I I M R I I I M R R R R Q Idislikeit It’sOK I’m Neutral Itmustbe ILikeit I dislike it It’s OK I’m Neutral It must be I Like it 1 2 3 4 5 1 2 3 4 5
  77. 77. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Prioritize using the kano model
  78. 78. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Kano Categorization Table Question Q E E E L R I I I M R I I I M R I I I M R R R R Q Idislikeit It’sOK I’m Neutral Itmustbe ILikeit I dislike it It’s OK I’m Neutral It must be I Like it M Mandatory L Linear E Exciter I Indifferent R Reverse (can be either way) Q Questionable
  79. 79. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  80. 80. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Sizing User Stories • User stories become more granular over time. • Usually the stories starts as very big items (Epics) and are split into smaller sized items. • Optional size - 2 stories per team per week.
  81. 81. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. When & How ? • Requirements grooming Refactoring meeting • Done by the PO with the team • Grooming = Splitting, clarifying & estimating
  82. 82. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Splitting User stories • Splitting across the data model. • Support only a subset of attributes • Splitting across operations • CRUD parts of a protocol • Splitting on results - Success and failure scenarios. • Splitting cross-cutting concerns like Logging Security. • Splitting functional & non-functional requirements • Stubbingmocking external dependencies
  83. 83. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Choose the biggest user story you have and split it into smaller User stories
  84. 84. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Acceptance Criteria
  85. 85. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Acceptance Criteria • The terms and conditions to be met in order to accept a requirement as Done • Are not the Definition of Done • Acceptance Criteria are specific for a requirement
 Represents the contract the team accepts with each • Definition of Done is a set of standards
 Reflects the degree of engineering skills of the team
  86. 86. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Acceptance Criteria • Are progressive towards a requirement being Done • Are SMART • Specific • Measurable • Attainable • Relevant • Timely
  87. 87. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Acceptance Criterion • Is a simple to follow condition • Reflects an incremental step within the requirement • Helps the team visualize what will it look like when it gets Done
  88. 88. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Acceptance Criterion • Is not: • A set of instructions • A design document • A user-guide • A use-case
  89. 89. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Acceptance Criterion • Recommended format
 GIVEN a pre-condition
 WHEN an action happens
 THEN an expected result occurs • Some people call it a test
 [And some others resent the notion of tests in requirements] • Can promote a test-first culture
  90. 90. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Acceptance Criteria Examples • GIVEN login dialog
 WHEN user enters username=“Mickey” AND password=“Mouse”
 THEN result=“Successful Login” • GIVEN login dialog
 WHEN user enters username=“Mickey” AND password=“TheMouse”
 THEN result=“Unsuccessful Login” • GIVEN login dialog
 AND login_type=“secure”
 WHEN username=“Mickey” AND password=“Wrong”
 WHEN submit
 WHEN submit
 THEN result=“User Blocked”
  91. 91. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Acceptance Criteria Examples • GIVEN order 
 AND order_status=“New”
 AND number_of_items=1
 AND …
 WHEN Submit_order
 THEN Result=“Order OK”
 AND Workflow_status=“bla bla"
 AND Processing_Time=500ms
 AND …
  92. 92. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Acc. Criteria for Splitting Stories • Login with username + password • Failed login • Enter wrong password 3 times • Password expired • 3-part login • Session timeout BasicSecurityAdvanced
  93. 93. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Executable Specifications
  94. 94. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Executable Specifications • Acceptance Criteria become actual tests • Actual tests activate code-to-be-written via fixtures • Code gets tested as soon as it gets written Given
 When
 Then Test Framework Fixture Actual
 Code
  95. 95. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Specification Workshops
  96. 96. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Specification Workshops • A practice to enhance and improve acceptance criteria • Increases team engagement • Increases business-domain knowledge • Good practice to eliminate Chinese Whispers
  97. 97. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Specification Workshops • Performed as part of the backlog grooming • Discuss specific examples • Product owner contributes to understanding the business motivation • Programmers contribute to technical edge-cases • Testers contribute to behavioral edge-cases
  98. 98. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Write acceptance criteria for your top priority items
  99. 99. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  100. 100. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. MVP • MVP = Minimum Viable Product • A way to test the business assumptions. • Does the product provide value? • Will people pay for it? • How long will it take to build the complete solution?
  101. 101. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. MVP Examples
  102. 102. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  103. 103. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  104. 104. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  105. 105. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  106. 106. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Come up with an MVP for your product
  107. 107. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Defining the standards
  108. 108. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Definition of DONE • Terms of satisfaction of the product owner. • Defined by the PO with the team. • Example: • Design, code, tested, installer ready, documented, less than 10 known bugs. • Identical for all items in the backlog.
  109. 109. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Beware of undone work Undone Undone Undone Undone Stabilization 
 sprint(s) Sprint 1 Sprint 2 Sprint 3 Sprint 4 Undone = risk Undone = no visibility Can we release ?
  110. 110. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Technical Debt Time Work left 20 10 12 14 16 18
  111. 111. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. So… How much will this MVP cost?
