Mission Critical e-Learning: How Blackboard is Meeting the Tailored Needs of Community College Campuses 30 th International Conference on Teaching and Leadership Excellence May 25-28 th , 2008 Austin, Texas Eric Kunnen [email_address] Coordinator of Instructional Technologies Grand Rapids Community College Matt Davis [email_address] Senior Solutions Engineer Blackboard

30 th International Conference on Teaching and Leadership Excellence May 25-28 th , 2008

Austin, Texas

Agenda Introductions and purpose of this session About GRCC Issues, Challenges, Needs, and Goals Blackboard @ GRCC Enhancing Courses and Teaching Practice Building Communication and Connection Providing Online Student Services Extending and Expanding the Platform Questions & Comments

Introductions and purpose of this session

About GRCC

Issues, Challenges, Needs, and Goals

Blackboard @ GRCC

Enhancing Courses and Teaching Practice

Building Communication and Connection

Providing Online Student Services

Extending and Expanding the Platform

Questions & Comments

Purpose Explain how GRCC is meeting 3 critical challenges Building a strong sense of community for students Providing the right help, at the right time, for the right student Building a rich ‘academically oriented’ experience that entices and engages students This will help explain how GRCC meets 3 critical challenges Student Retention Student ‘turn at the door’ Student Remediation When we are finished, you will have had clear examples of how this could work on your campus

Explain how GRCC is meeting 3 critical challenges

Building a strong sense of community for students

Providing the right help, at the right time, for the right student

Building a rich ‘academically oriented’ experience that entices and engages students

This will help explain how GRCC meets 3 critical challenges

Student Retention

Student ‘turn at the door’

Student Remediation

When we are finished, you will have had clear examples of how this could work on your campus

Backdrop: This session is…. Not about a course management systems Not about purely distance learning programs Not about putting a course syllabus up Is about solving the really challenging problems Is about the strategic use of a platform to meet those challenges It about elements you can begin to use immediately following this conference

Not about a course management systems

Not about purely distance learning programs

Not about putting a course syllabus up

Is about solving the really challenging problems

Is about the strategic use of a platform to meet those challenges

It about elements you can begin to use immediately following this conference

Agenda Introductions and purpose of this session About GRCC Issues, Challenges, Needs, and Goals Blackboard @ GRCC Enhancing Courses and Teaching Practice Building Communication and Connection Providing Online Student Services Extending and Expanding the Platform Questions & Comments

Introductions and purpose of this session

About GRCC

Issues, Challenges, Needs, and Goals

Blackboard @ GRCC

Enhancing Courses and Teaching Practice

Building Communication and Connection

Providing Online Student Services

Extending and Expanding the Platform

Questions & Comments

About Grand Rapids Community College Established in 1914 One of 28 Community Colleges in Michigan Main Downtown Campus in Grand Rapids 2 Technical Education Centers 15,000+ Students per semester in Full and Part-time Studies 10,000+ Students in Non-credit Courses

Established in 1914

One of 28 Community Colleges in Michigan

Main Downtown Campus in Grand Rapids

2 Technical Education Centers

15,000+ Students per semester in Full and Part-time Studies

10,000+ Students in Non-credit Courses

Agenda Introductions and purpose of this session About GRCC Issues, Challenges, Needs, and Goals Blackboard @ GRCC Enhancing Courses and Teaching Practice Building Communication and Connection Providing Online Student Services Extending and Expanding the Platform Questions & Comments

Introductions and purpose of this session

About GRCC

Issues, Challenges, Needs, and Goals

Blackboard @ GRCC

Enhancing Courses and Teaching Practice

Building Communication and Connection

Providing Online Student Services

Extending and Expanding the Platform

Questions & Comments

Issues, Challenges, Needs, and Goals Improve student retention by meeting the changing needs of today’s totally wired students Getting help to students when and where they need it, in a format that is flexible and responsive Building a strong sense of community to keep students engaged Building an environment that draws students in to a rich, academically oriented social experience

Improve student retention by meeting the changing needs of today’s totally wired students

Getting help to students when and where they need it, in a format that is flexible and responsive

Building a strong sense of community to keep students engaged

Building an environment that draws students in to a rich, academically oriented social experience

Everything we do with the Blackboard platform at GRCC is designed to meet these challenges. Let’s see how we do it…

Everything we do with the Blackboard platform at GRCC is designed to meet these challenges.

Let’s see how we do it…

Agenda Introductions and purpose of this session About GRCC Issues, Challenges, Needs, and Goals Blackboard @ GRCC Enhancing Courses and Teaching Practice Building Communication and Connection Providing Online Student Services Extending and Expanding the Platform Questions & Comments

Introductions and purpose of this session

About GRCC

Issues, Challenges, Needs, and Goals

Blackboard @ GRCC

Enhancing Courses and Teaching Practice

Building Communication and Connection

Providing Online Student Services

Extending and Expanding the Platform

Questions & Comments

Enhancing Courses and Teaching Practice Online, Hybrid, Web Enhancement/Engagement, New Capabilities Online Courses – Bb is the Classroom Hybrid Courses – Reduced Seat Time Traditional Courses – Enhancement and Engagement Faculty and Staff Professional Development Assessment of General Learner Outcomes Service Learning

Online Courses – Bb is the Classroom

Hybrid Courses – Reduced Seat Time

Traditional Courses – Enhancement and Engagement

Faculty and Staff Professional Development

Assessment of General Learner Outcomes

Service Learning

Building Communication and Connection Personalization, Role Based Information, Connection The MODULES Campus Announcements Faculty Absences Chronicle Wired Campus Inside Higher Ed Raider Grill Specials Quick Polls What’s New The TABS Student E-mail Library Scholar Student Center Community Tab RaiderCard eMarketplace

The MODULES

Campus Announcements

Faculty Absences

Chronicle Wired Campus

Inside Higher Ed

Raider Grill Specials

Quick Polls

What’s New

The TABS

Student E-mail

Library

Scholar

Student Center

Community Tab

RaiderCard

eMarketplace

Building Communication and Connection Student Organizations, Departments, Teams, & Committees Secure Content/Document & Idea Sharing Communication Easy-to-use Web Publishing Tracking Off Campus Access to Information & Documents A Few Examples Student Senate Academic Senate & AGC Strategy Team Nursing Department FIPSE and AT&T Grant Registrar – Training Materials and Reference Business Department – sharing materials, ideas, activities Tutoring – training, communication, sharing

Secure Content/Document & Idea Sharing

Communication

Easy-to-use Web Publishing

Tracking

Off Campus Access to Information & Documents

A Few Examples

Student Senate

Academic Senate & AGC

Strategy Team

Nursing Department

FIPSE and AT&T Grant

Registrar – Training Materials and Reference

Business Department – sharing materials, ideas, activities

Tutoring – training, communication, sharing

Building Communication and Connection Crisis and Course Messaging, Community Discussion Boards, IM Crisis and Course TXT Messaging with clearTXT Instant Messaging with Wimba Pronto Open Discussion Forums Bb Scholar Bookmark Sharing

Crisis and Course TXT Messaging with clearTXT

Instant Messaging with Wimba Pronto

Open Discussion Forums

Bb Scholar Bookmark Sharing

Providing Online Student Services Student ID, Door Access, eCommerce, Orientation, Student Support Tutoring (Online Communication and Tracking) Student Employee Communication Student Orientation Student Support Services RaiderCard eMarketplace Door Access Vending Parking Food Service

Tutoring (Online Communication and Tracking)

Student Employee Communication

Student Orientation

Student Support Services

RaiderCard

eMarketplace

Door Access

Vending

Parking

Food Service

Extending and Expanding the Platform Blackboard Building Blocks Advanced Group Management Open source Podcast Tool Blackboard Scholar Blackboard SafeAssign Wimba Voice Tools Wimba Pronto clearTXT – Text Messaging Learning Objects Blogs and Wikis GRCC Photo Roster And more…

Advanced Group Management

Open source Podcast Tool

Blackboard Scholar

Blackboard SafeAssign

Wimba Voice Tools

Wimba Pronto

clearTXT – Text Messaging

Learning Objects Blogs and Wikis

GRCC Photo Roster

And more…

Into the Future… The Next Generation Reporting and CMS metrics Portfolios for students and faculty Web-based file sharing Building and sharing Quality & Exemplary courses Enhancing YouTube and iTunes U course content Extending communication to Mobile Devices Investigating Assessment potential via Outcomes Leveraging academic social networking via Blackboard Sync, etc. Eric

Reporting and CMS metrics

Portfolios for students and faculty

Web-based file sharing

Building and sharing Quality & Exemplary courses

Enhancing YouTube and iTunes U course content

Extending communication to Mobile Devices

Investigating Assessment potential via Outcomes

Leveraging academic social networking via Blackboard Sync, etc.

Matt

In conclusion We’ve seen examples of how you can effectively solve some key, very strategic issues. Student Retention Student Remediation Turn at the Door Rates Using a platform from Blackboard that is cost effective, easy to use and in many cases, already in place.

We’ve seen examples of how you can effectively solve some key, very strategic issues.

Student Retention

Student Remediation

Turn at the Door Rates

Using a platform from Blackboard that is cost effective, easy to use and in many cases, already in place.

Agenda Introductions and purpose of this session About GRCC Issues, Challenges, Needs, and Goals Blackboard @ GRCC Enhancing Courses and Teaching Practice Building Communication and Connection Providing Online Student Services Extending and Expanding the Platform Questions & Comments

Introductions and purpose of this session

About GRCC

Issues, Challenges, Needs, and Goals

Blackboard @ GRCC

Enhancing Courses and Teaching Practice

Building Communication and Connection

Providing Online Student Services

Extending and Expanding the Platform

Questions & Comments

Thank You! Questions, Discussion, and Comments Eric Kunnen [email_address] Coordinator of Instructional Technologies Grand Rapids Community College Matt Davis [email_address] Senoir Solutions Engineer Blackboard

Questions, Discussion, and Comments

Eric Kunnen

[email_address]

Coordinator of Instructional Technologies

Grand Rapids Community College

Matt Davis

[email_address]

Senoir Solutions Engineer

Blackboard