  112. 112. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. S U I C I D EPlease consider it
  113. 113. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. There is no known way to accurately calculate the cost of a s/w project
  114. 114. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Estimating cost (in advance) • Once you have estimated the scope you may try and put a price tag on it • You have several methods: • Use past data to estimate progress • Works better with same team, same technology and same product • Run a single cycle to try and get a rough estimate on progress • Educated guess
  115. 115. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Educated guess (1) • Estimate all User stories using story points (Relative estimate) • Take several stories which you have relatively high confidence in. • Without looking at the points, estimate them in time units. • Calculate average for a story point (A range)
  116. 116. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Educated guess (2) • Now you have the time effort estimate (range) for a single point. • Multiply the total points in your backlog with the “time per point” parameter. • Send the price quote to your manager. • Pray.
  117. 117. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Educated guess (Example) • Now you have the time effort estimate (range) for a single point. • Multiply the total points in your backlog with the “time per point” parameter. • Send the price quote to your manager. • Pray.
  118. 118. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Educated guess (Example) • We need to estimate cost for 500 points. • We choose 3 stories - A(8),B(13) & C(5) • A is estimated at 20 MD = 2.5 md/p • B is estimated at 40 MD => 3.07md/p • C is estimated at 10 MD => 2 md/p
  119. 119. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Educated guess (Example) • 1 point = 2md — 3.07md • Totals backlog is 500 points. • The estimate is calculated : 
 2mdx500 — 3.07mdx500 • Estimate is 1000md — 1535md
  120. 120. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  121. 121. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  122. 122. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Reacting to Changes
  123. 123. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Tracking progress • To guess progress, you need the following combination: • Average completion rate (aka Velocity, yesterday’s weather) • Total remaining work • Definition of Done being followed • You can ask how much time left? • Total unfinished / avg. Velocity • Time and cost derive from the previous one
  124. 124. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Visualising the data • Visualizing the data should provide answers stakeholders are looking for: • Content status – What is complete and what is not • Progress status – • How are we progressing according to original estimates? • When do we expect to be done? • When will feature X be ready for review?
  125. 125. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Burndown chart analysis • Just by looking at the ProductRelease burndown, we can “smell” issues • Combining the standard BD chart with other, more advanced data can really teach us a lot about our product
  126. 126. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. 0 35 70 105 140 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Effort left Total stories Aha! May apear that there is no progress
  127. 127. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Earned Value Management (EVM) • A simple way to visualize • Scope • Schedule • Cost
  128. 128. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. EVM • Scope • Accumulated value of done things • If estimating value is hard, use relative value • If estimating relative value is hard, try using size
 (it may be better than no number at all) • Alternatively use number of known stories • Schedule • Plotting iterations (or other cadence) on the X-axis
  129. 129. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. EVM • Cost • If obtaining cost is hard, use other abstract representation • Team/s allocation is usually simple enough • Avoid using cumulative micro data (e.g. timesheet reports)
  130. 130. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. We would rather be wrong than uncertain Dan North
  131. 131. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Earned Value Monitoring 0 23 45 68 90 1 2 3 4 5 6 7 8 9 10 11 Earned Value Budget Typical ’S’ Curve
  132. 132. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. ’S’ Curve • Explore
 - maximize discovery • Stabilize
 - maximize variance • Commoditize
 - maximize efficiency
 …and a good sign to move to the next thing
  133. 133. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. EVM - Exercise 0 25 50 75 100 1 2 3 4 5 6 7 8 9 101112131415 Earned Value Budget Budget Forecast
  134. 134. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Decide what to do now
  135. 135. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Long term" • Sometimes the org market requires you to plan ahead several releases. • Ways to do that is: • Story mapping (Focuses on scope) • Velocity based (Focused on time) • EVM (Focuses on budget) • Don’t! Focus on continuous delivery of business goals
  136. 136. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Story Mapping Revisited Time A website for freelancers to find customers Register Post offering get leads Close deals Get paid Create account Edit account Register company Delete account Invite friends Forgot password Offer service Offer package Discount codes Affiliates In-site ads Tagging Contact via mail Contact form Page visitors Analytics Search leads Update site with deal details In-site contract templates Get behaviour analytics per customer In-site mail system Publish free content Update offline payment Secure credit card Paypal support Automatic invoice Customize invoice Release 1 Release 2 Release 3
  137. 137. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. BDC Revisited 0 25 50 75 100 R1 R2 R3 R4 R5 Effort left Added Effort
  138. 138. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. EVM & Forecasting 0 25 50 75 100 1 2 3 4 5 6 7 8 9 101112131415 Earned Value Budget Budget Forecast R1 R2 R4 R3
  139. 139. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Dont! Focus on business goals. How?
  140. 140. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Impact mapping
  141. 141. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Impact mapping Business Goal Who can help achieve the goal How can they help What can i do to encourage them to do it? Who Who How How How What What What User Story How could i do it? User Story User Story
  142. 142. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. We want 1000 more freelancers registered Registered freelancers Unregistered freelancers Other site owners Friends Family Invite friends Posting about the site Give bonus for invites As a freelancer i would like to get 1 month free when i invite a friend As site admin i would like to freelancers that have more than 5 invited promoted on search results
  143. 143. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Choose a goal (You can use the “key metrics” in your lean canvas) 
 
 And Create an impact map
  144. 144. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Questions? Parking lot
  145. 145. Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Feedback
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